Sony Z3 broken glass / Bad Support Germany

Hi guys,
since november is my z3 in the repair allegedly waiting for 4 weeks on a spare part ...
is this also happened with you?

You need to contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

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Broken PlayBook - Bad Support - Running out of time :( THIS is how you treat your loyal customers?!?

Hello,
I'm wondering if I can get some real help around here.
I've repeated my story too many times, and I'm just exhausted over trying to get my PlayBook replaced.
Here's a brief summary;
My PlayBook started to show very strange issues a few months after purchase. It would all of a sudden shut off even though the battery would have a good charge on it.
After this random shutdown, the PB wouldn't turn on and it took a lot of different tricks to make it power back up. Once I could get it powered back on, the charging was messed up. I would charge all day long and as soon as I unplugged it, it would turn off.
Another effect was that my AppWorld could no longer login. I would be told there was an issue logging in over and over again.
The ONLY fix was to run the "de-brick" through the Desktop Manager.
Once the "de-brick" done, and after setting up my PB all over again it would work.
Sadly, this has happened over a dozen times.
I finally called support up and I spoke with an agent who was in all honesty, useless. It took over 45 minutes (7 times I was put on hold!) to explain my problem and to finally get an RMA number. It was the worst phone support I've had since I dealt with View Sonic back in 2005.
The line was full of static, there was a language barrier between myself and the support agent, and the amount of times I was on hold because the agent was incompetent killed me, but I got the RMA.
I specifically inserted a letter explaining all of the issues I have had (the one really but the occasions, how it happened, what I tried to do to resolve it) because I truly believe it needs replaced.
I got the PB back and it was the same one. Initially it worked fine (they just did a "de-brick" as I'd done many times) but then the problem of shutting off out of nowhere, not turning back on initially, "charging" and AppWorld login problem came back.
I've tried to use "playbooksupport[at]blackberry.com with my original incident number as the subject line....
I get an autoreply saying "thanks for e-mailing, but you can't get support from here, e-mail us at [email protected] with your incident number as the subject.
.... REALLY! You have e-mail support that automatically dumps back to the customer that they can't get support through the address, so use this same address to contact us.
I tried calling once again, but was waiting 40 minutes before I could get an agent, and once I did their line was such poor audio quality I told them "sorry I can't even hear you I'm hanging up"
Research in Motion. I've been an avid BB user through 7 models now. I purchased a PlayBook right when it came out.
WHY won't you replace my broken device, WHY is your support system to screwed up?
I try to believe there's a turn-around happening but my support for you after this experience has gone down quite a bit.
Please, help me REPLACE this device! I don't know where else to turn as your suggested methods for support are not working at all for me.

MCoop wrote:
I tried calling once again, but was waiting 40 minutes before I could get an agent, and once I did their line was such poor audio quality I told them "sorry I can't even hear you I'm hanging up"
I'd encourage you to try again, when you can, as soon as you can.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Slate 500 Broken glass

Hi, I have a HP Slate 500, this fall and broken the screen, not the LCD, just the glass, now the touch don't work anymore and had glass is broken at middle of screen.
I need to replace this part, but HP don't give me support.
Where I can buy this part? Can HP give me this part number, may be I can have some success with this.
I live in Brazil, here HP don't give me support for this hardware. Every time than I try support, you say me to call U.S. support.
Can you please tell me how to solve? I have a friend than live in U.S. if I buy the part, I can send to U.S. address, so, he can send me.
But, please, don't say me to ask he to call support, he is a busy person and can't keep on telephone waiting for HP to solve my problem.
I am more than two months trying to solve this without success.
Thank you, I will wait for a answer than can really help me.

How much crap is HP Support???? More than one year and I still have tablet with broken glass without fix. Never more I will buy things from HP again.

What is the cost of replacing broken glass for iPad 2

Broken glass on iPad 2

Apple does not repair iPads, but will replace the entire iPad for a flat fee; see the Repair Pricing section here:
http://www.apple.com/support/ipad/service/faq/
There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".
Regards.

Broken glass

broken glass how much will it cost me to replace broken glass

Hey Ppia!
Here is a link that can address that question for you and provide you with the best options for service:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Is Sony Handycam HDR-SR10 a supported device for Premiere Elements 10?

