TOOLS missing in Adobe X

I read an earlier post about this, but I have Windows Vista. F8 is not bringing up the TOOLS bar. I see the COMMENT bar and the SHARE bar, but no TOOLS bar. Please help.

Can you please explain what a Reader-extended PDF is or how to make one? Until now I had the Reader 9 and in all files I could see the Tools pane next to the Fill & Sign and the Comment panes. Since the update to Reader X the Tools pane is missing in all documents. Thank you!

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HT2506 How do I drag an image around in the view, once it's magnified larger than the viewing area? I can imagine a simple "hand" tool like in Adobe PDF Reader doing this, but it's oddly missing in this application, quite a shame.

How do I drag an image around in the view, once it's magnified larger than the viewing area? I can imagine a simple "hand" tool like in Adobe PDF Reader doing this, but it's oddly missing in this application, quite a shame.

@Csound1 how is my mac relevant? I'm talking about software not hardware.
@Kurt Lang sorry, I composed the message when looking at "Preview" application help on this site, the fact that it missed the context here, is another issue I have with Apple's "famous" UI/UX design...
So for the record, I'm talking about the "Preview" app that comes bundles with Max OSX.

MPEG-2 option missing from Adobe Media Encoder (ver7.2.0.43)

Hi all,
Having an issue getting the MPEG-2 option for our Creative Cloud installation, specifically in Media Encoder's presets.
The following steps were recommended on another Adobe forum addressing this issue:
1.Uninstall Adobe Premiere Pro or the Creative Suite.
2.Run the cleanup script found here: http://www.adobe.com/support/contact/cscleanertool.html
3.Reinstall Adobe Premiere Pro or the Creative Suite.
4.Launch Adobe Premiere Pro.
5.When prompted for activation during launch, ensure that the computer is online and complete activation.
If the computer cannot be brought online, complete the offline activation during the first launch of the software. Do not choose to activate later.
6.After Activation, close and restart Adobe Premiere Pro.
We have been able to run through steps1 to 4, however the Activation option in #5 does not appear at all (must be activation is included as part of our CC license).
Without the option to deactivate/activate Premiere how can we go about getting the MPEG-2 option to appear?
Thanks again

Hi Jim,
I'm having the same problem of the mpeg 2 codecs missing from adobe media encoder. I have 2 computers and on both of them the mpeg 2 options for encoding have disappeared today. Can you please help?

Text to speech missing in adobe captivate 7

Text to speech and closed caption button missing in adobe captivate 7.
Please see below.
May I know what happen?

Re Lilybiri,
I cannot find the Text to speech and closed caption button next to the filter. I don't know why. But I can see it before. Now I would like to change the voice of below caption, what can I do?

Pro Tools Missing audio file message syndrom exists on Logic

I come from Pro tools and i am a bit traumatised by this fkn Pro Tools missing audio file message for those who know what i mean..
Is it something possible and frequent in logic when we work on a daily basis ?

No, you simply copy the entire project folder to a flash drive and bring it home. If you have included the audio files in the project folder, which logic does by default, logic will find them just fine at home. If it asks where they are, you just hit "search" and if they're there, If you've copied the song file to your drive without including the audio files ("pilot error") then the program can't find them. Often, I get protools sessions from clients with missing files. Sometimes the entire audio files folder is missing, but more often the missing files are out-takes that are no longer part of the arrangement, and were still in the audio file list of the song, but were not included in the folder when the project was copied and brought to me. How or why, I cannot tell you.

Tool Panel in Adobe Indesign CC vanish and I can't find it

Folks, I am trying to find Tool Panel in Adobe Indesign CC but I can't find it. This never happened to me before. I don;t remember closing it, but I tried looking inside 'Window > Tools' but no luck. There is no such option. I am on Macbook. Please help.
I have already reinstalled InDesign once, but again no luck. I searched the whole web for help, but seems like no one encountered this before.

