SLow WIFI toshiba satellite C55-a and windows 8

Question

Hi I recently bought a new laptop toshiba satellite C55-A with windows 8 on it. My older laptop runs super fast with my WIFI internet. The new one goes like SLOW like hell. I mean I have 10 MB internet and it goes like 500 K Please I am really tired of looking on Internet to fix a problem of a NEW computer. Plus, once I plug my computer with the Internet wire it RUNS on 10 MB! THANK YOU!

Answer 1

Hello!  I also recently purchased a Toshiba Satellite C55t-A.
We have a desktop computer that is about 3 years old and another laptop that is about 6 years old.  We have an apple Ipad and 2 cell phones with wifi.  All of these devices work with our WIFI from our cable internet at high speeds.
This new computer is so slow using Wifi that it isn't really feasable to use it for surfing the web.
It has ran slow on WIFI straight out of the box...nothing has changed on it.  We perhaps should have returned it, but it was purchased for a specific project we needed it for on a time deadline, so it was too inconvenient to return it.  After using it for the project, it was past the return date.
Anyways, I am hoping this is fixable...we would like to be able to use the laptop for online work.
This problem isn't related to the position in the house (walls or distance) or the integrity/age of the router.  All other devices work at different points throughout our home with the current router.  This is the only computer that will not run at an acceptable WIFI speed.
We also cannot restore the computer (it worked this way out of the box and there are too many files (hours of work) that we can't lose.
Please, I would appreciate if there is any info that could help me.  I suspect some type of driver or software that came installed on the laptop must not be compatible with our router.
Thank you!
Mary