Solman documentation is empty

Hi everyone.
I have problems with the SAP Solman 7.0 documentation.
Im trying to run initial configuration wizards and see empty windows.
Here are some links on my Solman screens:
http://picasaweb.google.ru/rkislitsin/SAPSolman/photo#5229077734359932130
http://picasaweb.google.ru/rkislitsin/SAPSolman/photo#5229077737377018018
http://picasaweb.google.ru/rkislitsin/SAPSolman/photo#5229077739879675810
http://picasaweb.google.ru/rkislitsin/SAPSolman/photo#5229077743600984930
The Img documents are all empty, wizards are empty too.
Can anyone advice what to do in this situation?

Hi,
You must be using IE 7.0
This note will solve your problem
Note 950975 - SAP GUI for Windows: Support for IE7 (Internet Explorer 7)
Feel free to revert back.
--Ragu

Similar Messages

RBE/RBPD/SolMan Documentation

Hi,
Inquisitive about RBE, I happened to check threads to understand RBE and eventually ended with RBPD and SolMan Documentation.
RBE now known as RBPD/SolMan Documentation etc...So a bit confused.
I wish to know why RBE is used, when it is used, would appreciate if I get few examples to understand better.
Cheers,
Aditya V

Dear Aditya V The official successor of SAP RBE or RBE+ from IBIS is Reverse Business Process Documentation short RBPD as part of SAP Solution Manager "Solution Documentation Assistant" short SDA. It will help to create an automated solution documentation and usage analysis of any SAP product. Details can be found under http://service.sap.com/RBPD Kind regards, Barbara

Solman Documentation Network

Hi All,
I want to know if there is any Forum or Network of people who are using Solman for IT Documentation purpose or for TEST Management in their organisation. Or if there are any seminars/webinars related to it.
Any help would be really appreciated.
Regards
Rajat

Hi Rajat,
Setting up in structure in Solar01 can be easily done via RBPD which is the reverse business proces documentation
check it here
RBPD and continuous verification of Solution Documentation
https://websmp102.sap-ag.de/~sapdownload/011000358700001233122011E/
https://websmp102.sap-ag.de/~sapdownload/011000358700000907572011D.exe
rest for test management
https://websmp102.sap-ag.de/~sapidb/011000358700000043212014E.PDF
https://websmp102.sap-ag.de/~sapidb/011000358700000069222014E.PDF
manual testing using solman
https://websmp102.sap-ag.de/~sapidb/011000358700000043362014E.PDF
this should resolve
Regards
Prakhar

Re: How do I file a complaint to Best Buy?

