Since IOS 7.1 update, I cannot receive texts on my iPhone 5. Am I the only one?
See title
first post ever
http://support.apple.com/kb/ts2755
if the above link doesn't help, then contact your phone carrier as SMS is a carrier feature.
Similar Messages
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I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.
Contact Apple support to deactivate iMessage. https://www.apple.com/support/appleid/contact/
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How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help
http://support.apple.com/kb/ts5185
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I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
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My texts have stoipped getting through to one of my contacts. I can phone him and I can receive his calls and messages. I am the only one of his contacts whose texts are not getting through. We have both restarted our iphones but the problem continues.
Have you talked to your carrier (or your friend to his)? Could be an issue at their end.
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I had an iPhone for 1 week. Switched from an Andriod to Apple for 1 week. Went back to Android. Turned off iMessage, unregistered the device... STILL CANNOT GET TEXTS FROM APPLE USERS! Advice?
ALSO! Had everyone double tap on the message they sent and confirmed that they sent it via SMS.
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I cannot get Ipod to start. The only logo that comes up is the power needed but in spite of connecting the ipod to PC and using two different connection leads the ipod does not respond. I also tried to power it using a i station 7 but no difference. I tried all the usual pressing of both menu and play buttons. Is it fixable?
Thanks for your tip. I tried leaving the ipod in the I -Station 7 overnight and then reconnected it to my PC> It asked if i wanted to reset to factory settings. I did this and then the Apple logo came back on .After that a very sad looking logo of an ipod came on with www.apple.com/support/ipod underneath. I feel that either burial or cremation is my option now for this old ipod.
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HT1414 Since updating to ios7 I cannot receive texts from other iphone users
Help
Really?
iMessage data usage is miniscule over 3G...about 1kb per message, & NO 3G data if connected to WiFi.
Seems to me you're making a mountain out of a mole hill. -
HT201222 Cannot receive texts from non-iPhone users
I have followed every instruction regarding text messages not being received. Non-Apple users texts are not reaching me.
Contact your carrier. SMS/MMS messaging is a carrier feature.
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Cannot receive texts from other iphones
My texts (incoming) go to messages on my imac but not in my iphone?
iMessages, not text messages as in SMS/MMS.
On your iPhone, go to Settings > Messages. Is iMessage turned on?
If so, go to Send & Receive > You can be reached by iMessage At:
If your cell phone number is selected for this with Messages on your Mac, is your cell phone number selected for this with iMessage on your iPhone? The same if you have an email address selected for this with Messages on your Mac. Is the same email address available and selected for this with iMessage on your iPhone? -
Help
Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
1. Turn off iMessages on your mobile device that you are getting rid of.
2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices. -
Did the update for my 4S a while back and now all my videos can't play in my car through the connector?
Anyone else having the same problem or is there a new button to turn this feature on and off?Take your iPod Nano back to the Apple Store. Let them see what you are seeing. Only this time............
Prior to leaving the Apple Store: ***Make sure you have the store staff power the iPod Nano up and demonstrate that it is indeed working properly to your satisfaction.*** -
One person in my contact book cannot receive texts anymore. Suggestions?
Hi,
One person in my contact book (a non-iphone user) cannot receive text messages anymore. Any suggestions? The only thing done different is my nice did try to face-to-face them (by mistake). I delated the call attempt, delated the text history, even delated and re-installed the contact information. HELP!!Hello laurenblairf,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving MMS, follow these steps
Go to Settings and turn airplane mode off.
Go to Settings > Messages and turn MMS Messaging on.
Go to Settings > Cellular and turn Cellular Data on.
Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
Make sure that you have a cellular data connection in the status bar of your iPhone.
Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
Restart your iPhone.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
Remove your SIM card and insert it again.
Have a nice day,
Mario -
LG Revolution not receiving text messages from iphone user
I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.
This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport -
I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?
Check Settings>General>Cellular to be sure you have Cellular Data set to On.
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