Software Installs/Updates Being Cancelled Automatically (??!!)

I've had an error that has just started occurring - whenever I go to do any sort of software update, automatic or otherwise and I click on install OS X will not let me install any of the downloads.
The AUTHENTICATE screen will pop up for a brief second saying "Software Update requires you to type your password to continue" then it quickly vanishes - leaving me looking at my Software Update screen again, unable to install anything.
This has now progressed to updates to other software as well - not just OS X and is becoming annoying since I can't figure out what is the source of the bug.
I do not have a password set - (I went as far as to try and set one to see what would happen) - I have tried hitting 'OK' in the Authenticate window before it disappeared and it doesn't seem to matter.
Anyone ever have this happen before or have any idea what might be causing this?
Brad

Hi Brad, and Welcome to the Discussions!
First thing to do is launch Disk Utility, Verify the HD, (if there are problems you'll need to boot from your install CD/DVD to repair them), once OK, Repair Permissions.
If that doesn't cure the problem, try making a New Admin User in the Accounts Pref Pane, log into that account and report back on results.

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Software installer update caused macbook pro/snow leopard to not start

I ran the recent software installer update; since then my macbook pro--running 10.6.8--won't get past the blue screen. i tried verifying/repairing permissions and even reinstalling from the disk but it tells me simply that reinstalling from the disk cannot be done.
The only other relevant information I can think to share is the fact that my harddrive is partitioned with bootcamp, running Win7 64-bit.
Thanks in advance for any and all assistance.

Had the same problem with my Early 2006 Core Duo iMac and Starting up in Safe Mode ended up being the fix.
see > Mac OS X: Starting up in Safe Mode
1. Be sure your Mac is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
In this case starting up into Safe Mode will take a lot longer than normal, so be patient and let it finish uninterrupted.
Likewise after Safe Mode, starting up into normal mode is also going to take a lot longer than normal, so once again be patient and let it finish uninterrupted.

Why does my mid 2012 MacBook Pro Retina latptop shut down during software installation/updates?

Whenever I attempt to update preexisting software apps or install new ones, my mid 2012 MacBook Pro w/ Retina display will shut down and reboot itself. Obviously this has gotten frustrating as several of my existing apps are woefully out of date.
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Thanks for the assistance and sorry for the late reply, I'm overseas doing HA work and don't always have internet access.
I tried utilizing the methods you mentioned and upon doing so I received the following message:
So I followed this set of instructions and when verifying and repairing disk permissions the window stated that the partition was okay.
After logging back in, I attempted to download a software update, sadly the system shut itself down and rebooted and I am still unable to install any updates for my out of date apps. I won't return to the States until June, I may have to wait until then to resolve this issue.
Thank you again for your assistance.
Pat