I need help!!!!!!!!!!!!!!!!!!!!!1
How do I start?? Simple is best!
#geedsquad #bestbuy
Geeksquad Service Protection Plan #{removed per forum guidelines}
10/23/14 - Started process for broken device at the Best Buy in Garner, NC - After NOT RECEIVING the shipping box from #ups, another trip to Best Buy in Garner, NC.
11/5/14 - Shipped broken device as PER INSTRUCTIONS
From 11/9 to 11/15 my son called several time with NO RESOLTION. He actually needs his phone FOR WORK!!
11/16/14 Theresa {removed per forum guidelines} - customer service rep - nice lady, spent a lot of time trying to get me answers. I felt she really wanted to help.
After over 1.5 hours on the phone NO RESOLUTION! A promise to call back - NO CALL BACK!!!!!!! NO RESULOTION!!! EMPTY PROMISES AGAIN
11/19/14 3:15 PM - Leon - customer service rep - HORRIBLE CUSTOMER SERVICE!
I ask Leon to get his manager on the phone (he said his name was Malcom). He would not get his manager to the phone and was a shining example of HORRIBLE CUSTOMER SERVICE!
11/19/14 3:36 PM - Cassandra - customer service rep - nice lady who quickly recognized she could not help and "bumped" me to another rep.
1/19/14 3:40 PM - Mira - HORRIBLE CUSTOMER SERVICE! Repeated every word I said trying to understand ENGLISH! I asked to be "bumped" up several times....finally she did.
11/19/14 3:45 PM - Ernie - Mira's so called manager (at least he understood ENGLISH). After 10 minutes of telling me I had the wrong information, Ernie informed that he couldn't help me and bumped me up.
11/19/14 3:59 PM - Bob - nice guy who took the time to read through the file, THEN informed me that there was no "active service" for this account. Bob then put me on hold and called Best Buy in Garner, NC. After talking to Best Buy in Garner, NC, Bob tells me that I will get a call back in 24 to 48 hours.
NO CALL BACK!!!!!!!!!! CALLED ENDED AT 4:51 PM ONE HOUR AND 45 MINUTES - NO RESULOTION!!! EMPTY PROMISES AGAIN
11/21/14 5:24 PM - Marchele - customer service rep. Marchele tells me that this is the responsibility of both #geeksquad and #bestbuy and then supposedly is going to transfer me to "someone higher", after waiting 10 minutes or so ....I was promptly hung up on!
11/21/14 5:46 PM Beverly - customer service rep. Beverly also is going to transfer me to "someone higher", after waiting several minutes ....I was promptly hung up on AGAIN!
11/21/14 6:08 PM Khonisa - customer service rep - This lady really put forth effort. She gave me a Case ID 148203353 and also got a supervisor on the phone (Mary). Mary (not knowing I was on the line) asked Khonisa why she had called her and who told her to call ext 200? Khonisa then, trying to help me, explained the issue to Mary........So I was eventually told by Mary that I need to direct this back to the Best Buy store in Garner, NC. Mary told me that "Sara" at Geeksquad Mobile was aware of all these problems.
11/21/14 7:00 PM (I think) Called Best Buy in Garner. Eddie answered and said that there was NO Sara. I explained my latest conversation with Mary. Eddie told me that Nichole (his manager) knows about this and she'll be in tomorrow at 11:00. Not believing anything at this point, I asked if I could talk to someone in "Mobile". Alex, Mobile Manager, got on the phone. Alex informed me that he DOES have a Sara, but she has NOTHING to do with this and tells me to call back tomorrow.
11/22/14 11:19 AM - Nichole, Geeksquad manager at Best Buy in Garner, NC
Nichole said she was aware of this situation and ask if she could return my call.
11/22/14 11:40 AM - Nichole, Geeksquad manager at Best Buy in Garner, NC
Nichole tells me that I need to call 866-205-4388 and that if I didn't get a resolution to call her back.
11/22/14 11:55 AM - "WAIT TIME IS 20 TO 30 MINUTES"
11/22/14 12:28 PM - Bani - customer service rep.
Bani tells me that he cannot see any service order in the system for this issue. He states that he "doesn't have backdoor access" and only the Service Center has back door access to see all the information needed. Bani then STATES "it looks like someone at the store (Best Buy in Garner, NC) CANCELED THE SERVICE ORDER. Bani tells me that someone from the Service Center will have to call me back and that the Service Center will have to make a NEW Service Order. He asked a couple of times if there was more than 1 phone on this Protection Plan......NO there is not! Bani tells me that I will get a call back in 24 to 48 hours.
EMPTY PROMISES AGAIN
11/22/14 12:43 PM - Nichole - Geeksquad Manager at Best Buy in Garner
I relay all the info from my last call to Nichole. She tells me that she is going to talk to her General Manager, Mike {removed per forum guidelines}, as soon as he get out of New Employee Orientation. Nichole seems genuinely concerned about this problem and asked that I give her time and she will call me back. Ended call at 12:57 PM.
11/22/14 4:00 PM (I think) Voicemail from Nichole stating that I need to call someone else. ***At least she called back!!
11/22/14 6:00 PM - The number I was asked to call routed me to CANADA! Julian (in CANADA) said he didn't know why I was calling him and transferred me to someone else - Jennifer.
11/22/14 ?? PM - Jennifer said that she COULD NOT RESOLVE this issue and gave me yet another Case ID {removed per forum guidelines} with a PROMISE TO CALL BACK IN 24 TO 48 HOURS. NO CALL BACK!!!!!!!!!! NO RESULOTION!!! EMPTY PROMISES AGAIN
11/26/14 10:50 AM - Ann - customer service rep. After reviewing this file, Ann could find NO SERVICE REQUEST. She recommend that I go to BestBuy.com and use the "contact us" to let them know about the issues. She then told me to expect a call back in 1 to 2 business days. Ann also gave me yet another Case ID {removed per forum guidelines}.
11/26/14 12:44 PM – Nichole, Geeksquad Manager at Best Buy in Garner, NC Nichole said that the order needs to be “recreated”. This CANNOT be accomplished because they already have the phone which Nichole agreed. Nichole is to once again call someone in the corporate team……. Called ended at 12:57 PM

