Still problems with "unknown server error"

I followed the solutions in document (linked posted by Ken G Rice on 23/07/13) but am still getting "unknown server error" when attempting to sign in to Creative Cloud from my desktop. I'm using Mac OS 10.8.4. Would that cause a problem?

I spoke with Gold Support. One assumption after the conversation is that ConCast(Comcast) is throttling me. The upload times out. It does end up correct on my iPad in Adobe Content Viewer and I have since sent this issue to the App store and all is well. Even with these update issues happening the whole time.
I cut larger stories in to smaller chuncks for tests. They worked in pieces but then a certain section would not after it worked earlier. I've had smaller stories work fine for a couple of updates then all of a sudden would not. Then they would work gain on the 3rd retry.
Add any video of any size and I can count on the error message.
They content is making it to your servers but I'm getting error messages but when I get the error message it is usually right at the spot you see above in my attached image.
I need to talk with Comcast and see what they have to say and take it from that point. I need to get this figured out. I burned too much time dealing with it.
Thanks,
Ron
Fly & Light Tackle Angler

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