Is the Sony Handycam HDR-SR10 a supported device for Premiere Elements 10?

happyherbert
I cannot give any guarantee as to whether you can make a USB connection between camcorder and computer/Premiere Elements 10 Get Media/"Flip, AVCHD, Cameras, Phones or Removal Drive"/Video Importer but it might work.
But worst case, which is not so bad, is transferring the AVCHD files to the computer hard drive and then importing the files into a Premiere Elements 10 project with the program's Get Media/Files and Folders.
If you have Full 1080i30, then the project preset that you would set before you import the files would be
NTSC
AVCHD
Full HD 1080i30
We can discuss more about settings when you have more details.
You are at a disadvantage with Premiere Elements 10 on Windows Vista (32 or 64 bit). In that arrangement, Premiere Elements 10 is a 32 bit application with the limitations of 32 bit system. AVCHD is a rather resource demanding format. If Premiere Elements 10 were on specifically Windows 7, 8, or 8.1 64 bit, then it would be a 64 bit application that could take advantage of the 64 bit resources. All that would translate into getting a larger project taken to successful completion with a greater frequency.
Please review and then we can go further into the details and then decide what next.
Thanks.
ATR

Will Apple Care extended warranty cover broken glass?

Or, for that matter, will the 90 day warranty do anything for broken glass on a 4G?

I was wondering the same thing. I have an iPhone4 with the AppleCare plan. Although I have had my phone and AppleCare plan for a year, I didn't bother registering the plan until tonight when my glass broke (from a fall of about two and a half feet).
My paperwork for the AppleCare plan says that it simply extends the warranty. That tells me no coverage except for manufacturers' defects. However, when I went to register my plan at the Apple support website, I was redirected to this page for details of the plan I had just registered. http://www.apple.com/support/products/iphone.html
Quoting from that page: "Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone1 and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee.2 Whether you use your iPhone with a Mac or a PC, just one phone call can help resolve most issues."
This would seem to imply that for a $49 fee, I can get my glass replaced. Anybody know if that's the case?
The plan I purchased is called "AppleCare" in all my paperwork. However, this web page indicates "Applecare+". Anybody know if there is a distinction between Applecare and Applecare+?
My guess is that sometime in the last year, they added that "two incidents of accidental damage coverage, each subject to a $49 service fee" sometime in the last year. And when they added that coverage, they changed the name from AppleCare to AppleCare+. But that's just a guess on my part. Anybody know for sure?

Never had such bad support - Think(g)s have changed since IBM

I just wanted to point out that lenovo has one of the worst support i ever had with businnes products.
I was always a thinkpad buyer and spend a lot of money to ibm. OS updates went well and the hardware compatibility was good. I always used the support and they fixed my problems, maybe not very quick, but they did.
Now lenovo is on start:
My fist os update with lenovo was vista to win7. After this update my ricoh card reader does not work. I tried the forum support and withdrawn it after i got working solution here. The telephone support does not helped me. Nothing worked and does still not work now.
My next support reason was a forgotten BIOS supervisor password. The phone support offered me to replace the mainboard while everyone knows that is not needed. Luckily i found my password after more than one year.
You may say its courious to aks for support with such things.
The last and the worse happened some day ago. My hdd is old and slow so i wanted to replace it with a ssd drive. I searched for "lenovo thinkpad t61p" and "ssd upgrade" and found a crucial ssd drive which is offered as Lenovo upgrade. After i installed it i got an error bios error 2100. No problem i thought and updated the bios and the firmware from the drive because i have seen ssd updates in the bios changes text. After it was still not working i contacted this forum. Weeks later i had no answers which could help so i called the business support. First the guy on the telephone told me my thinkpad is not for ssds. After i pointed him to the bios upgrade which contain ssd upgrades he told me that there will be no non lenovo support for ssd drives and i have to buy a lenovo ssd. He doesn want to know the model number of the drive so this bug could be fixed at any time.
This is the most bad support i ever had. I wouldnt be angry if my notebook would cost 500€ or 1000€. But for a product which costs nearly 3000€ and still has warranty i expected more commitment also for non lenovo products. Even cheap notebooks from asus/msi offer such incompatibilty service. Does lenovo want to ruin themself while scaring the user away with their service?
For my part i am done with lenovo and switching to DELL or HP after six IBM/Lenovo notebooks
Thinkpad T61p (6457-7XG)

If any decision higher ranked decider reads this. Here is the link for the upgrade: http://www.crucial.com/store/listparts.aspx?model=ThinkPad%20T61p%20Series&pt=SSD The model number is: (CTFDDAC128MAG-1G1). Contact Crucial so that site will removed in the future.
Thinkpad T61p (6457-7XG)

Last Friday, the broken glass of my iphon g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my iphon back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

Last Friday, the broken glass of my phone g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my phone back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

Since Apple doesn't repair iPhones (they replace them) you will have to take it back to whoever "fixed" it. Since it's been opened by an unauthorized 3rd party, it is no longer eligible for replacement by Apple.