Bill,
NO PHONE, NO SOLUTION AS OF TODAY 12/9/14
You can add this to the previous post. All the information should flow time wise. I'm pretty sure I'll not hear back from you, since everyone is too busy to take ownership of this problem. This started WAY before Black Friday and continues WAY after Black Friday. I responded to Derald......AT NO TIME HAS THIS ACCOUNT BEEN IN QUESTION. An address change at the bank was needed on the card. Even IF this account had not been paid in December IT WOULD NOT AFFECT THE OCTOBER REPAIR! How dare Best Buy use that tactic as yet another ploy!
11/26/14 – As of today after I posted to Facebook Brian {removed per forum guidelines}, Market Service Manager, is aware of this issue. Brian {removed per forum guidelines} is obviously someone with enough clout to resolve this issue (I believe he is a regional or district manager).
Email sent:
Sent: Wednesday, November 26, 2014 3:56 PM To: '[email protected]' Subject: Need help!!
11/28/14 ?? PM - I called Nichole at Best Buy in Garner, NC. Nichole was too busy to come to the phone. I was told she would try to call me back tonight or tomorrow.
11/29/14 1:09 PM - Nichole returned my call from Friday and left a message. She apologized for not getting back in touch with me yesterday (Friday). Nichole said she has yet to hear anything back from the escalation team.
12/1/14 2:43 PM – Nichole is at lunch. I asked to speak to Michael {removed per forum guidelines}, GM for the Best Buy in Garner, NC. Michael is not in today. – I left a message for Nichole to return my call.
From: Facebook (Best Buy) [mailto:[email protected]] Sent: Monday, December 1, 2014 2:14 PM To: Jacqueline {removed per forum guidelines} Subject: RE: Need help!!
Hello Jacqueline,
Thank you for contacting us. I am sorry to hear about the issues with having the phone serviced. I have a couple of questions for you before I proceed. Under whose name is this phone and the Geek Squad Protection Plan and is their monthly payment plan up–to-date?
Please reply at your earliest convenience. Thank you.
Derald, Social Media Specialist
ECC Social Connections & Innovation
Best Buy Co., Inc.
Reply Email:
From: Jacqueline {removed per forum guidelines} Sent: Monday, December 1, 2014 3:35 PM To: 'Facebook (Best Buy)' Subject: RE: Need help!!
This phone is in the name of: XXXXX
The phone number associated is: 919-XXX-XXXX (please refer to any of the Case ID numbers below)
There is NO MONTHLY payment for this plan.
****Derald asked that I “Please reply at your earliest convenience”. Wonder how inconvenient it is to resolve this issue for these folks!!
12/1/14 5:05 PM – Nichole called me back. Nichole has still NOT received any information to be able to resolve this issue. Nichole is THE ONLY PERSON at Best Buy or Geeksquad that has bothered to contact me or help me in any way. Her hands are obviously tied.
12/2/14 Michael {removed per forum guidelines} – I CALLED, yet again, to the Garner, NC Best Buy and asked for Nichole. After being on hold quite some time, Michael {removed per forum guidelines} come on the line and tells me that he has NO NEWS about this problem!! Nichole has obviously sent my call to him rather than answer me. Michael states that he WAS GOING TO CALL TODAY (this call was made late afternoon). Still no phone OR anyone with enough sense to be able to get through the system and figure this out.
12/2/14 4:45 PM – Nichole calls me and tells me that XXXX’s credit card needs to be updated in order to process this claim…….WHAT?????????? So, we run to the bank before they close (note the time) and get the credit card address information updated. We have recently moved and I have been telling whoever I talk to about that in case the REPLACEMENT phone had been sent to the wrong address. REMEMBER, the first empty box came to the NEW ADDRESS. Also, I gave the NEW ADDRESS to Michael {removed per forum guidelines} yesterday!!!
12/2/14 5:?? PM – I called Nichole to let her know that the credit card address had been updated today. She was looking for a way to email someone to let them know, because she had NO OTHER way to contact the escalation team, no phone number…..REALLY?
12/3/14 Response from an 11/26 post:
Bill-BBY
Senior Social Media Specialist
Posts: 3,983
Topics: 279
Kudos: 153
