ShowModalDialog and "Unauthorized Access" for Item Help Tips - APEX 2.2.0

Hi, all,
Well, I have a popup that is displayed using ShowModalDialog, and that popup has help tips for some items. When I view it on my computer, regardless of whether or not I'm logged into APEX or not, and regardless of what authentication scheme I use to log into my application, I can see the help tips.
When another user I have testing tries to view the help tip, she gets "Unauthorized Access." It doesn't matter what she is logged into or how. However, if I send her the link to the page displayed in the ShowModalDialog popup and she opens it in a regular window, she can see the help just fine.
I did see mentions of this elsewhere in the forums. Is this Bug #5469015 : Authentication Fails On Popup Item Help Pages? If so, is there a workaround?
Thanks!
Don

Thanks for all your help Scott
I've added the -PORTAL_SSO- .....
After this I've had a new problem same to this: Re: SSO Authentication Not Working
"get the error below and it then directs me to http://hostx/htmldb/f? and the "p=" is missing"
But after a lot of tests I discovered where was the problem: "The apache configuration for the proxy!!"
This an extract from the installation doc :
SetEnv force-proxy-request-1.0 1
ProxyPass /htmldb http://127.0.0.1:8080/htmldb
ProxyPassReverse /htmldb http://127.0.0.1:8080/htmldb
ProxyPass /i http://127.0.0.1:8080/i
ProxyPassReverse /i http://127.0.0.1:8080/i
ProxyPass /sys http://127.0.0.1:8080/sys
ProxyPassReverse /sys http://127.0.0.1:8080/sys
where you replace 127.0.0.1 with the name OR ip address of your XE installation. 8080 is the default http port of your XE installation. "
Well, I used the IP ADDRESS and in the @regapp > listener_token the NAME!!! (HTML_DB:servername.domain:80)
I changed the IP ADDRESS with the NAME, restarted the httpd service and now all works fine.
Emanuele

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    I am using VoiceOver and would like to use Windows Messenger for Mac but I can't seem to get VoiceOver to read the contact list for messenger when I use the control-option-shift-down arrow to interact with the contents of the window it skips the contants list and goes straight to image behind it.
    Is there a way to have VO read the contacts list in windows messenger or is it just not a compatiable program for VO?

    Here is the wikipedia article on aMSN. The article also includes a link to the aMSN website. It is a multi-platform messenger application that interoperates with Microsoft Messenger.

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