Technical Monitoring - Customer Metric

Hi experts,
I would like to create one customer metric, which checks the duration of jobs.
The metric should be build up like the metric of filesytems.
So there should be a kind of sub-metric in which I can see the jobnames.
And I would like to limit the jobs with this sub-metrics.
Does someone know a procedure, how to create this?
Maybe some template function module which can be used for this?
Kind regards

Hi Paminger,
Following link may be helpful
http://wiki.scn.sap.com/wiki/display/TechOps/System+Monitoring+-+How-to+Guides
Regards,
Akram

Similar Messages

Technical Monitoring - Customer Metric stays grey

Hi experts,
I did create a customer metric (RFC PULL) which reads data from an RFC-FM.
I did create a rfc-pull template and did assign this to an customer metric and alert.
However, the metric always stays grey.
If I change the measurement to "Counter Threshold" it changes to red and displays value "0".
When I open the detailed metric i can see the correct values.
If I test the rfc pull metric with report AC_ALRT_ANALYSIS_TOOLS I get all values correct.
So the FM seems to be fine.
But I don't know how to go on, how to analyze further.
Kind regards

Also check:
1880259 - ST-PI Enhancement for SLT Monitoring - Phase2
1925418 - ST-A/PI Enhancement for SLT Monitoring
1809483 - ST-PI Enhancement for SLT Monitoring
1959313 - Checking if DPC Push Extractor reports errors
1853096 - Availability Metric: ABAP Message Server Status displays "No
process found for: msg_server(.*)"
Additionally, please check the SysMon wiki in following link and
review the troubleshooting documentation.
http://wiki.scn.sap.com/wiki/display/TechOps/System+Monitoring+-++Home
Thanks
Vikram

Technical Monitoring: customizing cancelled batch jobs metric

We have recently implemented Solution Manager Technical Monitoring. We are struggling with the Number of cancelled jobs metric.
Our issue is that users have the ability to cancel their own background jobs. This of course triggers the alert. So, from that standpoint this alert can yield a lot of "false positives".
On the other hand, we do have jobs where we would like an alert - jobs by name, by ID, by program...etc.
However when I look at the Data Collection tab for the number of cancelled jobs metric(s), the parameters are very basic and don't provide any parameters to filter out jobs based on regular expressions as some other metrics do.
Does anyone have any insight into how this metric could be customized? Or, more ambitiously, could this be implemented as a brand new custom metric? If so, this seems to be a more involved process and we haven't seen a real comprehensive "guide" on how to create and implement a brand new custom metric so if anyone has any experience or documentation to share that would be greatly appreciated.
thanks,
Jeff Henke

Hi Jeff,
I have been through the exact scenario in my previous project and can relate to your frustration.
The issue is that Technical Monitoring only plays with numbers when it comes to Job monitoring. This is also because Jobs are considered more of a Business related function.
Therefore, the best option would be to go for BPMon for jobs monitoring. This is the way I went and got a lot of success with it.
Once you have setup the BPMon structure - basic setup etc, Solution etc.
Goto BPO Workcenter and configure the monitoring object of type Simple job.
Here you can specify wildcard within the jobs that you want to monitor. for eg, *ERP*SO* - this would monitor all Sales order jobs for all country etc.... you then have to (ofcourse) define all the other components like notifications etc settings.
A detailed document created in SCN - Job Monitoring using BPM
Now as the email notification that comes out of the alert is pretty standard and at least didn't meet my requirements, so I wrote a BADI and configured the same within the Monitoring object to call this BADI.
You can see a complete step by step implementation of my BADI in SCN Customize Email Subject in Solman 7.1 using BADI
Hope this helps
All the best
Regards
Deepak

Technical Monitoring - Metric Sybase Performance

Hi experts,
are there any performance-metrics in technical monitoring for database "Sybase"?
I found metrics like physical reads and writes or logical.
But they are only for temp-db usage.
So I think not really relevant for performance, or are the relevant?
I am not really sure what it means.
What I am looking for is like, how many reads/writes per seconds and what was the average time for <SID>-DB.
Also I don't get any results for Disk Reads/Writes per Seconds.
Kind regards

Hello Giri,
I had a discussion with this about SAP.
And no, it is not possible to create customer metrics regarding ASE-performance.
All ASE-performance metrics get calculated within ST-PI coding and are hardcoded.
So there is no kind of "extractor" like CCMS which can be used.
Sure, it would be possible to code your own performance-calculation, but therefore you need to access the ASE-data, which I don't know how to realize.
However, in SP12 a lot of new ASE-performance metrics will be delivered.
So looking forward.