Blog Posts: 18
Solutions: 171
Registered: ‎10-10-2012
Re: How do I file a complaint to Best Buy?
‎12-03-2014 02:47 PM
Hello jlippard-
I absolutely apologize for the lateness of this response. We are extremely backlogged from the holiday and Black Friday and trying to catch up.
It certainly sounds like you are experiencing an extremely frustrating situation and I am truly sorry to hear about the issues going on with your phone. I saw that you had also reached out to us through our Facebook channel and my colleague Derald was able to respond to you. I believe that he is waiting on some information from you to proceed, so if you have not yet replied to him, I would encourage you to do so. Hopefully he can help you sort this all out and reach a resolution for you.
Thanks for connecting with us.
Sincerely,
Bill
Seems they are too busy (really, since October) to handle this and one hand doesn’t know what the other hand is doing. I had already responded to Derald and have received NO RESPONSE BACK.
12/5/14 – Afternoon – STILL NO PHONE HAS ARRIVED AND NO ONE HAS CALLED! I called Nichole, Geeksquad Manager, Garner, NC Best Buy. Note that Nichole is the MANAGER! Nichole has received notification that they are TRYING TO SOLVE THE ISSUE! I’m very angry at this point! Up until this call, I have been very respectful AND extremely patient! I said to Nichole “what do I need to do at this point, call the media? WRAL 5 On Your Side? This is BEYOND belief! THE ABSOLUTE WORSE CUSTOMER SERVICE I HAVE EVER ENCOUNTERED! Nichole agreed that I have been respectful and patient and that SHE would also be very angry. Nichole said she would be angry as a Mother and as a customer.
12/8/14 - WELL BLESS MY SOUL! A package arrived today to the OLD ADDRESS! The box is EMPTY, NO PHONE! Nichole had previously told me that the “escalation team” was going to RE-CREATE” the service order. Nichole told me this WOULD NOT WORK BECAUSE THERE IS NO PHONE TO RETURN. They already have the phone! I call Nichole, Geeksquad Manager, Best Buy in Garner, NC. Nichole, with an big ‘ole attitude, tells me that because I said I needed to contact the media, she could no longer discuss this with me or help me. Nichole told me to call 1-888-Bestbuy.
12/8/14 4:04 PM – 888-BestBuy - Rebecca in sales department. Rebecca put me on hold for a bit trying to get a manager to help me. She was obviously concerned after pulling up this account and seeing just how bad the customer service has been. With Rebecca being in sales, I guess she gets it. Rebecca hands me off to Catherine. Catherine apologized for the way I’ve been treated and seems to be very concerned about this as well (some I’ve spoken with seem concerned, but NO ONE can ACT – the GM in Garner NEVER SEEMED CONCERNED). Catherine tells me that it would be a good idea to go to the UPS store and get them to track the phone sent on 11/5/14! Really…we have been told the phone was received! We have also been told the serial number did not match…….. Catherine tells me that it is NORMAL that the serial number doesn’t match if there has been prior repairs (which there has been). ANOTHER PROMISE TO CALL BACK IN 24 TO 48 HOURS. Another day……….. NO PHONE, NO RESOLUTION!
47 DAYS, 30 documented phone conversations (some not even documented), MANY EMPTY promises of a CALL BACK, Delayed or NO email responses and COUNTLESS hours (mine and theirs) NO RESOLUTION from anyone!!! Paying for a SmartPhone plan for going on 2 months with NO SMARTPHONE! The amount of time they have wasted taking my calls would equate to just giving me a new phone! My time would equate to 3 new phones. The amount spent on a phone plan service that can’t be used is ridiculous. This Geeksquad plan is and has been in good standing for the entire duration of this issue. The madness just doesn’t stop!
The amount of money WASTED on this one issue is unbelievable! Corporate Best Buy and Geeksquad are spending untold thousands of dollars with POOR MANAGEMENT such as this and passing on the expense to the consumer!!
If you're planning on shopping/purchasing at #bestbuy or using #geeksquad this holiday season, consider this post on customer service. Imagine how you would feel if a family member or friend had to deal with this type of service, especially for a gift!!!

