The Remote Bluetooth Device Rejected the Request

Dear Team,
I am unable to receive files over bluetooth from any other mobile to my blackberry. I can pair and send files without any error but cannot receive files from them.
The sender receive the error mentioned below.
"The Remote Bluetooth Device Rejected the Request."
Please help. Urgent!!!

Hi kundandebnath
Bluetooth® file transfer is only supported between BlackBerry® smartphones. The following article will show you how.
KB05409 - How to transfer a file using Bluetooth technology between two BlackBerry smartphones
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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The Remote Bluetooth Device Rejected the Request

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