Show Tech-support

I ran the command show tech-support without page and other options on IDS, output is just going on from last 2 hours. I phave pressed ^c many times but it's not coming to prompt and not stopping.
If any one have solution please update..

You should be able to stop it using 'CTRL+C'.

Similar Messages

Using ACS to deny show tech-support

I am trying to deny the show tech-support command using Cisco Secure ACS command authorization sets (picture included). All other deny commands are working (is show running-config) but no matter what I do the show tech is un-successful. Any ideas?

Do you have these authorization commands configured?
aaa new-model
aaa authentication login default group tacacs+ local
aaa authorization exec default group tacacs+ local
aaa authorization commands 0 default group tacacs+ local
aaa authorization commands 1 default group tacacs+ local
aaa authorization commands 15 default group tacacs+ local
tacacs-server host 10.1.1.1 key cisco123
Debug aaa author should display:
AAA/AUTHOR/CMD: tty2 (2846421758) user='switchuser'
AAA/AUTHOR/CMD (2846421758): send AV service=shell
AAA/AUTHOR/CMD (2846421758): send AV cmd=show
AAA/AUTHOR/CMD (2846421758): send AV cmd-arg=tech-support
AAA/AUTHOR/CMD (2846421758): send AV cmd-arg=
AAA/AUTHOR/CMD (2846421758): found list "default"
AAA/AUTHOR/CMD (2846421758): Method=tacacs+ (tacacs+)
AAA/AUTHOR/TAC+: (2846421758): user=switchuser
AAA/AUTHOR/TAC+: (2846421758): send AV service=shell
AAA/AUTHOR/TAC+: (2846421758): send AV cmd=show
AAA/AUTHOR/TAC+: (2846421758): send AV cmd-arg=tech-support
AAA/AUTHOR/TAC+: (2846421758): send AV cmd-arg=
TAC+: Using default tacacs server-group "tacacs+" list.
TAC+: Opening TCP/IP to 10.1.1.1/49 timeout=5
TAC+: Opened TCP/IP handle 0x2E8FEA4 to 10.1.1.1/49
TAC+: 10.1.1.1 (2846421758) AUTHOR/START queued
TAC+: (2846421758) AUTHOR/START processed
TAC+: (-1448545538): received author response status = FAIL
Make sure to modify the original ACS Shell Command Authorization...
deny tech-support instead of deny tech.

Nexus 7000 show tech-support

Is there a way to do a show tech-support and pipe it to a file or tftp so that I can send it to a vendor? If so, what would the command be?
Thanks.
Jeff

You can use the redirect feature
show tech-support > bootflash:tsupport_file
http://www.cisco.com/en/US/partner/docs/switches/datacenter/sw/4_2/nx-os/fundamentals/command/reference/fnd_commands.html#wp1136081
Thanks
Hatim

Show tech support hanging at initiating.

Hi all,
UCS blade M3 200 is showing RAM Degraded.
Confirmed RAM inventory was identic in the OS and BIO.
Acknowladge the error
reset the bmc
None of these resolve the issue.
I decided to collect collect the show tech support but this is stuck at initiating
How can I clear this process and re-issue the show tech support to see if this run

Rami,
What version of UCSM??
If the system is still sitting at initializing the tech bundle you can try to force a switchover.
connect local-management
cluster lead b
A RAM degraded message means the system has detected a correctable error but is still being used. This isn't something you can clear by acknowledging the error. It could indicate a problem DIMM. If the OS and BIOS display the max memory amount this means it has not mapped out - which is good. Have a look at the blade's memory stats and see how frequently the CE memory errors are happening. If they happen as a one-time event they may eventually clear. If they continue to occur you should open a TAC case and replace the DIMM.
Regards,
Robert

Is it possible to limit the output of "show tech-support" to the data from a single switch in a cluster?

I need to provide the output for one 3750x switch out of a cluster of 7.
With all of the various stats, the entire log will be fairly large.