Does this mean i have a Problem? Permissions won't verify/Disk won;t repair? Do I need to reformat my entire system?

##
# User Database
# Note that this file is consulted directly only when the system is running
# in single-user mode. At other times this information is provided by
# Open Directory.
# This file will not be consulted for authentication unless the BSD local node
# is enabled via /Applications/Utilities/Directory Utility.app
# See the DirectoryService(8) man page for additional information about
# Open Directory.
nobody:*:-2:-2::0:0:Unprivileged User:/var/empty:/usr/bin/false
root:*:0:0::0:0:System Administrator:/var/root:/bin/sh
daemon:*:1:1::0:0:System Services:/var/root:/usr/bin/false
_uucp:*:4:4::0:0:Unix to Unix Copy Protocol:/var/spool/uucp:/usr/sbin/uucico
_lp:*:26:26::0:0:Printing Services:/var/spool/cups:/usr/bin/false
_postfix:*:27:27::0:0:Postfix Mail Server:/var/spool/postfix:/usr/bin/false
_mcxalr:*:54:54::0:0:MCX AppLaunch:/var/empty:/usr/bin/false
_pcastagent:*:55:55::0:0:Podcast Producer Agent:/var/pcast/agent:/usr/bin/false
_pcastserver:*:56:56::0:0:Podcast Producer Server:/var/pcast/server:/usr/bin/false
_serialnumberd:*:58:58::0:0:Serial Number Daemon:/var/empty:/usr/bin/false
_devdocs:*:59:59::0:0:Developer Documentation:/var/empty:/usr/bin/false
_sandbox:*:60:60::0:0:Seatbelt:/var/empty:/usr/bin/false
_mdnsresponder:*:65:65::0:0:mDNSResponder:/var/empty:/usr/bin/false
_ard:*:67:67::0:0:Apple Remote Desktop:/var/empty:/usr/bin/false
_www:*:70:70::0:0:World Wide Web Server:/Library/WebServer:/usr/bin/false
_eppc:*:71:71::0:0:Apple Events User:/var/empty:/usr/bin/false
_cvs:*:72:72::0:0:CVS Server:/var/empty:/usr/bin/false
_svn:*:73:73::0:0:SVN Server:/var/empty:/usr/bin/false
_mysql:*:74:74::0:0:MySQL Server:/var/empty:/usr/bin/false
_sshd:*:75:75::0:0:sshd Privilege separation:/var/empty:/usr/bin/false
_qtss:*:76:76::0:0:QuickTime Streaming Server:/var/empty:/usr/bin/false
_cyrus:*:77:6::0:0:Cyrus Administrator:/var/imap:/usr/bin/false
_mailman:*:78:78::0:0:Mailman List Server:/var/empty:/usr/bin/false
_appserver:*:79:79::0:0:Application Server:/var/empty:/usr/bin/false
_clamav:*:82:82::0:0:ClamAV Daemon:/var/virusmails:/usr/bin/false
_amavisd:*:83:83::0:0:AMaViS Daemon:/var/virusmails:/usr/bin/false
_jabber:*:84:84::0:0:Jabber XMPP Server:/var/empty:/usr/bin/false
_xgridcontroller:*:85:85::0:0:Xgrid Controller:/var/xgrid/controller:/usr/bin/false
_xgridagent:*:86:86::0:0:Xgrid Agent:/var/xgrid/agent:/usr/bin/false
_appowner:*:87:87::0:0:Application Owner:/var/empty:/usr/bin/false
_windowserver:*:88:88::0:0:WindowServer:/var/empty:/usr/bin/false
_spotlight:*:89:89::0:0:Spotlight:/var/empty:/usr/bin/false
_tokend:*:91:91::0:0:Token Daemon:/var/empty:/usr/bin/false
_securityagent:*:92:92::0:0:SecurityAgent:/var/empty:/usr/bin/false
_calendar:*:93:93::0:0:Calendar:/var/empty:/usr/bin/false
_teamsserver:*:94:94::0:0:TeamsServer:/var/teamsserver:/usr/bin/false
_update_sharing:*:95:-2::0:0:Update Sharing:/var/empty:/usr/bin/false
_installer:*:96:-2::0:0:Installer:/var/empty:/usr/bin/false
_atsserver:*:97:97::0:0:ATS Server:/var/empty:/usr/bin/false
_ftp:*:98:-2::0:0:FTP Daemon:/var/empty:/usr/bin/false
_unknown:*:99:99::0:0:Unknown User:/var/empty:/usr/bin/false
_softwareupdate:*:200:200::0:0:Software Update Service:/var/empty:/usr/bin/false
_coreaudiod:*:202:202::0:0:Core Audio Daemon:/var/empty:/usr/bin/false
_screensaver:*:203:203::0:0:Screensaver:/var/empty:/usr/bin/false
_locationd:*:205:205::0:0:Location Daemon:/var/empty/usr/bin/false
_carddav:*:206:206::0:0:CardDAV Service:/var/empty/usr/bin/false
_trustevaluationagent:*:208:208::0:0:Trust Evaluation Agent:/var/empty:/usr/bin/false
_timezone:*:210:210::0:0:AutoTimeZoneDaemon:/var/empty:/usr/bin/false
_lda:*:211:211::0:0:Local Delivery Agent:/var/empty:/usr/bin/false
_cvmsroot:*:212:212::0:0:CVMS Root:/var/empty:/usr/bin/false
_usbmuxd:*:213:213::0:0:iPhone OS Device Helper:/var/db/lockdown:/usr/bin/false
_dovecot:*:214:6::0:0:Dovecot Administrator:/var/empty:/usr/bin/false

