The topic you were trying to view could not be found.

This is the response I get when I click on any topic in the help center.  Is help no longer available?

Thanks to both of you.  Unfortunately this did not solve my problem.
As it turns out, most of the topics are coming up, just not the one I was looking for.  It appears that under the "Essentials" menu in the Help Center, all of the topics are "not available" with the exception of "Get connected" and "Solve problems".
Strange, but I'll just use the online help instead.
Otherwise, if anyone else knows why this is happening, feel free to post.  I am curious, and wouldn't mind having my high opinion of Apple maintained.

Similar Messages

  • IE Error: "The content you are trying to view is not supported in the current Document Mode..."

    My Captivate 7 project (HTML5) runs just fine on my computer in IE11. My client tried to run it from IE9 and got the following error:
    "The content you are trying to view is not supported in the current Document Mode of Internet Explorer. Change the Document Mode to Internet Explorer 9 Standards and try to view the content again. To change the Document Mode, press F12, Click Document Mode:, and then select Internet Explorer 9 Standards."
    My guess is that they're running it over their LAN, and IE is subsequently running in quirks mode.
    I've changed the metadata in index_SCORM.html from
    <meta http-equiv="x-ua-compatible" content="IE=10">
    to
    <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    we'll see if that fixes it....

    TLCMediaDesign wrote:
    I've seen a lot of threads about getting rid of these kind of messages. Those messages are there for a reason most of the time. If you have CSS animations or other HTML5 standards that cannot be rendered in IE9 they won't magically start working becuse you got rid of a message. I use IE9 since that is the minimum standard for the client. I have never seen that message publishing to HTML5 content.
    IMO, if your client has IE9 I think that you should develop with IE9 in mind not IE11.
    When you say "develop with IE9 in mind not IE11" do you mean use SWF instead of HTML5? I used the standard question types, and a converted PowerPoint presentation. I didn't add anything out of the ordinary.

  • Why can't I download the add-on for tv-fox I got the following when I tried: TV-Fox could not be installed because it is not compatible with Firefox 6.0.2

    I installed FireFox so I could take advantage of the TV-Fox add-on which is supposed to provide free television, so I can cancel my cable. But, as stated above, I got the following when I tried:
    TV-Fox could not be installed because it is not
    compatible with Firefox 6.0.2. I read in reviews that it apparently worked with Firefox 6.0.1. Can you help me get this add-on?

    Duplicate. An answer has been posted here --> https://support.mozilla.com/en-US/questions/879520
    Moderator: Please LOCK '''''this''''' thread.

  • The item you are trying to edit has not yet been processed by iTunes Match

    "The item you are trying to edit has not yet been processed by iTunes Match and any changes you make could be lost. Are you sure you wish to continue to edit information?"
    How long is this supposed to take? I have some tracks that haven't been "processed" for days now.

    I had this same problem. It was driving me crazy and I finally figured it out. On my main computer, I keep an actual file for of all my music. None of it lives solely in the cloud. However, on all my other iTunes Match devices, I stream all my music from the cloud (which includes songs I've purchased from iTunes as well as ones I've imported myself). One song in particular was stuck in limbo with the exact message you wrote. This particular song is not available in the iTunes Music Store. I didn't want to delete the file and reimport it because I like keeping all my play count and date added info. My other devices linked to my iTunes Match account knew that the song existed, but it could never actually play this particular song. I'd always get an error message.
    Here's the solution: On another computer that's linked to your iTunes Match, delete the song. It will only ask you if you want to delete it from iCloud as the song file doesn't actually live on that computer. If you say yes, on the original computer where the song file lives, you'll now see the song file has a cloud icon with the X in it. From there, you can control-click on the song file and select, Add to iCloud. Then, it will add it to iCloud and will no longer be stuck "processing."

  • Syncing issue: Some of the items in the iTunes library, including "[name of song]", were not copied to the iPhone "[name of iPhone]" because they could not be found.