I Installed the Apple Software Installer 1.0 Update Tonight

Hello-
I am not sure if this latest Software Update messed things up, but there are a lot of problems with my MBP now that I just noticed tonight after I installed this Apple Software Installer Update 1.0.
First off I am unable to watch any of the online videos like CBS nightly News, some of the BBC News Videos, as far as I can tell anything that shows its content on a video screen from the companies website. I updated Flash Player about 2 weeks ago to the current version because I started keepng Flash updated to the current version, someting I wish I would have never started. when I went to CBSnews.com, clicked on CBS Evening News, nothing (not even a video screen) shoes up but in small letters it says Please Upgrade Your Adobe Flash Player. According to adobe Flash (current versions for MacOS-Safari) I have the correct Flash version and I have watched these news broadcasts seveeral nights on ABC, CBS, and many other videos on mostly news websites. On ABC I noticed it tonight since I installed this Apple Software Installer 1.0 Update, it shows a blank video screen but in the middle it says, "This content requires Adobe Flash Player - Ver 10.1. (on top) and on the bottom is a link that says " Click here to get the latest version of Flash."
The latest version of Flash for a Mac using Safari is what I installed about 2 weeks ago and is 11.1.102.64. I am not sure what ABC means by 10.1. The versions confuse me, especially if I look in Safari under "Help"--> "Installed Plug-Ins", it usually just gives the first couple of numbers, but now I cannot even bring up "Installed Plug Ins" under Safari---Help---Installed Plug-Ins. it just gives me a blank screen.
Is it possible to uninstall an installed update? it is a major deal. any suggestions on what I should try? I know people who hate Adobe Flash (seems like there are a lot) will say get rid of Adone Flash. But whay would it stop showing me what is on the Installed Plug-Ins Page? Before, I just did this the other night, I open a new tab, go to Help on Safari's Menu bar to Help, then Installed Plug-Ins and it usually fills up the blank New Tab page with all the Installed Plug-ins. Down toward the end it will show me that Shockwave Player, I think Mac calls it is installed, and it just gives the first few numbers of the current version that is installed. Now I get no Installed Plug-Ins.
thanks for any assistance. I looked up in the suppot articles how to uninstall an installed Update. I was going to repair permissions, but I have only ever done that using the Operating Disk. that is how I was taught by a genius bar person several years ago, and I just kept up with it. when I repair permissions using Disk Utility from the dock, let's say I do a test run and 20 permissions come up, I repair them and nothing changes, but if I use the OS disk and repair the permissions, if there are a lot it will get rid of them all but it usually takes 2 runs at it. I know this is different from what most others say,

I use Firefox 95% of the time, and there's no problem with flash content (and I'm still at .55 - downloaded .64 last week but I haven't got round to making the change yet). At the rate they've been changing it recently it may well be out of date already .
I've been trying it in Safari, too with no problems apart from You Tube, but that's because I'm blocking Google cookies.
One thought does occur - if your Flash preferences are set to block all Local Storage, it may be that the problem site is trying to use Flash cookies (LSOs). I had this problem recently with the BBC iPlayer streaming content. Little Snitch notified an attempt to connect to a new URL - emp.bbci.co.uk.
If I disallowed it, no streaming; when I allowed the connection, it still wouldn't stream, so I did a bit of digging and came to the conclusion that it was trying to set a Flash cookie. When I unblocked, lo and behold - streaming resumed as normal.
I now have LSOs blocked in a more subtle way that lets the site think it's being set (but it ain't) and the streaming still works.
As for permissions repair - always repair from local; the permissions on the original disc will have been superceded by updates and new installations of Apple software.
DU needs to be reading the packages on the HD, not the (now out of date) install disc.
The recurring repair messages are normal and don't mean anything's wrong. As long as the final message is 'repair complete' there's no need to dwell on it.
http://support.apple.com/kb/TS1448 (for Leopard and Snow Leopard - Lion no doubt has it's own set).

OM: Sales order lines are cancelled automatically without backordering.

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HI,
You can cross check by running the AUDIT HISTORY REPORT in Order Management, which gives the in depth details of the sales order amendments.
Thanks,
Raghav

My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen

My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen. It says searching for updates and I can't cancel or do anything. Any help is greatly appreciated.

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

There should be a new System Update like good old Software Installer

I believe that there was once a program called Software Installer that was replaced by System Update. I liked the old one because of its clear layout and information: There was a column with software installed, column with current version and column with most up-to-date version of the software.Then you had checkboxes to indicate which programs you want to be updated, check them and start the update and it worked fine. In fact Productivity center still uses similar dialog for installation
What I don't like about System update:
1. Half of the time the Package server is unavailable. Everybody who ever used System Update knows that.
1a. While the package server is unavailable the packages (I mean software install files) are available through tthe software.
2. Dowloading 400kb of update list (or whatever) takes forever. At least its the longest 400 kb I've seen on my internet connection. This is especially ridiculous when you can just go to support website and check the updates yourself in seconds. Why can't System Update just comunicate with the website. It serves the same purpose and?
3. you can't use any of the information from the previous session: I have downloaded graphics driver and it is on the hardrive but it will install only after System update connects to database. I can install it manually but couldn't system update display it as some sort of avaible file?
4. There are four tabs to display my 3 updates, couldn't it all fit in one window? Also I have to expand the view to see my current and up-to-date version of software. I just click to install and I never notice which version was installed actually. Later when having problems I can't tell which version of software I'm having problems with.
5. Sometimes updates just dissapear. I once uninstalled Access Connections and since then System Update never showed it as an available update.
The way I see it the System Update software should rewritten almost fully. There is no way that the software that is suppose to help you update the system is slower and less reliable than a user writing down the updates, downloading and installing them through the website.
Having that said I'm not totally negative, for example it is a great feature is that an update is unatended for a group of updates. Yet it seems that System Update is somehow on the worng track.
T540 i7 4700MQ, GT 730M, 8GB RAM, Win7

