Theft

I bought a 5800 from nonenglish speaking people at a Nokia store. I had to buy it to learn abuot it. I bought it, took it home for a day and realized it didnt even come close to doing what the promos promised. I went to retun it the next and was told touch luck, you bought it you keep it.
Nokia stole my money and smiledehy they did it.
I have owned at least 50 phones in my day and I have never owned a bigger POS than this phone or sone business with a more unethical , nonresposive company in life. It has to be the mose unintuitive phone I have ever owned. We did a side by test with four other phones to test the GPS , Nokia failed misarably. This phone it TERRIBLE.
I will never buy another Nokia product as long as live if I have to keep this phone.
I am so **bleep** I will spen ten times what the phone cost me make sure I cost Nokia 1000 sales one way or another.
Moderator note: link to non-English web site removed - all content, inluding external links, must be in English. Also removed offensive term - kindly speak with due respect to all of our members.
Message Edited by michaels on 09-Oct-2009 11:27 AM

I bought a 5800 from nonenglish speaking people at a Nokia store.
Why would they need to speak English if not in UK .What location did you buy from .
I had to buy it to learn abuot it.
Why what about the promos did they not tell you all about it .
I bought it, took it home for a day and realized it didnt even come close to doing what the promos promised .
Where is the promised difference .
One you have bought the goods and if not faulty and you dont like then its tough no return.
Two you bought the goods and they are faulty then in most countries you get your money back .
Three you bought the phone but its not as you expected tough no returm your fault
Four their is a significant difference in the cliams that where made about the phone and what it will actually do . Thats again in most countries misleading false advertising etc and the supplier not Nokia can be taken to court .
Five its a fake and a fake supplier .
jje

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Anybody else not a Verizon customer getting nowhere w/Verizon identity theft unit

I am not a Verizon Wireless customer. I was, but I changed over in 2011 because the coverage with another carrier was better than where we previously lived for 17 years. We are middle aged, fiscally very conservative and sound, and expected no problems whatsoever when my husband decided to retire in June and for us to move out of state, selling our real property and buying our dream home in the place we choose to retire. We had a regular monthly credit report company but last summer they stopped offering the low cost arrangement our credit card offered years ago. We lost a family member after a six month decline and had no reason to believe anything was wrong. My husband ordered up his report and score and was way up as we expected. I then ordered mine and I fell off my chair (literally). My score had dropped by one hundred points because someone opened a Verizon Wireless account last October in my name, ran up the account to more than a thousand dollars, and bailed. Supposedly, it was sent to collections but since the phone seems to have been ordered in New York and I haven't lived there since 1970 (as a kid), I knew it wasn't me. I went through all of the required steps, wrote my dispute out, sent proof of my police report, complained to the Federal Trade Commission, and spoke to a representative named Justin who confirmed that it was clear it was not my account (he could not legally give me more at that time but that should no longer apply). I get an e-mail that gives me a report number and tells me to sit tight, basically.
Crickets chirping.
A few days ago, I get an e-mail from the previously very helpful Justin that says something to the effect of "oh, that's just a collection account. All is good! Bye!!" Wait, what? I can't get the e-mail to let me reply so I wait for the new reports to come out, expecting that my fully documented case of identity theft will be resolved.
It is now a month and when I ordered my three reports and score for the new quarter, voila! MY SCORE ACTUALLY WENT DOWN MORE!!!!!!
I am on my 4th call today, and taking screenshots every five minutes I wait. After more than two hours of being lied to "your representative will be with you in a few brief moments), I am ready to go off the grid or start collecting names and contacts of those who are not customers of Verizon Wireless whose identity has been stolen because I believe we are not restricted from filing a class action suit because we have no contractual relationship with Verizon Wireless.
Okay...after more than 30 minutes on call 4, I was patched through to the Fraud Department to a representative named Greg. He patiently listened to my rant about how horrible their internal phone system is, he remained completely cool and calm, I calmed down, confirmed that I know he is not the problem nor can he effectuate any major changes, he took my number in case we were disconnected (which, surprisingly, we were not) and an hour later the fraudulent account has been closed out, my credit reports will be corrected, and I will receive information with which to pursue the harm the thief committed.
There has to be an easier way and I will remind these companies that ignoring or ******* off the victims didn't do the Roman C. Church any good either. It is unfair that there are those who seem to believe anything they can get away with is okay and that companies who employ people etc get ripped off, but as the collateral damage victim, I can't spread out my losses. I urge Verizon Wireless to make it a priority to service all identity theft victims, especially since some of the thefts come from Verizon Wireless employees. Otherwise, they are creeping ever closer to a huge, huge lawsuit.
Thank you Greg at Verizon Wireless Fraud Division.

