Shopping cart status showing as Awaiting Approval even after Rejection.

Hi All,
We are on SRM 5.0 .After rejection of shopping cart , if the requestor checks the staus of shopping cart in Check Status link , it is showing as 'In Your Inbox' which i believe is correct but the status for this object id is still Awaiting Approval in transcation BBP_PD.
Why is the status not geting updated in transcation BBP_PD?
Regards,
Anubhav

Hi,
One more strange thing is that there are some shopping carts with status
Stats:
           Status         Description                    Inactiv
HEADER     I1015          Awaiting Approval              X
HEADER     I1016          Release Rejected
HEADER     I1021          Created
HEADER     I1038          Complete
HEADER     I1106          Shopping cart ordered
But these are very old.
All the shopping carts that were rejected in recent times are..
Stats:
           Status         Description                    Inactiv
HEADER     I1015          Awaiting Approval
HEADER     I1021          Created
HEADER     I1038          Complete
HEADER     I1106          Shopping cart ordered
But I have never seen the Accept Changes button in my system , so howcome the old shopping carts have status Release Rejected?
Regards.
Anubhav

Similar Messages

  • Shopping Cart status stays as "Awaiting Approval"

    Hi Gurus,
    We are using the No Approval workflow for Shopping cart creation.
    But on creation, the shopping cart stays in "Awaiting Approval" status.
    We are trying this out in IDES SRM 5.0 system.
    Can anyone please let us know where to look for the cause of this issue.
    Appreciate your time and effort on this.
    Thanks
    Srini

    Hi Srini,
    Please apply the attached notes to your system:                             
    1019974 Notification: WFL Error when an automatic PO was                    
    1125441 After a SC was deleted, no Notifications to the                     
    1019264 Notifications triggers WFL errors                                   
    1136609 Wrong Errors in case of Notifications                               
    1107955 Incorrect Purchase Order Errormessages cause                                                                               
    Have you setup the customizing SPRO in Cross-Application Basic Settings > SAP Business Workflow > Define Recipient of Notifications?                
    Regards,
    Peter

  • Shopping cart items revert to "Awaiting Approval"

    Hello all,
    I have situation where manager approved partially shopping cart. When requestor checks the shopping cart some items are in status "Rejected" and some in "Approved".
    Afterwards requestor just accept changes. When he press "Accept Changes" status of approved items is reverted to "Awaiting Approval".
    Funny thing is that when I check item, "Approval" is showing that item is approved by manager and "Follow-on Document" is showing "Awaiting Approval"
    Checking of shopping cart via BBP_PD gives information for header "I1106 Shopping cart ordered" and for workflow status is COMPLETED. There is no any alert.
    BBP_WFL_SECURITY is set to "Low" for both roles, but behaviour is the same for all levels.
    HELP
    Gordan

    Hi Gordan,
    I am facing exactly the same issue but for a different workflow (WS10000276 - Value limit single).
    Were you able to find a solution for this issue? Please let me know the solution.
    Regards
    Srivatsan

  • WorkFlow - WS10000276: Shopping cart is hanging with "Awaiting Approval'

    Hi,
    We are SRM 4.0 (SRM_SERVER 5.0) SP 8 (SAPKIBKS08).
    We have only WS10000276 active in the system. The User orders the SC. SC goes to the approver (mentioned in attribute SLAPPROVER).
    Approver changes the quantity in the SC and saves. SC comes back to user for accepting changes. User accepts changes, but the SC shows status "Awaiting approval" and hangs.
    Transaction SWI1 shows only upto the step where mail notification has been sent to the user informing him that the approver has changed the contents of the SC.
    We had applied SAP note 948733 as per SAP instructions but this has not worked.
    Has anyone faced a similar situation? Any recommendations?
    Srivatsan

    Hi,
      Try if the foll notes can help:
    649551
    690716
    930750
    903200
    BR,
    Disha.
    Pls reward points for helpful answers

  • Shopping cart status of 'awaiting approval'

    Hi Everyone,
    All Shopping Baskets that are rejected by the approver are entering the Order raisers Shopping Basket status report with the status wrong displaying as Awaiting Approval . On previous versions of SRM, the status would be set to In Your Inbox]. This issue is with this header status only as the line items for rejected Baskets does show rejected.
    Any help is welcome. I am on SRM 5.
    Bye.
    Gordon.

