Touchsmart 520-1020

I had an earlier version of a Touchsmart desktop that allowed me to highlight and then drag down on the screen. I made the settings on the old Touchsmart and the Touchsmart 520-1020 match, but I still cannot seem to get that setting to work. Does anyone know how to get this option to work as I use it constantly.

Hello @LoosDig,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues selecting mutiple items using the touch feature on your HP Touchsmart 520-1020 All-In-One Desktop PC. The ability to select by dragging down on the screen should be simply a matter of literally dragging down on the screen. If this is not working I would recommend you ensure that you have ALL the Windows Updates installed as well as ALL the HP Updates on your computer. You may also wish to ensure that you have the proper graphics drivers installed. You can do this by selecting your operating system from the drop-down box on the HP TouchSmart 520-1020 Desktop PC Drivers page and clicking NEXT. You can then scroll down to your drivers and ensure that the proper and most up to date drivers are installed.
If you do this and you are still not able to select by dragging down. Try holding down CTRL on your keyboard or click on the virtual keyboard in the bottom right and then dragging down to select multiple items.
Please feel free to re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Don't know power on password for hp touchsmart 520-1020 windows 7 64 bit

My touchsmart 520-1020 was powered off and when it came back on it was asking for a power on password. Can anyone help me with this? Please? when i enter a random password three times it doesn't give me a code. it shows a key each time i press enter after entering a password and after the third time it has an asterik. and then no more options. the date is shown at the bottom right hand corner.

Hello cmeryers76:
Your password should be the same one you use to log into windows. Why you are seeing a date is be yound me. This seems more like a bad virus or malware. If your sign in password still fails. Unplug the computer while this screen is still being displayed. This is what we call fource restart. Ounce the computer is completely off plug it back in and turn on your computer you should start up in safe mode screen option use arrow keys select safe mode with net working. Close out help and support window. Locate the the recovery manger and Click yes in prompt window if displays then select Microsoft System Restore in next two screens click on next You well eventually end up with dates listed choose a date before this event occurred then click next follow all command promts. Ounce recovery point has been completed run your antivirus software. Then do a PC Tune Up. Go to your control pannel and open up Performance Information and Tools select Adjust power settings on the right hand side. Then select Choose when to off the display. Next window switch all boxes to never. You will never have to worry about this ever again. On top of that the issues you face trying to wake up the computer from sleep mode.
If the same screen displays on start up by a chance then unplug the computer hold down power button for five secounds then plug it back in turn on computer tap f-8 key follow above recovery steps. If this fails to open in safe mode. Then full recovery is only option requires recover discs. Power off the computer turn it on and tap f-10 key and insert disc one of recovery disc follow all command prompts. Ouce fullrecover is completed follow the above dirrections for the display settings above switch all thee settings to never. frrw

Touchsmart 520 1020 screen is blank

Screen went blank while in sleep mode. Followed directions to try to reset bios, no luck. Computer is almost 2 months old. Help

Hello VWhite:
           Well aren't you lucky because your computer is covered by one year old HP standard computer warranty . So you have two options one is take it back to where you bought it at and just exchange it for another new one and let the store deal with it. Second is contact HP direct support and have them fix it. Me I would just let the store deal with it.http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&dlc=en&lc=en&os=4063&product=4007138&sw_lang= Support link. Phone # is 866-408-5408 for Touchsmart computer support. Good Luck.
       You shouldn't had to do anything in bios screen. When you set up your computer you probably turned on automatically update. This most likely is causing your issue. Next computer change your updater settings to down load updates and let me choose witch ones to install. Only install a few at a time. Two many at time causes blackscreen or blue screen of death.
          See if you can start up your computer and press F-8 key to get your computer in safemode use arrow keys select safe mode with networking. In program search box type in recovery manger and select microsoft recovery and do a back restore. This will delete the corrupted start up files. When your computer is back to normal settings change your update settings. If F-8 key fails then call HP Direct Support they will set you up with a work order. Good luck. Delt with this same issue already. Using HP Touchsmart 600-1050 since I changed how I receive updates problem has not occurred.

