Status Profile in SAP Dispute Management

Hi All,
As per business requirement, we have been asked for the possibility to create a new Status "Resolved" with the following behavior:
Setting this status will mean that the Dispute Case is still not closed.
Therefore, it could also be set when the disputed amount is not equal to zero.
When this status is set, the amount should not be displayed in the worklist as "Disputed amount" but in Column "To be collected"
The third point involves a "weird" behavior since there would be a dispute case created whose amount should not be displayed as "Disputed Amount" but still to be collected.
Do you have any clue if this could be implemented and how to proceed?
Thanks in advance.

Hi David,
As far as point 1 and 2 goes it can be achieved using standard config. You just need to define a new status.
For point 3 you will need developer's help. I can give you the starting point there is BADI: Amount to be collected. You will need to modify it to calculate the amount. As far as the display goes for that invoice item The process receivable list for the selected work list item is prepared in the two function modules - FDM_COLL_INVOICES_READ and FDM_COLL_INVOICES_READ_CLOSED. You will have to add implicit enhancement at the end of these two functions to display the amount as you want it.
Regards,
Prateek

Similar Messages

Is there a way to hide some reason codes in dispute management without deleting?

Within SAP Dispute management (UDM_DISPUTE) we would like to remove some of the available reason codes in the drop down on the search screen and available to assign drop down, but not physically delete them. Is there a way to do this?
I know if I physically delete them out of the Reason code list (SPRO -> FSCM -> dispute management -> Dispute Case Processing -> Case types -> Create Values for Attribute "Reason") then if an old dispute case that used that reason code is displayed, the four digit number code will be displayed rather than the description. So we would prefer to not physically delete the code / description from the reason codes but somehow make them non-display, or inactive.
Any thoughts on this?

Hello Stephen,
you may consider the functionality "personal list", putting all valid reason codes in and leaving out those you do not want to show. Maybe your Authorisation / Security Team can also help you performing this exercise for all affected users at once.
Regards,
Christoph

User status profiles for work orders and sub-orders

Hi Experts,
I have the following question regarding status profiles for SAP PM work orders (but I guess it relates to all user status profiles).
Customizing
A status profile is defined for order type "PM_A", which contains an authorization key "OP" for certain user states (to be set by the ordering party)
Situation
The ordering party A creates an order of type PM_A for contractor B, and B then creates a sub-order of type PM_A for contractor C
Problem
- If I assign the authorization key "OP" only to roles of party A, then party B can't set the user states reserved for the ordering party (correct for the order A->B, but not for the sub-order B->C)
- If I assign the authorization key "OP" to roles of party A and party B, then B could set certain user states reserved for the ordering party in the order A->B, which is also wrong
Question
Is there a way to restrict sub-orders differently than "non-sub-orders", or do I have to create a "sub-order order-type" for each order type, in order to assign them different status profiles and authorization keys?
Thanks a lot!

hi
since you have 3 roles to be assigned to the same order type with different authorization ,it is better you create an seperate order type for sub order and assign the user status with authorization for B and C
regards
thyagarajan

Question on dispute management status profile

Dear Friends,
I have a quetion on SAP FSCM dispute management status profile. While setting up the status profile we would specify the status values. A number is assigned to each status and it will have corresponding system status. In the standard delivery the numbers assinged to status are (10,20,30..etc). Does any one know what is the significance of these values? My question is it required to use this numbers or it can be anything.
Any help will be greatly appreciated..

Hello,
The status profile is used by definition of the Case Management configuration behind each Dispute.
A number is assigned to every step, and the number controls changes in the status, and can only be moved to a new number if it is customized to do so.That forbids you to jump into undesired states...
My general recommendation is keep them in ascending order, since the default when opening a case is to give the lowest value, and generally, closed cases are 98 or 98.
Configuration is done via: SPRO->FSCM->Dispute Management->Dispute Case Processing->Status Management->Create Status Profile.
Here is an Example for Legal Claim:
10     10-New Case     001
20     20-Pre-Presentation of Case     002
21     21-Case Presentada     003
22     22-Case - Rejected     003
23     23-Case - Ammended     003
30     30-Payment Order      003
40     40-Personal Notification     003
41     41-Notification via Advise     003
42     42-Notification via Presentment of Charges     003
43     43-Notificatio via Conculding Behaiviour     003
50     50-Rebuttal     003
60     60-Proof     003
61     61-Questionning to the Parties     003
62     62-Testimonies     003
63     63-Document Exhibit     003
64     64-Judicial Inspection     003
70     70-Final Debate     003
80     80-Sentence      003
I hope this answers your question.