    When trying to sync with any of my apple devices the following message is displayed:
    Some of the items in the iTunes library, including "[name of song]", were not copied to the iPhone "[name of iPhone]" because they could not be found.
    For a list of items that could not be copied, click the + below.
    86 total problems.
    I am able to play the songs in my iTunes library without any issues and there is no "!" next to the listed songs in my library.
    It is only when I try to sync my devices that this problem arises.
    The songs are also on my laptop and not on an external hard drive.
    Can someone please help me out.
    Thanks

    Hey thanks for the reply.
    When the box pops up there is no option to search for the location. I just have to click ok.
    Then when I go to the songs with problems in my iTunes library and try to play them they play fine.
    It is only while syncing that iTunes for some reason is unable to locate the song.
    Any suggestions?

  • Photoshop Elements 13: The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit.

    Installed Photoshop Elements 13 on old computer in December, old computer crashed this week so had to purchase new computer.  Attempted to install and received the following error message:  The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit.  What now???

    Try Warning: "Adobe Genuine Software Validation Failure..." | Windows

  • TF255186: The following SQL Server Reporting Services Instance could not be found

    Hi,
    I'm trying to install TFS 2013 on a remote SQL RS instance. 
    Using the TFS 2103 U4 installation
    SQL 2012 RS, name instance, Server: SQLProdA, Instance Name COMRS
    When I enabled tracing using debugView I see the following output:
    [4160] [Error  @11:07:10.978] Exception Message: TF255186: The following SQL Server Reporting Services Instance could not be found: COMRS. The server name is: SQLProdA. (type TfsAdminException)  
    Any ideas what the issue is?
    Thanks,
    reuvy

    Hi Charles,
    Thanks for the help. I already saw those links, and am already trying with the format. As I wrote above:
    Server: SQLProdA, Instance Name COMRS
    So I wrote in the box "SQLProdA\COMRS" (without quotes of course) and I still keep getting that error.
    I don't know if it matters, but although this is indeed a named instance, nonetheless, the path to the report server uses the default url (ie.
    http://servername/reports) as opposed to the name instance version (ie.
    http://servername_instance/reports) as mentioned by your link and this post:
    https://msdn.microsoft.com/en-us/library/bb552341.aspx
    But, I checked with Fiddler on the server and didn't see it trying to even access the link so I don't think it is related. I saw with Process Monitor that it is indeed trying to access via the network resources on SQLProdA, so I know it's trying.
    I have noticed something in the past, and wondered if this could be the issue, that for example if I have Management Studio 2014 installed, I cannot connect to a Reporting Services instance which is 2012. Only when Management Studio 2012 is installed
    and being used can I connect. I wondered if this possibly could be related, that maybe the API or something else which the installer is using is missing some component to connect to the RS instance.
    Just in case, I already installed both the SQL 2012 and 2014 Client Tools Connectivity (although I first installed 2014, and then 2012).
    Do you think this could be the issue? If not, do you possibly have any other leads?
    Thanks,
    Reuvy

  • The user function manager DLL (ufmanager.dll) could not be found.

    Hi Everyone,
    I just spent two horrible days getting a Windows 2003 server to run our .net 2008 asp Crystal report.  It was all because of the unknown.rpt error.  The final answer was to give the NETWORK SERVICE account full control to the C:\ and then remove that permission. 
    Now, I'm up to my next challenge:
    Error in File C:\WINDOWS\TEMP\CrystalReport {2A76C903-674A-4A7B-AA04-44FC7E206C3F}.rpt:
    The user function manager DLL (ufmanager.dll) could not be found.
    That dll is there on the server.  What should I do?
    Please help!!!!
    Thanks,
    Ed

