Shared folders outlook 2013

Hi
Just started to roll out office 2013 to people but now ive come across a problem, it might be small but very annoying.
When you add the shared folder to your outlook and then let say check your calender and go back to your email your
recently added shared folder is gone and you have to add it again.
This awas never an issue with 2010 and 2011 on mac.
On the picture below i have added the folder and it looks fine, but as soon as you press Calender, Contacts and go back
to e-mail its gone. How can i make it sticky to my left side pane?
[IMG]http://i57.tinypic.com/21cd0g8.png[/IMG]
If the forum link wont work heres a url for the picture: http://i57.tinypic.com/21cd0g8.png

Hi,
Does this issue happen to all users? Does it continue in OWA?
Please try to start Outlook with /resetfolders and /resetnavpane
switches to check if it helps. To do this, press Windows key + R to open the Run dialog, type
outlook.exe /resetfolders and press Enter. Use
/resetnavpane in the same way.
Note: /resetfolders switch will restore missing folders at the default delivery location.
/resetnavpane switch will clears and regenerates the Navigation Pane for the current profile.
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support

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Sent emails, from replies, to email in Shared Exchange mailbox folders - Outlook 2013 - Office 365 Midsize Business

1. Outlook 2013 lets replies to emails from another folder than inbox wind up in that same folder.
Options - email - save - a checkbox
2. A registry setting lets email sent from shared exchange mailboxes wind up in the "sent objects" folder of that mailbox.
http://social.technet.microsoft.com/Forums/en-US/57f9f9dc-cc00-4910-a09e-1ea201dbf05c/action?threadDisplayName=office-365-outlook-2010-quotdefault-email-reply-or-fromquot-address
I need feature 1. to show up in the shared mailbox as well as the default mailbox. All my problems would be solved if I could have this behaviour in the inbox folder of the shared mailbox as well.
UniSent helped us with this on SBS2003 and Outlook 2003- 2007 but does the same trick as the registry setting in Office 2013.
cheers

Hi,
There is no build-in setting in Outlook to achieve this, you may try a code solution here:
http://social.technet.microsoft.com/Forums/en-US/ad92302a-7e60-4114-a79a-b9759a7368c1/move-sent-mails-to-other-mailbox?forum=officeitproprevious
Since we are not the best source for coding, if you need any assistance on the code sample, you can post a question in Outlook for Developers forum:
http://social.msdn.microsoft.com/Forums/office/en-US/home?forum=outlookdev
Thank you for the understanding.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Shared mailbox outlook 2013 sent mail sitting in outbox folder

Hi guys,
I am hope you might be able to assist.
I have users who access a shared mailbox (primary mailbox) as delegates with full permissions and send as permissions. They also have a nested mailbox which is their own personal mailbox. Mail sends from both mailboxes and when it behaves mail gets delivered
to the sent item of the sender. But on a common recurrence mail sits in the Outbox of the delegate mailbox when sent from that mailbox. They can hit send/receive and it will force mail to send and also mail can delay for several minutes at times. This is also
seen in OWA.
Removing the nested mailbox and adding it as a additional mailbox allows mail to flow without issue but mail sent from the additional mailbox gets placed in the sent items of the primary mailbox. Client would prefer the sent items to be kept separate (tried
DelegateSentItemsStyle).
The exchange is a Exchange 2013 VM server and the client's use remote desktop services to access the platform. Also each Windows mail client is configured to use HTTP and cache mode is disabled for remote services. Last applied update was on the 08/2014.
Your help will be greatly appreciated.
PJ

Hi,
From your description, when you send a message from shared mailbox, the message is sitting in Outbox folder. I have seen some people have this issue, it is recommended to run Outlook using Cached mode as a workaround.
Hope this can be helpful to you.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Amy Wang
TechNet Community Support

New Outlook 2013 Installation - How to configure for default pop email and access exchange 2003 server for shared folders only

