"The organizer database is damaged -"

“The organizer database is damaged …”
I wanted to save a document as pdf but I got the message below
What might be the issue here? How to fix it?
Thank you
Best
Jamal

Many thanks guys for the help,
This is the issue! It comes back again and again each single time any pdf file is open. This message is newly appearing! It wasn’t before!
My windows is 7, Acrobat 8.0 and the machine is laptop
Best
Jamal

Similar Messages

  • Acrobat 9 installed on Windows 8.1; upon Save, error every time: "The Organizer Database is damaged and will be reset..."; no "Organizer90" file found (to be deleted, as www suggests for solution with XP, VIsta, 7)

    I've installed my old faithful Acrobat 9 Pro on my new Windows 8.1 computer. The program works, but every time I save the document, it tells me "The Organizer Database is damaged and will be reset. Quit the program and close all browsers." (Something close to that text.) I've entered the error online, and a solution does appear for XP, Vista, and Windows 7. It tells me to have Windows Explorer show hidden files, and then look for "Organizer90" within Users/[me]/AppData/LocalLow/Adobe/Acrobat/9.0, and then delete that file -- which will make Acrobat generate a new one. But there is no such file there. Please help with alternate solution. NOTE: When I "Check for Updates" in Acrobat, I'm told that there are no updates available at this time, but also told: "Please note that some updates for the following products cannot be determined at this time: Adobe Updater." Seems like things are out of whack.

    Thanks for help. Difficulties continue: When trying to install 9.5.5, I'm told it can't install because the program may not be on my computer, or may be the wrong version. I'm told to check that the program exists. The installed version (9.0) is totally legit, my serial numbers, etc., I've used it for many years. Automatic update seems to be on, but I downloaded Adobe Updater to be sure. Seemed to make no difference. Program does function, but not perfectly. Under "About," it calls itself 9.0, so it would not seem that auto update is taking place. Acrobat on previous machine (Windows Vista) indeed calls itself 9.5.5. (It was installed with same 9.0 package, and presumably updated itself to 9.5.5 over the years.) So summary of current problem: Acrobat 9.0 won't upgrade to 9.5.5 on Windows 8.1.

  • About 90% of the time, when I try to close a PDF nothing happens. After repeatedly clicking the X I get the following message. The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any curren

    Anybody had this Problem?
    garym57236896

    You must be using an old version of Acrobat as Organizer hasn't been in the last two versions of Acrobat.  Here is the KB that covers that old error:  Error "The Organizer Database is damaged and will be reset..." | Acrobat 9

  • I receive an error message every time I close a file "The Organizer base is damaged and will reset the next time Acrobat is launched." But it never fixes itself. What's the fix?

    I receive an error message every time I close a file "The Organizer base is damaged and will reset the next time Acrobat is launched." But it never fixes itself. What's the fix?

    Hi mjsa1,
    Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
    If you're still having trouble, please let us know!
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  • The organizer databace is damaged

    I spent about an hour chatting with someone from tech support trying to work this problem, then we lost our connection or I took to long trying to respond to directions, I'm not sure what happened.  I can tell you I am not impressed with attempting to correct an issue I am not familiar with thus far.  I have not had this problem until recently.
    Each time I open a PDF file; make changes, develop or just review it, then close the document there a "no response" messages followed by a window which states: "The organizer database is damaged and will be reset the next time Acrobat  is launched.  Quite the application and close any currently opened web browsers".  But nothing happens and the same messages appears each time I attempt to use Acrobat and close a pdf document.
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    The Organizer and Organizer-related commands are not availble in Acrobat X or XI.  
    The last availability was with Acrobat 9.  
    The Acrobat 9.x product family passed into End of Support in mid-year of 2013.  
    As I recall the update to 9.2 made Acrobat 9 ok to use in Windows 7.
    However, no updates to the Acrobat 9.x product family make it compatible in Windows 8 or 8.1.  
    Similar issues are there for the Mac OSs.  
    A Help article for Acrobat 9  
    http://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html    
    Be well... 

  • Organizer database is damaged in acrobat 9 Std

    I just installed acrobat 9 standard.
    When I open a PDF the program works fine, including editing fields etc.
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    I am not sure what the organizer database is, but I see others have had this problem in other versions of this program.
    What is the Organizer database? Any help would be appreciated
    I tried to repair installation under help and it did not help.
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    [email protected]

    Hello everyone!
    I think I just fixed the problem in Acrobat 9.  I have the pro version and vista business 64bit.
    I navigated to C:\Users\[YOUR NAME HERE]\AppData\Roaming\Adobe\Acrobat\9.0
    I noticed that there was no organizer file or folder inside that folder.  However, I noticed that the two files, Usercache.bin and SharedDataevents were updated at the same time that my acrobat had reported the Organizer database error.
    So, in an attempt to logically discern where the problem was coming from, I decided to drag these files to my desktop.  My understanding was that when Acrobat looked for and attempted to access these files, they would not be found.  Additionally, by saving the files, I could (theoretically) easily return them to their proper location if some horrible error occured.
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  • Organizer database is damaged

    Recently I started getting a MS Visual C++Runtime Library Error message at start-up.  Consequently Adobe Acrobat Pro 9 started giving me an Organizer database is damaged message that will reset the next time Acrobat is launched.  Is this harmful to my computer and how can I fix it?