    Ok, here is where the fun begins as the issue you are getting is not something I've run into before. A few clarifications and suggestions re. troubleshooting.
    I used the latest runtime.msi
    - confirm this was CRRedist2008_x86.msi (just want to be sure)
    pdf about the unknown.rpt.
    - do you have a link or name of the pdf?
    To troubleshoot let's do this:
    1) Download the depends utility. I want to see if there is a missing dependency. depends is here:
    http://www.dependencywalker.com/
    open the ufmanager.dll in depends and see what it reports.
    2) Run Process Monitor utility. ProcMon can be downloaded from here:
    http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx
    Make sure you filter ProcMon for your process as this will shrink the log file. Then look for ufmanager.dll and see where the app is trying to load it from.
    3) Check this registry entry:
    HKLM\software\business objects\10.5\crystal reports
    See that CommonFiles is pointing to c:\program files\business objects\common\2.8\bin.
    4) Copy the ufmanager.dll from c:\program files\business objects\common\2.8\bin to your app directory (this is just a test as I want to see if we can load the dll from anywhere...)
    Ludek

  • When ever I try to export to Perfect Effects 8 a DNG Photo this is the Error message "Unable to complete the export. One or more files could not be found" Any one know how to fix this?

    When ever I try to export to Perfect Effects 8 a DNG Photo this is the Error message "Unable to complete the export. One or more files could not be found" Any one know how to fix this?@

    Adobe web chat come up with a solution.
    Open the PP project.
    Export your sequence or project as a Final Cut Pro XML file.
    Set up a new PP project.
    Import the Final Cut Pro XML file.
    This will get you back up an running.
    Since getting back to editing this project I have found that some things will be lost or change in using XML:
    You will lose position key framing, black video clips, dissolve fx, audio levels, audio dynamic fx, the ability to open a multi camera clip and change the camera view.
    You will keep cut points, crop fx.
    Not perfect but only took a couple of hours to save 3 days work.

  • The attempted operation failed. An object could not be found. Outlook 2010 error

    I am unable to search other mailbox in Outlook 2010, getting the following error: The attempted operation failed. An object could not be found. I removed both instances of
    KB2956128
    installed
    on 2/11/2015. It worked for a while and issue returned againa. Any suggestions?

    Hi,
    Thank you for your reporting. We have noticed this, and would like to collect more information for further investigation.
    Can you guys share your detailed system info? Also, if you have any log files about the issue, kindly share with us by sending them to this email account:
    [email protected] (please use the link of this thread as the subject).
    We appreciate your assistance with this.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • "The attempted operation failed. An object could not be found" error when double clicking on an ics file

    Operation System: Windows 8 Pro
    System Type: 64-bit Operating System
    Office: MS Office Professional Plus 2013
    I am getting "The attempted operation failed. An object could not be found" error when I double click on an .ics file to an appointment to my calender. My outlook.com account's data file is set as default and this error only occurs if
    that is the default data file. I thought that maybe my profile is corrupted. So, I opened up a new profile with the below steps and only add my outlook.com account there:
    1-) Open up the Control Panel and go to Mail section
    2-) Click "Show Profiles"
    3-) Click "Add" and give a name to your profile.
    4-) Configure your outlook.com account (with Auto Account setup, not manual steps)
    5-) Finally, set that profile to be used always.
    Then, I opened up the Outlook 2013 and clicked on the .ics file to add that appointment but got the same error.
    Is this a known issue or specific to me?
    Thanks!

    yes, I have the same problem.
    The workaround of saving the ICS file and then importing it into the current calendar
    works, 
    but the ICS calendar
     displays in other section, NOT in the section of my old events.
    why  ??

