T60 power jack under warranty?
My power jack on my t60 is acting up. The laptop beeps as though someone pulled the jack on and off as i type. It has never been dropped and has a 3 year warranty would this be covered? Thanks for any input.
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yes it is covered under warranty.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft
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roduct: HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
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*** NOTES 1/29/2015 (M/D/Y) 12:05 AM MST7MDT US [UTC -7:00] WES_SWF Action Type: DEFAULT
Troubleshooting steps.
Ran disk check, even after doing putting in new hard drive. No issues. Ran memory check. No issues. So memory and disk appear fine. Could be PSU based upon error code supplied. Odd w/ laptop. Forums suggested possible motherboard issue.
*** NOTES 1/29/2015 (M/D/Y) 6:45 AM MST7MDT US [UTC -7:00] WES_SWF Action Type: Snic
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Thank you for contacting HP’s Support Case Manager.
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http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&dlc=en&lc=en&product=3964065&task
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[edited name by moderator]
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PPS Desktop/Portable SupportHi @SteveKo ,
I sent a follow up message to the attention of an appropriate team within HP. It is possible that they may request more information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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If the device is unresponsive or if certain controls aren't working as expected, restart your device.
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