Technical Monitoring - Customer Metric stays grey

Hi experts,
I did create a customer metric (RFC PULL) which reads data from an RFC-FM.
I did create a rfc-pull template and did assign this to an customer metric and alert.
However, the metric always stays grey.
If I change the measurement to "Counter Threshold" it changes to red and displays value "0".
When I open the detailed metric i can see the correct values.
If I test the rfc pull metric with report AC_ALRT_ANALYSIS_TOOLS I get all values correct.
So the FM seems to be fine.
But I don't know how to go on, how to analyze further.
Kind regards

Also check:
1880259 - ST-PI Enhancement for SLT Monitoring - Phase2
1925418 - ST-A/PI Enhancement for SLT Monitoring
1809483 - ST-PI Enhancement for SLT Monitoring
1959313 - Checking if DPC Push Extractor reports errors
1853096 - Availability Metric: ABAP Message Server Status displays "No
process found for: msg_server(.*)"
Additionally, please check the SysMon wiki in following link and
review the troubleshooting documentation.
http://wiki.scn.sap.com/wiki/display/TechOps/System+Monitoring+-++Home
Thanks
Vikram

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Technical Monitoring - Customer Metric

Hi experts,
I would like to create one customer metric, which checks the duration of jobs.
The metric should be build up like the metric of filesytems.
So there should be a kind of sub-metric in which I can see the jobnames.
And I would like to limit the jobs with this sub-metrics.
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Maybe some template function module which can be used for this?
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Hi Paminger,
Following link may be helpful
http://wiki.scn.sap.com/wiki/display/TechOps/System+Monitoring+-+How-to+Guides
Regards,
Akram

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We have recently implemented Solution Manager Technical Monitoring. We are struggling with the Number of cancelled jobs metric.
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Hi Jeff,
I have been through the exact scenario in my previous project and can relate to your frustration.
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Goto BPO Workcenter and configure the monitoring object of type Simple job.
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A detailed document created in SCN - Job Monitoring using BPM
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You can see a complete step by step implementation of my BADI in SCN Customize Email Subject in Solman 7.1 using BADI
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All the best
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Hello,
Checking the technical monitoring status, it shows grey
Checked the error & it shows the extractor not executed.
When checking the extractor status, its executed for host & not for the ABAP instance. Please assist.
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Hi Magesh,
Pls refer below notes & links
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Dear colleagues,
I found some metrics has grey status
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Dear Divyanshu Srivastava,
I tried to trobleshoot greyed metric
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Hi Roland,
I did check and below are what it returns:
Configuration XML 7.01.01.20120305075238 did not reach the agent. Agent XML:
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Hello Giri,
I had a discussion with this about SAP.
And no, it is not possible to create customer metrics regarding ASE-performance.
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Hello experts,
I have sucessfully configured Managed system and techincal monitoring for one your system.
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Ravi Pandey

Hi Ravi,
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1819848 - All metrics are grey in Technical Monitoring
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Hi Experts My alerts in the technical Monitoring are grey, the system don't read the information. The system was configured and worked in the past, but now don't read any information into the technical monitoring What i can do about?

Hi Carlos,
To get more information on the issue please do the following:
1.Access the context menu by clicking on the small triangle next to
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Roland

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http://wiki.scn.sap.com/wiki/download/attachments/269157890/How+to+create+custom+CCMS+metrics+in+MAI.pdf?original_fqdn=w…
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I have configured Technical Montoring for SLT system in our landscape .
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Hi Balamurugan,
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Hi All,
I am customizing my technical monitoring templates and would like to know :
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Hi Javier,
Refer to the documentation 'MAI Alert Consumer BAdI Interface' under
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Hello,
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Dear SAP Expert,
I have problem when setup technical monitoring SAP system through t-code SOLMAN_SETUP in Solman.
Managed system configuration (satellite system) was configured with green indicator for all steps.
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After configure technical monitoring, i found the status of monitoring status for that satellite system still gray (not performed).
And after 2 day the status is not changed yet to another indicator.
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Is there anyone of you have experience to solve this problem?
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Roland

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When the monitor is first hooked up (VGA, DVI) or turned on the monitor shows the expected display for about 3 seconds and then announces that it is going to sleep due to no input.
The menu button does nada. Nor does holding down either the power button or the menu button for 2 minutes.
I see reports of this on the forum going back to 2010, but no one seems to have solved the issue that I can see.
To me it seems that it might well be a firmware issue on the monitor's board. Does anyone know how the firmware can be rebooted or replaced?

Hello @PanzerFaust,
I understand that your HP f2105 21 inch LCD Monitor will not stay awake and you are looking for a resolution to this issue. I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options.
Thank you for posting on the HP Forums. Have a great day!
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Technical Monitoring - Customer Metric stays grey

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