OK. The folders you need to work with are hidden since Mountain Lion, so if you don't know how to access hidden user library files, see Access hidden user library files | Mac OS 10.7 and later
The paths to these folders are from the earlier link:
Hard Drive/Users/<USER>/Library/Preferences/ and replace the ENTIRE Adobe InDesign folder, not just the contents.
Hard Drive/Users/<USER>/Library/Caches/ and replace the ENTIRE Adobe InDesign folder, not just the contents.

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista
1. Type "C:\Windows\inf" into the search box on the start menu.
2. Locate the INFCACHE.1 file and right-click it and select Properties.
3. On the INFCACHE.1 Properties window tab to the "Security" tab and click the "Edit" button to change permissions on this file.
4. On the Permissions for INFCACHE.1 window click the "Add" button.
5. On the Select Users or Groups window click the "Advanced" button.
6. A new Select Users or Groups window will open and then click the "Find Now" button.
7. The search results are sorted alphabetically; locate the username you logon to Windows with and then double-click.
8. Under the "Enter the objects names to select..." you should see something like this YOURCOMPUTERNAME\Yourusername
9. Now click the OK button.
10. You will now return to the Permissions for INFCACHE.1 window.
11. Under the Permissions for Yourusername you need to tick "Full Control" under the Allow column. Click the "Apply" button and then the "OK" button.
12. You will be prompted with a "Windows Security" window, just click the "Yes" button and continue.
13. Delete the INFCACHE.1 file.
14. Restart your computer.
15. Open Adobe Acrobat 8.1
16. Locate the Help menu item and click Repair Acrobat Installation
17. Restart if requested to do so.
This fix worked on Windows Vista Business Edition (32-Bit).

I have windows XP media center. I uninstalled Acrobat 8 to download Acr 9 pro extended. No adobe printer was installed .
Tried the steps given here by Steve Lionel. I was able to add the "Adobe PDF Converter" as printer. Although after the 7th step in Steve's fix, the wizard asked me to search for some files (from XP CDrom) which I was able to locate in the Windows folder-drivers folder and the system32-spool folder.
I went to acrobat,opened a pdf file and tried to print with this printer and saved it on the desktop. A file appears, but adobe cannot open it however it activates adobe illustrator and opens in that program.
Lots of time has gone. No solution yet.
Appreciate any suggestions.
Thanks
Update!!!
I tried printing on this printer from a webpage and it converted the webpage like charm.
I am more than happy even if I get to use this printer to convert webpages to pdf as now I don't have to install those shady pdf converters and printer drivers.
This is good as the fix given here works even for XP.
Thanks for this wonderful solution.

Will google input tool work in adobe story

i want to buy story and i have question will google input tool work in adobe story.

Regarding multiple angles shot. I would like to be able to diagram cam locations and even lighting setup and attach to each scene. I'am just starting to learn, but Adobe Story could be a great help for managing projects.

Highlighter tool missing

My Acrobat Pro has the highlighter tool missing from the toolbar and I cannot find it in Customize. It used to be there. I've googled the issue but can't seem to find the solution. Any help greatly appreciated. Thanks.

Outlook with Mozilla? Are you referring to www.outlook.com?
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*[[Image:new fx menu]] > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*[[Image:new fx menu]] > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

TOOLS menu option missing from Adobe X Standard docs when opened in IE10

Hi,
A few of our users are having issues where any Adobe X document they open in Internet Explorer is missing the Tools menu bar on the top right of the document.
If they open the document in Adobe directly, the Tools menu appears.
It's only when opening in IE that the problem occurs.
Enable third-party applications is checked in Internet Options > Advanced.
I don't have this on my machine - IE displays the Tools menu correctly - so I can only assume it's a plug-in or a setting I'm missing on the users' machines.
Any ideas?
Cheers!

