Software Bug Toolkit problems

I try to find bugs associated with the equipment C6506-E but unfortunately can not find anything related to the tool:
I've been trying to change the number of release according to the picture below (12.2SXJ, 12.2.33-SXJ,
12.2.33-SXJ1 to 12.2.33-SXJ6), but I get no results
This is the image I'm looking for:
ADVANCED IP SERVICES SSH
s72033-advipservicesk9_wan-mz.122-33.SXJ6.bin
I would greatly appreciate your prompt help.
Regards.

Hi
What if you just type in the image name, searching based on release, serial # or anything doesn't work for me either...
Regards.
Wilson B.

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Problem joinning wireless networks (software bug?)

After the last software update (some 15 days ago), provided by Apple via download, my iPhone can not anymore connect to wireless networks. It always displays the message "Unable to join the network "....". I have gone to an Apple store and they reinstalled the basic system software but the problem was not solved. I think it may be a "bug" in this last software updating... How can I proceed?

lccintra wrote:
I've tried all I could, but it isn't working yet... How can we demand Apple some attitude?
Call the Applecare support line in your local area.
Apple will continue ignoring this problem? We can see this bug (?) is affecting maybe some thousands of people...
Unles the thousands of people you can see call Apple, then nothing is likely to happen.
Can we users of this product take some active position to defend our customer rights? Apple will not give us at least some explanation? Apple is acting as it is not their responsibility!!!
Unless you call them, they are not likely to know - they don't read these forums, and millions of users don't have the problems you have.

Prime Infrastructure 2.0 Software IOS deployment problems

When I try to deploy an IOS using the software deployment in Cisco PI 2.0 the jobs always fail. I have tried many different configurations and even switched flash cards but nothing works. The TFTP/SCP jobs always fail. Doing a "show flash:" I can see the image begin to copy, but it suddenly disappears and the job fails.
Any help would be very appreciated, this is very frustrating!!
Here is the failure message:
SWIM1125: Failed to copy the image to Flash due to the reason - copyUnknownFailure :failure unknown. Retry the operation. If the problem persists, check the Bug Toolkit application for any known issues on the running image version.Error loading image to flash.Image Copy Operation Failed
Thanks very much.

I solved my issue by running looking at the debug output on the 2811 router I was pushing the IOS (.bin file) to. I noticed that the TFTP traffic would simply stop without warning and seemingly for no reason. I gave up on the TFTP and had to configure the router for SCP instead (aaa new-model, etc.). The image would successfully copy from the prime server to flash after that.
The failure output from prime was very unhelpful for both tftp and scp failures. It wasn't until I did some SCP configuration reading that I realized I had SCP configured wrong. Still no idea why the TFTP wouldn't work.

CSCsr27209 is not visible to me in the Bug Toolkit

Here's what I recieved when I tried looking up this Bug ID.......
Dear valued Cisco Bug Toolkit customer, the bug ID CSCsr27209 you searched contains proprietary information that cannot be disclosed at this time; therefore, we are unable to display the bug details. Please note it is our policy to make all externally-facing bugs available in Bug Toolkit to best assist our customers. As a result, the system administrators have been automatically alerted to the problem.
While we are working to resolve this issue, we invite you to reach out to the experts on the Bug Toolkit Support Community. You may find answers there to your Bug Toolkit questions, or post your feedback on our forum as well. Thank you.
I'm kind of curious about why this is. But I'm really interested in knowing about this bug because it involves VDSL technology that I'm trying to implement at work and now I may be forced to wait on a resolution.
Thanks to anyone, and everyone, who is interested and willing to assist.

Hi Arun
From what that I understand from the "Cisco 880VA - DATA SHEETS" and from the "Cisco 880VA - Q&A" that found in these links
http://www.cisco.com/en/US/prod/collateral/routers/ps380/data_sheet_c78-613481.html
http://www.cisco.com/en/US/prod/collateral/routers/ps380/qa_c67-612339_ps10536_Products_Q_and_A_Item.html
The Cisco 887V supposed to support ADSL2/ADSL2+ & VDSL2 Automatic.
Also in the "Cisco 860,880 and 890 Configuration Guide", it says that Cisco 887V can be setup to connect to the ADSL via the ATM0 interface. As you can see in the example over here:
http://www.cisco.com/en/US/docs/routers/access/800/860-880-890/software/configuration/guide/routconf.html#wp1168916
But none of that really happened.
It seems that there is a fundamental bug with these devices that make it impossible to connect to the ADSL2 / ADSL2+ via the VDSL2 controller.
Thanks
Nitzan

N97 Bugs ant problems...