    Hello,
    Actually, system behaves in the following way:
    - A shopping cart is created and goes to approval;
    - Approver rejects the cart and the workitem is send back to requester inbox in order to accept the rejection or change the cart and resubmit it to approbation;
    - If requester checks the cart (Inbox or BBPSC04), its header status will be "In your inbox";
    - If someone (administrator, for example), checks the cart via BBP_MON_SC transaction (Monitor Shopping Cart) before the requester acceptance/changes, the shopping cart status will be "Awaiting approval", since the cart is still in approbation process.
    I hope this information helps.
    Kind regards,
    Ricardo

  • BBP_MON_SC reports shows REJECTED shopping cart status as AWAITING APPROVAL

    Hi,
    We are facing a problem in BBP_MON_SC report. This report shows some of the  REJECTED shopping cart status as AWAITING APPROVAL.
    Note : We are in SRM 4.0 Version.
    Please advice.
    Regards,
    Ram

    Hi Ramprashanna,
    Please see Notes
    Note 660372 - Shopping cart monitor: Shopping cart deleted/Awaiting Approv
    Note 672764 - Shopping cart monitor: Display of deleted shopping carts
    In this issue.
    Regards,Nishant
    Please reward if this helps.

  • Approved shopping carts not displayed in shopping cart status report

    Hi Gurus
    we are facing an  issue in shopping cart status report.  When the approver selects 'Approved by me' in shopping carts status report system is not showing any list.  There are number shopping carts approved by the user . Other selection like selection period, status , completed indicator were selected properly.  But if the approver selects 'Rejected by me' the system is showing all the shopping carts approved, rejected, and awaiting approval related to the approver.
    This is happning with one user only.  We had checked user authorization and parameters and every thing is fine . Aslo compared the same with other users for whom this report is working fine . We are in SRM 5.5 extended caassic senario.
    Any suggestions/solutions on this
    VB SAS

    In olden days of SRM , we forcily assign account assignment for PR which do not have accounting data in the PR to create a successful SC in SRM and remove the account assignment while creating a PO in the backend.
    but since your in SRM 7.0
    and also you made ensure that your PR has account assignment but it is not sitting in the cockpit.
    and your shopping card trying to create a PO and failed right?
    since it has incomplete data , how PO is creating. How system can create a PO without vendor.
    escalate to SAP bvia OSS message
    BR
    Muthu

  • The approver does not show in the approval preview after saving sh. cart

    Hi ,
    I would appreciate if anyone can reply me for fixing the problem.
    Problem: The approver does not show in the approval preview after the shopping cart is saved, however before saving the shopping cart it shows the approver in the approval preview. We are using two workflows: WS10000060 – Auto approval and WS10000276- 1 level spending limit approval.
    Details of the problem:
    The following steps specify the problem in detail , it is applicable for both the workflows “WS10000060 – Auto approval and WS10000276- 1 level spending limit approval.”
    1.     Shopping created
    2.     The approval preview shows the approver ( please see #1 in the attached document) before saving the shopping cart.
    3.     Shopping cart is saved.
    4.     After saving , Check status transaction shows the shopping cart in status “awaiting approval”
    5.     The section approval shows “ No workflow started , application error occurred”
    6.     T.Code SWI1 shows the workitem created for the shopping cart but in error.
    7.     The work item container does not show any agents
    I would appreciate it anyone can reply as to how to fix it ASAP.
    Best Regards
    Pawan

