SF 300-24P uplink problem

Dear Team,
We bought a cisco POE Switch (Cisco SF 300-24P) from a reseller before two months, and we are facing a problem when we connect just an uplink on Telephone network and it is a standalone network and there is no Vlans connected to this network, the other two switches on this network are LINKSYS SRW224P (Old Product), and the problem is when we dial from POE phones like Linksys SPA922; the tone gone and we can’t hear the one who we are calling and he don’t hear us, but when we disconnect this uplink cable from the Switch above every things come back normal.
Please advise.
Many thanks

it would be good to see a topology of your network to help troubleshooting.
is the uplink between your switches? if so, you could have a loop in your network,
do all the activity lights light up on your switches whan you plug in the uplink?
Verify all the cables between the switches and make sure you don't have a loop,
virtual server hosts with multiple nics, unmanaged switches and hubs can also cause this.
You can also look in the logs to see if there are spanning tree errors, or
look at spanning tree status to see if there are ports that have a 'blocked' state, that would indicate spanning tree has shut down a port,
if the uplink is to the telephone network... is this an analog line?
you say standalone network, so I assume it's not an ethernet cable...

Similar Messages

SG-300 28P switches problem with VLAN Data and Voice, working all the time as Voice VLAN

Hi Everyone,
Thank you very much for your help in advance. I’m pulling my hair to fix the problem.
I just got the new SG-300 28P switches. My Bios ordered for me. I did not know how it runs until now... not an IOS based. I really do not know how to configure it.
I have 2 VLAN are Data and Voice.
-          Data VLAN ID is 2 IP 192.168.2.X/255.255.255.0
-          Voice VLAN ID is 200 IP 192.168.22.X/255.255.255.0
-          I created two vlans, in switch, Data and Voice.
-          On the port number 28, it is trunk by default, so I add Data vlan ID 2 tagged.
-          On the port number 26, it is trunk by default, so I add Voice vlan ID 200 tagged.
-          On the port number 27, I add Data vlan ID 2 tagged for Data vlan out.
-          Port settings No.1
I set it up as Trunk with Data vlan 2 untagged, and 200 Tagged (voice vlan). I plugged in a phone with a pc attached. But the PC will get to the vlan 200 to get the DHCP address, but no from vlan 2. The Phone works with correct vlan ip.
-          Port settings No.2
Trunk with vlan 1UP, 2T, and 200T. The phone is even worse. Would never pick up any IP from DHCP.
-          Port settings No.3
Access with 200U...of course the phone will work... and the PC could not get to its own vlan. Instead, the PC got an ip from the voice vlan. Not from VLAN 2.
I have Linksys phone I’m not sure if this help.
For more information I setup in switch,
            - enable voice vlan
- set the port on auto voice vlan
- enable LLDP-MED globally
- create a network policy to assign VLAN 200
- assign this network policy to the port the phone is connected to.
I hope this information help to help me to setup Data and Voice vlans, to plug the phone to work with vlan Voice 200 (IP rang 192.168.22.X), from phone to Pc and pc work as Data vlan 2 (IP rang 192.168.2.X).