    Here is an Adobe file about the problem for AA9:
    http://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
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  • Any way to extract data from the "Organizer" database?

    I asked a similar question in the Lightroom forum but I'm asking it here as well. I'm thinking of either getting Lightroom or Elements but my only concern is being able to access to all of the meta-data that I tag my photos with in the "Organizer". Most likely I'll spend hours organizing my photos and I want to be able to access this data from outside the organizer for read-only purposes.
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    This idea intrigued me, so a did a Google search on "extract photo metadata", which resulted in some interesting links.
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  • Acrobat 8 Pro -Organizer Database Damaged

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    I have been running Adobe Acrobat 8 with Windows XP for several months.  Yesterday, for the first time, I received the error message:  "The Organizer database is damaged and will be reset the next time Acrobat is launched.  Quit  the application and close any currently opened web browsers."  I did as requested, but still received the same error message.  I logged on this morning and still received the same error message.  I came to this forum hoping to see a blurb or tow, but I don't see where William's initial post was resolved.  Is there anyone who can assist?  Thanks.

  • Damaged Organizer Database --- Pro 9.0

    I have just moved my Acrobat Pro 9.0 to a new computer with Win 8.1, 64bit.  Every time I try to print to Adobe PDF, I get the error message, "The Organizer database is damaged and will be reset the next time Acrobat is launched.  Quit the application and close any currently opened web browsers."  Is this a issue with pro 9 vs Win 8.1, or is there a step or three I can take to correct the issue?
    Thanks in advance.

    Leave the C:\Users\[your user name]\AppData\LocalLow\Adobe\Acrobat\9.0. while it is open, open a .pdf file, save as (same name) you will get that error message, disregard it. if you now look at your Users file you will see the organizer90 file that was created. Copy that file to your desktop. Now close Acrobat and you will see the organizer90 file disappear. Once it does, move the one from your desktop into the Users file.
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  • Damaged Organizer database error

    I have moved my copy of Adobe Acrobat Pro 9.0 to a new computer with Win 8.1 x64.  Whenever I print a document to Acrobat, I get the error message, "The Organizer Database is damaged and will be reset the next time Acrobat is launched.  Quit the application and close any currently opened web browsers."
    What might be causing this, and how can I correct it?
    Thanks in advance!

    Hi beckinista,
    I've moved this thread to the Acrobat forum, since you landed in the Acrobat.com forum. \
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    Please let us know how it goes.
    Best,
    Sara

  • I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

    I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files.  It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5.  I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
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    jnrmendonca
    It had 4 years of photos and videos on it.
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  • "The file is damaged or is a format that cannot be included in the Organizer"

    I have been "repairing" or "restoring" an old photo using PSE 3.0. I scanned the photo to get it into my computer. I began by making 2 copies of the image in case I goofed and needed to start anew. I began "cleaning and cloning" [my terminology, not Adobe's] on a part time schedule. At the end of each sitting, I would close PSE and save the work back to the original file in "My Pictures". [I expect to get chided on this, so fire away.] After I had moved the image into and out of PSE a few times, I was presented with the phrase: "The file is damaged or is a format that cannot be included in the organizer." PSE will not re-open the image now. The Properties show the file to be "Adobe Photoshop Elements Image" and the file name ends with .PSD . I cannot remember precisely what steps I took to close PSE and save the results the last time I worked on the image. I have "restored" or "repaired" about a dozen other old images thus far with satisfactory results [ I may look back and marvel at the naivete of that statement later] and this never happened before. Is this image forever barred from being imported back to PSE for further work? Should I begin the project from scratch with one of the spare copies? I have been using "Adobe PSE 3.0 Classroom in a Book", and "The Missing Manual" [Barbara Brundage] as my guides. Do I need to use the Photo Organizer exclusively to store my "works in progress"? I am using Windows XP Home.

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  • PE9 "The file is damaged or is a format that cannot be included in the Organizer"

    I am trying to rebuild my Photoshop Elements 9 Organizer content after a previous computer was physically damaged beyond repair.
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    Recently I asked about how the PSE 11 Organizer stores photos. The answer I received was that the organizer stores info of the photo in a database. What is the name of this database and where is it stored?

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