Target/Node unavailable for Service Manager/Authtenticaion

Hi,
when ever we cloned from Production to TEST...Service Manager/Authentication Manager has Target/Node unavailable....showing this...
what might be the problem..is it normal..can we ignore it...

OK, I guess I got what you mean by "Service Manager/Authentication Manager". Please refer to:
Note: 342939.1 - Could Not Contact Service Manager FNDSM_AUTHENTICATION_PROD
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=342939.1

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