I just got done setting up voice VLANs on an SF 300-24P and verified working. This was working with Cisco 7900 series phones connected to a Cisco UC setup.
Here's my sample config.
Note that I edited this by hand before posting, so doing a flat out tftp restore probably won't work. However, this should give you a clue. Also, don't take this as 100% accurate or correct. I've only been working with these things for about a week, though I've worked with the older Linksys SRW switches for a couple of years. I'm a CCNP/CCDP.
VLAN 199 is my management VLAN and is the native VLAN on 802.1q trunks.
VLAN 149 is the data/computer VLAN here.
VLAN 111 is the voice/phone VLAN here.
VLAN 107 does nothing.
interface range ethernet e(1-24)
port storm-control broadcast enable
exit
interface ethernet e1
port storm-control include-multicast
exit
interface ethernet e2
port storm-control include-multicast
exit
interface ethernet e3
port storm-control include-multicast
exit
interface ethernet e4
port storm-control include-multicast
exit
interface ethernet e5
port storm-control include-multicast
exit
interface ethernet e6
port storm-control include-multicast
exit
interface ethernet e7
port storm-control include-multicast
exit
interface ethernet e8
port storm-control include-multicast
exit
interface ethernet e9
port storm-control include-multicast
exit
interface ethernet e10
port storm-control include-multicast
exit
interface ethernet e11
port storm-control include-multicast
exit
interface ethernet e12
port storm-control include-multicast
exit
interface ethernet e13
port storm-control include-multicast
exit
interface ethernet e14
port storm-control include-multicast
exit
interface ethernet e15
port storm-control include-multicast
exit
interface ethernet e16
port storm-control include-multicast
exit
interface ethernet e17
port storm-control include-multicast
exit
interface ethernet e18
port storm-control include-multicast
exit
interface ethernet e19
port storm-control include-multicast
exit
interface ethernet e20
port storm-control include-multicast
exit
interface ethernet e21
port storm-control include-multicast
exit
interface ethernet e22
port storm-control include-multicast
exit
interface ethernet e23
port storm-control include-multicast
exit
interface ethernet e24
port storm-control include-multicast
exit
interface range ethernet g(1-4)
description "Uplink trunk"
exit
interface range ethernet g(1-4)
switchport default-vlan tagged
exit
interface range ethernet e(21-24)
switchport mode access
exit
vlan database
vlan 107,111,149,199
exit
interface range ethernet g(1-4)
switchport trunk allowed vlan add 107
exit
interface range ethernet e(21-24)
switchport access vlan 111
exit
interface range ethernet g(1-4)
switchport trunk allowed vlan add 111
exit
interface range ethernet e(1-20)
switchport trunk native vlan 149
exit
interface range ethernet g(1-4)
switchport trunk allowed vlan add 149
exit
interface range ethernet g(1-4)
switchport trunk native vlan 199
exit
voice vlan aging-timeout 5
voice vlan oui-table add 0001e3 Siemens_AG_phone________
voice vlan oui-table add 00036b Cisco_phone_____________
voice vlan oui-table add 00096e Avaya___________________
voice vlan oui-table add 000fe2 H3C_Aolynk______________
voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone
voice vlan oui-table add 00d01e Pingtel_phone___________
voice vlan oui-table add 00e075 Polycom/Veritel_phone___
voice vlan oui-table add 00e0bb 3Com_phone______________
voice vlan oui-table add 108ccf MyCiscoIPPhones1
voice vlan oui-table add 40f4ec MyCiscoIPPhones2
voice vlan oui-table add 8cb64f MyCiscoIPPhones3
voice vlan id 111
voice vlan cos 6 remark
interface ethernet e1
voice vlan enable
exit
interface ethernet e1
voice vlan cos mode all
exit
interface ethernet e2
voice vlan enable
exit
interface ethernet e2
voice vlan cos mode all
exit
interface ethernet e3
voice vlan enable
exit
interface ethernet e3
voice vlan cos mode all
exit
interface ethernet e4
voice vlan enable
exit
interface ethernet e4
voice vlan cos mode all
exit
interface ethernet e5
voice vlan enable
exit
interface ethernet e5
voice vlan cos mode all
exit
interface ethernet e6
voice vlan enable
exit
interface ethernet e6
voice vlan cos mode all
exit
interface ethernet e7
voice vlan enable
exit
interface ethernet e7
voice vlan cos mode all
exit
interface ethernet e8
voice vlan enable
exit
interface ethernet e8
voice vlan cos mode all
exit
interface ethernet e9
voice vlan enable
exit
interface ethernet e9
voice vlan cos mode all
exit
interface ethernet e10
voice vlan enable
exit
interface ethernet e10
voice vlan cos mode all
exit
interface ethernet e11
voice vlan enable
exit
interface ethernet e11
voice vlan cos mode all
exit
interface ethernet e12
voice vlan enable
exit
interface ethernet e12
voice vlan cos mode all
exit
interface ethernet e13
voice vlan enable
exit
interface ethernet e13
voice vlan cos mode all
exit
interface ethernet e14
voice vlan enable
exit
interface ethernet e14
voice vlan cos mode all
exit
interface ethernet e15
voice vlan enable
exit
interface ethernet e15
voice vlan cos mode all
exit
interface ethernet e16
voice vlan enable
exit
interface ethernet e16
voice vlan cos mode all
exit
interface ethernet e17
voice vlan enable
exit
interface ethernet e17
voice vlan cos mode all
exit
interface ethernet e18
voice vlan enable
exit
interface ethernet e18
voice vlan cos mode all
exit
interface ethernet e19
voice vlan enable
exit
interface ethernet e19
voice vlan cos mode all
exit
interface ethernet e20
voice vlan enable
exit
interface ethernet e20
voice vlan cos mode all
exit
interface ethernet e1
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e2
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e3
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e4
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e5
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e6
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e7
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e8
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e9
