SOLAR01 Messages Tab

Question

Hello,
I am trying to create a message from the SOLAR01 t-code. System creates the message and displays the following:
Green Tick mark- Message <nn> created successfully in the system <SID>. Basis message not created.
It does not give any error here.
1. However, I cannot see the message under the Messages tab and also when I add it, the system tells me "Message <nn> does not exist".
The message exists when viewed using the transaction monitor.
The system is on EPH1 and using YLFN for the service desk message.
2. Should I define a new entry for YLFN in the basis message settings or use SLF1 only?
Please help.
Thanks,
Rinkal

Answer 1

Hi,
The number ranges are as follows;
Object CRM_SERVICE:
ID        From                    to                              Current           
01    0000000001       0000010000                     0
02    0000010001       0000020000                                          External
Object: DNO_NOTIF:
         000000010001 to 0000020000                  0
Also, there is no value in the document flow. As I said, the document flow button is disabled.
Now, when I create a message from Help- Create Support message, the message gets created successfully as seen in the transaction monitor, but still gives the error 513. I have checked notes 824640 & 864195. Unable to see where now the issue is.
Please help.
Thanks,
Rinkal
Edited by: Rinkal Salia on Apr 28, 2010 3:50 PM