The FIOS O.N.T. Battery Backup Replacement Problem

I ordered the suggested replacement for the BBU the GT12080HG and turns out our battery in the ONT has an extra set of wires out the top connecting above the battery; the replacement does not have these. The number of our battery is the PX12072 that the 12080 replaces but I'm wondering about that extra set of wires. Any help appreciated.

That is great to hear/read, but can you provide more details so that if other users have the same issue they can get it fixed.
Please and thanks.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Similar Messages

  • Areca RAID Battery Backup Module Problem

    From the advice on this forum, I decided to go for an Areca 1680ix-12 and I've had it for about a week.  I now have a 6 disk RAID 3 running.  However, the battery back up unit was delayed, so I have only been testing the RAID so far and haven't enabled the write cache.  I received the battery unit today, and if I install it and boot the machine, I start getting the familiar Area beep sound that something is wrong.  If I have a look in the log, I see an 'under voltage' error.  Upon further examination, if I look in the hardware monitor, the 'CPU +1.2V' is running at less than 1.2 - somewhere around 1.08 (can't remember the exact number now).  I assume this is where the error is coming from.  If I unplug the batter backup and reboot, it stays consistent at 1.2 (or higher) with no voltage errors or beeping.  Anybody seen this before?  I'm thinking the battery unit is DOA, unless one of the gurus around here know how to fix this.
    Thanks,
    Clayton

    Harm,
    Thanks for the reply.  I triple checked that the cable was properly seated on both the BBM and the 1680ix.  It's just the single cable correct?  No other power cables necessary?  It currently says 'Charging(96%)', however when the BBM is connected all the hardware readings are normal except for the CPU 1.2V which is at 1.12V dropping down to 1.08.  When it hits 1.088, that's when under voltage error appears, which is about every 5 minutes while I'm trying to get this battery charged.
    Should I wait until the battery is charged to see if the voltage goes up a bit, close to your 1.184V?  However, even if a charged battery fixed the situation, it doesn't seem right to me that you can't run the card without a fully charged battery.

  • Battery Backup APC vs. Belkin

    Hello...
    Can anyone advise which is better for a battery backup for my PowerMac G5 (APC vs. Belkin)?
    Thanks!

    My experiences with both Belkin and APC.
    Get an APC.
    The belkin I had had to be disassembled to change the battery that they did not have a battery for that model.
    I bought an APC. I found that after a couple of system updates it did not shut down the computer. They worked with me for weeks on a solution and were very helpful. The battery that they sent me to help resolve the problem was an extremely easy plug and use type of thing.
    We found out that it did not shut down as the supplied software was not compatible with the later Mac OS updates. The told me to uninstall power chute. It turns out it comflicted with the mac power saver shutdown option.
    Do no install power chute for Macs. Use the native power option under energy saver in system preferences. Select setting for and pick the UPS option. Then there are three shutdown options to use. I use the first by checking it and selecting one minute.
    You will need to use the USB cable that comes with the APC unit.
    The battery level will also show up. The battery level drops very fast even thought it had plenty of minutes left on battery. I have gone over nine minutes with my RS 800 unit and it did not run out of power. I have onlt the computer and monitor on battery backup.
    The level drops to zero in about one minute but this is bogus and it will go much longer on battery. I pull the plug and this is how I test the unit. I do not know if APC has noted this problem with the Mac in their APC UPS boxes. They will not undate their software as fast as apple. It is not needed use the Mac OS options and it should work OK.
    I have no idea if Leopard has made any difference in the native power option.

  • I don't have phone, but the TV says I need to replace battery backup for phone?!?!?!

    Hello,
    For three years, we've had Verizon Fios Internet and TV.  We've never had a phone.
    Today, the contraption Verizon plugged in the wall (sadly, I'm not really sure what it is, and had forgotten it existed until today as it's tucked behind some furniture) started beeping and the replace battery indicator light is on.  Furthermore, when I turn on TV, I am greeted with this message:
    My questions are:
    (1) If I don't have phone service, why would I even have a battery backup (much less need to replace it) to allow phone service during power outages?
    (2) Since I have only internet and TV, can I safely go without replacing this battery?
    (3) If the answer to #2 is yes, then how do I get the thing in the wall to stop beeping every 30 minutes?
    Thank you in advance to any responses.