Dear forum members...
I have been used N97 RM505 for couple of months.
I bought it brand new with 3 generations old fw.
My problems with the phone started then! Very disappointing and embarrassing for Nokia, to be honest.
Since I consider myself "power user", I have never had smartphone or pocket PC so I could use it as phone or music player. I have always wanted to use phone as mobile computer so I aimed hi-tech products (7-8 years ago) from manufacturers like HTC, HP...half year ago I fell in love with Nokia E71 smartphone, and that was my first Symbian powered gadget. I was very interested in how "symbians" do it. And I was surprised how it worked. But, I wanted more. I gave E71 as present and decided to go for N97, flagship Nokia device.
And then, problems started to show up...
3 FW updates from that moment, and problems I have with this...device..do not disappear!
Same things happen all over again!
I read about particular issues and there are many of them, that's for sure.
My problem is simple: I have all of them!
Main camera works from time to time, after I answer the call I cant unlock the phone, freezes during boot sequence, left side of display in landscape mode dissapears, phone "kind of soft-restarts" every day or two and after that I have to reconfigure my email settings all over again, speed dial and favorite contacts lose pictures, contacts or group assigned ringtones mess up...
Phone has to be rebooted using "battery-pulled-out" method at least 3 times a day!
Tried everything: formatting, reinstalling device's FW, hard-resetting, FW upgrading...
Every time I format memory or hard-reset the phone i hope that will be last time!
But, nothing happens. Phone works well for a couple of hours. Phone call and it gets stuck, and i start all over again...when I come home.
I work as industrial automation software developer and, believe me, i know what "faulty device" means.
I know Nokia's origins, and I know that Finland is cradle of mobile communications, I have visited couple of companies in Finland that produce very reliable digital radio devices and I am familiar how professional they are up there...Every bug I have found in devices produced and developed in Finland was reported and problems were solved in couple of weeks or so! This does not fit in my experience with Nokia. E71 is outstanding device. I am sorry because I switched it for this "flagship phone" or, even worse, "mobile computer".
Bottom line:
Phone is not reliable, especially if you want to use it as multipurpose device!
Calling this device "Nokia flagship phone" is very wrong.
I am gonna wait for couple of weeks for new FW since it is not still available for rm505 officially, and after that I'll do something bad with this phone.
Technical support in my country is more than "unprofessional" and problem solving does not consist of turning off and turning on the phone or continuous reinstalling FW, as they do it.
My Question: Anything similar happened to anybody, and what I should do?
Thanks for advices. Forget technical support or local repair centre.
Cheers!

Yeah...
Thanks for the tips, carman58. I have already managed to try all different combinations and procedures for getting my phone to work including your recommendations.
As I told you before...after formatting E-drive, reinstalling phone software and hard resetting things went pretty well...until something happens. Week or two...day or two of heavy usage and I can't unlock device after phone call...Or main camera fails. Or, sometimes I just can't turn it on. White screen and stuff like that. 3-4 days before I decided to post on this forum I conducted procedure similar to the one recommended by carman58. I tried to conclude "critical amount of free space on C drive" that affects phone's stability. Phone works well (but I want it to work better than that) with 40-50 MB of free space on C drive. Anything below that level does not guarantee your phone will work well. Memory allocation may be the key...Not my job, just trying to conclude something logical.
I am not fan of third party software that watches RAM or CPU usage...Bad experience with Windows mobile devices, but I'll try to see somehow if there's not enough memory when s**t happen.
And, yes...There are some apps that definitely do not free allocated memory after program is closed or even crashed. I am not going to name these apps, just want to know forum members experience with remote desktop management software compatible with N97. Hahaha!...In ths very moment I found out that my phone is not charging although it is connected to the charger! Never mind...Maybe notification does not work.
Is there Nokia's official explanation for problems with N97? They can't deny problems. I mean, if you are not heavy user, or power-user....whatever....maybe you won't have problems we are dealing with?
And then, what's the point of 400MHz cpu clock, and great amount of RAM? It is there so we can watch video clips, take pictures, or surf the web? Yes but not all of that at the same time...
Multitasking is what devices like N97 should eat for lunch, if you know what I mean. Memory management should not be like this...3rd party apps for monitoring and flushing RAM. No way.
I know how hard it is to develop device that has all of these functions N97 has. So many hardware modules in such small housing, powered by such small power source...That's hell of a job!
If it is true, then my device should still have "beta" somewhere around "N97". I am not going to mention how much money N97 costs...
Bugs antS problems...