My system got a gray screen a week ago. I started open windows and files when i wasn't touching system. then I went into system to see logs and found all this info was getting sent out - and a history of log showed I had changed print share file share-- which i never use. // OK after getting gray screen - it wouldn't reboot. I put in disk for repair (Utilities Disk) and it shows that permissions wrong and that the "volume" has a error but that it couldn't fix. When I tried to go back to old backup - there is none YET I have it turned on...
system. ERRORS RECEIVED - PERMISSIONS are all wrong - in logs apple can't find the correct paths to files. I have Library out of my system Library. I have folders that are titles
MAC OS10.6.8
processor 2 ghz core 2 duo
2gb 667 mhz ddr2 sdram
From what I can tell NO backups can I access from disk recovery. all this started when I updated APril 12, 2012 Java. It has changed everything to Alais "A" and "B". If I delete scripts because they are running -- they appear 2 & 3 times more. Call me parnoid - but also my sound keeps getting turned on and so does my camera...If I need to reformate - how if I back up will it not effect newly reformated system? I just know my MAc is doing weird things. Also On my other system it has users with same names but different numbers after it -- example: user, user1, user 2 user 3, etc. up to over 100 BUT I am unable to access...
I feel Like I am on a PC not a MAC.

RFC's

Hi,
I am new to Solution Manager. I have the Sol-Man installed
in one SAP System and I want to access other SAP Systems.
I was told that RFC Destinations have to be created.
If that's the solution, how and where to create the RFC
Destinations?
Thanks in advance.

Hi C,
in this case the wrong answer! For accessing satelite systems RFC destinations can be generated in transaction SMSY. See Solman documentation for details <a href="http://help.sap.com/saphelp_sm40/helpdata/en/ae/64c33af662c514e10000000a114084/frameset.htm">http://help.sap.com/saphelp_sm40/helpdata/en/ae/64c33af662c514e10000000a114084/frameset.htm</a> -> Solution Manager System Landscape - System Landscape Management - Create Systems - Generate/Change RFC Connections
Regards

No in the system SLM configured

Hi,
we recently updated our solman from SP17 to EHP1 SP20 in order to be able to use the EHP4 download options within the solman.
EHP4 selection works fine so far, but there is a warning shown during the maintenace optimizer process which says "No SLM configrued within the system". I am supposed to run tx /TMWFLOW/MOPZCFG and configure the connection to a SLM.
Unfortunately this does not work because I simply don't know what input I should give these config steps. I searched within the solman documentation but I found nothing that helped me.
Does anybody know what steps I do have to make here or where I find the appropriate documentation?
While selecting patches for a system connected to the solman I also found out that the solman brings up too many patches to download. It almost seems as if the solman does not properly read the current system config or implemented SP stack. He simply brings up every possible patch. Is this problem connected to the above mentioned missing SLM?
Thanks in advance,
Kind regards,
Sven

Hi Sven
To enable an automated installation process, you initially need to configure your system landscape. You must define the system landscape in SAP Solution Manager, using transaction Solution Manager System Landscape (SMSY). Alternatively, you need to make the landscape data available in the System Landscape Directory.
The update for the SAP enhancement package 4 for SAP ERP 6.0 (May 2009) has a new section 4.1.3 Solution Manager u2013 System Landscape which provides you with an overview (see http://service.ap.com/erp-inst).
regards
Andreas Rudolph

Javax.swing.JFrame snapping ?