Solution Manager Service Desk - Status Profile

Dear Experts,
I have implemented External Service Desk message forwarding and its working fine. I can see "Send to External Service Desk" function under the ACTION node and when I choose that and save the message goes to the external SAP Service Desk (VAR).
I have the following questions.
1) I need to create a new status under the status profile SFLN0001 as "Sent to External System". If I do that what should I select as the transaction (business transaction @ the last column when I go though Transaction: CRMBS02).
2) When I forward the message to the external service desk then the Status wont get transferred to the external service desk but everything else goes. What could be the problem ? (Changed status wont get updated once synchronized with the external help desk).
Thanks a lot in advance.
Best Regards
Kushan

Dear Kobayashi,
Can you please help me to understand what you have said little bit more.
I have implemented the note : 1388227
Note talks about manual mapping.
Should i just do a mapping in Alternative Value Mapping (1) for "SAPUserStatus" and "Copy Value" for incoming and Out going ? would that be enough ? I did that in both the SDs but didn't work
how do I do this blow mentioned activities ? could you please help me to understand ? where should I define these mappings ? where do I have to specify this "E0001SLFN0001" ??? could you please elaborate this little more in steps as I'm new to this ?
How should I do this "Prior to the mapping, the value with the ID of the status and the status profile is filled" ???
and also this "The status must also be mapped here in the format <status ID><status profile> (for example, E0001SLFN0001)" ???
from the note 1388227 -
Outbound processing:
The user status is transferred as an additional attribute (parameter IctAdditionalInfos) with the attribute name (AddInfoAttribute) "SAPUserStatus". For this, it has to be included in the value mapping of the external interface. Prior to the mapping, the value with the ID of the status and the status profile is filled (for example, E0001SLFN0001).
Inbound processing:
When the attribute "SAPUserStatus" is transferred and the mapped value is not initial, the user status of the message is set to this value. The status must also be mapped here in the format <status ID><status profile> (for example, E0001SLFN0001).
If a user status is not transferred, or the mapping returns an initial value, the logic described above for setting the status based on the executed operation is carried out.
end of the note 1388227 -
Appreciate if you could kindly help me once again
Thanks and Regards
Kushan

Field addition in Attribute Profile (Dispute Management)

Hi Friend,
i am trying to add the field in dispute management attribute profile. But values are not updating in dispute case.
please suggest. How to add the new field in UDM_DISPUTE attribute profile.
Thanks in advance.
Regards
Ram

you need to look at the enhancement for completion of cases, which is under the process integration with AR
The name is FDM_AR_DISP_COMPLETE .
You would need to add appropriate coding to make the values available and populated.
Regards
Hein

SAP Work Manager status STOPPED in SCC

Hi All,
We have installed and deployed SAP Work Manager 6.0 on SMP 2.3. In the SCC it shows the app was registered or started successfully, however the Agentry instance server status is STOPPED. The Task Manager shows the Agentry Server is running, and can actually accessed from ATE.
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The startup.log is also noit giving me any indications or errors. See also below.
Any suggestions as to what might be wrong? And how this can be resolved?
Kind regards,
Edwin
STARTUP.LOG
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09:16:48 03/27/2014: Administration client command port is 60880, status port is 60881
09:16:48 03/27/2014: Looking for initial status connection...
09:16:58 03/27/2014: Event: 0, 2, Status connection not detected. Continuing startup
09:16:58 03/27/2014: Reading system ini file.
09:16:58 03/27/2014: ID: SAP Work Manager Server v6.0.0.0, Name: ???, Location: ???
09:16:58 03/27/2014: Starting log file.
09:16:58 03/27/2014: Loading message groups.
09:16:58 03/27/2014: Starting threads.
09:16:58 03/27/2014:    1 initial threads. Threads will auto-scale.
09:16:58 03/27/2014: Starting Server: Agentry v6.1.3.10212
09:16:58 03/27/2014: Event: 0, 2, System Startup
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09:16:58 03/27/2014: ANGEL Front End: reading init files.
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09:17:00 03/27/2014: SystemConnection-2: Setting name to 'HTTP-XML Back End'.
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Hi Stephen,
We installed SP04, but we are still experiencing the same issue. We even went as far as deleting and re-deploying the app.
Again it shows the app registered successfully:
On the General tab it still shows status STOPPED:
The other tabs don't show anything, e.g. Configurations or Logs:
After restarting SMP the node completely disappears:
The Region & Language settings on the SMP server:
Any further suggestions are much appreciated.
Regards,
Edwin

