Switched off issue for callers

When some peoples or my friends tries to call me, even though my phone was not switched off.. They get switched off tone. What will be the problem. I'm totally confused some calls I receive, some call I don't. I had checked the block numbers list also its 0(zero).. Pls pls pls someone reply for my question..

And its on Lumia 1320

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Dear apple
Subject- Request for switch off protection in coming new iphone.
I am a very new customer of yours, have bought a iPhone 5s on 25th Dec '13, but unfortunately someone stolen my phone in a MELA in my city. I immediately call my iphone but getting it switch off, as the thief had put the phone in switch off mode. I search it in iCloud with find my iphone apps but getting offline till date. I use pass code & finger print protection that's why probably it can't be use by the thief, but it can be sell as spare parts by opening up its parts . I had do all legal formalities & inform my carrier to lock my sim. Recently I again bought a new iPhone 4s 8GB from amazon.com & using it now.
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IMEI no
SL no F2******RC6
Parts no MF354HN/A
2. iPhone 4s 8GB black
IMEI no
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Parts noMF265HN/A
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Dr Jyoti Prasad Rajkhowa
Sivsagar
Assam
India
<Edited by Host>

This is a user-to-user forum. If you wish to offer Apple feedback, you can do so here: http://www.apple.com/feedback/
As for your suggestion, as much as I can understand what you are requesting, if the device is turned off, it is off. There isn't anything Apple or your carrier can do about that. Having a device that is OFF continue to send a signal suggest all sorts of privacy and battery management issues.

TS3694 my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.

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Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
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Switched off issue for callers

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