Subject Profiles

Question

Hi,
I have a custom transaction type for an activity e.g: Customer Transactions. I need to assign a subject profile to the above Transaction Type with following reasons:
1) Customer Set up/ Closed in error
2) Bill adjustments
3) Meter adjustments
Can any one let me know in detail as to how this has to be configured using SPRO?
eg: which catalog is suitable?
Thank you,
Binno Don Thomas

Answer 1

Hi Thomas,
Have a look at the following customization and the documentation. Hope this will shed some idea as to how to setup the subject profile.
IMG -> CRM -> Basic Function -> Catalog, Codes and Profiles
IMG-> CRM -> Transactions
Catalogs, Codes and Profiles
You define the layout of catalogs here.
Catalogs are resources which help ensure the uniform use of terms. CRM uses a dual level hierarchy comprising of code groups and codes for catalogs. The terms are coded at client level in a corresponding coding. The codes themselves are composed of four characters, and are assigned to a code group composed of eight characters.
In order to organize catalogs, you must define:
The usage and description of each catalog
The corresponding key for codes and code groups
Guidelines for the layout of the short texts
Guidelines for the usage and layout of other catalog contents
Standard Settings
The significance and usage of certain catalogs is defined in the standard system. Use catalog types P* to Z* to define your own supplementary catalogs.
Activities
Maintaining catalog master records
Maintain the master records of the previously defined catalogs in the sequence code group and group code (at client level). Set the status of the code groups to 'Released' after you have completed catalog maintenance.
The system assigns a usage indicator to the codes and code groups the first time they are used, and thereby prevents these objects from being deleted. Because usage indicators can no longer be reset and codes that have already been used can no longer be deleted, you should only release catalogs and code groups that have been carefully checked for use in the productive system.
The key of the code group profile contains the catalog type to make it unique.
Important Note
There is no transport link for the following IMG activities:
Define Code Group Profiles
Define Subject Profiles
You can transport the following entries manually in transaction SE01:
R3TR TABU COMC_CODEPROFILE (Code group profile for the catalog)
R3TR TABU COMC_CODEPROFILG (Code groups for the code group profile)
R3TR TABU COMC_CODEPROFILT (Code group profile for the catalog)
R3TR TABU CRMC_SUBJPROFIL  (Catalog categories for subject profiles)
R3TR TABU CRMC_SUBJPROFIL2 (Catalogs for the subject profile)
R3TR TABU CRMC_SUBJPROFILE (Subject profile)
R3TR TABU CRMC_SUBJPROFILT (Subject profile texts)
R3TR TABU QPCD             (Inspection catalog codes)
R3TR TABU QPCT             (Code texts)
R3TR TABU QPGR             (Inspection catalog code groups)
R3TR TABU QPGT             (Code groups texts)
You can also summarize these entries in a bill of material.
Additional Information
Catalog master records can only be maintained in the languages in which the catalogs were described.
In order to find codes quickly in extensive catalogs, you must use the corresponding key for code groups and codes. Define the structure of this key carefully.
When you perform a generic search based on a code or code group with the help of the '*' entry and by calling up the F4 help, the system displays the relevant catalog entries in a list in a screen window.
When the system displays catalog entries in the movement data, it also normally displays the description of the code, but not that of the code group. You can use the special character "&" in the code group text to ensure that the system displays a combination of the texts for the code group and code. The code text is inserted in the code group text at the point where the special character is positioned.
Example
Description of code group:  Component & faulty
Description of code:         Transistor
Display:                     Transistor component faulty
Thanks,
Samantak.