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e10
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e11
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e12
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e13
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e14
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e15
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e16
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e17
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e18
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e19
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e20
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e21
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e22
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e23
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e24
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet g1
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet g2
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet g3
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet g4
lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size
exit
interface ethernet e1
lldp med notifications topology-change enable
exit
interface ethernet e2
lldp med notifications topology-change enable
exit
interface ethernet e3
lldp med notifications topology-change enable
exit
interface ethernet e4
lldp med notifications topology-change enable
exit
interface ethernet e5
lldp med notifications topology-change enable
exit
interface ethernet e6
lldp med notifications topology-change enable
exit
interface ethernet e7
lldp med notifications topology-change enable
exit
interface ethernet e8
lldp med notifications topology-change enable
exit
interface ethernet e9
lldp med notifications topology-change enable
exit
interface ethernet e10
lldp med notifications topology-change enable
exit
interface ethernet e11
lldp med notifications topology-change enable
exit
interface ethernet e12
lldp med notifications topology-change enable
exit
interface ethernet e13
lldp med notifications topology-change enable
exit
interface ethernet e14
lldp med notifications topology-change enable
exit
interface ethernet e15
lldp med notifications topology-change enable
exit
interface ethernet e16
lldp med notifications topology-change enable
exit
interface ethernet e17
lldp med notifications topology-change enable
exit
interface ethernet e18
lldp med notifications topology-change enable
exit
interface ethernet e19
lldp med notifications topology-change enable
exit
interface ethernet e20
lldp med notifications topology-change enable
exit
interface ethernet e21
lldp med notifications topology-change enable
exit
interface ethernet e22
lldp med notifications topology-change enable
exit
interface ethernet e1
lldp med enable network-policy poe-pse
exit
interface ethernet e2
lldp med enable network-policy poe-pse
exit
interface ethernet e3
lldp med enable network-policy poe-pse
exit
interface ethernet e4
lldp med enable network-policy poe-pse
exit
interface ethernet e5
lldp med enable network-policy poe-pse
exit
interface ethernet e6
lldp med enable network-policy poe-pse
exit
interface ethernet e7
lldp med enable network-policy poe-pse
exit
interface ethernet e8
lldp med enable network-policy poe-pse
exit
interface ethernet e9
lldp med enable network-policy poe-pse
exit
interface ethernet e10
lldp med enable network-policy poe-pse
exit
interface ethernet e11
lldp med enable network-policy poe-pse
exit
interface ethernet e12
lldp med enable network-policy poe-pse
exit
interface ethernet e13
lldp med enable network-policy poe-pse
exit
interface ethernet e14
lldp med enable network-policy poe-pse
exit
interface ethernet e15
lldp med enable network-policy poe-pse
exit
interface ethernet e16
lldp med enable network-policy poe-pse
exit
interface ethernet e17
lldp med enable network-policy poe-pse
exit
interface ethernet e18
lldp med enable network-policy poe-pse
exit
interface ethernet e19
lldp med enable network-policy poe-pse
exit
interface ethernet e20
lldp med enable network-policy poe-pse
exit
interface ethernet e21
lldp med enable network-policy poe-pse
exit
interface ethernet e22
lldp med enable network-policy poe-pse
exit
lldp med network-policy 1 voice vlan 111 vlan-type tagged
interface range ethernet e(1-22)
lldp med network-policy add 1
exit
interface vlan 199
ip address 199.16.30.77 255.255.255.0
exit
ip default-gateway 199.16.30.3
interface vlan 1
no ip address dhcp
exit
no bonjour enable
bonjour service enable csco-sb
bonjour service enable http
bonjour service enable https
bonjour service enable ssh
bonjour service enable telnet
hostname psw1
line console
exec-timeout 30
exit
line ssh
exec-timeout 30
exit
line telnet
exec-timeout 30
exit
management access-list Management1
permit ip-source 10.22.5.5 mask 255.255.255.0
exit
logging 199.16.31.33 severity debugging description mysysloghost
aaa authentication enable Console local
aaa authentication enable SSH tacacs local
aaa authentication enable Telnet local
ip http authentication tacacs local
ip https authentication tacacs local
aaa authentication login Console local
aaa authentication login SSH tacacs local
aaa authentication login Telnet local
line telnet
login authentication Telnet
enable authentication Telnet
password admin
exit
line ssh
login authentication SSH
enable authentication SSH
password admin
exit
line console
login authentication Console
enable authentication Console
password admin
exit
username admin password admin level 15
power inline usage-threshold 90
power inline traps enable
ip ssh server
snmp-server location in-the-closet
snmp-server contact [email protected]
ip http exec-timeout 30
ip https server
ip https exec-timeout 30
tacacs-server host 1.2.3.4 key spaceballz timeout 3 priority 10
clock timezone -7
clock source sntp
sntp unicast client enable
sntp unicast client poll
sntp server 199.16.30.1
sntp server 199.16.30.2
ip domain-name mydomain.com
ip name-server 199.16.5.12 199.16.5.13
ip telnet server