I have successfully installed and configured outlook 2013 to access my pop.integra.net email accounts. We have an 2003 exchange server we use for shared folders which I am having difficulty accessing.
My preference would be to set up my access to the exchange server and use the same data folders for email as are in use for my pop email account. In outlook 2003 this was simple, but in 2007 on up it seems this feature has been hobbled. Is there
a workaround to get both accounts to use the same database?
Next issue is if I use the Mail client wizard under Control Panel to set up access to the exchange server - everything looks fine but when launching outlook I receive the following 2 error messages:
"The resource that you are trying to use is located on an unsupported version of Microsoft Exchange. Contact your e-mail administrator for assistance."
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Your Microsoft Exchange administrator has blocked the version of Outlook that your are using. Contact your administrator for assistance."
Obviously the optimal solution is to upgrade the Exchange Server - assuming that is not an option - are there any workarounds?
Any assistance would be appreciated.

Downgraded to Office 2007.
So now have a new Windows 8.1 laptop with outlook 2007 installed.
From what I have been told this should allow me to connect to the Exchange2003 server
I set up the pop account - works fine
set up the exchange account through Mail.exe and am unable to launch outlook.
"Microsoft Exchange is Unavailable"
"Retry - Work Offline - Cancel"
Then
"Cannot start Microsoft Office Outlook. Cannot open the Outlook Window. The set of folders cannot be opened. The information store could not be opened."
The data file path is the same for both the pop account and the exchange account:
C:\Users\Scott\app data\local\microsoft\outlook\outlook.pst
How do I get this to work?
Help!

Outlook 2013 (Only) - Shared Mailbox - Not Syncing

Hi
After searching this forum and many other forums online, I have decided to ask my question here as I cannot find a solution.
We are migrating from Exchange 2003 to Exchange 2010 at the moment. All of a sudden our Outlook 2013 users (All of them) cannot update Shared Mailboxes. When you select that folder it says "Updating this Folder" but nothing is happening. Only happens
with their open Shared Mailbox not with their own Mailbox. I have done the following tests:
Users can open the Shared Mailbox and sync properly using OWA.
Users can open the Shared Mailbox but cannot sync via Outlook 2013.
Users can open and sync the Shared Mailbox via Outlook 2010.
Ran OST repair tool, no luck.
Completely deleted the profile and wiped all the files in the outlook folder and recreated the profile, no luck. (Not syncing straight away.)
Users can sync the Shared Mailbox when they are running outlook in Online mode. (I dont wanna do this coz they want to save their sent emails from a Shared Mailbox into the respective "Sent Item" folder which only works in Cached Mode.
Everything used to work fine and suddenly stopped for everyone. Can you please guide me on how to fix this?
Thanks in advance.
With regards
M
PS
I just realized that my Build Version is "Version 14.1 (Build 218.15)"
I am downloading the Service Pack 3, and it might help?

Hi,
It seems that the issue only happens in Outlook 2013 Cached mode. If you add secondary mailboxes to your profile through the Advanced
tab in the Microsoft Exchange dialog box, please check whether the “Download Shared Folders” is enabled in the Advanced tab.
If it is, the Sync issue occurs may because Outlook 2013 locally caches (in your Outlook data file [.ost]) all folders to which you have access in the secondary mailbox. To resolve it, we can refer to the detailed solution in the following KB:
http://support.microsoft.com/kb/2297543/en-us
Thanks,
Winnie Liang
TechNet Community Support
Hi,
I found this little tick yesterday and did clear it. So now people can still have their own mailbox cached and the rest online. But thank you for the link coz I couldnt find it before and it is good to know that it is a known issue rather than being a misconfiguration
at server level :) I have marked your post as the answer. Thanks again.

Opening a shared mailbox in Outlook 2013 (office 365) returns "Cannot Expand Folder" error.