From the master switch open a session to that switch and than run "sh tech-support"
session 7
sh tech
HTH

Show tech-support from Nexus

Is there a way to disable the pager on the Nexus5k so that I don't need to continuously hit the "space" when doing "show tech"?

You can then copy the file off to a FTP/TFTP/SCP server. The no-more works as well, but this is a handy trick.
I agree. I've never seen the "no-more" before.
There's another one: sh tech | redirect tftp:///filename.txt"

We have router 7609s,so we need to know,router RAM,so how it will get i have show tech-support configuration.can you tell me pls

how will get ram of router 7609s and 7206 ,can you tell whats bydefault RAM of both routers,please give me response ASAP.

Hello
Do you want to know how much RAM you have in 7600, Show version command can be use to find it
Cisco 7206VXR (NPE400) processor (revision A) with 245760K/16384K bytes of memory.
Above router has 245760K+16384K/1024 = 256MB of RAM.
Thanks
Kunal

ACE 20 Modular - show tech too large

Hi
A Client sent me a show tech of this ACE 20, is inserted into a VSS, but this file is very large, the reason is a command "show acl-merge merged-list vlan 93".. Somebody can tell me is this information is normal, or not, I think that is possible attack point to the farm server. the service is up, in the other ace20. the symptom is can not reach the VIP of the service.
`show acl-merge merge vlan 93 in`
All ACEs in merged list 5 Total:6377 Non-redundant:5608
Priority:164, Lineno:0, ACE-id:61470 Action:PERMIT, Path-id:0x81/0x0/0x0:6/0[6/]
Pmap:0x5, Log:FALSE/FALSE[FALSE][FALSE], Interval:0/0[0][0]
Hash1:0x0 Hash2:0x0
Generated:TRUE, need-to-add-in-comp:NO_ACT_NEEDED, redundant:FALSE
Parent:: feature:SECURITY ace-lineno:8 ACL priority:0[G:0,P:0,C:0,ACL:0]
Parent:: feature:TO CP ace-lineno:2 ACL priority:16779265[G:0,P:1,C:8,ACL:1]
Feature:SECURITY Policy:1[1][1] sec-level:0x0 Intratype:SKIP
Feature:TO CP Policy:1[1][1] sec-level:0x0 Intratype:TERMINATE
Intertype:TERMINATE
IP address SRC:0.0.0.0/0.0.0.0 DST:172.23.98.20/255.255.255.255
Ports SRC:RANGE 8 8 DST:RANGE 0 0
Protocol:1
Hit Count:0 Active:TRUE Timerange:0
Priority:326, Lineno:0, ACE-id:61471 Action:PERMIT, Path-id:0x81/0x0/0x0:6/0[6/]
Pmap:0x5, Log:FALSE/FALSE[FALSE][FALSE], Interval:0/0[0][0]
Hash1:0x0 Hash2:0x0
Generated:TRUE, need-to-add-in-comp:NO_ACT_NEEDED, redundant:FALSE
Parent:: feature:SECURITY ace-lineno:8 ACL priority:0[G:0,P:0,C:0,ACL:0]
Parent:: feature:TO CP ace-lineno:2 ACL priority:16781313[G:0,P:1,C:16,ACL:1]
Feature:SECURITY Policy:1[1][1] sec-level:0x0 Intratype:SKIP
Feature:TO CP Policy:1[1][1] sec-level:0x0 Intratype:TERMINATE
Intertype:TERMINATE
IP address SRC:0.0.0.0/0.0.0.0 DST:165.183.93.51/255.255.255.255
Ports SRC:RANGE 8 8 DST:RANGE 0 0
Protocol:1
Hit Count:0 Active:TRUE Timerange:0
Priority:487, Lineno:0, ACE-id:61472 Action:PERMIT, Path-id:0x81/0x0/0x0:6/0[6/]
Pmap:0x5, Log:FALSE/FALSE[FALSE][FALSE], Interval:0/0[0][0]
Hash1:0x0 Hash2:0x0
Generated:TRUE, need-to-add-in-comp:NO_ACT_NEEDED, redundant:FALSE
Parent:: feature:SECURITY ace-lineno:8 ACL priority:0[G:0,P:0,C:0,ACL:0]
Parent:: feature:TO CP ace-lineno:2 ACL priority:16783361[G:0,P:1,C:24,ACL:1]
Feature:SECURITY Policy:1[1][1] sec-level:0x0 Intratype:SKIP
Feature:TO CP Policy:1[1][1] sec-level:0x0 Intratype:TERMINATE
Intertype:TERMINATE
IP address SRC:0.0.0.0/0.0.0.0 DST:165.183.93.51/255.255.255.255
Ports SRC:RANGE 8 8 DST:RANGE 0 0
Protocol:1
Hit Count:0 Active:TRUE Timerange:0
Priority:647, Lineno:0, ACE-id:61473 Action:PERMIT, Path-id:0x81/0x0/0x0:6/0[6/]
Pmap:0x5, Log:FALSE/FALSE[FALSE][FALSE], Interval:0/0[0][0]
Hash1:0x0 Hash2:0x0
Generated:TRUE, need-to-add-in-comp:NO_ACT_NEEDED, redundant:FALSE
Parent:: feature:SECURITY ace-lineno:8 ACL priority:0[G:0,P:0,C:0,ACL:0]
Parent:: feature:TO CP ace-lineno:2 ACL priority:16785409[G:0,P:1,C:32,ACL:1]
Feature:SECURITY Policy:1[1][1] sec-level:0x0 Intratype:SKIP
Feature:TO CP Policy:1[1][1] sec-level:0x0 Intratype:TERMINATE
Intertype:TERMINATE
IP address SRC:0.0.0.0/0.0.0.0 DST:165.183.93.61/255.255.255.255
Ports SRC:RANGE 8 8 DST:RANGE 0 0
Protocol:1
Hit Count:0 Active:TRUE Timerange:0

