Status mail notifications in workflows

Hello
Is there a possibility to set a general value like "vibe notification" that is displayed as sender at mail notifications. The default vibe setting is that always the creator of the entry is displayed as the sender, which is not practical for us.
Thx + best regards
Thomas

Hi Thomas,
you need to set:
ssf.outgoing.from.address=vibe_notification@myvibe .com
in the file [vibe]/apache-tomcat/webapps/ssf/WEB-INF/classes/config/ssf-ext.properties. You need to restart Vibe to see changes.
regards
Pawel

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Charm status mail notification creation

Hi All,
I configured Change request mang. in my solution manager server. now i want to create msg notification for all status changes in charm msg flow, like when change request approved by advisory board a automatic mail should generate for change manager.same as we use in service desk for mail notification.
So please let me know few things which may be used for this activity.
1. PPF application
2. Action Profile
3. Action definition entry
4. smart form.
if any more input require , please let me know...
Regards
Andrew
Edited by: Andrew lee on Jan 27, 2009 8:07 AM

Hi,
You need to create an action in the action profile of your change document.
there is no difference in creating an action for your Servicedesk or Change Request...
its only your action profile for your transaction type (can be servicedesk or ChaRM).
First try to understand what is the transaction type and action profile you are using.
Your question is already answered.
Feel free to revert back.
-=-Ragu

How to send E-Mail Notification executing through workflow?

hi All
I want to send E-Mail Notification executing through workflow in MDM Data Manager?
I have tried it, But still i am unable to send E-Mail Notification?
i will explain, how i have tried?
1) I have created the simple workflow with the following components
they are in sequence
start--> process-> notify--->stop
2) owner of the workflow is Admin and launcher of the workflow is Admin and i have given email id to the Default Admin user in the console.
3) i have created another user (i.e. User2) with default roles as like as Admin and i have assigned User2 to the process component in workflow and I have created e-mail address for the User2 in the console.
4) i have created another user(i.e.User1) with default roles as like as Admin. and give e-mail address,under the notify component User1 is selected in To Field.
5) stop component as usual
coming to configuration part about the SMPT server in MDS.ini file
1) in mds.ini file for the MailServer=, I have given SMTP Server name once and restarted the server and executed the workflow, but not worked
2)in mds.ini file for the MailServer=, i have given SMTP Server IP Address and checked the port,and we have configured the host file also and restarted the server and executed the worflow , but not worked
In all the ways i have executed and tried to send E-Mail Notifications through workflow, But I didn't
can any one help where i have went wrong, so i can rectify it
what actually we have to give in mds.ini file? is any other cofiguration required for it?
if any one have any solution for it , can you please explain me in step by step
Thanks in Advance
bharat.chinthapatla

Hi Bharat,
your steps seems to be correct. Just try to ping your mail server, to verify if your mail server is running up, besides note that mdm go throw port 25 for sending emails, so please check if you are able to send emails using port 25 in your network.
Regards,
Vito

Cancelling notification from Mailer notification workflow

Hi,
can a notification be cancelled from Mailer notification workflow based on item_key or notification_id?
thanks,
Durga

can a notification be cancelled from Mailer notification workflow based on item_key or notification_id?yes,
Workflow Adminstrator --> Status Monitor --> Provide 'Internal Name'(check wf_notification table to get it against nid) and Item Key
Click workflow Detail tab and if workflow is active then you will see cancel workflow tab at bottom left.
Thanks,
JD

RE: Mail notification on changing the status of the spport desk messages

Hi,
I am facing problem with the automatic mail notification in service desk configuration.
When i create a support desk message in the satellite system, the message appears in crn_dno_monitor in solution manager. When i change the status of the message from new to in process, i get a mail only with the subject line "MESSAGE IN PROCESS STATUS' and the pdf attachement (sapscript) is missing. I have checked all the configurations in SPPFCADM but i am not able to figure out the problem. Please help me out of this problem.
Regards,
Sowmya

Hi,
there is a SAP Note with a tutor for send_mail via action. See Note 691303 and the attached .zip-file.
It shows step by step how to set it up and is a very good tutorial. You'll need additional (free) software to let it run.
Regards,
Dirk
@Sowmya: what content does the mail have? None? There is a possibility in SolMan where you can choose whether you want the content as a .PDF-Attachment (which, in my eyes, isn't that sparkling) or as regular mail text.
It is located in TA SCOT. Double klick on "SMTP", then klick on "Internet" and there choose in the Drop Down Menu of Sapscript. When you have trouble, look at my [screenshot|http://home.arcor.de/dirk.malas/solman/Mail_TXT_PDF.JPG].