    You can unplug the battery in your optical network terminal (ONT) and the message needing to replace the battery will go away.  Verizon customer service did confirm the battery is only for phone service when power is off.
    I was only able to find 3 links on the alarm / battery backup.  It looks like they never thought about people who did not want the phone feature and to silence the beeping with the battery removed?
    I don't know how frequently my unit beeps, but I don't normally hear it because it is in my garage.  I don't know if it has a pattern to when it beeps; but when I'm in the garage, I sometimes hear a single loud beep for about 1 second. 
    I imagine the battery must enable the laser to function when the power is off besides supply power to the copper phone lines in your house for a line powered phone.  I would assume then that if one had a UPS to power the computer and router and a good battery in the BBU; then one could have an internet when the power is off too?  Verizon user manuals don't mention this, so it might not work?
    Links on the audio alarm of the BBU (battery backup unit): http://www.verizon.com/support/residential/internet/fiosinternet/general+support/getting+started/que...
    http://www.verizon.com/Support/Residential/tv/fiostv/general+support/new+to+fios+tv/questionsone/121...
    http://www.verizon.com/support/smallbusiness/internet/fiosinternet/general+support/getting+started/q...

  • I just got my replacement  iphone5 but i am not satisfied that because the battery backup is worst and the one of the speakers have not working so i have doubted that its a brand new or refurbished one. i replaced it in the warranty period

    hi i just got my replacement  iphone5 but i am not satisfied that because the battery backup is worst and the one of the speakers have not working so i have doubted that its a brand new or refurbished one. i replaced it in the warranty period

    thanks for the information about speakers. and i mean the battery back up the battery i always getting lower even im not use. and can u pls tell me how to check this as a brand new or not. b'coz in the store they gave me replacement phone without boxing. the phone was coverd by wrap and they never give any receipt for this

  • Fios battery backup questions

    I am wondering if the fios battery backup is okay with generator power.  I have a generac whole house generator and I have one ups that is fine with it and a smaller one that does not like the power it puts out.
    Wondering if the fios ups will work with it or keep going on and off house power during an outage.
    Also, does the fios backup keep every fios service running?  I realize the stb's need another power supply.

    astro_guy wrote:
    Does Verizon offer an option where they back up the internet service as well?  It just seems silly to back up one UPS with another.  It's hard to imagine that this option wouldn't be available for business customers.
     No, the BBU is only intended for the phone system. The thought behind that was that if power went out, then your computers and TV's would not have power to run (not considering laptop batteries) so there would be no need for internet and video to work if the power was out. And with only having to power the phone, the power draw is low enough to make a battery feasible. If it had to power the internet and video as well, that battery would have a significantly lower life expantcy. And many areas of the country require the phone to work for a certain amount of time which is one of the reasons for the battery in the first place. Adding the other services to that list would lower the battery life enough to violate the reqirements for the phone to work. Hence, the bbu only powers the tv/internet for 5 minutes after the power goes out, then it drops the internet/video to save power for the phone.
    ====================================================================================
    Error exists between keyboard and chair.

  • Additional FiOS Voice Battery Backup for I-211-M-K

    I understand that the battery backup for the phone lasts about 8 hours.  That is not enough for a significant blackout.  Can I order an additional battery backup unit?
    I have the small desktop version of the ONT.  The model is I-211-M-K.  So I would need the battery backup unit that goes with this.  Is this available to purchase?  I don't see why it shouldn't be.  If a customer wants more hours of backup time in case of an emergency, then we should be able to have it.
    Thanks.

    Good evening. You can call our battery replacement center at 877-503-3537 to get an additional batteries.
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

  • Is there a log entry indicating the use of battery backup?

    I have a Late 2013 iMac, 27" i7 780m running Mavericks 10.9.4 - Is there an entry in any of the System Report logs that shows whether or not the computer had to make use of a UPC battery backup?
    I've experienced some of the same issues people have had with their system not waking from sleep, having to resort to using the power button to get things moving again. Today, however, we had a serious thunderstorm and when I got home the system was shut down (or possibly not wanting to wake from sleep - the iMacs have no glowing light like my old Mac Pro, so there's no way to tell if the thing is shut down, a "heavy sleeper", or what). I'm asking the above question because if the system ever does have to rely on the battery backup while I'm away I want a way to confirm the system is actually using the UPC and shutting down properly (via Power Management settings) and not simply getting knocked out by a power failure.
    It's somewhat unrelated, but the not-waking-from-sleep issue factors into this because that problem seems to be unrepeatable under any controlled circumstances. The support documents starts with disconnecting peripherals that might cause an issue, but the problem pops up so infrequently (weeks apart) there's no way to know if a disconnected USB hub is the culprit or a red herring. Today, for example, I'm left wondering if my issue was a power outage (the UPC should have taken care of a safe shutdown) or if I had an iMac not wanting to wake from sleep.

    Go to Settings>iCloud>Storage & Backup>Manage Storage.  Your backups are listed at the top, along with their sizes.  Note: this will only list your most current backup.  You may have your previous two backups available too but you cannot access any size information about them.