Hi.
We reboot the ACE20, and let one contex in this module.. The services is OK now, but my only doub is why the show tech-support is too large and appear the out of command show acl-merge merged-list vlan 93, with a lot of line..
I try to run command "show tech-support" again and submit.

For those of you with a Windows computer and the iOS device is not syncing or showing up in iTunes. here is a known solution that has been working for tech support!

I know this seems to be an emerging issue ever since the update to iTunes 11.1.4, some iPhones or other iOS devices are not showing up in iTunes or syncing. I'm not sure if Apple really knowns of this issue, but tech support has a (mostly) sure fire way of resolcing this issue. It's only for Windows computers though.
Go to the article http://support.apple.com/kb/ts1538 and follow the Section 5 Verify Apple Mobile Device USB driver is installed. When you clik on that section, go to your version of Windows (it seems to be happening mostly across Windows 8) . And then to the section: If Apple iPod, Aple iPhone, or Apple iPad is listed.
The gist of what you need to do:
Windows 8 (since it seems to be the most affected) move your cursor to the upper ight corner of your screen) and click on the Magnifying glass. Type in devmgmt.msc and this should bring up the Device Manager. Onc eyou are in the device manager, look for the "Portable device" or "Universial Serial bus Controller" list, and you should see the "Apple iPhone/iPad/iPod" listed. Onc eyou see it, right click it, choose "Update software driver." Now, IT WILL SAY THE DRIVER IS UPDATED. I CANNOT STRESS THIS ENOUGH. Select "Browse my computer for driver software." Onc eyou choose that, select "Let me pick from a lsit of drivers on my computer." You should see the option "Have Disk." Choose that. Again, I KNOW you do not have a physical disk, but the file we need is already on your computer. After Hard Disk, choose Browse again. Follow this file path to the file we need: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.. In the Driver's folder, you should see the "usbaaple" or "usbappl64" (if you have the 64 bit for Windows). Double click on that file, and hit OK. The file should install, and once it's finished check your iTunes!!! You may want to unplug your device and plug it back it before doing all of this. I REALLY hope this works for you all as well!