Ios 6 software bug causes icloud backup to fail

When I try to backup my ipad 2 and iphone 5 either manually or automatically when plugged and connected to wifi it says last back up could not be completed. I know it's a software bug because the icloud backup was working before I updated to ios 6 and now that I've updated to ios 6 it fails to backup on icloud plus I have 15GB icloud storage and it still won't back up. Also it's not a corrupted app because i turned all apps off the backup still doesnt work. Has anyone else experienced this after updating to ios 6.

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

How can iOS5 be a software bug and only effect some iPhones?

How can IOS 5 be a software bug and not effect every device running that firmware? Could it be a hardware issue? Has anyone noticed in Settings>About>Diagnostics there are loads more logs about crashing/low memory/ and many others since IOS5?

It probably has something to do with settings. I haven't had any battery drain issue on my 4S (which started out with settings I restored from a backup of my iPhone 3G), but I had extremely rapid drain on my iPad 1 when I upgraded to iOS 5. I figured out quite quickly that it was the auto time zone support, and turning it off made things basically perfect again. I suspect it might be because I was previously using iOS4 on the iPad, and some setting or something was creating the problem, which was absent on the iPhone.
Of course, that's pure speculation— if Apple has it figured out, they could choose to transparently explain what exactly the bug was (though I suspect we won't get any details like that)

Bug toolkit report - LMS 3.1

Hi
I have problems with Bug toolkit report - bug summary report.
I have empty all columns in this report. No bugs. Despite of having over 500 devices with various IOSes.
Is it depends on CCO account or something else?
Best regards
Marek

The Bug Toolkit report in RME can be problematic when it comes to certain device types. That is why there is now a link to the Cisco.com Bug Toolkit report in the RME report interface. You may have to forgo using the RME report, and use the Cisco.com tool directly to find bugs.

What is the appropriate product name for CSS 11500 on Bug Toolkit

Today I tried to search DDTs of CSS 11500 on Bug Toolkit (http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl), however I can not find out appropriate product name corresponding to CSS 11500.
Before I had searched DDTs of CSS 11500 on Bug Toolkit many times, at that time, if my memory correct..
I selected "Cisco CSS 11500 Series Content Services Switches" in the list of "Search for bugs in other Cisco software and hardware products" on Bug Toolkit.
But I can not find this product name today.
Do you know what product name appropriate for CSS 11500 on Bug Toolkit ?
Your information would be appreciated.
Best regards,

Hi Gilles,
Thank you for your cooperation.
Today, I can find the CSS at "new Bug Toolkit".
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Select Product Category: Application Networking Services
Select Product: Cisco CSS 11000 Series Content Services
So I understand I should go "new Bug Toolkit" instead of old "Bug Toolkit" to
search any DDTs for CSS 11500.
Many thanks.
Best regards,

1.9.5 Software Bugs

1.9.5, build 17.17 was applied to my box this morning. I now have the following software bugs.
Some programs are missing program information such as an episode of Homeland on Showtime 865 9:00pm 12/10. I had previously recorded this episode and remmber seeing episode info.
Earlier today, stoping a DVR recorded show resulted in going to live TV vs. the program menu to resume, play from the start, delete, save. This seems to be working now.
Under manage series recordings, many of my series now show up as manual series vs. having their correct tiltle. The tilte appears if you go to that manual series.
A new feature to undelete shows seems to work and is much appreciated.
Bottom line Verizon, your newest DVR software pales in comparison to my 2001 Sony TiVo. The Tivo is faster, more user firendly, much more reliable and does more and was built in 2001. Yes, a 12 year old machine and it's software is better than your current high end box.
You should fire whoever tests your software. There are no reason to have these kinds of software bugs.