I am sorry this happened to you. We found out today that the Galaxy phone my wife purchased for me and put 300.00 cash downpayment on was stolen by an employee. Of course calling does not do a thing. All they do is say sorry and hang up. I will find a way to get that money and then leave this company. It just stinks that they take the word of an employee (who by the way was not there two weeks later) and we spoke to the manager who said he would take care of it but did not. We are out 300.00 and screwed I guess. WE WILL BE LEAVING THIS COMPANY.
I know they don't care but it made me feel good to type in caps. I really do not care who is my carrier anymore, they cannot be as bad as this one,
Bill Moore

Identity theft-Verizon corporate store employee opened an account in my name without my permission. It seems Verizon isn't willing to do anything to resolve it. Help!

It’s a long story but I’ll try to keep it short and simple as much as possible.
I went to the Verizon Wireless corporate store back in beginning of February 2014. After a credit check, I decided not to go with Verizon and left the store. About a week later, I received a letter from Verizon saying “Welcome to Verizon. Your new account… “. I called the customer service right away and was able to get the phone number,account number and other information. I was able to make a my verizon account and get a receipt for the service and device. Turns out, the new account was opened about 20 minutes after I left the store by “M” who helped me. The receipt had the time, employee’s name and register/terminal number that he used to open an account. He opened an account,added data service and got an Ellipsis tablet for free.(They were having a promotion at that time)
Customer service rep told me that she can’t do anything other than closing the account and left me with a $83 bill which she couldn’t waive. She closed the account then I went to the corporate store right away.
I spoke to the store manager “C”. I told him what happened and showed him the receipt. He went to the back of the store to talk to “M”,came back,talked to other employee(I overheard their conversation-he was saying what “M” told him made no sense to him) and told me that “M” will come talk to me to explain what happened shortly. I waited for 20 minutes or so for “M” to have a conversation but he never showed up. The store manager said that the account was opened by “accident”. He’ll look into it and give me a call in a day or two. It was hard to believe that a new account can be opened by “accident” but I took the store manager’s business card and left the store.
2 days later,I didn’t hear from the store manager so I called him at the store. He said “Oh,I totally forgot. It’s been a busy week. I’ll call you back. Don’t worry, as soon as I get an update,you’ll be the first one to know.” That was the last time I got to speak to him. I’ve called him at the store many times,even called his cell phone which was on his business card. I’ve called many times and left many voice mail but he never got back to me. I called customer service many times but it took 20 minutes just to speak to the rep,then transferred to another rep,wait for another 20 minutes then get disconnected. After 6 or 7 tries, I finally gave up. It went absolutely nowhere.
A week later, I decided to call the Verizon fraud department to file a complaint. The rep pulled the file and said that whoever at the store filed the report left out a lot of details and names. He also said that it looks like either they didn’t take it too seriously or someone was trying to cover up. According to him, the report is a joke. He said that he can’t do anything on his end I need to go to the store to resolve it.
For the next two weeks, I called the store ,cell phone and left messages every 2-3 days but no luck.
Two week later I found the number for the Verizon Security Department. I called them to file a complaint. The rep took my information and said he’ll call back within 48 hours. No case number given.
3 days later, I still hadn’t heard from anyone,not even from the security department. I called the security department again. I explained that I filed a complaint but the rep couldn’t find the case. I filed a complaint again and was told that someone will be contacting me in a week.
It’s been over 2 weeks but I still haven’t heard from anyone. A few days ago(3/31/14) I received the bill from Verizon in the mail.
At this point, I can’t seem to get Verizon’s attention. I’ve already got the police report and spoke to the identity theft lawyer. I’m about to report to FTC,BBB and the attorney general. I’m also initiating paperwork in my local small claims court.
It is very frustrating having to spend so much time just to trying to talk to someone from Verizon but I’m not taken seriously. I had to spend so much time contacting credit bureaus,researching how to handle the situation like this and other things I have to do to handle the situation. This is such a nightmare and very overwhelming. Not to mention my credit score dropped by 100 points right after this incident which got me denied for an apartment application and had to pay more security deposit.
Please help. If anyone can give me an advice on the best way to handle this or to get Verizon’s attention, I’d really appreciate it.

