Sony PRS650 stopped working

Wife's Macbook running Snow Leppard no problems running the Sony Reader eBook reader client with the PRS650 (PRS-650) eBook..
However once Lion was installed it stopped working.
Forced the Macbook to boot into 32bit kernel by holding the 3 and 2 keys down during boot fixed the issue and made the change perminant with;-
sudo systemsetup -setkernelbootarchitecture i386

I am having the same problem with Lion and my Sony Reader. Unfortunately, I'm a novice with my Mac. So, if I just restart my computer and hold down the 3 and 2 keys throughout the whole thing, I can load a book onto my Sony Reader? Does that do anything bad for my computer? When I restart it again without holding those keys will it go back to normal? I'm nervous about messing something up that I won't be able to fix. Thanks!
Sarah

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HT1349 So everything on this page relates to Apple products. I am running a Sony laptop with Windows and as soon as I install iCloud desktop iTunes has stopped working. The only time I ever needed it. GREAT! Do you do this on purpose?

So everything on this page relates to Apple products. I am running a Sony laptop with Windows and as soon as I install iCloud desktop iTunes has stopped working. The only time I ever needed it. GREAT! Do you do this on purpose?

The latest version of iTunes tends to act up occassionaly. See this support document http://support.apple.com/kb/HT1923 and remove and reinstall iTunes. This will not affect your music library, apps or other content in iTunes. Make sure you follow the steps exactly.
Also, just copying the ringtone will not get it into your phone. iPhone ringtones have an extension of m4r, and you have to first take the Media player file and covert it to an AAC version. From there you need to change the extension from m4a to m4r. If you cannot see file extensions in Windows Explorer, which is actually the default action, go into Organize>Folder and search options, then hit the View tab, and then remove the checkmark by hide file extensions from known file types. After you have created the m4a version and changed the file extension, you can double-click on it and it should show up in the Tones folder in iTunes. From there, sync the phone and it should show up in the list of ringtones.

Incoming Emails stopped working after Sony Upgrade

Hi, yesterday I upgraded to the latest Sony software 12.1.A.1.205 and my Talk Talk emails have stopped working. I have been in touch with Talk Talk and my settings are correct - POP3 server - mail.talktalk.net, Port 110... My outgoing emails work absolutely fine. It happened immediately after the upgrade. I can see that that I currently have 57 emails to read on the the phone but it just won't display any at all after the upgrade. Any ideas would be most welcome. Thank you.

We appreciate you spending so much time with Apple trying to get your information and audio back. We want you to have a fantastic working phone so you can enjoy our wireless network for many more years. Did you have your information backed up before the update? You may be able to follow the steps at http://support.apple.com/kb/HT1414 to restore your iPhone to it's previous information-filled glory.
As for the volume, make sure to check inside the headset jack for any debris or corrosion. I've come across pocket lint in my headset jack that caused the phone to think I had headphones plugged in. If the jack is all clear, try playing any song from your Controller Center (Sliding from botton to top with the screen block) using the Earphones. Disconnect the earphones while the song's playing (the song will stop), and then press play again without the earphones in. This may help to trigger the phone to play sound normally. If not, when did you purchase your iPhone? Has there been any damage?
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Sony vaio SVF14N16SGS TOUCH screen stop working suddenly help me to fix this

hi alli buy sony vaio SVF14N16SGS and calibrate a touch screen i working with laptop but approximately befor 20 minute laptop touch screen stop working suddenly!!!!!!!!!!!!!i am very disapointment from sony Corporation for this bull******e bug please help me to fix iti appreciate it

Hi Jimmy_N,
Thank you for considering Sony Community!
We're sorry to hear this issue. Please follow the troubleshooting steps here to isolate the issue:
Power cycle - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds
Reinstall driver - Go to Device manager -> Human Interface Devices -> right click and select Uninstall (DO NOT DELETE). Restart the computer. The driver will be reinstalled.
Reset BIOS - While the unit is restarting, tap the F2 key repeatedly. Once in BIOS go to Exit tab -> Get Default Values -> Save the changes and Exit.
Update drivers from Sony's support website or from where you purchased the laptop.
Your Vaio SVF14N16SGS is not a U.S. model. We do not have the drivers and software that support your computer. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hope these help.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Sony 8GB USB 3.0 stopped working

hello experts! I have purchased Sony 8GB USB 3.0 about two months ago, previously it was working fine, but now it is not showing up in My Computer folder, and when i checked device manager, it was listed in Disk Drives instead of USB devices, and its title is changed to 'Innostor NAND Flash USB Device'. I checked it in different computers with same result. Is there any way to fix this issue? or should i take it back to shop?
Thank you
Farrukh

Hello hpnut2,
Take a look at this document. There is a "USB 3.0 ports stop working" section right up top. Follow the troubleshooting steps and let me know if this helps to resolve your issue.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Re: Right after Upgrade the Sony Blu ray player BDV 790W stopped working.