Hi!
We've just upgraded from our old Domino email server to Office 365 E1 and running an on-premise Exchange 2013 hybrid server.
In Outlook 2013, when trying to expand a shared mailbox, It asks me to enter my outlook credentials. Trying so doesn't work and it continues to ask repeatedly. If I click cancel, I get the following error:
"Cannot expand the folder. The set of folders cannot be opened. Microsoft Exchange is not available.
Either there are network problems or the Exchange server is down for maintenance."
The error only occurs in Outlook 2013 and it happens to all staff who are using Outlook 2013. Shared mailboxes are accessible in Outlook 2010 and OWA with no issues.
I have tried recreating profiles, removing and re-adding permissions, disabling auto-mapping. I've tested with creating shared mailbox in Exchange Online and on our hybrid server.

Hi,
Check if the kb below matches your scenario:
https://support.microsoft.com/kb/2992644
This problem occurs only when the following conditions are true:
You are using Microsoft Outlook 2013 client version 15.0.4641.1001.
The client is connected by using Outlook Anywhere (RPC over HTTP).
To resolve this issue, apply the update that is described in the following article in the Microsoft Knowledge Base:
2889859
If you are using the Click-to-Run version of Office 2013, the Outlook application is kept up to date automatically. For more information about Office 2013 Click-to-Run updates, see
Microsoft Office 2013 Click-to-Run virtualization
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 shared mailbox indexing and search issue

I have 2 Outlook 2013 clients running in Cached Mode, with Download Shared Folders checked and a delegated mailbox opened via the Account Settings Advanced tab. Both clients are accessing the same delegated mailbox. According to this article (http://blogs.technet.com/b/outlooking/archive/2014/04/28/understanding-search-scopes-in-microsoft-outlook.aspx),
they should be able to search the Current Folder via WDS, but in both cases, changing the Search Scope to Current Folder causes Outlook to hang for 10-20 minutes.
This makes searching the delegate mailbox completely unworkable, which is a problem for the 2 P.A.s concerned, as they spend a lot of the day searching for correspondence.
I have tried rebuilding the search index, with no change in the search behavior. It seems that WDS is not indexing the cached delegate mailbox - how can I correct this?
Thanks
Patrick

Hello,
Please try to add the following registry key and then restart Outlook to check the issue again:
Note: Serious problems might occur if you modify the registry incorrectly. For added protection,
back up the registrybefore you modify it.
Registry data to index shared mailboxes:
Key: HKLM\software\policies\Microsoft\windows\windows search
DWORD: EnableIndexingDelegateMailboxes
Value: 1
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

How do I setup useful shared contacts with Exchange OWA Outlook 2013

Hi There,
I have a non profit I'm helping out. They have Exchange 2013 Sp1 & outlook 2013 .
How can I setup shared contacts for Outlook and OWA users?
I have been struggling to setup a useful shared contacts folder. No Matter what way I do it there seems to be major shortcomings.
They have 1 "Shared" mailbox account [email protected] and many user accounts [email protected]
I first imported the contacts from csv into a contacts folder in the info@ account, which works great for the Info@ user. When I share the folder with other users they can see it listed in "People" in full Outlook, but if they're addressing a message
they can't see the contacts when they hit the TO button. If I look at the properties of the Info@ Contacts folder in the folder list of the User, the Outlook Address Book tab is missing. Also can't find any way in OWA for User@ to open the shared contact folder.
I also tried using Public folders to share the contacts but found problems there too. Using Full desktop Outlook, users can share contacts, add to their Outlook address book etc. Great, but... there's no way to access Public Folder Contact folders in OWA.
They're a fully volunteer organization so many people are using OWA from home, they're not IT people so it needs to be easy.
Is there something I'm missing, when I started out on the task I thought it would be simple. Its hard to believe after all this time MS hasn't addressed these major shared contact shortcomings.
Thanks for any help!

