Symantec Endpoint Protection (SEP) adds support for Windows 10 with 12.1.6 MP1.

Hello Everyone,
Symantec Endpoint Protection (SEP) adds support for Windows 10 with 12.1.6 MP1.For Symantec Endpoint Protection 12.1, a maintenance patch has been released on July 29, 2015. Customers will need to be current on maintenance to receive the maintenance patch update. For more information, visit our SEP 12.1 Windows 10 Knowledge Base.You can upgrade to Windows 10 with Symantec Endpoint Protection 12.1.6 MP1 installed. You must uninstall earlier versions of Symantec Endpoint Protection. The operating system upgrade stops if it detects an earlier version of Symantec Endpoint Protection.The following operating system upgrade paths are supported with 12.1.6 MP1 installed:Windows 8.1 to Windows 10Windows 8 to Windows 10Windows 7 to Windows 10For more details check the following article:http://www.symantec.com/docs/INFO2746SEP...
This topic first appeared in the Spiceworks Community

Hello,
Just to give an update. We were able to make this work but we used Symantec Protection Engine for Cloud Services instead. Also, for anyone having problems with the parameters - we used the exact same parameters listed in Peoplebooks or on the delivered virusscan.xml file, just update the IP address. We also saved the xml file on both the Portal.war and PSIGW.war directories.

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Settings for symantec endpoint protection

Given the tumultuous relationship between Hyperion and Symantec Endpoint Protection, what are the settings in the exceptions that will guarantee minimal intrusion so that the performance of applications don't hurt ?We had to remove the software for 11.1.1.3 since it caused a major performance degradation for financial reports.. Now we are moving to 11.1.2.2 .

Hello,
Yes, every version may have minor bugs fixes.
Check these Articles:
About Maintaining Consistency of Software Versions throughout a SEP 11 Organization
http://www.symantec.com/business/support/index?page=content&id=TECH131660
What are the Symantec Endpoint Protection (SEP) versions released officially?
http://www.symantec.com/connect/articles/what-are-symantec-endpoint-protection-sep-versions-released-officially
Hope that helps!!
Edited by: Mithun Sangavi (Symantec) on Feb 15, 2013 10:33 AM

BSOD on XP with Zenworks and Symantec Endpoint Protection

After upgrading to Symantec Endpoint Protection (SEP) we are getting Blue Screen after imaging.
We have SEP included in our image and after pushing the image to another computer, we instantly get a BSOD, when trying to boot up the newly imaged machine:
*** STOP: 0x00000024 (0x00190203,0x8A4B0DE8,0xC0000102,0x00000000)
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
For test purpose I have tried doing the imaging job with Ghost 2003. This works perfectly, so I guess it is the combination of SEP and ZfD that is causing the problem. If I exclude SEP from the image, imaging with ZfD works fine. Imaging with Symantec antivirus ver. 10 also works perfect.
Anyone out there running ZfD and SEP 11?
Environtment:
Windows XP SP3
ZfD 7.01 sp1 ir1 running on Netware 6.5
Symantec Enpoint Protection 11.0.3001.2224 (getting the same error with 11.0.2010.25)

There should an updated patch for ZDM7 available withing a few days. (ZDM7
SP1 IR3A HP1.)
I would strongly suggest testing with the updated files when they are
released.
The is a much newer Linux Kernal starting with IR3A which could effect your
problem.
If you are still seeing an issue, I would suggest opening a ticket with
Novell.
Unless somebody here happened to have a copy of SEP, helping here would be
tough.
But I have not heard of this issue myself, but anything is possible.
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
"martinusen" <[email protected]> wrote in message
news:[email protected]...
>
> After upgrading to Symantec Endpoint Protection (SEP) we are getting
> Blue Screen after imaging.
>
> We have SEP included in our image and after pushing the image to
> another computer, we instantly get a BSOD, when trying to boot up the
> newly imaged machine:
>
> *** STOP: 0x00000024 (0x00190203,0x8A4B0DE8,0xC0000102,0x00000000)
>
> Disable or uninstall any anti-virus, disk defragmentation or backup
> utilities. Check your hard drive configuration, and check for any
> updated drivers. Run CHKDSK /F to check for hard drive corruption, and
> then restart your computer.
>
> For test purpose I have tried doing the imaging job with Ghost 2003.
> This works perfectly, so I guess it is the combination of SEP and ZfD
> that is causing the problem. If I exclude SEP from the image, imaging
> with ZfD works fine. Imaging with Symantec antivirus ver. 10 also works
> perfect.
>
> Anyone out there running ZfD and SEP 11?
>
> Environtment:
> Windows XP SP3
> ZfD 7.01 sp1 ir1 running on Netware 6.5
> Symantec Enpoint Protection 11.0.3001.2224 (getting the same error with
> 11.0.2010.25)
>
>
> --
> martinusen
> ------------------------------------------------------------------------
> martinusen's Profile: http://forums.novell.com/member.php?userid=26795
> View this thread: http://forums.novell.com/showthread.php?t=345351
>