Technical Monitoring - Metric for Mail (SOST)

Hi experts,
does anybody know, if there is a metric in Technical Monitoring which checks the EMails of SOST?
I mean especially, the amount of mails which are failed.
Otherwise I will develop a customer metric.
Kind regards

Hi Christian,
I haven't used for any template for SOST and not sure even on it's existence in delivered templates.
However, you have this thing RZ20 to check number of emails in queue.
You can use the metric in RZ20 and migrate it in Tech Moni.
Make and test a custom alert using the below documents
CCMS to Technical Monitoring Migration: Use case - Monitoring OS Processes in Technical Monitoring
http://wiki.scn.sap.com/wiki/download/attachments/269157890/How+to+create+custom+CCMS+metrics+in+MAI.pdf?original_fqdn=w…
Regards,
Divyanshu

Technical Monitoring -SLT System - No Metrices delivered

Dear Experts,
I have configured Technical Montoring for SLT system in our landscape .
But still i could not find few metrics collecting data . It shows as no metrics delivered .
Attachment has details about the metrics .
Please help me to fix the issue and let me know for further details .
Regards
Bala

Hi Balamurugan,
The solution for this kind of issues are different and not fixed solutions.But please check below points to make sure you have covered all steps.
1)LMDB landscap verfication should green for managed system.
2)Managed system setup should be green .
3)In technical monitoring setup make sure you assign all templates which is valide for your managed system software components.
4)After TechMon activation check managed system extractors in "Extractors Framework" administration and make sure all extrator in active and last runs are green.
Thanks,
Prakash

Where do I set the polling frequency for Technical monitoring in Solution Manager 7.1 SP10 ??

Hi All,
I am customizing my technical monitoring templates and would like to know :
1. Where we can set the polling frequency for each metrics for triggering alerts through Technical monitoring in Solution Manager 7.1 SP10 ??
2. Is it like each time our threshold is breached, it will send an alert irrespective of polling frequency ??
I know the data collection interval time for each metrics in technical monitoring template but the as per my observation the polling frequency is different.
Need your guidance.
Regards,
Manish K

Hi Javier,
Refer to the documentation 'MAI Alert Consumer BAdI Interface' under
http://wiki.scn.sap.com/wiki/display/TechOps/Alert+Consumer+BAdI+Interface link for information on the input to the BAdI.
Kind regards,
Roland

Disable EWA Alerts ins Technical Monitoring

Hello,
I would like to disable certain "Early Watch Alert" Alerts in the Technical Monitoring application of Solution Manager 7.1.
E.g. in my setup we get the warning that EWA:Security-Alert: "Security-related SAP notes have not been applied"...
Since this will be the case for most systems most of the time I don't want the warning to appear in the technical monitoring Dashboards.
I figure, that these alerts propably have something to do with "EWA Integration into MAI" and also that a "Early Watch Alert Template" seems to exist.
Unfortunately I'm not able to configue this template.
Do any of you know where "EWA Integration into MAI" or the above mentioned template can be customized?
Best Regards,
Thorsten

Hi,
Other way, you can manually deactivate metrics from the Technical monitoring setup, template maintenance-> select the template -> uncheck the EWA metrics.
Thanks
Jansi

Technical Monitoring - DBA Connection red (failure)

Hi experts,
I have the following problem.
In technical monitoring I have one managed system, on which the DB availability check is not working.
The DB is a Sybase ASE 15.7
In solman_setup->system config the DB connection is configured well (green status).
Also if I open the dbacockpit of solution manager, I can see the DB of the managed system and the connection checks are working fine.
But in technical monitoring, I get the alert that the DB is not available and also that "DBA Cokcpit Connection Status" = failure.
If I go to the details of the alert, I also can't see the problem.
I did already remove and add the system more often. Further I also did remove the connection in dbacockcpit and created it again.
But now I don't have any further ideas.
Hopefuly somebody can help me.
Thank you

Hi Christian,
1st let us find the error related to this.
Follow below KBA to find out the error that is causing the issue.
2016715 - Metric Troubleshoot using MAI Tools
Since, you are motioning a remote ASE database, make sure the below KBA is read and applied.
1532253 - SYB: Remote DB Monitoring for SAP Sybase ASE
Regards,

SolMan 7.1 Setup Monitoring - Custom Template is not display to Assign

Hi All,
SAP Solution Manager Configuration: Technical Monitoring - System Monitoring
While creating custom template, i am facing issue, Please check it out below screens,
After done, all setup, the custom template should display to apply and active.But it is not displaying
This is the error msg below,
Please help me out
Regards
Jay