I decided to go with a mixed solution.
Not every member has a society email account, only the executive and key volunteers have society exchange email accounts.
I imported the society member list into the the GAL, this allows any society mail users to email other members easily
I then imported the larger marketing list into the shared mail account which is restricted to a few users. They can be shared from there to other users, but they can only access those shared contact from Outlook (not OWA)
It's not ideal as OWA users cannot access the contacts from the Shared Mailbox but they can at least find other members addresses easily.
It looks like I could also setup a new GAL and share it with only some users, haven't dug too deeply into this yet.
Thanks for your help Ed

Outlook 2013 shared Exchange Inbox Search Bug

When searching a specific folder in a shared exchange mailbox in Outlook 2013 on Windows 7 Pro x64, marking a message read/unread causes it to disappear from the search results.
Steps to reproduce:
Setup - Profile configured with an exchange mailbox as well as a shared mailbox. Open the inbox (or another folder) in the shared mailbox. On the search bar, set it to search 'current folder'.
1) enter a search term that displays one or more emails
2) on the list of emails, highlight one
3) if already marked as read, mark as unread (right-click; keyboard shortcut, etc - method does not seem to matter)
3a) if marked unread, mark as read
Expected result: email should change status but remain in the search
Actual result: email changes status and is immediately removed from the search results (it disappears). The email is still there, but the search results stop displaying it until another search is performed or the search view is cancelled.
Related to this: http://community.office365.com/en-us/f/172/t/232327.aspx
I have not been able to find a solution.

Hi,
I supposed that the “search shared folders” should be “Download shared folders” in Advanced tab of Account Settings. Is it right? Uncheck it, the shared mailbox or shared folders would not be cached to the local profile. Instead, the shared mailbox would
be in Online mode for Outlook using.
If you don’t want to disable Exchange Cached mode for your main mailbox, please try the following steps as a workaround:
1. Open Outlook, click File > Account Settings
> Account Settings.
2. Click Change and make sure Use Cached Exchange Mode is checked.
3. Click More Settings > Advanced tab. Make sure use Cached Exchange Mode is checked and Download shared folders is unchecked.
4. Click Apply > OK > Next > Finish.
Then restart Outlook and open the inbox (or another folder) in the shared mailbox. On the search bar, set it to search 'current folder' to have a try.
Regards,
Winnie Liang
TechNet Community Support

View private shared calendar in Outlook 2013

I use a PC with Windows 7 and Outlook 2013. My wife use a Macbook Pro. We both have iCloud accounts (I use iCloud 2.1.2). Both of our calendars appear in iCloud. We have private shared the calendars with each other. We both received join e-mails and joined the calendars. She can see my calendar in iCal and on her iPhone as well as her own from iCal. I can see her calendar and my Outlook calendar on my iPhone. I cannot see her calendar on Outlook. The path ahead seems to be to subscribe to an Internet Calender from Outlook but there is no path to put into the Internet Calendar path enty box. If I make her calendar public, then a path is provided and that works. I tried removing the public access, but I don't think that the calendar is updating. I am reticent to make her calendar public permanently; I am not comfortable with anyone knowing where my wife is at anytime. How do I find a webcal path to a private shared calendar on iCloud?

I recommend that you post this in the Office 365 Exchange Online Forum:
http://community.office365.com/en-us/forums/158.aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Saving a .pdf file into the network shared drive from Outlook 2013

Hello sirs,
I have one client that having the file saving issue into the shared drive from outlook 2013.
I have isolated the network portion and confirmed that there is nothing to do with the network. They have 1 host server which has 2 VMs inside (DC & FS). Whenever they want to save .pdf file into the shared drive, "Saving" message box popped up and showed for about 1 min to complete the file saving. I have tested with .xlsx & .dcsx but no error saving those files. only for this particular extension that facing this slowness problem. It has been on going for a month already and I couldn't figure it out what could be the issue.
Please if anyone experienced this issue, I would really appreciate your suggestions & guidance.
Thank you.
This topic first appeared in the Spiceworks Community

I have a script that I am trying to cobble together, but I am stuck at attempting to execute an SQL query against and ADO connection. My code is as follows:Powershell $FQDNUpper = $Computer.ToUpper() + ".domain.dn1.dn2" $FQDNLower = $Computer.ToLower() + ".domain.dn1.dn2" $shell = New-Object -ComObject "Wscript.Shell" # for use later in script $cnn = New-Object -ComObject "ADODB.Connection" $cnn.ConnectionString = "Connection_String" $cnn.Open() $queryUpper = "SELECT CAST(ID AS nvarchar(50)) ID FROM Machine WHERE Name=$FQDNUpper AND Role = 0" $rs = $cnn.Execute($queryUpper,' ',1) #If statement that will qualify if $FQDNUpper returned anything else try $FQDNLowerWhen executing the code I receive an error:
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Items in shared mailbox are not visible when using cached mode in Outlook 2013