I believe that there was once a program called Software Installer that was replaced by System Update. I liked the old one because of its clear layout and information: There was a column with software installed, column with current version and column with most up-to-date version of the software.Then you had checkboxes to indicate which programs you want to be updated, check them and start the update and it worked fine. In fact Productivity center still uses similar dialog for installation
What I don't like about System update:
1. Half of the time the Package server is unavailable. Everybody who ever used System Update knows that.
1a. While the package server is unavailable the packages (I mean software install files) are available through tthe software.
2. Dowloading 400kb of update list (or whatever) takes forever. At least its the longest 400 kb I've seen on my internet connection. This is especially ridiculous when you can just go to support website and check the updates yourself in seconds. Why can't System Update just comunicate with the website. It serves the same purpose and?
3. you can't use any of the information from the previous session: I have downloaded graphics driver and it is on the hardrive but it will install only after System update connects to database. I can install it manually but couldn't system update display it as some sort of avaible file?
4. There are four tabs to display my 3 updates, couldn't it all fit in one window? Also I have to expand the view to see my current and up-to-date version of software. I just click to install and I never notice which version was installed actually. Later when having problems I can't tell which version of software I'm having problems with.
5. Sometimes updates just dissapear. I once uninstalled Access Connections and since then System Update never showed it as an available update.
The way I see it the System Update software should rewritten almost fully. There is no way that the software that is suppose to help you update the system is slower and less reliable than a user writing down the updates, downloading and installing them through the website.
Having that said I'm not totally negative, for example it is a great feature is that an update is unatended for a group of updates. Yet it seems that System Update is somehow on the worng track.
T540 i7 4700MQ, GT 730M, 8GB RAM, Win7

HT1338 When trying to update my software, I get "an error occurred" message, and the update gets cancelled. How do I fix it?

When trying to update my software, I get "an error occurred" message, and the update gets cancelled. How can I fix this?

I have found other threads with this problem. The problem is that you are using your iTunes account on another user at the same time you want to update software. Just close iTunes from that user. See > https://discussions.apple.com/thread/4577180?start=0&tstart=0

My Mac 10.7.5 won't shut down after new software (security update 2013-003) installation-- hangs at grey screen with "software update" at top. It also intermittently goes to sleep without my asking. What to do?

My Mac 10.7.5 won't shut down after a new software installation (Security Update 2013-003). It just hangs at a grey screen with "Software Update" at the top. I have to force quit, then restart-- but the new software hasn't installed.
My Mac also intermittently goes into Sleep mode, repeatedly, unprompted by me. I suspect a connection between these two problems.
I have tried deleting the /Library/Updates folder. It hasn't helped. The update still won't install, and my Mac won't shut down without my forcing the quit.
Help please!

Hi, I've just come accross the same problem... did you manage to get a resolution??
Cheers, Chris.