SF 300 24p Firmware

Hi guys,
I recently upgraded the firmware of an SF 300 24p PoE switch using the GUI.
But I was wondering if the same task could be done using the CLI so the task could be scripted for bulk operations.
So far, it doesn't seem to support deleting files from flash memory properly (squeeze doesn't seem to exist), as well as other things.
Am I simply missing something or is it something that just can't be done?
Thanks in advance.

Hi Wim, if your switches are running the original firmware 1.0.0.27, there is not a faster way to manage this.
I haven't played with this aspect in a while but the file names are very simple If my memory served me correctly you can't just delete the images or boot code.
As example the firmware images are labeled as image1 or image2, boot is called boot.
Here's the CLI guide
http://www.cisco.com/en/US/docs/switches/lan/csbms/sf30x_sg30x/administration_guide/CLI_300_1_2_5.pdf
You can find the syntax for copy operations around page 146/147.
If you're already on the 1.2.7.76 firmware you may also use SCP
Here's the admin guide
http://www.cisco.com/en/US/docs/switches/lan/csbms/sf30x_sg30x/administration_guide/78-19308-01.pdf
The SCP option requires a SCP server. I'm not sure if that's a good option for you.
-Tom
Please mark answered for helpful posts

Mounting Brackets (SG 200-26P & SF 300-24P)

Looking for mounting brackets for the SG 200-26P & SF 300-24P. Lost the originals and can't seem to find a new set anywhere online.

I don't think this could be ordered as a spare.
Look if you could find something similar in a local market, following are the measurements:

Differences between SF 300-24P and SF 300-24MP??