How can I change my file extension from m4p to something else? I have had no success being able to play or burn my purchased music. I keep getting error 2122. If I can change the format I should be able to move it to another player or at least burn it in Nero. Thanks.
Angie

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

My 5th generation iPod touch is not loading music copied from cd's. Restore only temporarily works and backup erased them from the iPod (with tech support watching).

I have had my iPod touch for only 3 weeks and it keeps removing the audio files from cd's that I have ripped to my iTunes library whenever I sync it to my computer. I don't have an issue with purchased material through iTunes just music files from my cd's.
I am frustrated and here is why:
First issue I had was the day it was purchased. That was fixed with help from tech support. I had to restore it to the factory settings and it downloaded all the music just fine. However...
A week later I purchased some songs on iTunes and proceeded to sync my iPod to get the new songs on it. Well, a great purge began of the cd files for the first time. I had to again restore the iPod to factory settings, go through the whole process of setting up again, and it downloaded all my music. Another week goes by.....
I go to listen to my iPod yesterday at the gym and all the cd files are gone again. I haven't synced it in a week and I don't have it set to sync over the WiFi. But, amazingly and miraculously, the 3 songs I purchased appeared on the iPod without syncing at all. Strange, so I go online to chat with support and:
He says to restore the settings. I told him I was going to have to do it for a 3rd time in 3 weeks for the same issue? So we try doing a backup.
The backup didn't work and he got to watch on my screen the audio files listed as being on my iPod (all songs show but only purchase play mind you) go from the total to just the total of the one's purchased. I get an "oh my."
I am then told to uninstall iTunes and all related Apple software and that should fix it. If not I should contact them again.
Well, that didn't work so after work it's again having them attempt to help me "fix" my issue. This has to be a software issue with iTunes.
This is a ridiculous issue and shouldn't be so hard to fix.
Who can tell me how to fix this properly so I don't have to reset my iPod every few days or week if I buy something?

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If still problem try on a another computer to help determine if computer or iPod problem.
The take action accordingly. If iPod then get Apple to exchange it at no cost.

Does Adobe have a tech support contact for Flash on browsers?

I am looking how to escalate to Adobe Tech Support but paying 29 bux an hour for some recruited college Grad that knows to little doesnt suit me.
Bought an HP Quad and it had Win7 home so poorly installed, configured, overloaded with junk, would not backup, when it did backup and create a repair disk they wouldnt restore. HP's preloaded Win7 build both IE8 and Firefox were crashing with both BSOD and Browsers not responding and dying. Firefox never responds to anything, Microsoft indicates is an add on problem but I think it can be a flash issue although it occurs much more on Wiin7 (ANY Version) for 32 or 64 bit. I have been screwing with this for a month screaming at Microsoft and Mozilla but its a waste of time.
Microsoft forums are polluted for Win7 browser BSOD and Browser halting then crashing posts, there answer is disable add-ons. I cant surf the net without add ons so that is a stupid reponse of finger pointing, giving appearance that Msoft, Adobe and Mozilla dont communicate. No company will take ownership and drive the issue to find the root cause and where ever that cause is make them fix it, Msfot, Adobe of Firefox.   so what do ya do?
    The HP PC with horrible preload of win7 finally died and killed the build but Microsoft was equally useless in helping me repair that preloaded junk even though the OS is theres.    I BOUGHT real disks because HP couldnt support the mess - HP couldnt support chewing food let alone the mess they place on PC's with 90% asian parts with old drivers.   Eleven escaltions starting on DAY 1 of ownership of a Pavilion. Hundreds of crash dump error reports sent to Firefox has still gone unresponsed, as they employ the 5th ammendment ,method of silence without support and Msoft remove all add on is laughable but proves HP. Firefox and MicroSoft wont assume responsibilty.
This sucks as all three gloat and boast about a HIGH levels of support and awards won for support but it is all myth, and laughably a lie but I still want it repaired.   28 years in IT - retired I feel qualififed to make the observation.
I never attempted to contact Adobe but I get redirected after seeing the warning about 39 bucks an hour to answer a phone for a freeware add-on.
Does anyone know of have a escalation path to a real person at adobe or department beause tthis site redirects from the ASK Adobe Support link meaning I cant even mail a question to then, Already a BAD sign but the driver is free, but they wrote, and millions are having issue so where is there support - Why bother writing the addon if people cant even ask a question.
So does any know if they support the flash add-on without charging?     a Glitch they might want to know about is flash 10.0.0.1 shows in Win7 Event logs as version 0.0.0.1 and I have logs showing that an addon report from the DEP (Data Execution Service) saw an add-on go to a non executalbe memory region whenthe only add-on I have is flash.
Google for IE8 Browser Crash 566,500, Win7 Browser crash 1,500,000, Firefox crashing 587,000, Firefox flash crash 1,420,000, Adobe flash crash 1,820,000,   are 4,615,500 google posts found for one issue and I know there are more than that failing but Im sick of the whole thing so adobe is my last gasp.   Please respond if you have a fix or path to escalate to adobe.
Thanks.
What a mess that no company so far stands up willing to take ownership of this just to find the root cause.

