Terrible printing issues with HP Office Jet Prop 8500

Printer is printing sloppily and some lines unreadible. We did every aspect of cleaning c artridges and alighments, nothing hass changed. We use only GENUJINE ink cartridges and even switched one out. Printing just as bad. What else do we need to do?

Hi @NYSWDA
I would be happy to help you with your officejet 8500. I understand the print quality is currently poor despite your efforts thus far. Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series.
If you reach Solution seven and the issue persists, please call us, we will have in and out of warranty options available; If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

How to print borderless with HP Office Jet Pro 8100?

HP Office Jet Pro 8100 printer
I changed the setting to borderless in the advanced setting but still got borders on the picture.

Thank you for the additional information. It is exactly what I needed.
Here is the Full Feature Software and Driver for the printer. Install it to see if it solves your problem.
Please click the " Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Printer Problem with HP Office jet 6600

I have the following message displayed on the printer.
There is a problem with your printer or ink system. Turn the printer off then back on if the problem persist contact HP.
I have searched through the HP suggestion for repaid but find no match.
I did change my cartriges for the first time. The magenta supply showes low even though its a new cartrige all the other show full,
I'm under waranty but have no idea how to move forward
Any help would be greatly appreciated

Hi @FrankieP,
Welcome to the HP Forums!
I understand that you are getting the error message, "There is a problem with your printer or ink system. Turn the printer off then back on if the problem persist contact HP". With you HP Officejet 6600. I am happy to help with this error!
I would recommend to look through this guide, 'Problem with Ink System' Error Message Displays on the Computer During Setup.
If that guide does not resolve your issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Acrobat Standard 8 on Windows 7 printing issues with Microsoft Office 2003

When I try to print from Microsfot Word, Excel, etc. Version 2003 files will not print. I have adobe standard version 8, Microsoft Windows 7 Home Premium - 64 bit, Microsoft Office 2003. Please help!!!! I don't get an error message. The progress bar stops at about 10% and goes no further.

AA8 is not certified for Win7, particularly X64. Be sure to update your Acrobat to the most current version and you might be able to use it. As an alternative, print to file when using the printer and then open the file in Distiller to get the PDF. That may be your only choice, but I do think some folks have been successful with WIn7 and AA8. However, the x64 system puts a wrench into the problem.

Recurring Printing Problem with HP Office Jet Pro L7590 w/Windows XP operating system

This printer is a real workhorse but frequently, when printing large documents from the internet, the type changes from regular print to total giberish -something similar to a Russian Script. It does this midsteam into the document and there is no error message or any indicatin that something is wrong. It is also hit or miss-sometime I get the entire document in English and sometimes I don't. Unfortunately, I'm wasting a ton of paper and time to redo everything when it occurs.
Other than the above, it works fine. Any suggestions on how to correct?

So the printer will begin to print garbled text in the middle of large document print jobs, from time to time? Is this correct?
How is the L7590 connected to the WinXP PC? (USB, ethernet, wireless)
How long is the USB cable if connected this way?
How far away from the router is the printer if connected wirelessly?
If usb connected, how old is the USB cable?
It is possible that this problem is coming from a connection problem. If a minor connection issue exists, then it can leave portions of the print language being sent as commands to the printer out. This can change the printer's interpretation of the printer command language.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Simply Print Anything document with my Office Jet 6600

Why can't I print with my Office jet 6600??
Everything is connected but it is supposed to be Wireless??
Please HELP I have been fighting this since I bought this printer!!
Rene

Hello rcblv. In order to assist you, I need to determine if the issue is hardware or software related. I want you to make a photocopy and perform a printer status report. I've included a link to the manual of this printer in case you need it. Let me know as soon as possible what the results are. I'm only here to help!
http://h10032.www1.hp.com/ctg/Manual/c03226612.pdf
Mario
I worked on behalf of HP.

I just replace my modume and am trying to print on my HP office jet pro printer which I share with a PC computer. It worked before but I can not get it to print. My MacBook says it is connected to the printer,but then it says it is idle. What should I do?