E-mail notification in SRM 7.0 for Shopping Cart Workflow

Hi Gurus
We have a requirement in SRM 7.0 Process Controlled Workflow.
1. To send E-mail notification to approver Outlook / lotus notes in case of SC goes for approval.
2. Incase SC is rejected by the approver then the E-mail notification has to be send to the creator of SC.
How do we configure this E-mail Notification in SRM 7.0 . Also , how do we include Customized E-Mail text while sending these notifications.
Kindly let me know .
Thanks,
Ashish

Hi Ashish,
Look out for this path ..
SPRO-> SRM Server-> cross application->event and event schema for alert management
in Define events look for Approval_process_doc_rejected and Approval_process_doc_approved
you can check for event control enter event Approval_process_doc_rejected Or Approval_process_doc_approved
and event category, event sub category
also...see Define receipeint of notifications -> here you can configure the receipeint in case of approval / rejection.
~vipin

Error in MAIL notifications in AIA PIP 11g Status Code DELIVERY_TO_GATEWAY

Hi,
I am getting the following error while sending the mail notifications :
Operation     Send
Overall Status     Failed
Status Code     DELIVERY_TO_GATEWAY_FAILURE
Status Message     javax.mail.AuthenticationFailedException
Timestamp     Sep 1, 2011 1:56:14 AM CDT
In <AIAHome>/AIAMetaData/config/AIAConfiguration properties file , below properties are set <Property name="EH.INVOKE.NOTIFY">true</Property>
<Property name="FROM.EMAIL.ID">Email:[email protected]</Property>
<Property name="EH.DEFAULT.ACTOR.ROLE">AIAIntegrationAdmin</Property>
2) In em console, under UserMessagingService section , configured the below mentioned Email Driver properties
Sender Addresses : EMail:[email protected]
Default Sender Address :[email protected]
OutGoingMailServer :smtp.company.com
OutGoingMailServerPort :25
OutGoingDefaultFromAddress :[email protected]
3)And in http://<host>:<port>/sdpmessaging/userprefs-ui console added emails Id to user AIAIntegrationAdmin([email protected]) the user is already present in weblogic console Users list
the password for weblogic user and AIAIntegrationAdmin user are different as i have resetted the AIAIntegrationAdmin user password. will this cause any problem.
I am able to see the Sender Mail Id as '[email protected]' and Recepient Mail Id as '[email protected]' in the usermessanging server-->message status-->message details.
do i need to set any password for my smtp mail server in the server..if so please can you let me know in where to set the password for my mail id '[email protected]'
I have added the password for my mail id '[email protected]' in the OutgoingPassword -->Type of Password -- Use Cleartext Password --> 'entered my mail id password' under the UserMessagingService section Email Driver properties.
Thanks.

Hey thanks for ur Response.. The email driver configuration which i did was correct. I figured out the issue and the issue is with my userid which is not in LDAP so it is able to connect to SMTP server when trying to authenticate it is failing and throwing this error.

Can a workflow e-mail notif. only show fields that have changed?

I'd like to send an e-mail to an end user whenever any field in a Solution has changed. The e-mail notification workflow for my Solution works and starts out like this:
(PRE('<ModifiedDate>') <> [<ModifiedDate>]) AND...
However, I run into max character limitation in the e-mail message body. (will look at ToChar next) What I tried to do was display the new and previous values for the fields. This worked till I reached the char limits. Even if I could key in all the lines of characters necessary for this, the mail recipient would have to carefully go through all the fields and compare them to see which one(s) has changed. This takes too much time for the end user to do.
Is there I way (using a single workflow) to display in an e-mail only the fields that have changed? I've looked through the posts and have not yet found an answer. Thanks.
Edited by: user11167975 on Jun 16, 2009 1:34 PM

You can resolve this by creating One workflow for each field or a small group of fields you want to track. Only thing is the user may receive more than one email reguarding the same Solution.

Better way of Sending E-Mail Notifications -- Workflow or Function Module ?

Hi All,
I have an implicit enhancement written in a t-code and based on some conditions I am creating event which inturn will trigger the workflow which inturn send e-mail notification via send mail step.
My question is:
Which one of the ways is better in terms of performance or overhead to send an e-mail notification. (There are no Approval processes in the workflow.. Just One Step E-mail Notification).
1) In the Implicit Enhancement, Trigger an event which inturn will trigger the workflow and e-mail is sent via send mail step.
2) In the Implicit Enhancement, Send the e-mail notification via standard function modules available... such as
"SO_OBJECT_SEND", "SO_DOCUMENT_SEND_API1".........
Would be grateful if someone can post the Advantages and Disadvantages in the above 2 ways of sending e-mail notifications..
Regards,
PR.