  • The internal Id Of preferred Enterprise Manager could not be found

    Hi Experts,
    I am getting error (The internal Id Of preferred Enterprise Manager could not be found) in phase "Generate System level metric" in step 8 of Managed System configuration through solman_setup. I have checked both Enterprise Manager as well as SMD agent is running.We have LM service 7.10 SP10.
    Please suggest.
    Thanks
    Aditya Roushan

    Hi Aditya,
    Please check the below SAP Notes -
    1836087 - The internal id Of preferred Enterprise Manager could not be found
    1842544 - Generate System Level Metrics ended with Enterprise Manager missing error
    Best Regards,
    Tanmeya

  • "Some of the items in the iTunes Library...."  "Could not be found"

    I have 53 tracks out of about 1500 that can't sync. I can play them just fine in iTunes, but they won't transfer to my iPod Touch (gen4). For example, I have a play-list of a particular album and half of the songs transfer and the other half don't. iTunes will play all the files however. The files are located on a network drive (NAS). I can play these files also via XBMC or WD TV Live.
    Thoughts on how to resolve?

    Thanks Katrina for all your help.
    I talked to an Apple tech support person. Actually, my call had to be elevated to the next support level. Joy. You are correct, there are multiple listings of the files in the error report even though there is only one copy.
    The support person had me do a few things. Here is what eventually seems to fix things:
    1) For the mp3's that DID copy but were listed as not found... Some files were duplicated so deleting the duplicate with the "!" was an easy fix. I found one file that I could search by song name in iTunes but could not find it by song name search on the iPod. Looking at the iPod playlist I found the file listed by the filename (not song name) and the file played fine. Then in iTunes I double clicked on the song name ("!" showing) and selected locate. I then pointed to the location on the NAS. Resync and now the name of the song on the iPod changed from filename to song name. The file was no longer listed in the error report.
    2) For the m4a files that didn't sync... the problem songs appeared three times in a search in iTunes. Two of the listings showed the "!" next to the name. I deleted these two for each song that didn't sync and all transferred fine afterward.
    Perhaps there is an issue with ID3 tags since I use filenames more than tags in organization. Still, I would think that iTunes would not get so confused or be a little more friendly with its errors, especially considering how long its been around.
    Thanks again for your help. Looks like I have a manual way to correct this issue.

  • I got a message "the settings were not saved for the iPod "Jenny's iPod" because it could not be found. But I named my iPod "Jenny's iPod". What should I do?

    What should I do to connect to my iPod?

    - Are you updating clicking on the update button in iTunes?
    Try a reset. Nothing is lost.
    - Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try deleting file and try again. It is located:
    IPSW file location for Mac and Windows

  • Downloaded mavericks and now receive an error "the version of the server you are trying to connect is not supported" However I don't have a server I have a storage unit. How do I re-establish the connection

    I downloaded Mavericks and I now receive an error when I try to connect to my storage unit. I receive an error message that the 'server is not supported'. How do I correct this? Or how can I restore my previous operation system

    This may work for you:
    http://www.zdnet.com/mavericks-smb2-problem-and-fixes-7000022519/

Maybe you are looking for

  • Help: my ipod touch (3rd Gen) will not come on

    I earlier tred to start to sync my iPod. But, I didn't complete the start of the process & I don't believed that the Ipod was identified by the iTunes site. Since then, my iPod will not come on. I have tried to charge it up via a mains charge.  Neith

  • Printing issue between macbook pro and windows 7 pc

    I am trying to print from my macbook pro to an HP printer, scanner and copier all in one unit. It worked perfect with my old xp pc but with the windows 7 I can't get them to communicate with each other. I was told by geek squad at best buy that I pro

  • WVC54GCA and its soft with a lot of issues

    First of all, sorry if I have some writing error, my native language is spanish.  Well, I'm really frustrated because I'm having a lot of problems with the cams. I really need help because I don't know anything else to do. I have two cameras, both ar

  • Best way to develop billing software - advice me

    Hi, I am junior software developer. I am thinking to write a open source billing software witch can be used from ISPs and web hosting companies. I want to ask you what is the best approach for that goal. 1. I am thinking to use a server witch will si

  • Scheduled Workbooks and Query Governor TABs Tips

    Hi all! I'm looking for tips for limit my users to improve a Discoverer performance. Thks! Fred