Slightly confused - why wouldn't it be available? Is it a limitation of the browser being unable to activate the plug-ins which are part of Adobe Acrobat X Standard? It's just functionality for altering the layouts of PDFs, page numbering, etc. Should be fairly standard?
Tools menu when opened directly in Adobe:
No Tools menu when opening in browser:

Links Pallet Missing. Adobe Help Line baffled.

A day killed on the Adobe Help Line and no hope in sight. The Links Pallet is AWOL and Adobe tech support can't find it.
Originally the problem was an error when trying to export a 275 page book to idml format as something was going wrong with the minor panic of losing months worth of work. It kept crashing InDesign CS5 on Win-7 64 Pro.
In three very long calls over the period of the day, creating new ID's, wiping out all sorts of stuff, including a reinstall of just ID, the Adobe help line finally had us permanently deregister the Suite, remove the whole suite, clean everything with a piece of code they recommended, and reinstall. It was a clean install. Adobe Creative Suite 5 Master Collection on two DVDs, selected to install every option that had a check box - take a lunch break while it does its thing. Then updated to the latest code for InDesign (7.0.4) and Photoshop (all three check boxes) since those are the only two we generally use. We went through all the drills such as trashing to preferences, and so on. All the ID extensions are checked as well. When all was said and done, the file still crashed the system, suggesting the problem was a corrupt file. Time to go to plan B...
We managed to find an older version idml copy that could be updated using draft printouts, and patched our way back to sanity only to discover that none of the images were linked, and when we went to fix this using the link pallet, it was not there. No link panel, not on the /window drop down, not anywhere. We finally relinked the images by using the Package "Repair All". However, one image was RGB, and when we right clicked to edit in orginal (Photoshop), there was no such option anymore. The tech support guy at Adobe was baffled (politely).
Somehow an awful lot of features related to images have vanished in this futile attempt to fix another problem. We are now worse off than we were this morning.
We figure there is some sort of switch somewhere, that Adobe tech should know, but their help line seems to be staffed by people whose solution is to delete everything and start over. When that failed to work, they said they will call back, but by the time we rang them back they were closed.
Has anyone either had this happen, or know what might be causing it? Links is an important feature, and without it, we might as well go back to CS-4...
Hmmm, good thought, let's try it. Just tried it before hitting Post Message, saving the file as IDML, but before it would open, the old ID-CS4 crashed with an error "Failed to open plugin resources: PARAGRAPH COMPOSER.RPLN" argh! (Don't let this one distract the question... all we want to know is how to find the Links Pallet on ID-CS5 v 7.0.4)