I have a very similar problem with the software upgrade which affects my DVR info. I too have "Manual Series" listed under the "Manage Series Recordings" section of my DVR for about 10 of the tv shows that I have tagged to be recorded weekly. In addition, I have lost the ability to actually manage these series in that I cannot change the priority order of their recording preference.
I've tried twice to report this problem to VERIZON's technical support staff, but met with indifference in the first attempt (a guy recommended that I replace my DVR with a new one - an utterly ridiculous suggestion), and in my second attempt I got a somewhat helpful lady who couldn't correct this glitch and was unaware of others having same problem but promised to send it up the flagpole to higher level tech folks (best action that I realistically could get).
As I told VERIZON's techies, I likely was not the only customer experiencing this same problem - and your posting confirmed my hunch. I agree, VERIZON leaves a lot to be desired in the pre-testing of their software "upgrades".

Nokia 5130 XpressMusic Software Bug

hi guys
i have here a nokia 5130 XpressMusic whos version is V7.91
[updated just few months ago]
i have 2 problems in this phone just similar to my Nokia 5610 XpressMusic
as i thought maybe a software bug.
OK. my 1st problem is
*1. when you go to messaging>create message>message>TOpressing add)>FAVOURITE
when you save the favourite with 2 contacts and when you press options and delete, it's nothing it will just say favourite's deleted BUT when you save 3 or more contacts in favourite and you press options then delete it will cause a WHITE SCREEN and it will restart but the favourite you have save is not yet deleted , so to avoid that you'll need to mark it one by one and delete it one at a time , but the problem is when you'll delet it one by one by pressing options>then view it will HANG!
[which in my 5610 never hang when you want to delete it one by one if it will cause a white screen (for my 5610 black out) in favourites]
MY QUESTION:
ASIDE to my Nokia 5610 and 5130 XpressMusic who had this problem , is there also a phone which is s40 who has this same problem.
cause i\m still confirming on other s40 phones
such as nokia 5310 XM , Nokia X3 slider , Nokia 5300
cause i knew that there will be other Nokia s40 who has this problem.
*2nd Problem
on the nokia 5130 when you record on voice recorder then played it on the gallery
for example you have save 4 voice records then you played one of the four
then the library will update 0 of 1
here the problem starts for about seconds and minutes the update doesn't move it stucks on 0 of 1 (then i think it has the same problem on my 5610 but on my 5610 it will update if you play MUSICS not records in the gallery then it will update) then i played another record then it updates 0 of 2, 0 of 3 , 0 of 4.
then i intend to play musics in the music player to knew if the update will be gone
then what happen is it kept on adding 0 of 5, 0 of 6 to 0 of 50
there it is stuck!! and the update doesn;t remove it kept adding when you played musics both on music player and gallery
to make it remove you have to restart the phone >___<
is there a new update on this phone?
my phone:
Nokia 5130-C2
V7.91
>D-A-N-I-C-O-L-E
XpressMusic User, Iphone and Blackberry Lover
Phones: Nokia 5610 XpressMusic(v10.00), Nokia 5130 XpressMusic(V7.91), Nokia 5800 XpressMusic

can anyone help me here? and why phones such
5610 if you play music by going to gallery
an library update occure
and also for the 5130 when you play your voice records on galery an update will occure?
>D-A-N-I-C-O-L-E
XpressMusic User, Iphone and Blackberry Lover
Phones: Nokia 5610 XpressMusic(v10.00), Nokia 5130 XpressMusic(V7.91), Nokia 5800 XpressMusic

Camera Software Bug on Nokia Lumia 810

In mid-December 2013, following a recent Nokia software update, the camera on my Nokia Lumia 810 now no longer supports the ability to tap the screen in order to take photos or video.
Instead, I am forced to use the physical camera button which tends to cause slight movement of the phone and blurring of pictures, especially since the 810 lacks the anti-shake feature found in more advanced models.
I assume this is a software bug because I have searched for a setting that would allow me to re-enable the tap to take pictures capability and have found nothing of the kind.
Does anyone have a suggestion on how I can fix this? Will Nokia be releasing a software update to address this problem?
Would appreciate a response soon as one of the best things about this phone has been the camera and right now the camera experience is just awful because of this issue. Several photos from Christmas were ruined by it.
Please help.
Eric