I don't have a definitive answer, but I would guess you won't find a tech support service dedicated to the Flash Player since it is free software and customers apparently have problems getting tech support for the products they buy. But here are a couple of things worth considering.
Try posting/looking thru the Flash Player forum...
http://forums.adobe.com/community/webplayers/flash_player
Try submitting a bug report...
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Frustrated - Multiple issues with Fios TV/DVR - need advice on dealing with tech support

I have been a Verizon Fios customer since Feb. 20th (all of two and a half weeks). I signed up for my bundle on-line around 11am on the 20th, and had a technician out for install within a few hours on the SAME day. I thought that was impressive - and I was looking forward to having a more reliable and fast internet connection than I had been experiencing with Brighthouse.
The technician who installed was very friendly, and although he had some issues (apparently, there was a Verizon box in this house before us, but someone ripped it off the wall, so they had to run new wire all the way out to the street) the install went pretty quickly and smoothly.
The first few days went along without a problem, and the internet was great. Some of the functionality of the DVR was less than I'd hoped for, but some of the other features were great. I had a glitch trying to set up my online account, but I used the online chat feature to work with tech support and she was able to correct the issue. We noticed a couple times in the evenings that the TV would pixelate - but it only happened a few times and was very brief.
On Sunday the 26th, our real issues started. The live TV started freezing, then having a liquid-like pixelation problem, sometimes no sound. We tried to watch a recorded show from our DVR list and received error messages stating that we didn't have DVR. We called Verizon tech support and a very rude person reset the box several times and apparently even reinitialized the box and the result was that the box wouldn't even turn on anymore. He said that he'd have a new box shipped out to us and that it would arrive by Tuesday or Wednesday. My husband got on the phone at that point and suggested to him that since we were brand new customers (less than a week) and that since we had service installed on the very same day that we ordered it online, that certainly they could have someone bring us a new box on Monday morning. The technician told us that he would transfer us to the billing department because we could probably just cancel the service. We were both dumbfounded. Especially considering that he had been rude from the minute he took our call, and while we were obviously frustrated, we were never rude. We were eventually transferred to someone in billing who said she had never heard of such a thing and that she could not help us unless we wanted to cancel. While this was going on, I had unplugged the box again, let it sit for several minutes, then plugged it back in - and the tv worked. And the DVR worked. We assumed that maybe something the tech support guy did had worked after all. Well, it worked until the next morning. We had error messages saying we had no DVR. A reboot of the box worked again. After work, in the evening, it turned out that scheduled shows didn't record. So, we called tech support again and asked for our new box. We were told we'd have it by Thursday.
New box arrived Thursday and we set it up that evening. Went through trying to get all of our recordings set up again and finally sat down to watch tv. I switched to Showtime (which we are subscribed to in our package) and received an error that the channel was not available, press B to troubleshoot or call tech support with this code. Pressed B, went through the steps and the channel came back. Then, proceeded on to HBO, also part of our subscription - and we received the same error. We pressed B and this time going through the steps did NOT correct - so we called tech support. After working with the girl for over an hour, she finally determined that we needed to be switched to billing to have them remove our HBO package and then put it back on and that should correct the problem. So, while we were waiting for billing to come on the line, we started flipping channels again. Now, channels that had previously worked were now showing the error that the channel was unavailable - even non HD, non premium channels. When the billing girl got on the phone, she said there was really nothing she could do with that being the case and that downgrading our package and re-upgrading it would do nothing - that we needed technical support. She got us on the line with a different tech support person who said that we were obviously having signal related issues and that we needed a tech to come out to look at the wiring. He scheduled an appointment for us for Friday. That call took over 2 hours.