Hi all,
When using Outlook 2013 working with the users own mailbox works great, but when a user connects an additional mailbox to its mailbox, this mailbox is shown correctly, but it contains no items. The folder list is shown correctly, but there are no items to be
seen.
These users (I have seen it with 3 different users and 2 shared mailboxes already) have full access to these mailboxes (Exchange 2010), but somehow the items aren't shown... When these users turn off cached mode, it works fine and when they use Outlook 2010
it also works fine, but using Outlook 2013 with cached mode will only show their own items and not the items in an additional shared mailbox.
What is the cause of all this?
Kind regards,
Erik

Maybe something interesting...
When looking at article http://support.microsoft.com/kb/982697/en-us
I saw that Outlook 2013 by default caches everything and that's what I wanted. I tested however adding this regkey to see what happened and after that the email shows up in the mailboxes... Somehow the mail from shared mailboxes doesn't want to be
cached...
Does anyone know what this could be? I want everything to be cached, also the shared mailboxes but somehow this doesn't work and it does when using Outlook 2010....

Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Hi,
What’s your account type using in Outlook? IMAP account or Exchange account?
Please make sure your Outlook 2013 is updated to the latest version. Then click Send/Receive > Send/Receive All Folders to manually download mailbox data files from mail server to Outlook data file. If it fails, please recreate the IMAP account in Outlook
to have a try:
http://support.microsoft.com/kb/829918
Additionally, if you are using IMAP account, we can also refer to the following article for more IMAP Syncing issue troubleshooting:
http://www.msoutlook.info/question/840
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2013 (365) shared mailbox sent items

We have a new 365 installation with Outlook 2013 clients and Exchange 365. We have a number of shared mailboxes with delegated full access as required. We have applied the "DelegateSentItemsStyle " registry key in Office 15.0/Outlook/Preferences
but this is not working to place a users sent mail in that mailboxes sent items, in either OWA or the desktop clients. Any clues?

Hi,
How did you modify the registry key?
Please follow the steps below to modify the key, check the result:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft
Knowledge Base:
322756 How to back up and restore the registry in Windows
Press Win + R, type regedit, and then click OK.
Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
On the Edit menu, point to New, and then click
DWORD Value.
Type DelegateSentItemsStyle, and then press Enter.
Right-click DelegateSentItemsStyle, and then click
Modify.
In the Value data box, type
1, and then click OK.
Exit Registry Editor.
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 treating Shared Calendars differently

I did try to ask this in a
different forum, but was pointed to this one:
This question encompasses a few Microsoft products, but I think this is the best place to ask the question because the actual issue is Outlook 2013 for Windows desktop.
We have Outlook connecting to a couple of different kinds of Shared Calendars. The problem is it is only performing appointment reminders for one of the kinds.
The one that IS working: a shared calendar created by creating a Room on a Windows Phone. When anyone in the Room creates an appointment with a reminder on that calendar, the reminder goes off in each user's Outlook 2013.
The one that IS NOT working: a shared calendar created in Exchange Online. When any member of that shared mailbox creates an appointment with a reminder on that calendar, the reminder DOES NOT go off in each user's Outlook 2013.
The question: How do we get the reminders to work in the second case?

Are the room calendar appointments added to the user's default calendar in Outlook? If so, they will get a reminder in Outlook. (They aren't added to my calendar here - I only get a reminder on my phone - the Room lives only on my phone.)
Shared calendars are in another mailbox and reminders don't fire in those mailboxes. If the user has owner permissions and opens the shared mailbox by adding it to their profile they should get reminders. File, Account Settings, double click on the
account, then More Settings - select the shared mailbox to add it to the profile.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
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Shared folders outlook 2013

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