Symantec Endpoint Protection Manager Installer Information Script Error

hi
I can't install SEP Manager 14.1 in our windows 2012 R2 server I got an error during the installation.While was installing symantec endpoint production 14.01 , I am getting an error right at the end of the install. I understand that . I should do it with
vbs running for symantec installing. however I dont know How can I do it ?,
"Symantec Endpoint Protection Manager Installer Information - Error 1722. There is a problem with this Windows Installer package. A
program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunFIPSScript, location: c:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\, command: C:\Windows\SysWOW64\...\FIPSMode.vbs"
-install"

Hi,
I am Chetan Savade from Symantec Technical Support Team.
I think you are talking about SEP 12.1 product. There is not any product by code 14.1.
With reference to mentioned issue there is a Public Kb available. Refer the following KB:
Symantec Endpoint Protection "Error 1722: There is a problem with this Windows Installer package..."
http://www.symantec.com/docs/TECH103131
Possible Solution as per KB: To fix the problem, run the Windows Installer CleanUp utility and then remove Symantec AntiVirus manually. Then, install Symantec Endpoint Protection again.
To learn how to obtain and use the Windows Installer CleanUp utility, read the
Microsoft article Description of the Windows Installer CleanUp Utility.
Click the entry for Symantec AntiVirus or Symantec Client Security, and then click Remove.
If more than one entry appears, remove the earliest program version first. After you remove all entries for Symantec AntiVirus and Symantec Client Security, remove Symantec AntiVirus manually.
To find directions for your version of Symantec AntiVirus, read
Manual uninstallation documents for Symantec Client Security products.
Symantec connect forum link to raise SEP related issue: https://www-secure.symantec.com/connect/security/forums/endpoint-protection-antivirus
Best Regards,
Chetan

Installing Symantec endpoint Protection installtion failed

Hi ,
I have Symantec endpoint protection and have setup.exe. I have create a package and created a program as
setup.exe /s /v"/qn RUNLIVEUPDATE=0 REBOOT=REALLYSUPPRESS" but unfortunately installation fails as part of Task sequence.
just wondering if I am using some wrong command line arguments...pls. share any pointers. pls. find the screen shot attach from smstslog
Regards.

Hi,
I am Chetan Savade from Symantec Technical Support Team.
See if Windows defender is causing any issue.
Can change it to setup /s /v"/l*v log.txt /qn RUNLIVEUPDATE=0 REBOOT=REALLYSUPPRESS DISABLEDEFENDER=0"
Refer these articles:
Keeping Windows Defender Enabled when Deploying and Installing Symantec Endpoint Protection Client package.
http://www.symantec.com/docs/TECH168501
Using MSI Command Line Switches to install Symantec Endpoint Protection (SEP) 12.1 fails to install or fails to abide by switch parameters
http://www.symantec.com/docs/TECH177946
MSI command line reference for Symantec Endpoint Protection
http://www.symantec.com/docs/TECH102668

