TA44551 My ipod wont connect to itunes because it needs to be restored but when i try to restore it, it says an error has occured
help:(
if you want fast help, you'll need to provide more details. What EXACTLY does the error say, and what error number is it?
Similar Messages
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i just got an ipod touch secondhand. when i try to go to itunes its says "request cannot be completed" then when i search for apps on the internet and try to download them it say I need to update my itunes, but then when I sync my ipod to my computer its says I have the most recent update.
I think that the message is telling you that you need a newer version of the iOS on your iPod. If the computer has iTunes 10.5 installed then your iPod is maxed out.
- A 1G iPod can go to 3.1.3 and you get that here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
- A 2G to 4.2.1
- A 3g and 4G to 5. -
Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
When trying to connect to online banking this is what I get.
This Connection is Untrusted
You have asked Firefox to connect
securely to www.txn.banking.pcfinancial.ca, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.
Technical Details
I Understand the Risks
When I click on I understand the risks and try to add an exception I get this:
This site provides valid, verified identification. There is no need to add an exception.
yet I can't get passed this and connect to the site!What are the Technical details showing as the cause?
Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
*https://support.mozilla.org/kb/Secure+Connection+Failed
Try to rename the file cert8.db to cert8.db.old in the Firefox Profile Folder to remove all intermediate certificates that Firefox has stored by visiting secure websites.<br />
If that helped to solve the problem then you can remove the renamed file cert8.db.old unless you have user certificates that you may want to export first and import them in the new file.<br />
Otherwise you can restore the certificates by renaming (copying) the file back to cert8.db<br />
Firefox will automatically store new intermediate certificates when you visit websites that send them.<br />
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder -
I have brought an iphone 4 for my daughter on ebay and when it arrived it is in recovery mode. I connect phone to my computer and click to restore and it says its extracting files when it is finished it says connecting to apple to verify phone. Then it throws up a message saying device cannot be be found. Please help im a little stuck as to what to do now
Return the iPhone and get your money back. It has been
hacked/modified/jailbroken and likely cannot be made
operative. -
When i plug my ipod into the computer itunes says my ipod canot connect to itunes because apple moble service is turned of
See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
my ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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My Ipod touch 5th gen has been disabled because I can't remember the passcode and has no wifi connection and when I plug it into itunes it says an error has occured. How do I fix it ?
What error do you see when you connect it? This support document provides instructions on how to recover an iDevice that has been disabled because of a forgotten passcode. You need to restore the device. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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i cannot connect to itunes because my 10 year "forgot" her password. so all the restore suggestions utilizing itunes will not work...HELP!
You may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPod and re-sync its content.
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My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn -
I can't unlock my ipad 2-the screen is frozenand I can't type in my password, can't shut it off and can't connect to itunes because I need to unlock it-which I can't..PLS. help! Thanks!
Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?
Did you figure this out? I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent. Same fricken thing is happening to me. I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it? This just really stinks.
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trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.
iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
Is your computer up-to-date enough for iTunes 10.7? -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service.
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