The setting date and time is not working

Bought an apple TV, installed it as per instruction, connected to my internet but the seting date  and time is not occuring and the activation cannot occur either.  Spent 1 hr on the phone with Apple support staff - they told me it may be a router blockage and to contact my internet provider.  contacted internet provider , they tell me everything is working from their end so must be the apple TV device.  I was told this was easy techonology and that I would not have issues - I have spent 3 hrs on this and truly frustrated as its not working .  any suggestions would help!

That would be a network issue as you were initially advised. When the date and time can not be set it means it is having trouble connecting to the network.
Make sure router is up to date, reboot router and ATV. Make sure location is set correctly via ATV and also DNS (settings - general - network - configure DNS - automatic)
Make sure your router allows access over port 123.
Failing that try a restore on the unit

Similar Messages

  • "Set date and time automatically" not working on my new unibody macbook

    my digital time display shows wrong time, 6 hours +, but my analog clock shows the right time on my System Preference window. My system recognizes the digital time. I tried manually setting but if I get the digital time right my analog is wrong. Is anyone experiencing the same problem? What can I do?

    found this:
    http://discussions.apple.com/thread.jspa?messageID=8340794&#8340794
    deleting the "localtime" folder helped me.

  • Setting date and time is not working

    , I have restarted, and tried Network Settings, but still it just keeps thinking. What should I do?

    Hello dad1000,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Apple TV: TCP and UDP ports and protocols used
    http://support.apple.com/kb/ht2463
    TCP port 123 is used to communicate with a network time server.
    Make sure you dont have any firewalls, or antivirus, or router blocking this port.
    Best of luck,
    Mario

  • The date and time is not working after setting it to current date and goes back to may,26 2011

    the date and time is not working after setting it to current date and goes back to may,26 2011; 2 PM . I bought my ipod tocuh 4th gen on july 18th

    On the iPod, make sure your Calendar is set to Gregorian (Settings > General > International > Calendar).  Also make sure your date and time on your computer is correct as well as the Time Zones on both.

  • "RT Set date and time" does not set seconds in UTC mode

    Hallo,
    I tried to set the time on my cRio 9012 with the function settimeUTC which is used by the "Set Date and Time" vi. But the seconds I enter are ADDED to the current time and not set as new value.
    Even the vi shows this behaviour: I set up a vi in which the time is set in a loop (100ms delay) and read again. When I set local time the clock stops (as expected) but when I set the UTC time the seconds keep on running...
    Can anybody help me with that problem???
    Thanks
    Florian
    Solved!
    Go to Solution.

    Hi Andreas,
    well it does not matter if I set a time zone in the MAX or not. In my example I was working on UTC + 0 but even when I set it to my local time (UTC + 1) I get the same behaviour modified by one hour.
    My LabView Version is 8.5. In in the MAX under Software-> LabView-RealTime it says that I am using 8.5.0.
    I suspect  that the settime.out which is installed on the cRio is probably the root of the problem as VxWorks itself does not offer a function (at least I did not find one) to convert from broken down system time to system time in seconds. There only exist one to convert from broken down local time to system time in seconds ( mktime() ). The reverse function is available for both cases: gmtime() and localtime(). I also did not find a way to find out the offset of the local time. So I have to use the library function settimeUTC() from settime.out.
    As I offered I can send you the settime.out file from my cRio for reference or maybe you can tell me how to find out what the version of the file is. It seems not to be an ELF file as I looked inside it to find some timestamp or version info...
    Thanks so far 
    Florian

  • Stuck on "setting date and time" page-tried hitting menu to reset network, but it stays on the setting date and time page.  Any advice?

    Anyone know how to fix this? It's reading the remote because the light is flashing when I click on many, but it's staying on the "setting date and time" page.  Any workaround here would be great.  Thanks peeps!

    This is indication of a network issue... .ensure that the DNS settings are set to Automatic.
    If the ATV is not responding to the remote, start by unplugging the device then plugging it back in.  If it still fails to respond, restore via iTunes on the computer.

  • HT1595 My AppleTV seems to be stuck on the "Setting Date and Time" load page

    I just moved from a house to an apartment and when I hooked up my appleTV it said "Setting date and time" with a spinning load wheel and it's been doing this for a long time now. I hit MENU on the remote and tried going to Settings> General> Network like it said at the bottom of the screen, but nothing happened. It's connected to the right WiFi network, but the only icons it shows on the home screen are the 'Computers' icon (for Home Sharing) and the 'Settings' icon. My movies, music, tv shows, netflix etc. icons aren't showing up. I restarted it and got as far as the "Setting date and time" load page again, where it just sits and loads.

    Welcome to the Apple Community.
    Assuming this is not the first time you have used your Apple TV
        1.    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
        2.    Also try restarting the router.
        3.    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • HT200197 my apple tv won't pass the setting date and time screen?

    why won't my apple tv pass the setting date and time screen?

    That indicates a network issue.
    Check the DNS settings, they should be set to automatic.

  • Just updated to new iOS 6 on iPhone 3G. Get 'can't connect to iTunes' message. Tried the setting date and time trick but still no success. Any suggestions for 3G iPhone?