Symantec Endpoint Protection 12.1 and Peopletools 8.53

Hello,
We're currently enabling virus scan for PT 8.53 with Symantec Endpoint Protection (SEP) v12. However, we are unable to configure it correctly. Our set up looks like this:
* PS webserver is insatalled on server 1, this is where we configure the virusscan.xml file
* SEP 12 is installed on a separate server, server 2. client and SEP manager is installed on this server.
* OS is Windows 2008 R2 64-bit for both servers.
May I know if anyone here have successfully used SEP for scanning attachments?
Unfortunately, as per oracle, only symantec scan engine was verified to work with peoplesoft, other versions are still not tested to work.
another question is, what should be the value for the virusscan.xml parameters below?
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we've mixed and matched the available service names from server 2, but we are still getting the error below:
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient connectAndCheckOptions
INFO: Input OPTIONS Header = OPTIONS icap://server2:8014/SmcService ICAP/1.0
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient connectAndCheckOptions
INFO: OPTIONS recieve header= HTTP/1.1 200 OK
Date: Tue, 10 Sep 2013 15:14:19 GMT
Server: Apache
Allow: GET,HEAD,POST,OPTIONS
Content-Length: 0
Connection: close
Content-Type: text/plain
ICAP header = ICAP/1.0 200
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient scanStream
SEVERE: Unable to connect to the Scan server SymantecManagementClient; Reason = CONNECTERROR
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.VirusScanProviderManager scanStream
INFO: Scanning completed using provider = SymantecManagementClient Provider classname = psft.pt8.virusscan.provider.GenericVirusScanProviderImpl
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.VirusScanProviderManager scanStream
INFO: Finish Scanning Request.
port 8014 is the client communications port for SEP and its the only port that gives us a response (INFO: OPTIONS recieve header= HTTP/1.1 200 OK..etc), when we try other ports we get a "SEVERE: Unable to connect to SymantecManagementClient" message on this line.
Hoping for your responses, thank you in adance for your help.

Hello,
Just to give an update. We were able to make this work but we used Symantec Protection Engine for Cloud Services instead. Also, for anyone having problems with the parameters - we used the exact same parameters listed in Peoplebooks or on the delivered virusscan.xml file, just update the IP address. We also saved the xml file on both the Portal.war and PSIGW.war directories.

MARS and Symantec Endpoint Protection (SAV 11.x)

MARS uses AMS to retrieve/parse messages from older versions of Symantec Antivirus. AMS doesn't exist in the newest version (aka Symantec Endpoint Protection). Is there a way to integrate SEP messages into MARS? If not, does anyone know if Cisco has any plans to support SEP with MARS?

Hi -
Supporting Symantec Endpoint Protection is under consideration for a future release.
Have you written a custom parser for this in the meantime?
thxs
peter

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Error code 1603 While deploying symantec Endpoint protection through MDT Task sequence as Install a single Application

Hi ,
Am getting Error code 1603 (fatal error during installation) while deploying the SEP through MDT task sequence . am not getting such issue regularly but some time am getting and need to be fixed.
Shailendra
Shailendra Dev

Hi,
I am Chetan Savade from Symantec Technical Support Team.
Logs can provide more detail info, as said earlier by MrBrooks provide SEP_Inst.log from the affected machine.
Adding Windows defender related articles if they can help you:
Keeping Windows Defender Enabled when Deploying and Installing Symantec Endpoint Protection Client package.
http://www.symantec.com/docs/TECH168501
Windows Defender startup type registry value is Manual instead of Disabled after installing Symantec Endpoint Protection
http://www.symantec.com/docs/TECH206793
How to prepare a Symantec Endpoint Protection 12.1.x client for cloning
http://www.symantec.com/docs/HOWTO54706
Best Regards,
Chetan

Symantec Endpoint Protection incompatible with Win7?

I had Symantec Endpoint Protection running under Vista Ultimate. Upgrading to Win7 i get a message that SEP's "Confidence Online Utility Driver" has been disabled because it may create stability problems. Symantec says they're working on it. In the meantime? Are end users are still protected? No answer from Symantec. Is there a Microsoft soluition?

Hi Craig,
Symantec Endpoint Protection is compatible with windows 7.Please check the below link.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=Symantec%20Endpoint%20Protection
Because of compatibility issues, the currently provided versions of Symantec Endpoint Protection do not install properly .To install Symantec properly on Windows 7,you can follow the below link wherein the steps are mentioned in clearly.
http://kb.wisc.edu/helpdesk/page.php?id=12029
SEP 11.0.5 is also released. If you have the serial number for the SEP you can use it in the below link.
https://fileconnect.symantec.com/licenselogin.jsp?localeStr=en_US
Please check the below link for further detials.
http://snydersoft.com/2009/09/23/windows-7-and-symantec-endpoint-protection/
If you have SMP 11.0.2 you need to call Customer care and can ask for a serial number to download SEP 11.0.5.
Thanks,
Saraga Mala
NOTE - Disclaimer
The links in this message may lead to third-party Web sites. Microsoft provides third-party resources to help you find customer service and/or technical support resources. Information at these sites may change without notice. Microsoft is not responsible for the content at any third-party Web sites and does not guarantee the accuracy of third-party information.