    Hi Disha,
    I have synchronised through SWU_OBUF several times since yesterday , but still at the same place.
    In the workflow customising - The only red entry which I have is for check entries from HR control tables under Mainiatin definition env. and Mainiatin guded procedure for gateway under guided procedure (new in SRM 5.0) .The verification workflow works fine . Also I think these entries will not impact the workflow functionalhese were red even in my earlier system .
    SLG1 shows all green entries and there are no entries in RZ20.
    I have specified task TS10008126 as general task as I want anyone who is identified by SLAapprover should be able to process the workitem and as per documentation I can specify this task as standard task.
    What should I do.. , anything am I missing .
    Thanks and Best Regards
    Pawan

  • Shopping Cart status " Item in transfer process"

    Dear Friends,
    A shopping was created and it went to approval as per the Workflow designed.
    It got the approval from all the required levels. But in the SRM system when checked with the chopping cart number with tcode BBP_PD the status is showing as " AWAITING APPROVAL" . and when it is check in the SRM Portal at Monitor shopping card at header level the status is same as above but in item the status is showing as  " Item in transfer process".
    And in BBP_PD its displaying the created PR number. But when this PR is checked in SAP, then its displaying missage no PR exist.
    Please guide me in resolving this.
    Thanks in advance.
    Vamshi Sreerangam

    Hi Vamshi,
    Can you check error log in RZ20 for this shopping cart?
    Regards,
    Nikhil

  • Shopping cart status I111 - Item in transfer Process

    Hello Experts,
    I have one issue in which enduser had created a shopping cart and now its approved but no follow on document is generated.
    I checked in the application monitor : I saw the item status is "Item is in Transfer in Process'.
    When i run the report BBP_ALERT_SB_NOTTRANSFERED. now the status changes from I111 to I1112. "error in transmission'.
    Please guide me how i can repost the document so that follow on document will get generated.
    I am in ECS scenario with SRM 7.0
    Help will be appriciated.
    Thanks
    Smriti

    HI Masa and the experts.
    I have checked the BBP_PD for the Shopping cart and the Item data.
    My finding are :
    BE_LOG_SYSTEM : VLBSRP300  " This is my SRM - SRP(Production) System and the client
    BE_OBJECT_TYPE : BUS2201       " Again this is the PO business object
    BE_OBEJCT_ITEM  : Blank
    BE_OBJEC_ID : 1                           "
    But there is no PO created .
    When i ran the report BBP_ALERT_SB_NOTTRANSFERED. then my Shopping cart status changed from I1111 to I1112.
    Now please let me know how i can process my shopping cart to create follow-on documents,
    Smriti

  • PO status always remains "AWAITING APPROVAL" - WF error

    Hi all,
    We are working on SRM 5.0 SP13 ,ECS.
    We have implemented the workflow WS14000145 for PO approval.Now when I perform a consistency check at SWUD for WFL  WS14000145,I get the foll errors:
    E.     WS14000146     POSub.n-Step Subworkflow N-Step for PO (BADI)
           I WD:017 No start events or start transactions/forms
           I WD:019 Container element ExcludedAgents is not used
    E.     TS14007959     POMAILSEND   Send Mail to Affected Parties/Purch
    E.     BUS2201                        APPROVED
           Binding warnings
           E SW:084 The object categories 'BO' (source) and 'CL' (target)ar
    E.     BUS2201                        REJECTED
           Binding warnings
           E SW:084 The object categories 'BO' (source) and 'CL' (target) ar
    How do I correct the above errors for the workflow?
    Also because of the above WF errors,I am unable to close some of the PO's .When I try to close the PO's(by checking the indicators "No further confirmations expected " and  "No further invoices expected " under Item data-->statistics),the indicators remain checked but the PO status always remains "AWAITING APPROVAL".When I click on the approval preview(graphical view),I see message "Error .click for details" and under table view ,I see "NO APPROVAL REQUIRED".
    In order to close the above PO's,is there any workaround or other way I can change the status of the PO temporarily to atleast be able to close the PO's?
    Please advise.