Hi,
I'll get right to the point.
I would like to make my jFrames "snap" together when they're close to each other and keep snapped together when they do this. A lot like WinAMP does with it's windows. I have tried to write this snapping code by myself using ComponentMoved(ComponentEvent e) but I humble in the dark when it comes to snapping ... and also the code I wrote just snaps (in a bit buggy way) to the edge of the screen, not to other jFrames. I have looked around and found that java Look and Feel (www.lf2prod.com) has something called windowsnapping ... but the documentation is empty, and I'm more then ever confused. Is there a way to do this "snapping"? Are there methods already written that could simplify my task ? If not, any suggestions on how to implement this window snapping feature by scratch ?
Thank you all,
s0gno

I'm looking for the same thing... except for JInternalFrames. I haven't been able to find anything even remotely close to addressing this issue.

Using Cisco 3526 IPVC for Voice Calls as well

Does anybody know the latest capabilities of the Cisco 3526 gateway when used as a Voice gateway? The Cisco SRND for "Cisco IP Video Telephony", which was published in July 2004, states that the IPVC gateways do NOT support H.245 Empty Capabilities Set or H.450. So they will give you supplementary services such as Hold, transfer, etc. Version 3.0 of the 3526 documentation lists "Empty capability set support" as a feature, although it does not state H.245 or H.450.
Basically, I want to use a 3526 as a second Voice gateway as well as a Video gateway in a Call Manager deployment. I am just concerned that I won't get all the supplementary services when using it for voice calls.
Any input would be greatly appreciated.

I know the product can support voice, my main concern was the support for ECS (Empty Capabilities Set) within H.245. If it does not support this my IP Phones will not be able to use the supplementary features such as Hol;d, Transfer, etc,etc.
I have escalated this to Cisc here in the UK for clarification. I am sure it will, but I just want clarification from Cisco or somebody that has used it in the same scenario.

Lotus Notes documents migration into Solution Manager

We have been using Lotus notes application for maintaining only documentation in our landscape. But now, the plan is to move all the documentation from Lotus notes to SAP Solution Manager and use it as a document management system from now....
Could anyone please answer the following queries:
1) Does LSX environment help/enhance the migration ?. If not, are there any tools/accelerators/functions/automatic methods for mas uploading?
2) This documentation is not project specific documentation. Where do you think this must go in Solution Manager?
In the custom area of BPR?. If yes, please do let me know the procedure for the same.
3) Would it be possible to link the documents to functional domains/ business scenarios/ business processes in the BPR?
4) Lotus notes provides access to all the versions (Draft/Approved/Reviewed) of a document. Would it be possible to have the same features even in Solution Manager?
5) What all document types does Solution Manager recognize?.
I think the Lotus notes documents can be converted to 'Word' format and then put in Solution Manager. Besides this, is there any other common format which is recognized by both the tools?
6) Standard SAP Solution manager does not provide indexed search. So, in order to retrieve a document later what indexing nomenclature/guidelines do you recommend?
Has anyone done/faced with this kind of requirement. The idea now is to use Solution manager as a document management system. The efforts/process/timelines information if already known would be of great help to start with for us....
Could you also provide the trade offs b/n Solution Manager and SAP knowledge warehouse (KW)?
Hoping for some replies ...

we also had the same requirement to migration from LN to SolMan Documentation base but there is no such tool (yet?)
What you can do you can migrate from any ARIS like platform to SolMan:
http://en.sap.info/ids-scheer-announces-migration-program-to-aris-platform/4058
You do have versioning in SolMan and you can upload any kind of document via SOLAR01
regarding the indexing you can either use SAP SES or connect TREX, this is documented in the customizing (SPRO)
TREX will also be the prerequisite to make use of KM in SolMan
nesimi