lewenz wrote:
We are writing this saga in hopes someone in management at Adobe may actually read it and make some changes to their company. While they may think they save money farming their support out to a call centre in India, they have chosen the wrong centre, or their quality control is bad. While their hourly costs may be lower than running support out of their home office, we suggest Adobe is paying more because the call centre takes so much time, and creates so many new problems. In fact, we do wonder if the reason the call centre people are so polite and constantly repeating and apologising is not cultural, but so they can keep the meter running longer. Memo to Adobe: You are being ripped off. Even if you don't care about your customers, your too-smart cost-cutters are losing you money. Better to provide high-quality tech support that knows what is wrong and finds the solution in minutes than wasting hours and days as happens now.
It turns out that the support rep at Adobe gave us bad information and was about to propose more bad answers had we not become stroppy and demanded to speak to someone more competent. The support technician's next step was for us to:
Load ID CS5 on another windows PC
If the software worked on that PC either call Microsoft (yeah right) or
Delete and reinstall Windows 7 Pro
They did not volunteer any more than step 1, but having lost patience with their erroneous advice in the prior round, we pressed for what they would recommend next, since in fact the CS5 products had been working fine on the main desktop until they started telling us to start deleting and reinstalling things. On a complex multi-application computer, deleting and reinstalling Windows is not a simple matter, it usually results in downtime of three days and invariably important programs are reset, losing customisation that has been done over time. Our team concluded that rather than do this, if there was no other solution, we would trash CS5 and either go back to CS4 or purchase an Apple desktop solely to handle InDesign. Therefore, instead of continuing down this line of blind nonsense, we demanded to speak to someone who spoke better English, had a better phone connection and knew more than to tell us to keep damaging our systems.
Finally, we got a call back from a more informed 1st tier support rep who goes by the nickname Sonny. For some reason the connection was far better, and we could understand every word of his much better English. It turns out that the Adobe support rep had walked us through the delete and recovery procedure and omitted a key step. This was only learned by pressing Sonny hard, until he realised the missing step. The prior rep walked us through the following support process and only told us to call back after we had begun step 5.
Deactivate the CS5 Master Collection,
Download and Unzip Creative Suite Cleaner Tool
Create a new User ID with Administrator Level authority and sign on to it
Close all programs and run the Cleaner Tool
Reinstall CS5
Download the updates (which is a problem when one is on a 10gb cap broadband plan)
Of course, this did not fix the problem we had called about (manuscript kept crashing ID), but additionally the Links Pallet was completely missing as was the Edit Original right click function which made managing images in a manuscript impossible.
When we reviewed this with Sonny, he finally identified the missing step. Before Step 4, running the Cleaner Tool, run the Microsoft Control Panel Uninstall Program to remove all the programs. Then run the cleaner tool to find files that Microsoft missed. Finally, after Step 4, add an additional step of manually looking at the files using File Manager to make sure all files were cleaned out and gone. When all this is done, go to Step 5 reboot and reinstall.
Well the reboot took about 15 minutes as all sorts of orphan files came up, but when all was reinstalled, the InDesign functioned as it was supposed to function. The links pallet and edit orginal image was back where they belonged.
The only thing we discovered is that when we went to email, eleven years worth of emails had vanished. We are now in correspondence with the email support team (thankfully, we use a commercial product, not a free one) to see if these can be recovered. It appears the Cleaner cleaned out more than Adobe. Oops, sorry about that. Argh!
So what have we learned?
The original problem appears to have been a corrupted file. Since this was a 275 page manuscript, it was not something that could easily be given up. We called Adobe hoping to figure out why the application program was crashing. This was never answered. It would crash when we ran spell check and it would crash when we tried to export it to an IDML file. This is a deficiency in the Adobe product that it allows this. Adobe never addressed this, or identified this.
It was only when we started doing our own trouble shooting while waiting for Adobe to call back after they trashed the delete and restore application, that we realised we were being supported by ignorant technicians who appear to have little understanding of their products, very poor communications technology (it's hard to understand them due to a low quality line and in some cases a strong Indian accent), and whose "solutions" were to remove and reinstall their products. In this solution approach, the support technicians don't always get the steps right, with the outcome that the "solution" does not work.
