SMTP issue

Hi all,
We had a issue where when we maintain the mail host name we were receiving mails very delayed.Whereas when we place the IP address we receiving on time.Now the question is that does SAP directly connect to mail host server using SMTP plugin or else does it go via the OS.How does the communication happen.Ours is a ECC 6 system.

When we keep the smtp host in scot how does the connection happen. Does SAP directly connect to smtp host or else it goes via OS.
This is very basic... if the mail host is registered on the DNS it will resolve the hostname without having to add an entry in your host file (of the SAP Server) otherwise you'll have to populate one... In anycase if the connection is happening (but with a delay) is most likely not an issue with the IP/Hostname.
Also, handshake happens directly from SAP to the SMTP Server using Relay
Check if theres a time difference between the 2 boxes.
Regards
Juan

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