I am sorry this happened to you. We found out today that the Galaxy phone my wife purchased for me and put 300.00 cash downpayment on was stolen by an employee. Of course calling does not do a thing. All they do is say sorry and hang up. I will find a way to get that money and then leave this company. It just stinks that they take the word of an employee (who by the way was not there two weeks later) and we spoke to the manager who said he would take care of it but did not. We are out 300.00 and screwed I guess. WE WILL BE LEAVING THIS COMPANY.
I know they don't care but it made me feel good to type in caps. I really do not care who is my carrier anymore, they cannot be as bad as this one,
Bill Moore

In case of laptop theft ...

What combination of password challenges (boot time open-firmware, logon, screensaver wake-up, sleep wake-up) works best with tracking (LoJack) style software? Background-- Lost a vernerable ThinkPad to theft. Am replacing it with a MacBook and looking at protection / recovery. Already bought id tag (StuffBak.com) cable locks (Kensington, Targus) and activated FileVault. Am considering a tracking program (Orbicule.com , Stealthsignal.com, PcPhoneHome.com, and homepage.mac.com/sweetcocoa/lapcop/). Tried activating screen saver & sleep password challenges, along with logoff for inactivity. However, seems like inactivity logoff is pre-empted by screen saver & sleep if their times are shorter. And, isn't auto logoff blocked by open documents? Don't tracking programs have a better chance if the thief can use / play with the machine? --So-- I'm guessing open firmware should let routine boot-up occur without a challenge (but not target mode or CD), and that a limited guest account (Safari, Mail, Textedit) should be available with password of guest, that FileVault will protect real user data, and that screen saver & sleep times should be set and require a password for real accounts. I'm figuring laptop could be snatched while logged-on, but will go to sleep when closed, thief will be stumped guessing real user's password, thief will press power button to reboot and go for guest account, thief will then use machine or pawn it. I'm presuming an naive thief will give-up, a resourceful thief will take machine apart and wipe the disc. Either way data is safe with FileVault. There's a small chance the tracking software will work or a good samaritan will return machine out of some garbage can. Did I miss something? (Aside from skipping all details about using good passwords, etc.)

Yes. You have forgotten a few things.
The external hard drive to backup your home directory for when FileVault scrambles it.
$1099 for a new MacBook if it gets stolen.
I'm sorry you had your ThinkPad stolen. Perhaps you were never meant to be a PC user. Think of it as a spirtual alignment of your Karma. You were meant to have a Mac. You bought a PC instead and the elemental forces of nature conspired to free you from it.
Now you are Mac owner. You are one with the Universe. Don't leave your Mac unattended and don't worry so much.

HT1933 My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID account has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft of my information?

My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.

You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

I lost my belongings via theft. As a photographer my greatest loss is having a computer to download and edit photos. Money is scarce and I am considering an ipad. Can anyone advise me whether an ipad can replace a pc? Are there ports?

I lost my belongings via theft from a storage unit. As it was scheduled for move the next day I did not purchase insurance. Probably an inside job, painful leason learned. This also left me no way to repurchase all i lost.
As a photographer my greatest loss is having a computer to download and edit photos. Money is scarce and I am considering an ipad, understanding even this may not be affordable. Can anyone advise me whether an ipad can replace a pc? Are there ports? How crucial is memory? I could edit photos then store them on flash drives if the ipad cannot handle load. Never having owned one I'm afraid I am completely ignorant on these issues and am grateful for any guidance. Thank you!

Trishfromaz wrote:
Can anyone advise me whether an ipad can replace a pc?
No. The iPad while a powerful tablet, is not a PC replacement. It is limited in what it can do.
Trishfromaz wrote:
Are there ports?
No USB ports or of any other kind if that is what you are asking. There's the sync/charge port you can use with the Lightning to USB camera Adapter, but only to load photos onto the iPad. It cannot write out to USB drives.
http://store.apple.com/us/product/MD821ZM/A/lightning-to-usb-camera-adapter
Trishfromaz wrote:
How crucial is memory?
iPads are not upgradeable. So what you buy is what you get. Memory is 1GB. Storage space can go from 16GB up to 128GB
Depending on what Image editor applications you use, there may not be a version for iPad with the features you need.