Keep getting ".kext" errors during software installation or updates

This has been going on for a while now, though presently I am finally getting a pattern in terms of incedent times. Previosly, I was getting ".kext" error messages all the time. Then I tried re-installing Snow Leopard and that redueced the number of incedents. Now with Lion, they only happen with Software installation or updates. The messages usually start appearing when the instalation process gets to "moving components into place" or something like that. So, that leads me to think they are related to some some components. Usually the message reads something like "
/System/Library/Extensions/LogitechQuickCam.kext" has not been installed properly. Please reinstall it or contact the vendor for assisstance." That is usually the first alert to appear and when I click Okay, another appears in its place but with a different .kext file named. Here are the .kext files named listed in usual order of appearence:
/System/Library/Extensions/LogitechQuickCam.kext
/System/Library/Extensions/NovatelWireless3G.kext
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins/NovatelWirele ss3GData.kext
/System/Library/Extensions/NovatelWirelessFilter.kext
/System/Library/Extensions/PTUMWDrv.kext
/System/Library/Extensions/PTUMWDrv.kext/Contents/Plugins/PTUMWCDFree.kext
/System/Library/Extensions/PTUMWDrv.kext/Contents/Plugins/PTUMWCSP.kext
/System/Library/Extensions/PTUMWDrv.kext/Contents/Plugins/PTUMWDIAG.kext
/System/Library/Extensions/PTUMWDrv.kext/Contents/Plugins/PTUMWMdmControl.kext
/System/Library/Extensions/PTUMWDrv.kext/Contents/Plugins/PTUMWMdmData.kext
/System/Library/Extensions/PTUMWDrv.kext/Contents/Plugins/PTUMWNEA.kext
/System/Library/Extensions/RIMBBUSB.kext
/System/Library/Extensions/RIMBBVSP.kext
/System/Library/Extensions/SierraSupport.kext
/System/Library/Extensions/SierraSwitch.kext
/System/Library/Extensions/SierraSwitchKicker.kext
/System/Library/Extensions/SMSIWirelessModem.kext
/System/Library/Extensions/SMSIWirelessModem.kextt/Contents/Plugins/SMSIWireless CDC.kext
/System/Library/Extensions/SMSIWirelessModem.kextt/Contents/Plugins/SMSIWireless Serial.kext
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Is there anything I can do to stop getting these alert messages? Any ideas? Thank you!

A kext is a kernel extension (usually drivers) that affects the OS kernel at the lowest possible level. This is one of the things Apple wanted to limit as much as possible with the new MacOS architecture since extensions were one of the sources of fragility in OS 9 and lower. It may be as simple as finding the programs that installed these files and using the uninstaller that should exist. (Or not) You might try drilling down into the Extensions folder and removing those files by hand but the problem is there might be other things that were installed when these files were which will continue to cause trouble.

Unable to automatically install Flash 12 over Flash 11 via GPO Software Installation

We have a GPO software installation to install Flash 12 to a group of Windows 7 64-bit workstations. It works fine on a system that has no previous version of Flash already installed, but when the workstation has Flash 11 installed, the installation fails with an error in the Windows application event viewer saying something referring to installation failed because the previous version of Flash could not be removed.
If we log into the computer and manually uninstall Flash, then the Flash 12 GPO assigned to the computers works at the next reboot. If we manually install Flash 12, by running the Flash installation file as the user, then 12 installs over 11.
I have seen this kind of issue when someone tries to install and older version of flash over a newer version, but I don't think we should be having these problems installing the latest version of Flash.
We have to go to each PC and manually remove Flash 11 before we can install Flash 12 and it is too much time and labor to keep doing this.
What can be done to fix this so that a GPO software installation of the Flash 12 MSI will forcefully replace older versions of Flash without being stopped by this error?

Hi lord_knikon,
I understand your frustration. We've had several users report this, however, we've not been able to reproduce. This happens with the online installer downloaded from get.adobe.com/flashplayer. We've not seen this with the offline installers, posted at the bottom of this help page, http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html. Please try using the offline installer and you should be able to get Flash Player installed on your system.
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Software Update Not Working Automatically

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Does anyone know how to fix this problem?

Thank you for your response, Ahsan.
But, Software Update should run automatically according to your setting, whether or not any updates are available. If nothing is available, Software Update displays a "Last check" date and time, and says, "No updates are available" or something like that. In fact, when I just manually hit "Check Now" button, Software Update did find "Time Machine and AirPort Updates v1.0" published on 3/19/08 while I had set it in the preference "weekly" almost two weeks before.
Strange, isn't it?

Do firmware updates come with Software Update and installed automatically?