Hi,There was no resolution and they asked me to send it for repair and pay for it. Thanks,N790W

Hi Vikram,
Thank you for bringing your concern to Sony’s attention. We understand where you’re coming from however, there are a lot of factors that can affect your unit. A technician from an authorized service center can determined the exact issue as to why your unit stopped working. Please be advised that Sony does provide a warranty for all products to allow for initial failures to be covered at Sony’s expense. Once the warranty expires, it is the customers responsibility to cover repair costs. I have sent you a private message. Kindly check it.
Thanks,
AmyB

Sony Alpha 7M2 - rear dial stopped working

My rear dial stopped working tonight. Tried resetting thinking i may have inadvertantly customized it but nothing. it appears to be trying to change the shutter spped in manual mode but it just goes back and forth fto the next spped setting then back. Help? Eric

Hi eleagjeld,
Welcome to the Sony Community!
When you said resetting, did you initialize the camera back to its default settings? If yes, I would recommend performing a power reset instead. Take the battery out and switch the camera on for 30 seconds or more. Then switch it back off to reinsert the battery.
If the issue is unresolved, service may be needed for your unit.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

Sony Xperia P notification sound stops working

Anybody can help me out with this issue. After i make a call, phones notification sound stops working.

This sounds related to a software glitch, I would suggest performing a software repair on the device to help resolve this. I have supplied a link to PC Companion that will allow you to perform this task.
PC Companion:
http://www.sonymobile.com/global-en/tools/pc-companion/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia Z2 LTE tablet mobile connection stop working after incoming call

After incoming call to a tablet mobile data connection stop working at all. There is no connection to packet switched network, no icons of LTE/H(SDPA)/E(DGE).
Only software recovery or factory reset can help to solve this problem.
Obviously, it;s a bug of a ROM.
ROM 17.1.1.A.0.402, Model SGP521

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Throw to Sony bluray theatre worked then stopped

When I got going with tablet, I could throw to my bluray theatre system BDV E380 and it worked no problem. Somewhere along the line however it stopped working - I can no longer see the hometheatre when adding device. No problem throwing to Bluetooth device, and I can even throw to an XMBC renderer on my Mac. Also tried the media remote app, but cannot register the tablet.
I've done factory resets on both the home theatre as well as the tablet, no luck.
Where to start looking?

Well, the first thing would be to try sending something to your bluray theatre from another device, to see if the problem is related to the tablet or the BR system. Since the tablet can send to other devices it seems like there might be something with the BR system.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

FM radio stopped working unfortunately in Sony xperia z3

My fm stopped working suddenly.. I tried enabl/disable option but not responding..please help

Disable OK Google everywhere
1. settings
2. language & input
3. voice input
4. settings
5. OK Google detection
6. From any screen
7. Off
This guide might be useful
http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

Adobe Photoshop CS4 has stopped working

I recently purchased and installed Adobe CS4 Design Premium for my new sony vaio LV. Right away I noticed that Photoshop and Bridge do not have the proper logos in the application list. Once I opened Photoshop (64 bit) It seemed to work fine. I opened and image file, but when I tried to add and edit text, the program became inactive and Windows popped up to say that the program had stopped working. Windows then checks for a solution to the problem, determines nothing and does not present an error report. I can't seem to keep the program open long enough to perform even one task. I saved/attached 2 screen shots in word.

Could a bad install explain why mine has "stopped working"? I've had to install it twice because I keep getting that message, and I've had to re-install it twice because of having to do a couple system recoveries. I'm tired of calling Adobe to tell them that I need to re-register my software! I don't understand why I keep getting that message.
And, fwiw, if I first open the non-64bit version, then close it, the 64bit version will open without that message. What gives? I've also run the cleaner, and that helped for a little while, but started getting the error again.

CoreFoundation.dll crash followed by iTunes Stops Working on Win7 x64

Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so

Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so

I tunes has stopped working

Having purchased an I pod almost a year ago I have had a problem free time with both my i pod and i tunes. However, a couple of wheels ago i tunes stopped working. This may have been because I purchased the Sony Ericsson w800i mobile phone and installed the accompanying software onto my computer. Since then an error message appears whenever I try to open i tunes.
"Quick time failed to initialize. Error#-2093"
When trying to open quick time the error message appears
"Quick time failed to initialize. Error#63443"
Obviously I have uninstalled the phone software, and tryed to reinstall i tunes from the website. However niether has solved the problem. In fact I even called up the helpline, and was sent a bunch of outdated problem solving instructions via e mail.
I am truly at a loss as to know how to fix the problem, and so was wondering if anyone had the time and expertise to help me?
Thanks
Charlie

That is the error; "iTunes has stopped working. Windows is checking for a solution to the problem." Then, the message changes to:
"A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
The dialog then closes and the Problem Reports and Solutions dialog appears and says:
"The problem was caused by iTunes.
A newer version of iTunes is available for download that will address this problem. Apple Inc. recommends updating to the latest version of iTunes to take advantage of security and stability improvements.
Go to the Apple Inc. website and install the latest version of iTunes:
Apple Inc."
I have downloaded the latest version of iTunes, uninstalled the old version, installed new, and the same exact problem just repeats itself.

External monitor stopped working on Macbook Pro

I have a Macbook pro 15 with the vga adapter. I have been using it sucessfully for a month. Today it stopped working. I followed all of the suggestions online but have had no luck resolving this issue. The monitor works fine on my sony laptop but the Mac cannot see it. I have unplugged the adapter, shut down, turned on and plugged it back in as recommended. I tried a different monitor and i have simply restarted the machine with the adapter plugged in. I would greatly appreciate any suggestions.

Try doing a Parameter RAM reset - hold down command/option/p/r keys at start up and wait for three chimes before releasing the keys.

Sony PRS650 stopped working

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