Hello all,
First post here, very excited!
On to my question as I cannot seem to find specifics on this.
Besides the MP having support for PoE+, does the 24P have a full 24-port PoE budget or only 12 ports at a time?
What other differences between the two.
I currently have 10 APs plugged into a SF 300-24P and want to add 10 more. PoE consumption is around 3500mW for each AP.
Thanks,
Pasquale

Hi and welcome to the forum.
According to the data sheet, all 24 ports support POE.
have a look at table-1 in this link (under power over Ethernet) section:
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps10898/data_sheet_c78-610061.html
Also, here is a link to compare models:
http://www.cisco.com/cisco/web/solutions/small_business/products/routers_switches/300_series_switches/index.html-tab-Models
HTH

Uplink problems from UCS 6128 FI

Hi,
We have one demo UCS system. It was working pretty smoth, we take it to few presentations etc etc.
Few days we cleaned system, and decided to reconfigure and deploy.
Overview :
Cisco UCS blade chasis, 2 b200m2 servers with VIC adapters, 2x6128 FI.
Uplinks are only 1 Gb and GLC-T modules are used for uplinks.
Problem now is that as soon as i configure port as uplink and configure it for 1 Gbps, port changes to admin down, and no connections to upper switches are available.
We decided to upgrade to latest software and now is 2.0(4a). Conection from VIC, through IOM and to server ports is ok, but uplinks are still not working.
Upper switch c2950 has ports that connects to ucs as trunk, everything as usual.
Just to clarfy, this exact setup was active before and working.
Errors from UCS are :
F0479    2012-07-25T13:04:26.635    112798 Virtual interface 704 link state is down
F0283    enm source pinning failed
Output from nxos for uplink port :
======================================================
Hardware: 1000/10000 Ethernet, address: 0005.73cc.4b48 (bia 0005.73cc.4b48)
Description: U: Uplink
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA
Port mode is trunk
auto-duplex, 1000 Mb/s, media type is 10G
Beacon is turned off
Input flow-control is off, output flow-control is off
Rate mode is dedicated
Switchport monitor is off
EtherType is 0x8100
Last link flapped never
Last clearing of "show interface" counters never
30 seconds input rate 0 bits/sec, 0 bytes/sec, 0 packets/sec
30 seconds output rate 0 bits/sec, 0 bytes/sec, 0 packets/sec
Load-Interval #2: 5 minute (300 seconds)
input rate 0 bps, 0 pps; output rate 0 bps, 0 pps
RX
0 unicast packets 0 multicast packets 0 broadcast packets
0 input packets 0 bytes
0 jumbo packets 0 storm suppression packets
0 giants      0 input error 0 short frame 0 overrun   0 underrun      0 watchdog 0 if down drop
0 input with dribble 0 input discard
0 Rx pause
TX
0 unicast packets 0 multicast packets 0 broadcast packets
0 output packets 0 bytes
0 jumbo packets
0 output errors 0 collision 0 deferred 0 late collision
0 lost carrier 0 no carrier 0 babble
0 Tx pause
0 interface resets
=====================================================
Output from UCS cli for vif paths
Server: 1/1
Fabric ID: A
VIF        vNIC            Link State Overall Status Prot State    Prot Role   Admin Pin Oper Pin   Transport
41                 Unknown     Unknown                                  0/0        0/0        Unknown
689 eth1            Error       Error          No Protection Backup      0/0        0/0        Ether
690 eth0            Error       Error          No Protection Primary     0/0        0/0        Ether
Fabric ID: B
VIF        vNIC            Link State Overall Status Prot State    Prot Role   Admin Pin Oper Pin   Transport
42                 Unknown     Unknown                                  0/0        0/0        Unknown
688 eth1            Error       Error          No Protection Primary     0/0        0/0        Ether
691 eth0            Error       Error          No Protection Backup      0/0        0/0        Ether
Any idea? Everything is connected as before, it used to work flawless.

well, server ports are up. I know this is uplink ports problem, but really cannot see where the problem is :). Ports on northbound switch that ucs connects to are trunk ports, vlans are defined on that switch.
I also suspect sfp's (cisco glc-t) but it seems pretty strange that 2 sfp modules are malfunctioning. They used to work pretty neat.
Just to mention we have same UCS in production and it is working, config is same, ports are same, nxos outputs for ethernet uplinks are same..
Just to check somenthing i created two hba's (we do have FC expansion card, but ucs is not connected to FC switches), and vif paths for FC are up...seems that this is releated to ethernet problem solely.

SF 200-24P - Rebooting Problem??