Symantec Endpoint Protection on Mavericks Reviews??

It seems like everyone has a review or has reviewed Symantec Norton Internet Security and Norton Antivirus yet not too much has been tested or written on Symantec Endpoint Protection.
Unfortunately we are moving in a direction where we will be installing Symantec Endpoint Protection on all our macs and I am trying to find reviews, whether personal or professional, about SEP and macs.
I know Symantec products in general have been trashed on for mac for a while now but it seems I can't find a good AV test out there that includes it for Mac (as most only contain the two symantec products I mentioned above)
Anyone have any personal experience, or know of any testing done with the Symantec Endpoint Protection on macs within the past year?

Hello Everyone,
I am Chetan Savade from Symantec Technical Support Team.
You can directly install an unmanaged or managed Symantec Endpoint Protection client on a Mac computer if you cannot use or do not want to use Remote Push. The steps are similar whether the client is unmanaged or managed. The only way to install a managed client is with a package you create with Symantec Endpoint Protection Manager. You can convert an unmanaged client to a managed client at any time by importing client-server communication settings into the Mac client.
Check the following articles:
Compatibility between Symantec Endpoint Protection for Mac and versions of Mac OS X
http://www.symantec.com/docs/TECH131045
Symantec Endpoint Protection for Macintosh Frequently Asked Questions (SEP for Mac FAQ)
http://www.symantec.com/docs/TECH134203
Send me DM here https://www-secure.symantec.com/connect/user/chetan-savade if you need any assistance with SEP for MAC.
Best Regards,
Chetan

Cisco ISE 1.2 and Symantec Endpoint Protection

Hi Experts,
Good Day!
I'm just wondering if ISE 1.2 is able to detect an application/software in a laptop like the Symantec Endpoint Protection before giving the user an access to the network? Is it possible?
I tried to searched over the internet however, I can't find any documentation about it.
Thank you for your support.
Cheers,
Niks

hello ,have you checked posturing service of ISE , with ISE posture service enabled you can check Antivirus Installation , Antivirus Version/ Antivirus Definition Date etc . Check the following link for different Posture Assessment Options available
http://www.cisco.com/en/US/partner/docs/security/ise/1.2/user_guide/ise_pos_pol.html#wp2276381

Oracle RAC and Symantec Endpoint Protection

Hello DBAs
I am installing Oracle 1gR2 (10.2.0.3.0) two node RAC on Windows 2003 Server.
The client has installed Symantec Endpoint Protection on the servers. It didnt allow us to install the clusterware successfully.
But we disabled the whole syamntec service and installation went smooth.
After that today we enabled SEPP and Clusterware services are not coming up properly...
Is there any setting in SEPP to be disabled or enabled ........
Please help...
The client needs SEPP itself on the server.
This is a Priority one case...Installer on site....
Please help...

Hi Mahesh,
for: "+After that today we enabled SEPP and Clusterware services are not coming up properly...+" would be good to know why it did not come up... Besides, did you try restarting Clusterware before enabling SEPP? Just to be sure that the restart would work fine at all (without SEPP enabled). Anyways, while I assume the latter, we need some CRSD / CSSD and event manager information why clusterware would not start up.
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Markus

Cisco Anyconnect 3.X and Symantec Endpoint Protection(SEP11)

We are currently using Cisco Anyconnect ver 3.0.3050 with SEP11. Some users are getting a Port Scan Attack message from SEP11. Never saw this when using our previous Nortel VPN client. Has anyone seen this before?

Try adding an Application exception to your SEP policy.
Creating Centralized Exceptions Policies in the Symantec Endpoint Protection Manager 11
http://www.symantec.com/business/support/index?page=content&id=TECH104326&locale=en_US

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Last edited by adrianx (2013-07-26 12:32:02)

Symantec Endpoint Protection (SEP) adds support for Windows 10 with 12.1.6 MP1.

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