I have a touchsmart 520 pc and installed windows 8 but it says the hp software is not compatible

I am running windows 8 on an HP TouchSmart 520 but it says the HP Software is not conpatible with windows 8 is it possible to get a compatible version

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP makes hundreds of TouchSmart models that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
THIS is HP's position on Windows 8 support and any HP computer not supplied with Windows 8;
Not all Windows 8 features may be available on all PCs.
Your particular experience with Windows 8 will be determined by the capabilities of your PC.
HP is providing upgrade instructions and drivers will be available for most Windows 7 systems sold after 1st October 2011.
If you want to restore the original operating system after upgrading, you must create HP recovery media before you upgrade.
Please note that if you purchased your system prior to October 1, 2011, HP has not tested these PCs or developed Windows 8 upgrade instructions or drivers for them. Upgrading such systems may be difficult or impossible.
and
Important information regarding additional limitations and requirements;
Screen Resolution Requirements
Limitations with DVD playback software
Limitations with Blu-ray playback software
Limitations with TV Tuner software
Secure Boot & other UEFI dependent features
Secure Boot & other UEFI dependent features
Limitations with touch screen capabilities
Windows 7 PCs with touch screens will not have full Windows 8 touch capabilities after upgrade.
HP PCs with touch input hardware designed for Windows 7 will provide a comparable experience for only two touch point applications after the upgrade to Windows 8. HP Windows PCs with touch input hardware will not support Windows 8 applications that require more than two simultaneous touch points.
Additionally, Windows 8 edge swipes may not be available due to the recessed bezel on HP touch systems shipped with Windows 7.
HP TouchSmart Magic Canvas and HP TouchSmart applications are not compatible with Windows 8 and must be uninstalled before upgrading. Note that content created using the TouchSmart applications such as Graphitti will not be available after upgrading.
Please send KUDOs
Frank
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TouchSmart 520 Windows 7 Home premium Problems after critical updates

After my TouchSmart 520 auto ran critical updates on 13 Feb 2013,I cannot connect to Internet at all.It was still able to connect to my home wireless network.
I did a systerm recovery, to restore up to just before the critical updates on 13 Feb, then it's able to connect to internet. After that, it auto ran critical updates 2 times, and the same problem started.I have done the system recovery again and now turn off the downloading and installation of critical updates completely, but this should not be long term solution.
Has anyone encounter same problem or is able to help me on this? What else do I need to do?
Appreicate any help.TIA!

Hello sgcosimo,
You’re not able to connect to the internet after updates have run. I’ve had that happen before and usually Microsoft will send out an update that fixes the problem a few days later.
You can try to run the updates again to see if you still get the error.
If you’re still not able to get online, go into device manger and uninstall the Wi-Fi adapter and restart the computer.
Here is a link to uninstall the adapter.
Let me know if this helps.

Can I connect an external monitor on an HP Touchsmart 520 PC, using an HDMI to USB converter?

I am attempting to connect a second monitor to my HP Touchsmart 520 all in one deskop PC, which does not have a VGA or HDMI port. The monitor has an HDMI cable, to which I have connected an HDMI to USB adaptor and connected to one of the USB3.0 ports. The monitor is not getting a signal. Does anyone know of a solution?

This article will walk you through the process.
Adding a Monitor Using an HP USB Graphics Adapter
I work on behalf of HP, but my opinions are my own.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved. If both apply......do both.

Can I add a second monitor to a TouchSmart 520-1070?

Can I add a second monitor to a TouchSmart 520-1070? Can it be done through a USB port with a USB to DVI converter?

To connect your HP TouchSmart 520-1070 desktop computer to a second monitor or a TV, you will need to purchase a USB-to-video adapter. I recommend the eVGA UV Plus+ 19 USB-to-Video Adapter, however many of these other USB-to-video adapters should also work.
FYI... with a touch screen, you can only "clone" the desktop... trying to "extend" the desktop may cause problems using the computer.
Frank
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Can I add a second monitor to Touchsmart 520-1170a?

Can I add a second monitor to a Touchsmart 520-1170a?

Hi,
Please try one othe the following adapters:
http://www.amazon.com/StarTech-com-Multi-Monitor-External-Adapter/dp/B002FJQXXC
http://www.startech.com/usb-video-adapters
Regards.
BH
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Use laptop as second monitor for hp touchsmart 310-1020

Product name: HP TouchSmart 310-1020 PC.
OS: Windows 7 Home Premium
Can I use my laptop as a second monitor for my HP? It doesn't have an hdmi port, so is there any software or converters someone suggests?