SAP Dispute & Collection Management

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We would like to know:
Which component to install in SAP ECC 5.0 system
Do this/these components need a separate licence or are they comprised in SAP ECC 5.0.?
Thank you
Marina

Hi,
Please refer the following link:
http://www.sap.com/solutions/business-suite/erp/financials/featuresfunctions/fin_supply_chain_mgmt.epx
Please assign points as a way to say thanks.
Regards,
Hemanth

Function Profile Dispute Management

Hi Can somebody tell me what is function profile in dispute management. I am not asking for the definition but I need to understand what effect functions in function profile, Push button, seperator after push button, sequence number etc. have on our dispute case.
Thanks
Nik

Hie Nik
This may be a late response, but anywhere just incase you still looking for an answer, a function profile is a set of buttons that are displayed by means of the attributes. These buttons perform a function, eg Save, Display/Change, Delete, Print etc.Case Management will allow you to define which function you would like to use and you can specify on which number it should come usine the sequence number, eg 1 can be save, 2 can be delete, 3 can be Create Correspondence etc, then teh Seperator simply mention whethere there should be a seperator before any given function.
With this function profile you then assign it to a case type, so that when in your case you can perform any of the function that you would have inoute inyour configuration, hope this helps.

Object Types in User Status profile for Investment managment

Is there any one who has idea about what object types should I select in User Status Profile for Investment management . this is very urgent .
Regards
Rama Shanker Sharma

Dear Ram,
User Status can be maintained in the system as foll
Maintain the Status Profile first in OK02
Status no       Status        Short text         Initial status flag    lowest    Highest
10                  NBU            Not Budgeted             ^                10          20
20                  BUD           Budgeted                                      10          20
in
Status
NBU
maintain the required fields as required by your process requirement
Material purchase order
Material purchase requisition
Partially release project
Release etc
and define each line item weather it should be No influence/Allowed/Warning/Forbidden/No Action/Set/Delete
Repeat the same logic for
Status
BUD
I hope this solves your problem, if not please write in detail your requirement.
Regards,
Vikat Verlekar

Add Custom Field in Dispute Management of Sap FSCM

Hi All,
I have a requirement to know about the sap standrad BADI which can be used to add a Custom Field in dispute management. So can anybody who have done the implementation or knowing about the FSCM Dispute Management with this type of user specific requirement to include in dispute manangement, please help us to find this BADI name.
Any help with in this regard would be appreciated.
Thanks,
Rajesh
Message was edited by: Mark Chalfen

You will have to first create the custom fields in the strucutre ‘CI_UDMCASEATTR00’ and then include the structure in table UDMCASEATTR00.

FSCM SAP 5.0 Dispute Management-record and case model-dispute cas model.xml

Hello,
I am using the W21: Dipsute Management Building Block Configuration Guide.doc
At the first step, creating a case record model, the configuration guide refers to a file:
6.     In the toolbar of the Modeler in the upper middle section select Model >> Load local file and open the file - dispute case model.xml -.
I do not have this file available, does anyone have any idea how to resolve this?
-     How can I obtain this file
-     Is this file necessary, to create a case record model
Thanks for your help.
Kind regards,
Santiago