I have Photoshop Elements 10 on a new Mac, using Yosemite 10.1.1 - PE locks up every time I try to sign in. This software was restored to this computer from Time Machine after a theft of my old Mac. How can I fix this?

I have Photoshop Elements 10 on a new Mac, using Yosemite 10.1.1 - PE locks up every time I try to sign in. This software was restored to this computer from Time Machine after a theft of my old Mac. How can I fix this? It keeps telling me that there are missing files, too. If I upgrade to Elements 12 or beyond, will this fix the problem?

You can't sign in because there is nothing to sign in to. For PSE 10 the only sign in was to photoshop.com, which has been dead and gone for a year and half. Just skip the sign in. Reinstalling will not change this.
PSE 8, 9, 10 Can’t Sign In, Error 404 | Barbara's Sort-of-Tech Blog
PSE is locking up because it's looking interminably for the non-existent photoshop.com server.

Is there any way to block the shutdown of the device is protected by password? This function would help in case of theft with the issue of the find my iphone app.

is there any way to block the shutdown of the device is protected by password? This function would help in case of theft with the issue of the find my iphone app.

Device experiences issues, locks up.
I need to do a reset.
How would I do that with a pass code lock in place?
Wait until the battery dies?
Apple's changes in iOS 7 are smarter.
"Losing your iOS device feels lousy. Thankfully, Find My iPhone can help you get it back. But if it looks like that’s not going to happen, new security features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it. Which means your device is still your device. No matter where it is."
http://www.apple.com/ios/whats-new/

How can I lock/protect the datas in my lost MacBook Pro which runs in OS X. I have installed Mac keeper and activated theft lock.

Lost my Mac book Pro and I want to protect all my data in it. I have installed Mac keeper in my MacBook Pro and have activated theft lock. Now who and where should I report the loss of my MacBook Pro?.

Police
Change all of your passwords

Forgot code on anti-theft f-secure on nokia n8

hello i have a problem with the anti-theft on my nokia n8 please help!! i forgot the password i already contact with f-secure support they told me to do the following
1) Borrow either your friend/family mobile phone.
2) Type this code carefully into the SMS:
open#0001063740#AhhHgsvjq1LGp7eLAG/MyBu0VBc=
3) Send it to your locked mobile phone.
4) Follow the on-screen instructions accordingly.
THIS DIDNT WORKED iF YOU KNOW ANY SOLUTION PLEASE TELL ME THE FASTER YOU CAN
thanks

Usual provisos concerning data loss etc.: http://www.allaboutsymbian.com/news/item/12185_Another_three_finger_salute_do.php
Happy to have helped forum in a small way with a Support Ratio = 37.0

I got the game grand theft auto 3 probably a few wells ago now it's messing up and can I get a refund

I got the game grand theft auto 3 and I was wondering to get up with apple to get a refund

Find your email receipt and click on the "Report a problem" link

Can Apple make an app or an update that makes you insert your password to turn your phone off? This can help deal with theft of iPhones because people take or find a iPhone, the first thing they do is turn the phone off.

Can Apple make an app or an update that makes you insert your password to turn your phone off? This can help deal with theft of iPhones because people take or find a iPhone, the first thing they do is turn the phone off.

They probably can do such s thing if they choose to do so.
Let them know that you would like this:
http://www.apple.com/feedback
Not sure this is a very useful thing. It would run down the battery. All a thief has to do is remove them SIM and restore the iphone to stop it from being tracked.

I want to report the theft of my iphone

I want to report the theft of my iphone, block it and finds it

Call the police.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

How Iphone theft can be stopped (Apple please read this)

Its good to hear all the time that apple has come up with an anti theft feature which has reduced theft of this lovely device by so much of percentage, but its still happening. Lets understand, if your iphone is stolen you put it on the lost mode and keep waiting for it to appear on Find my iphone. We are quiet confident that nobody other than us can erase this device (because of icloud password), which is by far true, but what if the stolen phone is dismantled and its parts are sold separately.
Therefore, what I want to propose to apple is that every hardware in iphone should have a unique no. which is read by the operating system everytime its restarted and if any part is replaced from one phone to another then iOS should ask for the unique no. which should be entered only once at the time of replacement and this unique no. for each part should come as a part of operating manual in the iphone box. I am sure theft will be over by almost 99%.
I lost my brand new iphone 5s within 24 days of purchase which hits me inside like anything and I really feel that when you buy such an expensive phone then there should be something done for its security.
Hope apple will surely consider the same and bring something on this ground soon.