We just had our modume replace and I am now trying to print on my HP Office Jet Pro

Hello mariamac80,
It sounds like you cannot print from your network printer on your MacBook. Printer issues can be a but tough to nail down, but I would recommend trying the troubleshooting in this article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Cheers,
Sterling

How to scan with an office jet 6500a and a Mac OS 10.9.4?

how to scan with an office jet 6500a and a Mac OS 10.9.4?
This question was solved.
View Solution.

Hi midandco,
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend readding the printer with theOS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Please let me know.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

New hp Office Jet Pro 8500 A910 will not take printing from computer to printer

My new HP Office Jet Pro 8500 A910

Hi Acepvteye,
Welcome to the HP Forums!
I understand that you cannot print with your HP Officejet pro 8500 A910, and I am happy to help you with this
issue!
For further assistance, I will need to know:
If the printer is connected, Wireless, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

HT6114 HP Office Jet Pro 8500 Scanner no longer works with Mavericks upgrade

I have an all-in-one printer/copier/fax/scanner, HP Office Jet Pro 8500. The scanner no longer works with the Mavericks upgrade. Is it possible to get the scanner back in use? The printer and fax is fine, but I really use the scanner a lot. Please helap me.

The following link to the HP Support site indicates that scanning is still supported for the OfficeJet Pro 8500 using Mavericks but also indicates that "you may need to scan in a different way than you did before you installed Mavericks." See the FAQ section of http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en &os=4159&product=3752456&sw_lang=#N1237

Use HP office jet pro 8500 as printer for i pad

How can I use my printer HP office jet pro 8500 (LAN) with my I pad & I phone for print outs?

see if this link helps http://support.apple.com/kb/ht4356

Installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out

installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out anything with Black ink. I ran all the diagnostic tests including cleaning the cartridges, cartridge alignment, shut off the printer unplugged it, restarted, shut down computer retarted. All the other colors work except for the black cartridge. I checked the vent on cartridge and it is they way it should be. How can I print with Black Ink? very upset!!!! Have got to get something printed ASAP

I've got the same with a new black ink cartridge. The display keeps alerting that you have to renew the ink. Tha's oke but the printer does not print black/White.
Do i have to replace the collor ink also at the same time?
Does it mean that if you replace black and not the color that it's NOT possible to print b/w?

Issue with Analysis Office Add in

Hi,
User are having an issue with Analysis Office and giving the error.
From Analysis Office-> Open workbook->after Login to AO using BW connection
After opened the report ->when refresh the report, getting the error
"An Exception occurred in one of the data sources. SAP BI Add in has disconnected
Nested Exception. See inner exception below for more details
Initial RANGE-LOW for customer exit variable ****_EXIT_001 corrected ..
Under details
An exception has occurred in one of the data sources.
SAP BI Add-in has disconnected all data sources.(ID-111007)
We are using BO AO for MS Office Add-in 1.4 SP3 in BO server.
Please let me know the reason for this error and how to fix this.
Thanks in advance.
Jayakrishna

Hi Krishna,
Thanks for the reply. The Sales office field is directly mapped in the transformation and does not have any routine. Its the Key field.
The Billing Document Condition infocube is being feed by the DSO '2LIS_13_VDKON - Billing Document Condn' and datasource is '2LIS_13_VDKON'.
The Open Orders infocube is being feed by the DSO Document Order item / Delivery; below which we have another 3 DSO.
1st DSO has the Datasource '2LIS_13_VDITM'
2nd DSO has the Datasource '2LIS_11_VAITM'
3rd DSO has the Datasource '2LIS_11_V_SSL'
The Sales Office 7 has txn records for the month of April & May.
The report built on top of a Multiprovider and the for the months June and July, we have txn records fine for the sales office 01 - 06.
Please help me, if i am missing anything here and make me to understand better.

Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

Thanks for the reply. I'll have a look at your solution.

Terrible printing issues with HP Office Jet Prop 8500

Similar Messages

Maybe you are looking for