Just to throw in some additional factors, consider exception handling:
An event-based send mail step is decoupled and thus independent of your application. This means your exception handling is separate. It means you do not need to hold up the transaction if there is a failure. All this depends on how important the mail is. You could of course add validation code to ensure the mail address is valid and send it elsewhere if not.
Regarding performance, consider how often this happens. If it's an infrequent occurrence then I wouldn't worry about performance. Hundreds or thousands a day is a different story.
So the answer is:
Workflow for low-volume scenarios (low performance impact) that are important (better error handling in WF),
Direct mail for high volume and noncritical
In between these, use whatever you like
One more thing to perhaps consider the future. What are the chances of the mail being replaced by a work item in furture? Sometimes it's only by observing a process after go live that you can identify the best solution. e.g. you may decide to replace the mail with a "Please go fix this" work item because you need deadline monitoring

Regarding Mail notification in standard Workflow WS20000075

Hi Experts,
I am using the standard workflow to send mail to releaser for PO release. The task TS20000168 sends a mail notification to the PO creator saying that the PO is released after every release done by the concerned persons. Now the user requirement is that they want a mail notification to the PO creator only after final release. They dont want notification after each release. Only when the final releaser releases the PO, the creator should get a notification.
They want to stop the intermediate mail notifications of PO releases.
Can anybody suggest how to make the changes in this standard workflow ?
Thanks in advance.

Hi Umang,
Thanks for your reply. I have 2 doubts about this.
1.) Is it fine if I change the event of this standard workflow itself. i.e. from RELEASESTEPCREATED to RELEASED ?
2.)If I create a customised workflow & if I change the event from RELEASESTEPCREATED to RELEASED then will it send the mail to PO releaser for each release, because the current process to send mail to each releaser is a must, only the confirmation for each PO reelase should be stopped.
Please suggest .

E-mail Notification of Work Status Change

Hi Experts, I configured and triggered a BPC e-mail notification for Work Status change. However, there are few areas I would like to improve on. Please help. A sample notification message is attached below. Areas highlighted in red are the areas I would like to improve on.
Subject: You have received an automated message from %PRODUCT2%
The work status code of Entity has been changed by RCHU:
This is to inform you that RCHU has updated the work status to Submitted on 01/09/2012 16:21 UTC.
Category:C_Actual
Entity:E_1211
Time:2007.FEB
New Status:Submitted
Date/Time:01/09/2012 16:21 UTC
Here are my questions.
1. Subject line - Where do I configure the variable %PRODUCT2% ?
2. Entity - How can I display the description of the Entity?
3. Date/Time - How can I display local time instead of UTC?
Thank you in advance for your help. We are running the Microsoft version of BPC.
Edited by: Raymond Chu on Jan 12, 2012 8:17 AM
Edited by: Raymond Chu on Jan 12, 2012 8:18 AM

The periodic scripts or launchd would have to send the email. I don't think you have to do anything to send mail, just receive it, you can check that from the command line:
mail [email protected]
When you finish your message put a period on a blank line and hit return, that indiecates the end of the message.
The one butt biter is that Apple puts a .forward file in all home directories that says to direct all mail to /dev/null , essentially it sends it to a black hole. You'll need to edit this file and put in your email address (if you want the email to go there) or the mails (should) wait for the user to run the mail command to read their messages.
The mail command has a fairly extensive man page:
man mail
Roger

Mail Notification after changing the status

Dear All,
We had configured the Service Desk in Solution Manager.But the requirement is when we change the status of the request (Suppose from New to In Process or from In process to Proposed Solution, there has to Mail Notification which is sent to the user, who has raised the issue.Due to which it helps to not to monitor continuously about the issue logged by him.
Kindly Suggest how to trigger the mail automatically after the issue status changes.
Eagerly waiting for the positive response.
Regards,
Amit

Hi,
You may have to do some Coding for this.

Workflow mail notification

hi,
hi, we are using the workflow related to elements of publishers.
How can you assign a notification email to the user assigned to the process?
We are using ALUI 6.5 and Publisher.
Luca

A user would have to signup for the email notifications from workflow.
To do that they must go to the "Publisher Work List" portlet and select the option to "Notify me by e-mail when I have a new assignment"

Workflow Mailer Notification Configuration...

I am new to Oracle Workflow ,Can anyone provide me with the steps to configure Workflow Mailer Notification ? I have already referred to some metalink notes but they are not proving to be of much help.

Please review the following notes, it should be helpful:
Note: 164871.1 - Configuring the Workflow Notification Mailer in Oracle Applications Manager 11i
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=164871.1
Note: 279166.1 - Oracle Workflow Cartridge Workflow Information Data Collection Test
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=279166.1
Note: 234436.1 - How-To Setup Workflow Mailer in an Oracle Applications 11i environment
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=234436.1

E-mail notification - workflow

Could anyone help me to configure the simple email notification through Workflow? For example when new records are added then send an email to notify certain users that new records are added.
I am good with the notification step in the workflow but not sure what are the other configuration needed. Is there any email server configuration is needed?
Anyone can help me to list all the configuration steps for this?
Thanks
Mike

Hi there
Steps needed:
1. Mail server setting for enabling MDS to send emails. For this in the mds.ini file you need to add the mail server name and domain.
2. Define users in MDM with correct mail IDs active for the mail server defined in step1.
3. Use Notify step with users/roles which you have already done.
regards
Ravi

Status mail notifications in workflows

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