At this point, we realised we were in worse shape than when we made the original call. So we searched our files to find the most recent IDML backup that did work, imported it and then took pdf printouts to re-enter all the changes to the manuscript since that backup was made. We hope we located all the differences between the two drafts. This of course is a manual process and what we sought to avoid by calling Adobe in the first place, but we realised that the Adobe support was going to take more time than clerical re-work. Thus we ended up with a repaired manuscript - no thanks to Adobe, and a newly defective application program where their next "solution: was to trash the operating system.
At no time did the technician ask the key questions to review what they might have done or not done that could have caused the problem. In other words, Adobe does not run a technical support line, but a trash and rebuild line. They waste hours of their own call centre time, not to mention the client time, creating further problems, call centre hours that we presume Adobe must pay for.
That we must listen very carefully to what the technician says back, since over 50% of the time, they do not understand. When the record is read back, it is wrong (they wrote down that ID crashed on opening... never true).
That it is not impolite to ask them to stop wasting time with very long apologies as the opening of every sentence.
That it is essential that you have the customer identity information in the right order, so they do not spend 10 minutes verifying who you are.
That it is not impolite to tell them to stop filling the air with nonsense and either answer the questions or get someone who can.
That it is not inappropriate to threaten to document the call and file a formal complaint with Adobe.
So for anyone who uses Adobe Help:
Demand someone who can speak clear English on a clear phone connection. Write down their name and location so they can be tracked.
Write down every step they propose and ask what is the next step if it fails to achieve the desired outcome.
Demand that each step be written down in their documentation as well.
Demand to know every custom file such as preferences and language dictionaries and their location. Make copies outside of Adobe so the cleaner file does not delete them. A folder on the desktop is the safest.
When it becomes clear the technician does not have a clue what they are doing, demand to speak to their boss.
Document every step here on this forum, so when they ask how they did, refer them to the public record.
Thanks to Peter Spier and Jongware for their attempts at solutions. Turned out it was a corrupt file that would have been a disaster had we not made backups and a defective Adobe technical support system that threated to trash our whole operation.
Bravo for persisting, insisting, asserting, relying on your own intelligence as you realized you were being not only ill-served, but wrongly-served and unforgivably-destructively-served. Sorry to hear how your own civility kept you from acting protectively sooner.
I agree about escalating cases to the highest-level support manager ASAP as you discover incompetent support. I've written about this in a few posts that you can find with this Google search link: InDesign knowhow pro escalate support. I usually offer "I don't mean to be rude, but if you're not expert with this issue..." or I substitute "...aren't able to read the case notes and have expertise," and similar phrases, THEN I PRESS FOR ESCALATION, EVEN IF I NEED TO BE RUDE TO GET IT.
However, with the increasing complexity of the stuff we use, and, as in your example, it takes a few days to rebuild a system, don't be lulled by the concurrent increased confidence you get from smarter hardware and software. I suggest cloning working systems for backups in disasters like you're reporting. Don't overwrite stored clone backups with unproven current systems that may have unbeknownst to you just gone bad. Consider virtual software like VMware Fusion or Parallels, even if you're committed to Windows; you can install one or more virtual Windows systems on a real Windows system, make snapshots and revert to them if needed. I think these are more robust than Windows Restore Points, because snapshots track everything done on the virtual drive, whereas restore points only undo the Registry, IIRC, so corrupted user files remain corrupt, lost files remain lost.
IOW, practice safe computing.
I heard of a business professional who sued his doctor for time lost when he was kept waiting for an extremely long period with no explanation, offer to reschedule, etc. (IOW, he got "airline treatment.") Whether he collected isn't the point so much as the recognition of the concept, and the corresponding smart pro-customer-service steps taken across many industries and companies. Whether defensive or pro-active, better customer service is better for everyone in chain of relationships.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Red-Eye Correction Tool Missing Sliders in 2.5

