Slate 17 all in one doesn't turn on after 3 weeks old

I purchased an HP slate 17 all in one from Amazon 3 weeks ago. I used it a few times, during which it worked perfectly. One time I used it until the battery died. I plugged it in to charge and since it hasn't turned on. I thought that maybe it wouldn't turn on because it was charging so I left it charge a good 12 hours. It still will not turn on. I've called HP support and have been on hold for 2 hours. With twin babies I don't have time to wait for someone to pick up the phone whenever they feel like it. I would like my tablet to work so I can use it. If an HP employee reads this get back to me because I am fed up. It is ridiculous to wait this long to get help for a broken 3 week old product.

It is disturbing - Yes.
However, I have lost count of the number of BIOS or ECC updates I have made with System Update and have never ever had something go wrong. Obviously those that experience a problem are going to look for help and post in forums, it would be interesting to know how many have never had a problem?? They have no reason to post.
You wrote; "bricks their Txx about once a week", how many ThinkPads are sold per week? It is guaranteed to be an absolute nightmare for the owner, quite understandably, but if I was paranoid I wouldn't drive my car to work - I might have an accident.
Andy  ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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