  • Last Friday, the broken glass of my iphon g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my iphon back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

    Last Friday, the broken glass of my phone g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my phone back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

    Since Apple doesn't repair iPhones (they replace them) you will have to take it back to whoever "fixed" it. Since it's been opened by an unauthorized 3rd party, it is no longer eligible for replacement by Apple.

  • TS1372 I replaced the hard drive, motherboard, and battery but now can not restore my Ipod 5th gen?  Error code 1416, any help?

    I replaced the hard drive, motherboard, and battery but now can not restore my Ipod 5th gen?  Error code 1416, any help?

    When I did a Google search on "1416 error ipod 5th," there is some discussion that the earlier version of the logic board only accepted 30 and 60 GB drives (or words to that effect), but the later "5.5" version did allow larger capacity drives.  If that info is true, the question is, do you have a compatible combination of logic board and hard drive?

  • My phone intermittently States that the temperature is too high and so needs to cool down!! Howeve, it feels cold and I am only able to shut it down to restart it. This only temporarily resolves the problem. This started when battery was replaced.

    Iphone 5 is stating that the phone is too hot and needs to cool down before it can be used. However the phone actually feels cold!! I can turn the phone off and restart it which temporarily resolves the issue. this issue stated once Apple replaced my battery. Any solutions or idease??

    Take it back to Apple and have them look at it.

  • From the time i upgraded to os lion my battery backup from 7 hours became 4 hours, how do i resolve it?

    from the time i upgraded to os lion my battery backup from 7 hours became 4 hours, how do i resolve it?

    When you upgrade to Lion, Spotlight will re-index your hard drive. This happens only once, but can take a while and may eat a lot of battery. Is still Spotlight indexing? If yes, then check your battery amount in the coming days after the indexing is complete. If Spotlight is done indexing, do the same and check it the coming days.

  • Macbook air works only when connected to the power cord. Battery condition: replace now.

    i have MacBook Air
    OSX 10.9.4
    Processor 1.7 GHz Intel core i5
    Memory 4 GB 1333 MHz DDR3
    Computer does not start without power supply and stops when the power cord is disconnected.
    The battery condition: Replace Now
    what do i do now?

    If you're still under Apple Care, it will probably be done for free.
    You left no clues as to the model of your MacBook Air, so we don't know its age.

  • I formatted by PC which erased the iTunes software as well. Now when i try to backup my iPad the new iTunes doesn't have access to my existing files. The option is to erase the current content of my iPad and replace it with existing files on my PC.

    I formatted by PC which erased the iTunes software as well. Now when i try to backup my iPad the new iTunes doesn't have access to my existing files. The option is to erase the current content of my iPad and replace it with existing files on my PC. How do i get access to the preivous library?

    Drrhythm2 wrote:
    What's the best solution for this? I
    Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

  • Anyone know what the price to have a battery replaced on an iPod touch 4 is?

    Anyone know what the price to have a battery replaced on an iPod touch 4 is?

    Apple will replace your iPod with a refurbished one with a new battery for $79 (USA) or you could do a Google search on "replace iPod battery" for a local or on line repair place that will replace the battery for less.  You can even find a replacement battery (same search) for about $10 and replace it yourself if you're up to it.

Maybe you are looking for

  • INTERNAL_PROBLEM in AutoID_integration_scenario

    Hi. I have to import in Configuration (Integration Builder) the AutoID_integration_scenario. After assigned the services and configurated the connections, I try to generate the scenario but the form doesn't react. When I run the "Check Configurabilit

  • Database error when generating reports.

    When I try to generate a report I get this error message: A​ ​d​a​t​a​b​a​s​e​ ​e​r​r​o​r​ ​o​c​c​u​r​e​d​.​ ​T​h​e​ ​d​a​t​a​b​a​s​e​ ​e​r​r​o​r​ ​t​e​x​t​ ​i​s​:​ ​(​C​S​)​ ​"​D​B​D​r​i​v​e​r​ ​f​a​i​l​e​d​ ​t​o​ ​l​o​a​d​ ​:​ ​/​o​p​t​/​n​o​v​e​l​

  • Ok-code to scroll down in a table control on batch input

    Hello, I'm trying to create a batch input session for transaction VA02 (Change  sales  order) : I need to go scroll down in the table control of the screen (item -> Conditions) 3 times to delete the a line; In the batch input (SHDB), i go scroll down

  • Ordering photo book from Slovakia

    I know that normally it is not possible as Slovakia is not listed in the supported countries. However, I would like to check if someone has an experience for example with exporting whole book to PostScript and then sending via e-mail to Apple shops i

  • Help on Decision making required

    Hi, We've an intranet based application running on weblogic (both a/s ans w/s) and we would like to introduce another module to this application and give this module alone the internet access -- internally this module shares lot of resources with the