Hi All
I have a SF 200-24P Cisco switch that seems to be rebooting constantly, When i connect it to mains power it seems to go through a startup cycle, in this order - i have tried this with no network devices attached and the same thing happens
1. Fan starts - continously runs
2. Very quick flash of all RJ45 ports.
3. After about 30 seconds, any network devices connected have an acticity light
4. After about another 45 seconds, all ports light up including the activity and POE orange LEDs for about 5- 10 seconds then go off.
5. About 10 seconds later the ports all light up again and stay on for about 5 seconds.
6. All ports go off and the cycle keeps repeating continously.
I have tried pinging the switch without success.
I have also tried disconnecting all devices from each port with no success.
At no time does the system LED on the left light up.
I have tried resetting to factory default with reset pot on the left side.
This is a brand new shipped switch from our cisco supplier, could it be DOA?
If required i can make a video of this sequence so you can ascertain what the problem could be.
Thanks in advance

Hi Luke,
Yep, if you have a concern about DOA, it could be easier to have a chat with your disti partner . If it is DOA they should quickly replace that product.
You also have the option of ringing the good folk at Small Business Support Center (SBSC) they also should diagnose any error and arrange a RMA.
With the 300 series product there is a option to interupt the startup and upgrade the software incase it is just a flash issue or software corruption. With the 200 series you do not have that option. If the product was stable for a couple of minutes, i would have tried a software upgrade. But working in conjuction with either Disti or SBSC you will come to a satisfactory resolution. Thank you for your purchase and sorry that this first experience isn't what we would have hoped for.
here is the contact details for SBSC;
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Regards Dave

SF 300-24P 24-Port 10/100 PoE - Video is not working smoothly

Hi,
We installed SF-300 24 ports that connected to our network and we connected 20 IP cameras to it. In the Giga ports we connected Video Server.
In the same Vlan but on another switch we connected 2 PC's that can monitor all the 20 IP cameras. Everything worked fine until we had electricity outage.
After that break the monitoring working very bad. The video streaming is not working smooth and it is working with some breaks. I reloaded the switch and everything was back to normal. Can someone send me any suggestions how to configure cameras and how to configure the servers on the port switch? Do I need to enable the smartport option?
Thanks,
Reuven

Hi Reuven, If everything was working as expected and then you had a network event such as a power failure where new symptoms arised, I do not believe this is a configuration issue unless you lost configuration settings. Is that the case? The switch lost configuration?
Having power issues has a funny way of making things have problems. One thing you may want to try to do is isolate your problem to every camera. Do all 20 cameras have an issue or just a few? Is there any symptoms if you disconnect the cameras one at a time?
If all 20 cameras have a problem, I'd recommend to make a back up of your switch and then factory reset the unit as it is possible the power issue caused some sort of corruption in the software.
-Tom
Please mark answered for helpful posts

Blur video frame with NI PCI-1411 and JAI CV M-300 camera (urgent problem)

Hello,
I am new with Vision and I need some advice with a problem, which I encountered.
I have a computer with integrated NI PCI-1411 board, which is connected to a JAI CV M-300 camera. I am measuring a steel part which is positioned in a dark chamber. The part is put on a glass board and is illuminated from underneath with light.
The part is moving. I have to measure this part when it reaches the camera region. I have made a test with not-moving part and everything is perfect. Now, when I move the part I get blur frames from video (with these no part measurement is possible). I need specify, that the camera has no trigger, so it makes video all the time (this video is later inspecting with Vision Builder).
I have tried to change parameters in MAX, but no involvement. I have found no proper icd/file for the camera.
I also could use a SONY DXC-950P camera, if this is better.
How can I eliminate the blur from video frames? Or what am I doing wrong? Is the camera not good enough? Camera + trigger would get better images.
I have attached the video frame with moving object (static) and the blur video frame with moving object (dynamic).
Please give me a answer or ideas as soon as possible.
Thanks.
Attachments:
static.jpg ‏391 KB
dinamic.jpg ‏421 KB

