The infamous "Capture encountered a problem" once again

Hi all, I'm sorry to bother you with an often discussed issue but I haven't found any solution yet, it's driving me crazy and I desperately need someone's help.
"Capture encountered a problem reading the data on your source tape. This could be due to a problem with the tape. Capture has been aborted and your clip has been saved"
This problem occurs only seconds after starting the capturing process. Regardless of where on the tape I start. My camera is a Canon XL1s, but I also encounter the capture problems with my Sony consumer cam.
Ok, what have I tried so far:
- capturing the footage using the "non-controllable device" setting.
- Preferences - advanced - switch off the "abort when dropped frames etc" setting
- replaced the Firewire cable
- using iMovie to capture This seems to go well, but after the capture the program crashes.
Any other suggestions? I have to mention that I have used the "movie" setting on my camera. This similar to the "progressive" mode on Panasonic cameras.
Thanks a lot for your help
Siebe

Are you using capture now? I found I get the best result by logging the clips first.. making sure the "in" setting is at least a few seconds in from any possible glitch in the tape (new scene or blue screen) and using batch capture.
This also seems to work better on one of my cameras than the others with the same tape.. so try it on both..
Dont know if that will work for you.. but its the best I was able to come up with for me!

Similar Messages

  • "Capture encountered a problem reading the data" ANYBODY HAVE AN ANSWER?

    "Capture encountered a problem reading the data on your source tape..."
    How do I get FCP to capture the footage? The tape is fine as far as I know. When I play the tape it shows up in the capture window, but when I click capture "Now", it'll capture 2 seconds, stop, then give the message:
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    Any help would be greatly appreciated.
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    I recently read on this forum where someone said they:
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    Try another device-- deck or camera to eliminate that possibility.
    So I did this and now suspect the camera...
    I tried another camera, and I still encountered the problem, (probably because of tape damage at this point), But the ALT camera did a much better job and digitized over areas the TUV 900 could not.
    Now, I agree it is a camera issue. It could be 'bad tensioning' in the cassette, or my tape transport in the camera could be 'slacking the tape'. (I was using a Maxell Minin DV rewinder recently.
    Is this camera even worth repairing, or even able to be repaired? ( $3-500. ?)
    Am I better off getting a newer model at this point?
    Also I am seeing ALOT of 'artifacting', big blocky elements of distorted image to the left side of my screen during and on digitized clips. (Could the head be going south?)
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  • Capture encountered a problem reading the data source tape .

    FCP 4.5
    SONY DSR-20 deck
    dual 1.5GHZ
    There are sound drop-outs on my source NTSC mini-dv tapes
    the time-code looks pretty steady in the DSR-20 deck display
    however i keep getting the following message when i try to digitize:
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    I've tried setting Device Control to "Non-Controllable Device" and trying to capture video ONLY [the drop-out is mainly in the sound] which has generally solved this problem in the past but to no avail.
    The same message comes up.
    I realize my source tapes are messed up but how to work around it?
    any advice please !
    thank you

    The most direct work-around is to play your DV tape through the analog outs on some device and to bring the signal into a a/dv converter and to capture using 'capture now/non-controllable device'
    I'm doing this as I write. A student, who did not know any better, recorded on LP mode and the timecode (and recording in general) is nearly unusable. This is the only way I've been able to get it into the system. It ain't pretty but you will have the material.
    You are correct when you inquire that there will be no time code and the material will take a 2 conversion hit.
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  • Capture encountered a problem

    I had a shoot in Antigua and ran into some audio drop out problems. Now I am try to capture tapes and I am getting the below message.)
    Capture encountered a problem reading the data on your source tape. This could be due to a problem with the tape. Capture has been aborted and your clip has been saved.
    Power Mac G5 Dual 2.0    

    I'd just check the playback and the timecode to make sure it's accurate. If it is, I'd go on and edit the saved clip.
    Could be caused by so many different things... dirt in the camera when it was shooting, bad tape, dirty heads on the playback device...
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  • Capture encountered a problem reading....

    I know that this issue has been beaten to death but none of the responses seem to help.
    I am consistently getting the following error message: "Capture encountered a problem reading the data on your source tape. This could be due to a problem with the tape. To capture as much footage as possible, please capture a clip that ends before this segment, and another one that starts right after it."
    I have tried different cameras as playback devices without success.
    When I use "Capture Now" I get the following message: "Capture encountered a problem reading the data on your source tape. Capture has aborted and your clip has been saved."
    Imovie seems to import the same "problem tape" without an issue.
    I have capture at least one tape without a problem. On some tapes after the above message occurs I am able to get past the "bad spot" and continue to capture. On other tapes the message keeps occurring.
    I have dubbed a problem tape but the error message continued to appear at the same spot in the tape.
    Most footage was taken using a SONY TRV 900.
    QT is up to date
    I do not believe this is a TC issue.
    I have also tried different firewire cables.
    This problem is making my attempts to capture over 100 tapes simply impossible. Is there any reason to believe that using a deck (rather than a camera) would eliminate this problem?
    NOTE: I had one tape that captured fine. However when I start getting the above errors, even the "good tape" generates the error (when it previously captured fine.)
    Are there certain files that can be getting corrupted that I can trash?
    Is there any workaround that would force FCP to capture the tape?
    Mac Pro 2.66/FCP 6.0.5