Hello Jagadish,
thanks for your support.
I went with Visual Admin tool to node SID - Server - Services - SLD Data Supplier.
I saw some information - how can I check here?
Afterwards I went to node SID - Server - Services - JCo RFC Provider and saw informations about client, user password. How can I check these informations? I stopped the SAPSLDAPI_SID RFC listener and started again. This worked without problems.
I closed visual administrator and tried to login again via http://hostname:50000/sld. After cklick on button "Administration" there is no reaction - I get a blank site with no information on it.
When I start configuration again through SOLMAN_ADMIN system hangs now in step 107 " SLD Server Configuration".
Regards,
Julia
Edited by: Julia Bayrhammer on Oct 26, 2011 9:04 AM

Technical monitoring SAP ERP 6.0 NW 7.0 SP 28 in Solman 7.1 SP10

Dear All,
Solution manager 7.1 with SP 10.
Added manged system SAP ERP 6.0 NW 7.0 SP 28.
completed managed system and technical monitoring.
But still not getting system in Technical monitoring -> system monitoring work center.
Regards,
Nikunj Thaker

Hi Nikunj,
Please check following:
1831983 - How to display dashboards from SolMan 7.1 SP05;
http://servcie.sap.com/rkt-solman > SAP Solution Manager 7.0 > Technology Consultant & System Administrator > System Monitoring / Administration
www.service.sap.com/slr -> Service Level Reporting
www.service.sap.com/ewa -> EarlyWatch Alert
Here it is described how to activate such reportings.
1909531 - Metrics in Interactive Reporting - Solution Manager 7.1
All those points are covered by the ALM Reporting dashboard and other
dashboards which are mentioned in 1831983 (and the SAP
Documentation) which was already provided in this message. Please also
check following notes:
1862024 - ALM Dashboards not showing any information
1570399 - Solution Manager BI reporting
Thanks
Vikram

SOLMAN 7.1 Technical Monitoring - System Monitoring - Host Grey

Hi All,
Wondering why my host monitoring in system monitoring is greyed out? I managed to get Technical Systems, Database and others work well but not Host Monitoring.
I checked SAPHOSTAGENT is running fine, DAA and wily as well. Also, all updated to latest version. Template assigned to Host monitoring as well. All troubleshooting and logs leaves no clue.
Any idea as i've run out of ideas.....
Cheers,
Nicholas Chang

Hi Roland,
I did check and below are what it returns:
Configuration XML 7.01.01.20120305075238 did not reach the agent. Agent XML:
No measured values have been reported by data provider.
No measured values were ever calculated.
However, when i click on the "FIX" icon, nothing appears........
I've changed the metric for "Host" managed object, assign and activate, rerun technical monitoring setting.
i dont find any useful thread on SDN nor SMP. I've drill to landscape browser, agent log, daa log, extractor and etc but to no avail. However, i did get host info on Wily and E2E.... just wondering???
Any clues?
Thanks,
Nicholas Chang

Technical monitoring system status is showing grey

Hello experts,
I have sucessfully configured Managed system and techincal monitoring for one your system.
But i am nto able to see alerts and system staus is Grey for all the tabs.
Attached is the screen shot of system SBI which newly configured.
Please let me know which action is required to resolve this error. Your response is higly appreciated.
Thanks and Regrads
Ravi Pandey

Hi Ravi,
Please check this note.
1819848 - All metrics are grey in Technical Monitoring
2016745 - Grey metrics information required for analysis in technical monitoring with SAP Solution Manager 7.1
Also execute TCODE MAI_TOOLS on solman and refer SAP Note 2016745 for more info on inputs.
Regards,
Divyanshu

Technical Monitoring one template used for production and non-production system.

Dear All,
Is there a way to have one template in Solman Technical Monitoring for production system and non-production system with different alerts ? For example if it exceeds a threshold for production system it will trigger red alert or set automatically an incident and if it's non prod system it will go to yellow warning alert ?
Regards
Lukasz Goral

Hi Likasz,
You first create and customize the template, and then assign to a system.
If it was selecting a system and then customizing a template, then may be such functionality makes sense.
So, I don't think that is possible.
Better would be copy the template used for production to non-production and make the adjustment to it.
Regards,
Divyanshu

Monitoring Status is Still Gray [Not Performed] When Technical Monitoring Setup DOne

Dear SAP Expert,
I have problem when setup technical monitoring SAP system through t-code SOLMAN_SETUP in Solman.
Managed system configuration (satellite system) was configured with green indicator for all steps.
Technical monitoring (system monitoring) steps were configured also with green indicator for all steps.
After configure technical monitoring, i found the status of monitoring status for that satellite system still gray (not performed).
And after 2 day the status is not changed yet to another indicator.
There is no problem with network firewall and server firewall.
Is there anyone of you have experience to solve this problem?
Please help me to solve this problem.
Thanks & regards,
Husin.

Hi Husin,
If the status is still grey please re-execute the steps mentioned in SAP note 1819848 - All metrics are grey in Technical Monitoring to see if this helps.
Kind regards,
Roland

Technical Monitoring - Customer Metric

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