You are using an interlaced camera. It takes half the picture (every other line), waits a split second, then takes the other half of the picture (the other lines). When it puts the two images together, you can see the two positions it was in when the images were taken.
The best solution is to use a non-interlaced or progressive scan camera, which takes the entire image at one time. The Sony might be this type of camera, since it has a P in its name. I didn't look up the specs.
If you can't get the right kind of camera, your only other option is to use fields instead of frames. One field is the half image taken at one time. The image will be half the height of the original image, though, which can mess things up.
Another possibility is the reduce the resolution of the image. If you take every other pixel in both directions, you will have a very clear image that is half the size of the original. You can do this with Extract in LabVIEW, not sure if it is available in VBAI.
Bruce
Bruce Ammons
Ammons Engineering

24p capture problem

I captured some footage from an XL 2 at 24p using the advanced pulldown. The audio slips out of sync over time when in FCP. It even goes out of sync during playback in the viewer window. However, the footage plays back properly when I open the original Quicktime file off of my Video HD. The problem started when I updated to FCP 5.1.3 but I updated to 5.1.4 and the problem persists.
Has anyone else run into this problem?

I didn't think the XL 2 could do advance pulldown? You may want to check that it is doing what you think it is.
Sounds like your sequence may be set at 29.97 while your clip is running at 23.97.
This article may help your understanding.
http://www.mandarinpictures.com/stephenzinn/

24p Advanced problems

Hi there. If anyone who can help me with this issue I would greatly appreciate it.
Ok so I am using a Panasonic DVX100a and shot a bunch of footage. I shot it in 24p advanced. I'm using Adobe Premiere CS4 and captured the footage via firewire into a DV 24p sequence. I'm able to edit it fine but am having sever problems with the picture quality. here's what's going on:
1. My first issue is that everywhere I've looked online, everyone says you need to interpret footage and remove 24p pulldown BEFORE you drag clips to the timeline, otherwise it's too late. BUT, I started editing my footage and only after a few hours found out I needed to interpret the footage and remove pulldown. So I did this to the captured footage, and it effected the clips in my timeline, contradictory to what everyone has said about how you must do it before putting clips onto the timeline. Not a big deal, but I'm just wondering why it did this (maybe I have an update other people don't have?)
2. I did a render test to see exactly what removing the 24p pulldown was doing and when I played the rendered clip back on Windows Media Player and VLC, with the 24p pulldown removed I have horrible interlacing, but with it NOT removed I have no interlacing but do have jittery footage. I understand that 24p will be jittery but this looks REALLY jittery. Again, this seems backwards to what I've read about how you need to remove pulldown in order to remove interlacing.
3. With 24p pulldown not removed, I render the file as an MPEG with everything turned up - bitrate and quality. I set the frame rate to 24. When I play it back on VLC it looks decent but not very good. I ultimately want to upload this footage to Youtube so I want it to look nice but I understand it might not look phenominal. Is there a recommended render setting I should use?
I maybe screwed myself by shooting in 24p advanced but instead of blowing it off and just shoting 30i next time I really want to learn the specifics of 24p advanced so I can use it properly in future projects. If anyone knows the answer to these problems, I would be grateful to hear them. Thanks.

I *kinda* solved my problem. Not really. I went through my footage, frame by frame, and when it's interlaced, only the 4th frame is interlaced. the other 3 frames are progressive frames. This is in 24pa. Anyways, when i captured my footage, I captured one long file. I then chopped the long file into small "scenes" to move around the timeline. What''s wierd is that if I interpret footage to my one long, captured file and remove 24p pulldown, ir removes the interlaced frames on some of my scenes and PUTS IN interlaced frames in other scenes. You would think since it's one long, captured file, that by interpretting the footage and removing the 24p pulldown it would effect the all clips evenly. But no, it doesn't. When I don't check the remove pulldown box, then the clips that didn't have interlaced frames now do, and the ones with interlaced frames don't have them anymore. It's wierd - it's like Premiere is automatically removing the pulldown on some parts of my captured video file but not others. Does this make sense? Has anyone else experienced this??

Having choppy 24p motion problems.