Problem solved ... sort of. After a little further investigation, what I haved learned is this:
(1) When first opening the camera mode on a Nokia Lumia 810 (running GDR2+Amber), the functionality for immediately taking a picture can only be accomplished by pressing the physical button on the handset. The ability to simply touch the screen (anywhere or even on an icon) to initiate a snapshot is no longer operational.
(2) Added now appears to be the option to select a lenses, any one of several installed camera capable apps on my phone. Once an app is selected, it is then possible to touch the screen to snap a shot from within these apps.
So in summary, what was once a two step process to take a picture (i.e., 1. enter camera mode, 2. tap screen to take photo) is now a three step process involving an extra step in the middle to select a lense before tapping the screen and taking the picture.
I would prefer that the camera would continue to support the previous two step picture taking process, but at least now there does appear to be a way to take photos by tapping the screen in specifc apps, such as Smart Camera, which is important in order to avoid shaking the camera (which can happen when using the physical button).

IOS4 software bug #2 - Joining WIFI networks disables 3G

I would best explain this software bug as the iPad Wifi issue in reverse! The iPhone 3GS forgets how to reconnect to the 3G network after joining Wi-Fi.
In my case the 3G issues occur when wifi networks are in range and Ask to Join Networks is set to ON.
This procedure seems to help me have a fairly reliable 3G reception:
1) Keep Settings/Wi-Fi/Ask to Join Networks/OFF.
2) I also found that turning Wi-Fi OFF when leaving my house, seems to reduce 3G issues on the road.
3) If a 3G issue occurs anyways with the above settings, turning off the phone for a minute will resolve the issue again. Sometimes it may still be necessary to Reset Network Settings
Regards

i am having similar probs....
I am hoping someone here can help me. I'm not a wiz with technology but here goes. I bought my iphone3g a month ago. It never seemed to connect to the wifi i searched on here and someone posted a message about putting a number thread on the dns bit of wi fi details it was fantastic worked great I was very happy. The problem has evolved after 2.0.2 update. Or at least I think that is why it's happened. Now my phone will not connect to my wi fi at home (it's a bt voyager 2500v-3b model). under wi fi settings the voyager is there with a tick next to it.Wi fi is on. In settings-general-network it is there. But my wifi will not work. the signal for it does not show up on my phone. The wifi is working because I'm using right now on my laptop) I've tried turning airplane mode on and off...turning phone on and off...iphone restore...i've tried 'forget this network' and starting again but nothing!! When i use safari it seems to be really slow but thats because the phone is using the (not edge/3g..the other one sorry cant remember its name) network. Is this a 2.0.2 issue? it worked brilliantly before i wish i had never updated new version. PLease if anyone could help me. I loved my i phone before its capabilities were great.. but now it doesn't do what i loved about it.
Any help would be much appreciated.
Many thanks from a disheartened iphone lover

Software bug in OneDrive for Business 1.2.2 (IOS)

I found a software bug in OneDrive for Business 1.2.2 (iOS) and is related to the space characters inside the logon name. I am using SharePoint 2013 (15.0.4617.1000 June 2014 CU) and my setup
corresponds with the OneDrive for Business App requirements.
I am not able to connect using OneDrive for Business 1.2.2 (iOS) to the SharePoint 2013 OneDrive personal site if the logon name has space characters in it. With the same user account, but this time with the logon name changed (removed all
the space characters) the authentication works and I am able to configure the app (OneDrive for Business 1.2.2 - iOS).
I wrote more details here
http://www.vioreliftode.com/index.php/software-bug-in-onedrive-for-business-1-2-2-ios/.
Any other of you in the same situation?

Hi,
I understand that the issue occurred in OneDrive for Business 1.2.2 (iOS).
If this is a suspicious bug, I recommend you to open a ticket with Microsoft.
In the meanwhile, you can post the thread at the OneDrive support forum:
http://answers.microsoft.com/en-us/onedrive/forum/ .
More experts will assist you, then you will get more information relation to OneDrive for Business.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

I may have found a software bug. Ver 12.0.1.26 Was playing in non shuffle mode. Turned shuffle back on but it is not doing it. Any guesses?

I may have found a software bug. Ver 12.0.1.26 Was playing in non shuffle mode. Turned shuffle back on but it is not doing it. Any guesses?

SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here.

Software Bug Toolkit problems

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