Sim tray won't shut

IPhone 5 sim tray won't shut. Where can I go to fix it?

Hello
I have exactly the same problem. Have you found a solution?

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DNA sim tray won't eject

Just received new DNA (ordered online). First step in guide is to install the SIM card. The tool for opening the tray was included in the box & I had tried & tried to use it but the tray will not eject. Even read online to insert tool & hold latch down. Tried that too to no avail. Please help!

Congrats on the new phone, groovygirl. Select the link and view the instructions. Perhaps they will help a little more...http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=67521 Please keep me posted.
ChaunceyM_VZW
Follow us on twitter @VZWSupport

HT4061 iPhone won't start and I don't have the original sim tray in it all got mixed up

My iPhone suddenly won't charge or now start I sent it to my carrier and they sent it back saying not the right sim tray for that particular phone problem is I have mixed up the sim trays and sold the other phone so no chance of getting it back what can I do ????

My iPhone suddenly won't charge or now start I sent it to my carrier and they sent it back saying not the right sim tray for that particular phone problem is I have mixed up the sim trays and sold the other phone so no chance of getting it back what can I do ????

Can't Open micro SIM tray on iPad 2

I was going to change the micro SIM card from my iPad to my new iPad2. I was able to open the SIM tray on the iPad with no problem, but on the iPad2 the SIM tray tool acts as if it's too big and won't go completely in the hole. I tried one from my iPhone and it's the same thing. Is anyone else having this issue?

Hi Lincurt
The design is slightly different. Put iPad2 face down (use towel or something to protect screen if you don't have a Smart Cover or the like). Don't insert the Sim tool in sideways, but rather at a slight angle to follow the curve of the back.
Hope this helps.
Russ in Sydney

Can I have a replacement for my Nano SIM tray of iPad Mini?

Hello, I just lost my nano sim tray of ipad mini 16GB white at a network carrier store. Does anyone know if I can get a replacement? I purchased the ipad in Singapore but I live in Ho Chi Minh, Vietnam. Do I have to write to Apple in Singapore or US to ask for help? I am willing to pay for the replacement as long as I can get one for my iPad. i am afraid that Apple store in Ho Chi Minh would not help me for this stuff. Thanks much for your advices!

Hello, I just lost my nano sim tray of ipad mini 16GB white at a network carrier store. Does anyone know if I can get a replacement? I purchased the ipad in Singapore but I live in Ho Chi Minh, Vietnam. Do I have to write to Apple in Singapore or US to ask for help? I am willing to pay for the replacement as long as I can get one for my iPad. i am afraid that Apple store in Ho Chi Minh would not help me for this stuff. Thanks much for your advices!

Okay so my i just got my new iphone 4 from sprint and sprint has the sim tray locked theres no hole on the side or anything and i was wondering if i took it to the apple store can i get it unlocked or another iphone with a open and close sim tray

sprint shouldnt have locked the sim tray anyways and i think this is just wrong because i payed for the phone and should be able to do what i want with it. they say you can unlock the sim card or the tray i guess if you in good standings with the company an apperantly im not so i was wondering if somthing can be done about this because i see no hole or anything to even open the tray someone HELP ME ! please and thank you

No. Nothing can be done about this. It was made clear quite some time ago what the situation was going to be.
Now... That said, if you have an iPhone 4S, there is a SIM tray on the right hand side of the phone.
If you have an iPhone 4 as you indicate, THERE IS NO SIM TRAY. The iPhone 4 is NOT a world Phone. You can only use that phone on Sprint or roam to their CDMA partners where present. The phone will not work at all throughout most of the world, including Europe.

My Macbook Pro won't shut down or restart without forcing shut down. Hangs on grey screen. iTunes not recognizing iPod.

HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!

I have this question too.

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I dropped my iPhone 4S in the toilet. Now it won't shut off and the camera light stays on. What should I do?

I dropped my iPhone 4S in the toilet. I dried it and shook out as much water as I could. I removed the SD card and put everything in a bowl of rice. It is still in there and everything appears to be working normally, but it won't shut off and the camera light stays on. I've tried the restart thing where you press and hold the pwr button and the home button. What should I do?

Service and Repair - https://selfsolve.apple.com/ Repair options (require hardware serial number)
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one <-- enter correct country once on page

External hard drive won't shut down after switch from OS10.5 to OS10.4.11

i recently chanded my OS from 10.5 to 10.4.11 (as a programme i want to use is not compatible with leopard), but since i have done this my external hard-drive won't shut down automatically when i shut down my mac. i have to switch it off at the plug instead.
can anyone suggest how i can get it to do this again?
i'm a little concerned that i'm damaging the external drive by turning it off manually all the time..
thanks

Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected]

10.5.8 won't shut down after bad SD disk removal. It stops all applications but won't get past the final shut down screen.

I had a disk error with a SD disk from my camera. Removed the disk from the card reader and got the Disk Removal Error alert. Then the whole thing froze up on me. Noting else would eject, No other apps would shut down and basically nothing worked. I couldn't shut down so I removed the battery. Restarted the computer ok then tried to repair the SD disk in question. No luck on the repair so ejected it again. Then tried to restart OS and it won't shut down again except everything still works but it just won't shut down.

Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected]

Mini Mac won't shut down!

Core Duo won't shut down or log out or re-start but can sleep. Can use terminal to kill processes but it is not an application causing the problem. The output is to a TV via S-Video and am using wireless keyboard via USB.
Appreciate any suggestions.

hello to the mac world
@sunra
same problem here on my mini mac, intel solo core, happens 3 times in one week now.
it seems that my mini ignores shutdown, restart and log out.
when I terminate the task "login window" then he jumps to the login screen, where I can shutdown or change the user.
anyone an idea about this little problem?
okay, it is not a big problem and with this problem I feel already home now...yes, I used windows the last years
greetings
user1010
ps: please excuse my bad english!

Battery gets very hot during use and doesn't last long, fan runs at high speed, computer won't shut down

Macbook Air isn't a year old and I don't leave it plugged in ever. The battery might last 2 hours and gets very hot. In addition the fan runs at a very high speed. The computer won't shut down in a normal way. I have to hold the power button down to shut it off. Can someone suggest something please.
Thanks.

Runaway applications can shorten battery runtime

Where can I purchase a new micro sim tray for my IPhone4

My IPhone went flying off my car and the sim and micro sim tray flew out of the phone. Where am I able to purchase a new Micro Sim tray?

This what you're looking for?
http://www.amazon.com/iPhone-Micro-Holder-Microsim-Adapter/dp/B004Z4UOWG

Windows won't shut down

I got a iPod nano about a month ago, and installed iTunes on my PC. All is well so far... until I try to shut down. The computer restarts instead. After installing and unistalling iTunes from the cd and apple.com nothing changes. I've tried shuting down all iPod and iTunes related processes in the task manager before shutting down, but the result is always the same.
Called Apple help, and they've never heard of this problem.
Can someone help? I like iTunes to much to give up on this one.
Morten G
Trondheim, Norway

What makes you think iTunes is causing this?
Are you getting some kind of error? Have you looked in your application & system event viewer logs?
I mean, if you've shut down iTunes & iPod processes in task manager, and Windows still won't shut down.....why would iTunes be causing this?

Sim tray won't shut

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