Thanks for any info anyone might have on this.
I have a show open motion graphic sequence for a long running video series that has previously been produced in standard def NTSC and is now going HD.
It's a straight to Bluray/DVD instructional show.
The show is being shot in 1080/24p and the authoring house is insisting we deliver the final show 1080/24p (23.976 of course).
Unfortunately part of this open contains video clips floating right to left across the screen along with other graphic elements perfectly perpendicular to the screen and the motionit's is
strobing like crazy in 24p. This is not some kind of field type artifact, but just the problem of horizontal motion in 24p.
I have tried turning on motion blur and that helps some but due to the speed of the movement the video clips and graphic elements become very
blurry. I have tried adjusting the 3D camera shutter angle and of course can reduce the blur but that then increases the choppy motion problems.
I have told the producer I would be happy to make them a new open that avoided this problem but they are insistent they want to keep this one.
Does anyone have any workarounds on this?
How would this be done for graphics used in a feature film that would need to be 24p?
Note: I am rendering this out for use in Avid Media Composer 6.
Thanks!

If your motion is at or near a critical speed then you have only one choice, change the speed. Take a look at this article. You may get some ideas. In my cinematographers handbook there's a chart of must avoid panning speeds. That's what you are getting with your horizontal movement. Unfortunately the only remedy is to change the speed of the move. You have to get it as close as you can to match the rest of the piece (audio, other elements) and then hide the rest with motion blur. Unfortunately, if you are right on a critical speed motion blur won't stop the strobing but it will make it less difficult to look at.
And to answer your question about doing this for a feature film at 24fps... you just have to follow the rules. In the same way a cinematographer must adjust his panning speed you have to adjust your design to the limitations imposed by the frame rate.

GY HD11U 24p catpure problem still

Hi,
I read the thread about the capture problems with 25p and I posted my question there as well. When I try to capture my footage, I am getting streaming error messages blaming the tape, or chopped up clips with missing media.
Is the only answer to the problem to use the Apples Intermediate HDV Codec?
I am using final cut 5.1.2 trying to capture from the JVC deck footage in 24p that was shot on the GY-HD110U. I really need to edit what I shot, asap.
Any help? Suggestions?
Thank you all for your time and consideration.
Cheers,
Sharon

Almost forgot to mention... I was looking to gain real-time benefit. I can drop the m2v files on the timeline and RENDER them, but that defeats the purpose of working with the native m2v files...

Buslink External Drive 300 GB Firewire Problem

I purchased a Buslink 300 GB external drive that has both USB 2.0 and Firewire 400 connection. I use the drive to hold dv files that I have downloaded from my video camera. I formatted the drive for mac because the dv files are larger than the 4gb limit for FAT32. Everthing was fine using the firewire connection until I got to about 140 gb of data on the drive. No further files would copy to the drive. I now have to use the USB connection, and have gone up to 250GB without problem. I like the performance of the firewire connection better than the USB connection.
I formatted the external drive Mac OS Extended into one 279 GB partition. I found nothing on BUSLINK's web site about a driver, is there a fix for this? Is anyone using another external drive with firewire that will work properly to the limit of the drive?
Thank you
G5 Dual 2.3 Mac OS X (10.4.9) 3.5GB ram

I have 2 external firewire HDs - both worked prefectly until recently... I am getting Error -36... I have used the Disk Utility - no errors founds. Despite this conclusion, I decided to reformat them both.... and still getting the same error -36... any suggestions?

BEFW11S4 uplink problem

I have a BEFW11S4 wireless router that I am trying to network with a D-LinkDGS-1005D (Gb switch). I have tried the uplink port from the Linksys and a regular port from the Linksys. I have tried different ports on the D-Link but nothing has worked. Any ideas on my problem?

Hi… I think you need to check the Ethernet cable that you are using. Get a Cross-Over Ethernet Cable. Reduce the MTU on the router and try again. Connect a PC to the switch and assign static IP address on it in the range of the router and try to ping to the router. Reduce the Card speed (link speed and duplex) of the Ethernet adapter on the PC, if needed.

SF 300-24P uplink problem

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