    Just updated to new iOS 6 on iPhone 3G. Get 'can't connect to iTunes' message. Tried the setting date and time trick but still no success. Any suggestions for 3G iPhone?

    also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

  • Cannot get pass the "Setting date and time" screen

    Hi, I am faced with a very serious problem... someone please help!
    I bought home an Apple TV (2nd generation) for my parent overseas, but when I switched on - it got stuck on "Setting date and time" screen and cannot continue. Pressing "menu" button (or hold on for many seconds) does not work at all! I am stuck in that screen. Restart the Apple TV does not helped.
    I thought it is the issue of the remote control (maybe "menu" key has failed), so I bought another one (the aluminum model) and the same issue persists! I tested the remote control on Mac (boot up and press menu key, using Better Touch Tool... both shows the menu key is working).
    What shall I do? Thanks!

    is it connected to the internet either wired or wirelessly

  • How do I change the "Set Date and Time Automatically" server

    Is there a way to change System Preferences/Date & Time/Date & Time/Set date and time automatically from "Apple Americas/U.S. (time.apple.com)" to another time server instead?

    sig wrote:
    The menu has a drop down. But if you know the address of another time server I would think you can type it in.
    Yeah, that's not really a menu, but a "combo box", which is a combination of an edit field and pop-up menu. So you can choose from existing items or just type in whatever time server you want.
    charlie

  • Adjusting date and time does not work for pictures from one camera.

    I have a set of pictures taken with a Casio EX-Z20 camera in my Aperture 2 library. Because the clock of this camera was off by a few hours I changed them all at once with the option "Adjust date and time...". This worked well and when I sorted the images from different cameras by date in Aperture they were in the order.
    When exporting all the images as JPEG the images in the set from this camera was reset to it's original.
    That was very strange, I decided to try and change the date of these images in the master files as well by checking the checkbox "Also change master files".
    When I change the date from 15-10-2008 18:34:44 to 16-10-2008 10:34:44 (+16 hours) the date of the image changes to 16-10-08 01:36:43 GMT+02.00 (+9 hours, 1 minute, 59 seconds).
    When I change the date from 16-10-08 01:36:43 to 16-10-2008 19:36:43 (+18 hours) it ends up as being 16-10-08 10:38:42 (+9 hours, 1 minute, 59 seconds)
    When I change the date from 16-10-08 10:38:42 to 16-10-08 10:48:42 (+10 minutes) it ends up as 16-10-08 01:50:49 GMT+02:00 (-8 hours, 47 minutes, 7 seconds)
    I have worked around this problem by adding some hours to the desired time and eventually got it about right, but this is still a very annoying problem. Has anyone else encountered it or know of a way to avoid it?

    {quote:title=JohniBook wrote:}
    Has anyone else encountered it or know of a way to avoid it?
    {quote}
    I certainly have had issues regarding wrong dates, time stamping and DNG's in Aperture. There have been posts here from others as well with the same kind of date problems.
    I have reported the bug to Apple and hope for a solution to the issue in a near future.
    Regards
    Paul K

  • Apple Tv is stuck on setting date and time.

    I have my Apple Tv hooked up to my cellular network and it won't go passed the setting date and time screen. any ideas why it's not working?

    Welcome to the Apple Community.
    I don't have an answer to your specific question but trying to use the Apple TV with a cellular connection is not advisable, you will use up your monthly allowance in minutes.

  • HT1551 trouble setting date and time

    my power went out at home. when it came back on, appletv turns on, is connected to home wireless internet BUT can't access shows because the automatic "date and time" will not reset. FRUSTRATING. This occurred once before and I was able to correct it by hitting "restart" under settings. this "fix" isn't working this time.

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
        1.    Restart the Apple TV (Settings > General > Restart).
        2.    Restart the Apple TV by removing ALL the cables for 30 seconds.
        3.    Restart your router.
        4.    Reset the Apple TV (Settings > General > Reset > Reset all settings)
        5.    Restore the Apple TV (Settings > General > Reset > Restore)

  • Setting date and time?

    When I start my Apple TV it won't complete the setting data and time prompt when it starts up.  The wireless network is a full strength and connected.  Everytime i try to type my apple user name and password to start home sharing it says that I have one or the either inncorrect.  I've typed it a milion times in the past and to double check i logged out of itunes on the comp and logged back in, so i know i got it right.
    anyone else have this problem?

    Morning spencer.chrisj,
    Thanks for using Apple Support Communities.
    You can resolve many Wi-Fi issues by checking your network connection settings.
    For more information on this, take a look at this article:
    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS4546
    Look at this part of the article.
    If you are unable to access or play content while connected to a Wi-Fi network
    Best of luck,
    Mario

Maybe you are looking for

  • Iphone 5s ios7.1

    My voice command and voice to text isnt picking up anything since I switched to ios 7.1 Is there any way to go back to ios7 I just downloaded it yesterday.

  • How to execute an java code in pl/sql

    hi frnzzzzz.... iam new to java and sql both..... and i whant to execute an java program at pl/sql window. do i have to write an code on java source in program unit of pl/sql editor (i.e is in File>>new>>program window>>java source), if yes then i ha

  • Problem updating 5800 XM to firmware v30

    I tried updating my 5800 XM to firmware 30 via OTA update. The update downloads and I accept the install. The phone then reboots showing a update in progress or something like that. It then reboots again and starts up with the following message: "Pho

  • Solman_setup - Managed System Configuration - ST-PI plugin not up-to-date

    Hi, I have a problem with configuring managed systems in Solution manager using txn solman_setup. When I select the managed system, enter all the data for the READ destination, TMW destination and Back destination and click "Maintain Connection" the

  • Playlist on iPad - songs missing first 2-3 seconds

    I have one specific playlist on my iPad that all the songs start about 2-3 seconds into the song. When I play these same songs in iTunes on my computer or on my iPod Nano, they play fine. It is only the one playlist on my iPad. I have the latest vers