    PROBLEM SOLVED!
    Hi Daisydaisy, I also was struggling with this same problem and found your post when I was doing research. I would like to share the solution I found with you. I also use a Sony TRV-900 which I have owned for 9 years.
    I had my camera professionally cleaned and serviced. Besides being cleaned, the gears that turn the tape were tweaked and set back to the correct specifications.
    I had used tape head cleaner I bought at camera stores to clean my camera, but that was not good enough.
    I can now digitize without any problem.
    There is one catch. The tapes I shot with my camera before I had it serviced play back fine, BUT still can not be digitized without getting the 'can not read source tape' error message.
    All new tapes recorded with the camera AFTER it was PROFESSIONALLY CLEANED and had ROUTINE MAINTENANCE digitize perfectly without any error.
    I've seen this problem crop up on other message boards when I was doing research into this problem, and there never seems to be any solution to this. I finally found a message forum from 3 years ago, in a deep Google search, where a guy solved this problem by having his camera professionally cleaned and serviced. I took his advice, and it solved the problem of 'CAN'T READ SOURCE TAPE'
    BRAVO! FINITO!
    By the way, I went to a place in Burbank, California called TEK Media Group. There phone number is 818-244-4440
    It cost me $350 to have the camera cleaned and serviced. They said the the drums were dirty and the tension was off too.

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    Controlar - Electronica Industrial e Sistemas, Lda
    Solved!
    Go to Solution.

    I'm still going through the example, but since the error ocours sporadicaly this could take some time to pinpoint the error.
    I was reviewing the code and I was wondering about some simple things, like:
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    My program has a TAB with a simple TestStand user interface and when I change TABs I close the teststand ui; when I use that user interface I load and unload the same DLLs that I use on the other TABs, i. e., when using the UI I load all the DLLs that comunicate with the devices and when I change TABs I unload all the DLLs because on each separate TAB I can control those devices indicidually.
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      ('A66-6', '10');I know things would have been easier with a good normalized table design. however unfortunately, I am taking over another programmer works and I am trying to look for a good solution.
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    A22-2, A33-3 and A55-5
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       1          A22-2
       1          A33-3
       1          A44-4
       2          B22-2
       2          B33-3
       2          B44-4
       1          A55-5
       2          C11-1
       2          C22-2I know things would have been easier with a good normalized table design. however unfortunately, I am taking over another programmer works and I am trying to look for a good solution.
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    Edited by: user13328581 on Aug 16, 2011 10:25 AM
    Edited by: user13328581 on Aug 16, 2011 12:00 PM

    Hi,
    If you can't normalize the tables in reality, you can normalize them on the fly, like this:
    WITH     joined_data      AS
         SELECT     t1.*
         ,     t2.max_list_model
         FROM           t1_concept     t1
         LEFT OUTER JOIN      t2_concept     t2  ON    t1.list_num     = t2.list_num
    --     WHERE        ...      -- If you have other filtering, do as much as possible here
    SELECT       LEVEL
    ,       list_num
    FROM       joined_data          j
    START WITH        list_id     IN ('A11-11')     -- Or any given values
    CONNECT BY        list_id     = PRIOR list_num
         AND        list_model     >= PRIOR max_list_model
    ORDER SIBLINGS BY  list_num
    ;You may not need a sub-query; joins are done before START WITH and CONNECT BY, but it's often faster if you do the joins in a separate sub-query.
    Is the problem here that, for purposes of this query, you don't want to consider 'B11-1' to be a child of 'A44-4' because list_model &gt; list_num? That's what the 2nd condition in the CONNECT BY clause is doing. The query above produces the results you want, but the condition I posted looks backwards to me.
    Edited by: Frank Kulash on Aug 16, 2011 2:37 PM
    Mystery solved: list_model and max_list_model are strings, so '8' is greater than '13'.
    The following works for the sample data already given:
    WITH     joined_data      AS
         SELECT     t1.*
         ,     t2.max_list_model
         FROM           t1_concept     t1
         LEFT OUTER JOIN      t2_concept     t2  ON    t1.list_num     = t2.list_num
    --     WHERE        ...      -- If you have other filtering, do as much as possible here
    SELECT       LEVEL
    ,       list_num
    FROM       joined_data          j
    START WITH        list_id     IN ('A11-11')     -- Or any given values
    CONNECT BY        list_id     = PRIOR list_num
         AND        LPAD ( list_model                    -- This condition has been changed
                      , 1000
                   )     <= PRIOR LPAD (max_list_model, 1000)
    ORDER SIBLINGS BY  list_num
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