On Friday, the tech came out and spent time checking all of the wires coming in to the house - he said we had multiple splitters on lines that didn't need splitters and that this was likely causing a signal disruption and was probably the cause of the failure on both boxes. He removed some of the splitters and apparently streamlined some of the wiring. We still had the original box and the new box. He hooked up each box and they both worked - all of our premium channels worked, DVR was good, etc. We boxed up the old box to send back, kept the new box and had tv that worked just fine for a few hours... then we started having the channel not available issues again. And, now - we were also getting messages saying that we weren't subscribed to a channel - and this would range from HBO all the way to a non HD standard tv channel. A reboot will work and restore function - for a while. However - scheduled shows aren't recording - or record for 7 seconds and stop. Or record for a while, then have a 20 minute gap in the middle where it's frozen, etc. This has been going on since a few hours after the technician left Friday evening. And, I have to say - when the tech left Friday - everhything seemed fine. He had tested the signal strength - seemed completely thorough and was very nice. I don't think he could have known, at that time, that the problem wasn't fixed.
We have not called back to tech support yet. We're busy with our work and our lives and we're also frustrated. I know it will take another several hours and don't have much faith that there is any resolution. It seems to me that we probably need the whole house completely rewired - brand new - start over. I'm thinking there's a bad wire in there somewhere.
This morning with my coffee before work, I tried to watch a tv show in my DVR list that apparently didn't record properly - no surprise (it froze and skipped over half the show). So, I went to On Demand and found the show. (Without Bay News 9, I'm kind of lost with morning coffee, so I need a show of some kind) It started to play and was going along just fine, till I received a CableCARD (tm) Pairing Information is not available message. I tried the auto fix in the menu, rebooted, etc. It worked for a few minutes, then stopped again. At one point, I got an error saying the set top box lost video due to a network connection failure. Great, does that mean my internet is going bad too?? While looking around in the menu function, I clicked on the self diagnostics feature. It filled in all the information, as I'd seen it do before - except when it got to the package description. This time, instead of Ultimate HD, HBO, VOD, etc., etc (like I'd seen before). it told me that my package is: Arabic, Armenian, ART (Arabic), Extreme HD, HBO, Prime & Ultimate HD, Prime HD, RA, RAI (Italian), etc., etc. Huh??? Really???
So, I'm not sure now what the deal is - would a signal issue cause my subscription package to change? Do I get on the phone with someone at tech support for another few hours? Are they going to send yet another box? Are they going to come re-wire the whole house? Is it worth it? This is really ridiculous. Do I cancel and go back to Brighthouse with my tail between my legs? At least with them, I knew that my internet connection would be wicked slow at certain times of the day, but at least I knew it was coming and could expect it - and I could at least count on my tv and dvr recording my shows.
When I logged into verizon to vent on this forum, my account said that it was unable to access my DVR. When I clicked on manage my DVR, it just says Bad Gateway. Not a great start to our relationship, Verizon.
I really need some advice. Should I stay or should I go? And, if I stay - what is the best way for me to explain this to tech support so they will do the right thing and fix this? And, what is "this" anyway? Bad box, bad wiring?
Any help would be greatly appreciated.