Derivation type missing after transport

Hi
I have a problem with transporting FMDERIVE documentation.
Edit:
in tc: fmderive under derivation strategy "SAP" I have entered some documentation (long text)in an Enhancement derivation type. And added it to a transport.
On the target system the derivation type documentation remain empty after import.
regards
Teddy
Edited by: Teddy Larsen on Nov 26, 2008 3:16 PM

Hi,
You can transport through os lavel and check it.
Regards,
Anil

Solman 7.0 BW content documentation

Hello all,
is there a comprehensive documentation on the BW content in SDN / SAP Help / Service Marketplace of SolMan 7.0/7.1. I think I heard about this on one of SAPs' presenations.
Thanks in advance for your help in this.
Best Rgs,
Thorsten

>
Holger Thomasson wrote:
> Hi!
>
> I installed SOLMAN 7.0 SPS 17 and have multiple solutions within tcode DSWP.
>
> Now I would like to give a MOPZ and EWA authorization for user x to see content of special solution x within DSWP.
>
> It should look like:
> User X --> tcode DSWP: Solution X (authorizations for MOPZ, EWA)
> User Y --> tcode DSWP: Soution Y (authorizations for MOPZ, EWA)
>
> What are the appropriate roles/profiles for this approach?
>
> Thank you very much!
>
> regards
See information in Security Guide, too.
Please check authorization object D_SOL_VSBL. to restrict display, edit authorization for specific solutions.
Best regards,
Ruediger

E-CATT documentation and I-Tutors for Test Workbench in SOLMAN

Hi!
I looking for suitable documentation for e-CATT (e.g. how to build and integrate automatic e-CATT scenarios).
I need this functionality in connection with SAP Solution Manager's Test Workbench.
Any helpful information will be appreciated.
Thank you!
regards
Thom

Hi,
Please follow my and sapna blogs which will help you to integrate ECATT scripts with solman.
creating ecatt scripts -series by sapna
eCATT Articles On SAP SDN - Series Of 8 Weblogs
Migrating catt to ecatt
/people/community.user/blog/2007/02/05/create-and-migrate-catt-to-ecatt-part-1
Perform Testing with Solution manager
/people/community.user/blog/2006/12/07/organize-and-perform-testing-using-solution-manager
Go through above blogs which will show how to integrate any script with solman and generate test plans to manage testing.
Please reward points for thes same.

Suitable documentation about the SMPP- Job sceduling, integration in SOLMAN

Hi!
I look for the documentation regarding the SMPP-Job sceduling and integration this scenario into SOLMAN.
Other question:
is there some blogs or docu pool on SDN forum with documentation for SOLMAN?
What is the URL for this?
Thank you very much!
regards
Thom

Hi Thom,
Please refer to this
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/0699ad90-0201-0010-c4aa-8b18b7f76ccd
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/bc0cb290-0201-0010-3b90-8f3b6bb841ed
Hope this helps.
Cheers,
Sandeep Tudumu

Documentation in SolMan of Non SAP Implementation.

Hi experts,
Is it possible to maintain documentation, blueprints, etc. for an implementation of a NON SAP system (CC&B of Oracle)?
If possible, what would be the correct scenario of SolMan?
Best Regards,

Hi Gustavo,
In my view, the right transactions to hold documents for Non-SAP systems are SOLAR01 & SOLAR02 or the Solution Landscape.
The questions you would have to answer yourself are:
(1) Are these Non-SAP systems part of the 'overll' solution landscape in terms of interacting with SAP in one way or ther other OR are these meant to carry out certain Business Processes that are totally standalone and have no 'interface' or cross-dependency on SAP
- If these Non-SAP systems actively interact with SAP, you may be better off getting the structure definition as well as documentation in the same Project
- If some elements interact and most others are standalone, you may like to have a different Project to manage those standalone elements
(2) Do you plan to undertake any 'Project' that may end up using these Non-SAP system documentation OR is it primarily for the support team that manages an existing infrastructure, to have access to these documents from one place ?
- If no projects are foreseen taking shape, you may be better off defining the structure as Business Scenarios or Interface Scenarios in Solution Landscape as opposed to Project side
Please feel free to ask any further queries.
Best regards,
Srini

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