SRM 7 Upgrade : Exception when Check Status is clicked

Question

Hi
We are trying to upgrade to SRM 7 and we get below error when we click on Check Status.
Any Pointers/steps to debug the issue?
Thanks
Nikhil
Method: GET_LAYOUT of program CL_POWL_PERS_ACCESSOR=========CP
Method: INITIALIZE of program CL_POWL_MODEL=================CP
Method: HANDLEDEFAULT of program /1BCWDY/DZDOZ86SV837808OS8Y3==CP
Method: HANDLEDEFAULT of program /1BCWDY/DZDOZ86SV837808OS8Y3==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/DZDOZ86SV837808OS8Y3==CP
Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_IF_VIEW=====CP
Method: DISPLAY_TOPLEVEL_COMPONENT of program CL_WDR_CLIENT_COMPONENT=======CP
Method: INIT of program CL_WDR_CLIENT_APPLICATION=====CP
Method: IF_WDR_RUNTIME~CREATE of program CL_WDR_MAIN_TASK==============CP
Method: HANDLE_REQUEST of program CL_WDR_CLIENT_ABSTRACT_HTTP===CP

Answer 1

Hi,
I think the problem here is a missing entry for SAPSRMGP_E_CHECKSTATUS
or SAPSRM_E_CHECKSTATUS: the issue occurs when the powl application
id is not passed or if the application id is invalid.
The SPRO path for creating and maintaining the application ID is:
Cross application components-> General application functions->
Generic SAP business suite Functions-> Personalization ->
Help functions in personalization Environment-> Edit personalization
Hierarchy
You have to check in the dump (set a BP) to see if the APPLID is
SAPSRMGP_E_CHECKSTATUS or SAPSRM_E_CHECKSTATUS.  But as we don't have
connection now, to test you can add the both ones in this path.
After this also you need to:
Configuration: Define Query Visibility at Role Level and Define Query
Visibility at Role Level also had to be maintained for
SAPSRMGP_E_CHECKSTATUS and SAPSRM_E_CHECKSTATUS
So in total you have to maintain:
1) Define Query Visibility at Role Level
2) Define Query Visibility
3) Edit Personalization Hierarchy
for SAPSRMGP_E_CHECKSTATUS and SAPSRM_E_CHECKSTATUS
I hope this helps
Kind Regards,
Lisa