Hi Santiago,
This was tricky for me too. Execute tran UDM_DISPUTE. Change your RMS ID (left side, middle box, icon with two overlapping squares) to UDM_DISPUTE. In the same box, expand Record and Case Record Models. Double click on Modeler for Case Records in Dispute Management. This brings up a search box. Click on execute Search. Double click on the Dispute Management entry in the lower box. This gives you the standard model. You can download this, using the Other Model Functions.
Then change to your custom RMS ID (ex. ZUDM_DISPUTE). Expand Record and Case Record Models. Right click on Modeler for Case Records in Dispute Management and select Create. Then upload the standard model into your RMS. Then you can customize the model as you wish. Hope that helps!
Beth

Status Profile in Object Management (CC02)

Hi,
I have defined a status profile in customizing for ECM change objects. Now I have to select the profile manually in menu (Set Stauts Profile).
Is it possible to attach the status profile automatically when Change Master is created?
The manual selection isn't user-friendly.
Thx, and best regards
Martin

Hi Martin
There is an option for mainayaining the profile for change master record in spro.
You can assign the status profile you had defined to the change master record profile. The it will be automatically populated for the end user.
Regards
Prasad K

User status profile for Contract block in SAP SD

Dear All
We have a business requirement. Let me explain this first.
Requirement is that every contract which is created by any user should be blocked. Some authorized users can release them. Sale order can not be created until the sale order is released.
Once the contract is released it should allow to create sale order. But after releasing contract if there is any change in quantity or net value or payment term etc. It should go in block status again and again those authorized user should release it for further processing.
I have done following things so far.
I have created status profile Z_SD_CON and assigned this in contract type in VOV8. I have also created "Authorization Key" Z0000001 and assigned in user master. But when i crated contract type CQ. It gave me following error.
Status profile Z_SD_CON is not allowed for "Sales order header"
Message no. BS020
Diagnosis
Status profile Z_SD_CON may not be used for object type 'Sales order header'.
Procedure
Use another status profile or allow the use of status profile Z_SD_CON by object type 'Sales order header'.
Please suggest.

Hi,
You can control by defining various Statuses (Individual status of an object) . Once you selected the check box in object type come back and select each status and click on details (f2) now click on New entries (f5) system will show you the Business transactions. Here you can give the Influence and next action for each business transaction.
Like this way you can define en number of status profiles and assign to your document types as per your requirement.
TIP:
1.Authorization object for status profile is : B_USERSTAT
2. you can define the authorization groups also (t code:BS52) to assign against each status
The above both you can assign in user profile (role) ask your basis people to help on this.
Example: Suppose if you defined authorization group as Z123 & assigned against REAL status. Then the user who have the authorization for object B_USERSTAT & group as Z123 can only release the sales order.
Read the below thread also
[Status Profile|Sales Order Release Strategy;
Hope this will clear your query

How can I use two "Status profile" for two categories of users?

Hi friends,
I tried to configure two categories of users :
1 - First category (User1) can process the message and access to the standard Status profile (SLFC0001),
2 - The second category (User2) can process the message using another status profile (ZSLFC001).
To do this, i process like following :
1 - I created ZSLFN autorization key by copying of SLFN (Tcode :BS52).
2 - I created the Status Profile "ZSLFC001" by coping the SLFC0001(TCode : CRMBS02).
3 - I suppress some user status (ex : send to sap) and I replace SLFN autorization key by "ZSLFN"
4 - I created Transation type "ZLFN" assigned to ZSLFC001 status profile.
5 - I created a ZSAP_SUPPDESK_PROCESS rôle and I set the ZSLFN as authorization key in "B_USERST_T" and in "B_USERSTAT". This role is affected to the User2
Unfortunately, the User2 see and access to the "Send to SAP" user status. I think that the status profile ZSLFC001 is not used!!!
Tank you for your help,
Samad

Hello Xavier,
I changed the Process Type in DNO_CUST04, and I had a error message : "The system could not create the message because of an RFC connection "NONE " error Message was not created".
Furthermore, The change of process type will affect all users.
I think that there are two possibilities :
- Using process type (SLFN or ZLFN) according to the user processor,
- or using the same process type (SLFN) and according to the processor to load the appropriate "status profile".
Please find below more informations about the role:
- the Manually   Status Management: Set/Delete User Status                    B_USERSTAT
   Activity                  :    01, 06
   Authorization key   :    ZSLFN
   Object Category     :     *
   Status Profile         :    *
Thank you
Best regards
Samad

Status Profile in SAP Dispute Management

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