Do firmware updates come with Software Update and installed automatically?

Do firmware updates come with Software Update
Yes.
and installed automatically?
No (at least, I can't think of one that has automatically run). Usually Software Update will download an updater that you then need to run separately. Usually the updaters will be installed to the Utilities folder ready for you to use.

HP Printer Software Installation will not complete

I have an HP Officejet 8500 wireless bought in late 2011. Never an issue until a recent new printer added to the computer seems to have changed an unknown setting and now printer or computer will not recognize or initiate a wireless print request. Have tried all firmware updates, software updates, etc. Printer is perfectly connected to wireless network established by router. Any wireless print request from my MacBook is met with a "printer offline" description and sits in printer que. Printer works(ed) fine when connected via USB to MacBook.
Thought to uninstall/reinstall printer software hoping to reachieve initial set up defaults which have been working well prior to addition of new printer to computer.
Uninstalled HP software; result was normal. Inserted original software CD and tried to re-install software; result was as expected until step 5. Comments now read Installing HP Scan, Install was successful. Software has stalled on "5 items remaining" and will not move on to "4 items remaining" as next step.
HP Uninstaller is not yet in HP application file, Attempting to "quit" HP Installer generates a warning window indicating "files could be damaged" which is same window generated when trying to shut down computer using Apple shutdown command. Shutdown ends up being cancelled by HP Installer.
Computer is stuck and I'm stuck and I still don't know if reinstall would have solved original problem. Hours into troubleshooting... any help available would be appreciated. MacBook running OS X 10.6.8 all updates complete. Thanks

Thanks Bob - yes - setup from printer display to wireless network was done originally when printer was new and again today in attempt to reestablish whatever setting might have been accidentally changed. Printer is "perfectly" connected to wireless network with Excellent signal quality, etc... As is Macbook perfectly connected to wireless network.
Problem now is that when trying to reinstall original HP printer software to computer the installation process has frozen. I now cannot end the installation process or shut down the computer without potential fear of "damaging files". I also am concerned that if I power off manually (hard shutdown) that I will not be able to uninstall those HP files that have been installed thus far before the process stalled.

LaserJet Pro MFP M276nw software installer not detecting printer via USB or wi-fi - Windows 7

I am trying to install a LaserJet Pro MFP M276nw on Windows 7 Home Premium x64, and I know the printer functions fine, as I have installed it on both Windows Vista Basic x32 and Windows 7 Professional x64 all on the same desktop. The operating system has been changed a couple of times, hence the multiple installs.
I downloaded the full featured software from HP.com and went through the routine of installation as per usual, except that now the software doesn't detect the printer when it requests that I connect it via USB. Trying to install via wi-fi doesn't work because the printer still needs to be attached via USB in order to create the proper wireless handshake. Windows 7 detects the printer, and in-fact installed the drivers for it automatically. However, the printer installation software suite does not respond to the printer being connected, and just hangs there, waiting for it to appear.
I have tried multiple USB ports and it's the same issue. I've installed the basic driver also available for download on HP.com, but that software does not appear to include an option for scanning files to the computer. The printer itself will scan to email or to to a USB thumb drive, and even to a network folder, but not directly onto the computer. If it wasn't a necessary function of an all-in-one printer, I wouldn't bother with the scanning feature and simply make do with the basic printer driver.
Anyone have some sort of idea regarding this issue?

Hi @KP_ ,
I see that you are having issues with setting up the printer on the one computer. I would like to help you out today.
I would uninstall the software, turn off the Startup programs, Antivirus software and update the driver during the install by the post I have provided.
Disconnect the USB cable.
Uninstall the software.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Download, save and then run the latest drivers. Don't Connect the USB cable until prompted during the install.
HP LaserJet Full Feature Software and Driver.
Right after connecting the USB cable, follow this document immediately. A Fatal Error Displays During Software Installation. Disregard the title. If the printer stays listed properly, don't worry about updating the driver.
Test the printer.
Then you will have to go back and enable the Startup programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Software Installs/Updates Being Cancelled Automatically (??!!)

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