Sony ericson suite does not support sony ericson W150 yendo phone

sir can anyone help me with this problem....why can't the latest sony ericson suite don't support yendo phones....and why does yendo phones, being removed at the phone choices here at sony ericson....

The Yendo simply doesn't have a full PC interface, so it's not supported by PC suite/companion, similarly to other phones such as the W395.

HT202696 I hve Apple care on 1 device but the person at the apple store just talked about replacing fried ports and did not answer my broken glass or component questions and nothing in detail is actually posted so im afraid its yet another insurance scam

I want to know what exactly Apple will fix on say my IPhone 6 plus. Like a dropped device with broken hardware or components or port issue, electrical broken glass etc.. I only have AppleCare on 1 device because I cant get straight answers about repair cost or if it will repair broken glass ,components etc. The person at Apple just said it will fix ports and did not answer the other question about a real broken device or broken glass.

Actually that's not entirely accurate Csound1... If you purchased AppleCare+ it not only extends your warranty an extra year but it also now covers up to two accidental damages (water damage included). Now every scenario is different when you're talking phone damages so it's best to set up a reservation with the Genius Bar if something happens and they'll assess the damage. Either way, as long as you're covered with AppleCare you'll receive a deductible price on parts. Certain instances you may not have to pay anything which are usually things like faulty software, faulty buttons, etc.
Hope this was helpful!

Bad Support

Post Author: powerneet
CA Forum: Other
Why isn't there any answers on questions asked by people here. I think i see by 10% of the postings a reply. I Think this is a very bad support forum. Please operator correct me if i am wrong.
alwin

Post Author: Argan
CA Forum: Other
The RDC has been deprecated since version 9 I believe and nothing new is being done with it, that includes samples and such.
It will not exist at all in the next release of the product.
These are the only samples that are available:
ASP:
http://support.businessobjects.com/communityCS/TechnicalPapers/apps_rdc.pdf.asp
VB6 COM.
There is a VBA sample on the following list of samples I believe:
http://support.businessobjects.com/communityCS/FilesAndUpdates/sample_applications_for_COM_developers.pdf.asp
Jason

Is it possible to replace a broken glass screen from an iMac 21.5" (Late 2012 model)

Hi
My new imac fell on my desk an on the ground ending with a broken glass screen. The image is still intact without colour distorsion.
I'd like to know whether it is possible to change the glass screen.
How ?
Where can I buy a replacement part ?
Is this a replacement that can be carried out by my Apple Store ?
Many thanks for your help.

You should talk to your Apple Store. The newest iMacs are very difficult, if not impossible, for the average person to repair. The glass on previous iMacs could be replaced DIY but the new slimmer version is supposed to be specially glued together.

I have a Sony Cybershot camera. My problem is that I can't view my panoramic photos properly with iPhoto. Sony says to contact Mac support. Has anyone any info on this prob, please?

Panoramic photos. I have a Sony Cybershot camera. My problem is that I can't view my panoramic photos properly with iPhoto. Sony says to contact Mac support. Has anyone any info on this prob, please?

Not sure what you want - you shoot the photo by doing a sweep and the camera makes a static JPEG that is long (panaromic) and you import it - on the camera and in iPhoto is is a panaromic photo
for example
LN

Sony Ericsson W580i is not supported

Hello!
My new SonyEricsson W580i is not supported, that makes me sad.
Someone knows when a update for isync will come?
Because i have like 500 Nr. and i don´t want to do them by typing them.
Please tell me if someone knows something.
best regards
frank

No need to be sad!!
The Sony Ericsson W580 has been supported by iSync 2.4 using an iSync Phone Plugin since 6th August 2007.
See here: http://mobile.feisar.com/plugins.html

Sony Z3 broken glass / Bad Support Germany

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