Replied to private message with all information including name, address, phone number and account number. Thank you.

IPAD MINI RETINA SCREEN VERSION IOS 7.1.2 can't success download apps , need to reboot every times only can download apps. Is iOS problem or hardware issue.? Local agent switch sale and tech support can't fix my problem.

I Purchase iPad mini retina screen on July 7 2014 at Malaysia local apple sale agent switch store somehow now my iPad did restore to latest iOS 7.1.2, before that and after also facing 1new issue is my iPad mini cant success download apps and error message show can't download at this time, either retry or click done. My internet is good condition no line down, I reboot my iPad only can download but sometime can't need to reboot twice only can download. Very sad local sale and tech support can't help to solve my problem...

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
No data is lost due to a reset.
If nothing above helped, try here > iOS: Troubleshooting Wi-Fi networks and connections

Is there any tech support for Neo4 products?

One of the reasons I'm watching this forum is to see what kinds of problems I might end up with my Neo4 Platinum since I found out that MSI support of their products kinda sucks (not to say any other any other OEM is any better) This system I just built started out with a MSI X800 Pro PCIe (thought I wouldn't have any compatability problems since both were MSI products) that ended up being sent back because of a bad GPU. It did install ok but had garbage on the boot screen and wouldn't run any 3d programs. I tried to update the Bios on it and liveupdate wouldn't recognize it for bios update or driver updates. When I called tech support on it I was informed that none of the MSI X800 Pro PCIe cards are recognized as MSI products. I also asked why liveupdate does not show any driver updates for the motherboard drivers (I also have a KT6V that shows all the MB driver updates even when they have been updated) and I was informed that none of the new motherboards will show driver updates if they are current on the board. Problem is that my realtek drivers are updated and they still show up on liveupdate.
I also have a hard time buying the statements made on this board that the forums are not part of MSI support. The Forums are not shown as an outside link but are listed under Service for MSI products and if you go to the Sevice page under the discription for the Forums it states that "You can also post a message there to get help." and yes I did read the forum rules where it states that "There is no MSI support to be found here. The moderators are not paid by MSI and do not work for MSI, we are users just like you." If everyone posting on these forums are just users helping each other, then wouldn't it be better just to state that the boards with SB are not compliant with the 24 pin connectors and that you need a PSU that is backward compatible to 20 pin specs?
This "rant" of mine is not meant to be a bashing of MSI products since I haven't found many other OEMs that are any better in their support but is intended to help present and future users of MSI products and since I hope I'm using this forum as is intended by the "rules" can anyone who has a K8N Neo4 Platinum let me know if they are having a problem or know of a problem with the AMD 3500+ (winchester) voltage never reaching 1.4 volts on this mb? If the manuals for the mb and my psu are correct I have a dedicated 12 volt rail for the cpu with 15A. The cpu voltage stays around 1.37 on CoreCenter and 3 other programs that monitor cpu voltage even when running Prime95 with 100% cpu usage.

The default for CPU Voltage is By CPU VID default for Adjust CPU VID is Startup which should be 1.4 volt. Since Cool'n'Quiet requires a driver to run and I also show low CPU VID in cmos it should be 1.4v but I tried with Cool'n'Quiet disabled and also tried setting CPU VID to 1.4 but have never made it to 1.4 I also tried setting it to 1.425 which is the next step and still read under 1.4.

Show Tech-support

Similar Messages

Maybe you are looking for