Sorry to say, but it won't be possible - any video ports on your notebook will be output only.
Actually that's not what the OP asked, and it's incorrect since you're not answering the question he asked. There are software packages out there that will let the OP do what they want between multiple PCs. Multiplicity by Stardock is a quick example http://www.stardock.com/products/multiplicity/ and it's only $30

Can I use a 2nd monitor with my HP TouchSmart 310-1020?

can I use a 2nd monitor with my HP TouchSmart 310-1020?

http://h30434.www3.hp.com/t5/TouchSmart-PC/how-to-hook-up-a-second-monitor-on-an-hp-touchsmart-compu...
Kate has some great information in answer to this question.
Take a look.
GeorgeFN
GeorgeFN
I work on behalf of HP.

Is there a way to connect an Xbox 360 to an HP TouchSmart 520-1030?

I have had this HP TouchSmart for well over a 2 years. This one question came to mind. Can you hook an Xbox 360 to an HP TouchSmart 520-1030? I have looked and Looked and found nothing helpful on the web.
Specs are: HP TouchSmart 520-1030
Intel Core i3-2120
4 GB's Of ram
No HDMI
This question was solved.
View Solution.

Hello ScreenNameHere,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are looking to connect your Xbox 360 to your computer. First if you do not mind what is it that you are trying to do? Are you trying to use the TouchSmart as a monitor to play on or are you trying to use the internet access on the computer? As well, I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Hi, i need to know how can i increase the dedicated video memory in my hp touchsmart 520-1030

hi, i need to know how can i increase the dedicated video memory in my hp touchsmart 520-1030

banhien wrote:
Dedicated memory ? Buy a new card.
Except that's not an option in the Touchsmart Desktops for users after purchase,
Banhien, please pay attention and don't just guess.

Cannot play any video (even youtube vids) on my HP TouchSmart 520 with Windows 8 in Metro Mode.

HP TouchSmart 520 PC
Windows 8
Just upgraded from Windows 7 to Windows 8.
Upgrade was uneventful.. went very smoothly.
Problem is now I cannot play any videos in the new Metro Mode (I tried using various apps... Video, youtube player, etc).. not even youtube videos.
However, when I select Desktop mode.. everything still works fine.
Any idea what is wrong ?

Hello WongKO:
Welcome to HP's forum. I do not know much about Windows 8. Reading this fact sheet it says that you need to purchase the media software and upgrade to Windows 8 pro. This fact sheet should guide you. http://www.windowsupgradeoffer.com/en-US/Home/Faq? Windows 8 system requirements section.Will DVD playback work after upgrading to Windows 8? This one is in general section. Will installation media be available for purchase? Back to Windows 8 requirements. Is Windows Media Center included in the upgrade to Windows 8 Pro? Least you are able to watch videos in other mode until you figure out what is best. Good luck frrw. Ounce you have figured out the software purchases you should post it to help others out. My computer is to old for upgrade. No drivers were made for it.

Can i replace or upgrade the graphics of hp touchsmart 520-1049?

Can i replace or upgrade the graphics of hp touchsmart 520-1049?
i want to replace the intel hd graphics with nivedia Geforce

Hi,
The specifications for the HP Touchsmart 520-1049 indicate that a 35 watt MXM video card can be used.
HP Partsurfer doesn't show a MMX card as a spare but if you call them they might have something listed under another Touchsmart.
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Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP TouchSmart 520-1047c Webcam Issue

My webcam has gone MIA. My Chrome Hangouts tries to launch and place a video call and reports it could not access my video camera.
The Camera HP High Definition 1 MP shows in the imaging devices of my Device Manager. I have uninstalled and reinstalled the device there it is using the latest Microsoft USB Camera video drivers.
I went to the Touch Smart Webcam application and launched it from there and particle reported several missing files that it uses for special effects. That didn't stop the camera from coming up and working OK.
I then went to the HP website and followed their webcam troubleshooting guide. It reccomends that you reinstall the webcam software using the Recovery Manager. So I deleted the existing Touchsmart Webcam software package from the Programs and Features Contro panel app launched Recovery Manager and Selecte HP Webcam software to be reinstalled. The install seemed to fo well no errors were reported. My problem is I now can't find the TouchSmart Webcam softare application to launch the webcam. Recovery Manger thinks it is installed as it asks be to uninstall it if I try amd reinstall it.
How do I find where the PC installed the software. Ir is not in Program Files(x86)/Hewlett-Pacard/Touchsmart where all the other TouchSmart aps are located.
Any ideas where I can find this or force the recovery manager to install it again?
Thanks in advance...
pdxpogo

Hello @pdxpogo,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues with your webcam on your HP TouchSmart 520-1047c Desktop PC and require assistance. I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this I can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Touchsmart 520-1020

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