    Thanks Muthu!The note does seem relevant but I am still confused due to a new observation
    Another observation :
    The WF for PO approval is actually not activated in our system which means that this issue is not related to workflow .Additionally ,now I see some errors in the backend application monitor stating that "PO backend Transfer failed".
    So as Masa mentioned earlier,this issue could be more related to PO replication.I tried all ways to update the status for the PO and observed the foll:
    1. After running SW01,for the changed/latest  GUID of the PO,the PO header status did change to "ORDERED" but then under Item data-->statistics the indicator for confirmation was reset.When I tried to chekc the indicator to again close the PO,the PO header status again changed to "Awaiting Approval".
    2. Using FM  SWW_DLEETE_ITEM,deleted the work item(old) for the PO and tried to chnage the status as mentioned above.But the issue still remained.
    3.Tried to make the status "AWAITING APPROVAL" inactive by using FM "CRM_STATUS_UPDATE" but no success.In BBP_PD,the document status was updated(Awaiting approval inactive checked) but in the web portal,Under "Process Purcahse order" transaction,the PO header status still showed as "AWAITING APPROVAL"..
    Please advise.

  • Insert column into shopping cart status screen

    Hi,
    I need to insert a column into the shopping cart status screen table control( search results).(BBPSC04).
    Can u pls let me know whether i can achieve this by adding an append structure or standard screen modification?
    Cheers
    Rajeev

    Hi,
       Instead of modifying the std structure,try modifying the corresponding template of the service.
    BR,
    Disha.
    Pls reward points for useful answers.

  • Missing print preview icon in Shopping Cart status srm 5.0

    Hello,
    Some users don't have the print preview icon in the shopping cart status.
    I checked attributes and authorization, but that isn't the problem as far as I can see.
    b/c some users have this problem and others don't I don't have any idea what the problem might be.
    every idea is welcome!!
    thanks in advance
    Jan Holland

    Dear Poster,
    As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
    Best Regards,
    SDN SRM Moderation Team

  • Problem with shopping cart status

    Hi Experts,
    We are implementing SRM 5.0. When i create a shopping cart for services, it creates purchase requisition in the backend but the status of shopping cart, 'Purchase Requisition Created',  is not getting updated in SRM. But when I modify and save that purchse requisition in the backend, only then it updates the shopping cart status. I'm also using CLEANUP_REQREQ_UP and BBP_GET_STATUS_2 programs as background jobs.
    Kindly help me in solving this issue.
    Regards,
    B.Siddhesh

    Hi,
    This issue is resolved now.
    The problem was when service PR is created from SRM on R/3, the system fails to create entries in table ESLH. To resolve this issue we implemented note 922372 and its working fine now.
    Regards,
    B.Siddhesh

  • How to get Shopping cart number from TECH_INFO Guid approval offline

    Hi,
    When a user approves a shopping cart via e-mail (offline approval), then in transaction SOIN we can the mail which is like this:
    TECH_INFO_A=00F3D1395134D34D34D37DFBE75E81512DB5DB5FBE&submit_a=Approve by e-mail&TECH_INFO_R=444244093D34D34D34DF7EF9D7A0544B6D76D7&NOTM_OUT=&EOM=1
    How can I retrieve shopping cart number from these guids ?
    Thank you very much.
    Regards,
    Peggy

    Hello,
    E-mail data extraction is done by method EMAIL_DATA_EXTRACT from class /SAPSRM/CL_OFFLINEAPP_INBOUND.
    With the exporting parameter EV_WIID, call function BBP_PDH_WFL_OBJECT_WI_GET: you will get the Shopping Cart number.
    To have an idea of the whole mail data extraction process, check report /SAPSRM/OFFLINEAPPROVALGET
    Regards.
    Laurent.

Maybe you are looking for