There is already an anti theft device on the iPhone called Activation Lock which is very practical and seems to be working well, if recent press reports are to be believed. What you are suggesting is way beyond the scope of reality and would not deter thefts. I'm sure that a very low number of iPhones are sold for their parts. It probably is a measure of last resort on the part of thieves.
Security for your phone is ultimately up to you and not the manufacturer. You have been given the tools to help. Whatever happens to your phone in the end is your responsibility and no one else's.
If you still want to tell Apple, tell them yourself, as no one on this forum works for Apple and Apple does not monitor this forum.
www.apple.com/feedback

Best security features for iPad mini at high risk for theft?

I'm giving my disabled sister (mental disability) a new iPad mini for Christmas. I bought her the $300 WiFi-only model. She lives in a group home 800 miles away. She doesn't own a computer or have easy access to a computer (she uses the computer at her local public library). She usually goes to restaurants and malls to get a free WiFi signal. She's also an easy target for thieves because her disability is clearly visible. Regardless, I want to giver her this device. She's fairly responsible - she never lost the iPod Touch I gave her years ago.
How should I set up her new iPad mini, before mailing it to her, to give her the best possible protection against loss/theft? I am aware of iCloud and FindMyiPhone, which I use often. Should I add my sister's new iPad mini to my existing iCloud account, even though we live far apart? She could then call me whenever she loses it, and I can find it for her by using the FindMyiPhone app. However, I'm worried about sharing an iCloud account with her -- that she may possibly download music/purchases to her iPad mini by accident, that will be charged to my iTunes account.
Are there other apps that I can install on her iPad mini, or unknown features that I can turn on, that will help me or her find her lost/stolen device? Remember, she will most likely need my assistance, from 800 miles away, to recover it.
I will also consider buying insurance for her if prices are reasonable and coverage includes loss/theft.
Thanks for any help!

If you use your iCloud account, then she will also share your email, contacts and so forth. So that both of you can have privacy, why not make her a new AppleID, create a new iCloud account for her, but you keep the password so you can login to her iCloud to track her device or remote wipe it and so forth, if ever needed.
She could then use that same AppleID for her own iTunes or App store purchases, and you could even use the allowance feature to control the spending on it, so she cannot get into trouble by mistakingly over-spending (of course she will need the password for that, but she is not likely to change it I imagine, so you would still be able to use it as well). If you feel it necessary, you can also enable restrictions with a passcode only you know, and disable in-app purchases or set up other restrictions like that if you worry she may unknowingly work up a tab in purchases without realizing they were for fee items.
Another thing you may want to set up is two-step verification of her AppleID, with your own iPhone or iPad as (at least one of) the trusted devices. The advantage is two-step removes the security question feature for an AppleID, and gives you a verification code that will ensure you can always recover her AppleID no matter what.
You should also put a passcode on it, and set the passcode lock to come on immediately (that is, it becomes effective the moment the screen sleeps or is put to sleep manually with no time out or delay). Your choice whether to also set the device to auto-wipe content after several failed passcode attempts.
Other than that, I think that is about as secure as can be for any iOS device. If she does not mind, she could even use a complex passcode instead of the simple 4-digit one - maybe something derived from a phrase she can easily remember ("Thanks for the iPad!" = T4tiP! or something like that).
Just a P.S. while Apple's own AppleCare+ does cover accidental damage, beware that it does not cover loss or theft. So if you do want insurance, you will need to buy it from a 3rd party vendor.

How to track or protect my macbookpro from theft?

How to track or protect my macbookpro from theft?

Visit MacUpdate or CNET Downloads and search for such software. There are quite a number of them.
Enable OS X Lion/Mountain Lion- About Find My Mac to let you track it if it is turned on and connected to the Internet.

Theft

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