I just upgraded from 2.4 to 2.5, build 605155. The sliders are missing from the Red-Eye Correction Tool.
Any idea where they went?

The text should replaced by the sliders after you have clicked on the red area. If it doesn't, the area you clicked on doesn't match the parameters for the tool (unusual if red or near red) or the Lightroom preference file is corrupted.
You can try trashing the existing Lr preference file, which is located as described at the following link http://forums.adobe.com/thread/358041?tstart=0

Need to Uninstall CS, CS2, CS3, CS4 - Uninstall Tool Missing

We've been with Adobe for a long time.
We're upgrading computers and Mac OS on all to Mavericks.
Would like to clean up in the process.
Would like to thoroughly UNINSTALL all CS, CS2, CS3, and CS4 products on all computers.
We are currently using CS5. And, after installing Mavericks, will install CS6 Design Standard.
Most threads point to using the UNINSTALL TOOL ... but no one seems to have a link to where to get it?
It is not in the folders that everyone says it should be. I do not have it.
I hesitate to just DRAG the folders to the trash. I'd prefer a tool that will UNINSTALL proper plists, etc. ... not just trash the AP folder.
Anyone?

I have already been there.
1. In my Adobe Installers folder, there are only alias' folders for "Add or Remove Adobe Creative Suite 3 Design Premium", for "Adobe Creative Suite 4 Design Premium", for "Adobe Creative Suite 5 Design Premium" and for "Adobe ExtendScript Toolkit 2.1". When I "Show Original" and go there and try to OPEN the folder to run the uninstaller ... nothing opens. When I search for "Adobe Uninstaller", nothing is found.
2. I have downloaded and run the Cleaner Tool for CS3 and 4 ... but it was very very fast (didn't see a progress bar while it was working as expected) and CS3 and 4 are still in my applications folder. There was a message on one of them something about "support file missing".
So, this doesn't seem to have worked ... again.
In our office, we used to "trickle down" computers. The person with the oldest computer gets the new on and his goes to someone else. The problem with this has been that the person giving away the computer has been required to "clean it up" before passing it on and people haven't known HOW to do this. Thus, the missing uninstallers, etc.
So ... I want to delete (thoroughly) CS, CS2, CS3 and CS4, including Bridge, Device Central, Extension Manager, Drive, Fireworks, Flash, Media Encoder, Stock Photos, Version Cue, SupportAdvisor ap.
Can I simply "drag to trash"? I suspect not. But unistallers don't seem to be present and cleaner tool doesn't seem to work.
Are the instructions for "manual" removal of all files?
Thank you.

Is there a feature of the Color Marker Tool missing?

Why won't it sample a color as a variable when placed by an action? Is there a step or feature I'm overlooking?
I've done a bit of due diligence and the only solution I've found is an external script. But considering the function and features of the Marker tool it would seem like that functionality has been overlooked. I say this because if a Marker can be placed by an Action to a specific set of coordinates then it would seem to follow that the characteristics of that location would change from one canvas to the next. As such being able to set the foreground color based on that change would seem to be the key function of the tool.
So what am I missing? If I'm not missing something it would seem like Adobe should be able to provide a patch promptly and without fanfare.

Sure the Color Sampler Tool except that it doesn't actually sample it just describes the color characteristics of a specific location.
Having the tool should also have Action functions of it's features as the default since the other way to get a useable color sample is to use the color sampler tool (or eyedropper) The script should just be embedded in the Marker and executed when the Marker is used as an Action step.
Creating the tool at all would seem to have the Action functionality as a requisite. Otherwise it's just another Eyedropper that happens to know where it is in the canvas. Useful at times but a bit frivolous.
I like to do a bit of research before I submit feature requests but I might do that, and thanks for reading.

Basic code editor tools missing? Extensions?

Is there really no batch search-and-replace, GREP replacement, or HTML element autocompletion? Assumed this 'new' tool could perform at least at a level the code editor DW CS3 (or earlier?) could... love the idea of the in-place related file editor but without these basic features I'm back to BBEdit for now.
Also: thought maybe adding extensions would expand functionality, but there dont seem to be any??? Is there a resource somewhere, as the Code forum returns 0 results as does Google.

Hi Aaron,
Well, there's a reason we call it a "preview release" rather than "1.0" :-) There are plenty of features that aren't thre or aren't fully polished yet... but actually many of the things you mentioned are available already:
"GREP replacement" -- I assume you mean search-replace using a regexp? If you open the Replace bar you can use regexps (note the label next to the input field describing the "/.../" syntax).
HTML element code hinting -- You should get code hints for tag names and attribute names. If you're not seeing that, can you share your HTML file so we can investigate?
There's also CSS code hinting in the latest Edge Code, fwiw. And there will be JS code hinting in the bext release.
Extensions are listed on the main open source project page, here: https://github.com/adobe/brackets/wiki/Brackets-Extensions. We're working on building a more polished extension browse/install experience, however.
The one thing on your list that's missing is search-replace across multiple files at once. You can track our progress on that or upvote the user story here, in our Trello backlog.
Hope that helps,
- Peter

TOOLS missing in Adobe X

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