Transaction Launcher in CRM 7.0 reverts back to CRM view.

Hi Experts,
I have configured all the necessary setting required for transaction launcher but still cannot launch it.
The issue is when i launch it, it directs me to the logon screen of target system (ERP/ECC). Once i give my userid/psw, system thinks for couple of second and the system jumps back to CRM view.
In my case, i'm using transaction launcher to launch VA31 (Scheduling agreement). On executing the launch transaction it is closed immediately and the system reverts back to account identification screen without any error message.
I have created ZTSTC in ECC and checked "synchronous" for method "transaction.execute". Do i need to create ZTSTC in CRM as well?
Thanks
Shree

Hi Shree,
First, you don't need to create ZTSTC in R3/ECC. Create ZTSTC in CRM and make the method: ZTransaction.Execute - Synchronous. Then change the status to 'Released'.
In R3, in /NSE80 create a Display Object, like "ZCUSTOM". In ZCUSTOM create a method. In your case create "ZVA31". In the ABAP tab of the method, check 'Transaction' and in the 'Name' field enter: VA31. Save and release this method and Object.
Now, before you proceed with the next step of seting up SSO (Single Sign On) check if these notes have been followed:
A) Maintain the settings for domain 'CRMD_CIC_ABOX_ITS_BASE_URL' in SE11 as per NOTE: 1337200.
B) Maintain settings for logical systems as per Notes: 1337472 (For R3) and 1337200 (For CRM) logical systems.
After this ensure that the URL for R3 ITS looks like this: http://<server>:<port>/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTXE&okcode=ICEXECUTE
Before creating R3/ECC Transaction launcher links - SSO certificates need to be setup by BASIS.
a.     Import CRT certificate into target system (your CRM client) via Export/Import in STRUSTSSO2
b.     Run SSO2 in target (CRM) and check green lights.
c.     Maintain table TWPSSO2ACL and put in system and client (CRM, XXX)
d.     Activate in SICF /sap/public/bc/its and also sap/bc/gui/sap/its
e.     SE80 -> Internet Services. Look for SYSTEM and WEBGUI and Publish them.
Please try these and let me know if this works for you.
Regards,
Ramesh Nallabelli

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Transaction Launcher starts popup in Background

Hi,
i´m using the transaction launcher to start a external URL in the CRM WebUI.
I selected to option "Statefull" which means the transaction launcher opens a popup.
That works fine so far.
But the popup always starts in the background.
Which means i have a new IE-window with my launch transaction but not directly available. It starts in the background and my SAP CRM WebUI stays in the visible session.
Does anybody know how to change this?
My IE version is IE6.0 SP2.
thank you
Best regards
Manfred

Hy Brian,
thank you.
This note seems to be the right one for this issue.
But the note is not available for CRM 7.0.
I opened a message for this and i hope that the note will be available for CRM 7.0 soon.
Best regards
Manfred

How to debug Transaction Launcher

Hi Experts,
I am new to CRM. I am working on the requiremnet of calling VA01 screen inCRM WEBUI through Transaction Launcher .
As part of it i copied TSTC BOR object to Z and added some extra method to get some default values populated in VA01 screen.
I tested this Z BOR object and it is working fine. Now in CRM configured Transaction Launcher through wizard and given my logical system (connecting to ecc)and Z BOR object and passed parameter value as VA01 to object key in wizard. created my own logical link id with assigned transaction link id and assigned to workcenter->navbarprofile->businessrole.
I followed this blog to configure Transaction Launcher
/people/vikash.krishna/blog/2008/09/23/crm-2007-how-to--2-a-transaction-launcher
After completion of above development i executed webui but i am unable to display VA01..Intially it used to show ECC screen and message as ' you do not have authorization for transaction VA01'.But when i rectified some thing and again execute webui it is now showing blank screen.
I am unable to make it out where i went wrong whether the problem is with logical system or ZBOR object. WhenI tried to debug it by keeping break-point in the class CL_UICMP_LT_ABOXEXECUTION_IMPL and method ip_inbound plug and in the ZBOR object in ECC i am able to see the parameters passed to the traunsaction launcher class but it is not stoping at ZBOR object .
From last 3 days i am trying hard and unsuccessfull.my deadlines are approching.
Please kindly help me out how can i analyze to see where i went exactly wrong.
I really appreciate the persons who helps me in passing the situation.
Regards ,
Pavan T.

Hi Luis Rivera ,
Thanks a Ton. The link id 'Every thing about Transaction Launcher' is really helpfull.Now i am able to display VA01 in Webui .
My Requirement goes like this
User will search for a account say of function 'Sold-to-party' ,after successfull search we will get related partners also.Now user will select one among the related partners(say 'Ship-to-party') and clicks confirm ,Now we will have two confirmed partners sold-to & ship-to.User will now select create order from Navigation bar and VA01 screen should be displayed with sold-to & ship-to fields get filled automatically from conformed partners.
So i created a ZBOR and added a method with those parameters as import parameters . see the below code.
SWC_GET_ELEMENT CONTAINER 'PCODE'      LV_PCODE.
SWC_GET_ELEMENT CONTAINER 'BUYER'      LV_BUYER.
SWC_GET_ELEMENT CONTAINER 'SHIP_TO'    LV_SHIP_TO.
SWC_GET_ELEMENT CONTAINER 'SOLD_TO'    LV_SOLD_TO.
SWC_GET_ELEMENT CONTAINER 'ORDER_TYPE' LV_ORDER_TYPE.
IF LV_PCODE IS NOT INITIAL.
    SET PARAMETER ID: LV_PCODE-pid FIELD LV_PCODE-value.
ENDIF.
IF LV_BUYER IS NOT INITIAL.
    SET PARAMETER ID: LV_BUYER-pid FIELD LV_BUYER-value.
    ENDIF.
IF LV_SHIP_TO IS NOT INITIAL.
    SET PARAMETER ID: LV_SHIP_TO-pid FIELD LV_SHIP_TO-value.
ENDIF.
IF LV_SOLD_TO IS NOT INITIAL.
    SET PARAMETER ID: LV_SOLD_TO-PID FIELD LV_SOLD_TO-VALUE.
ENDIF.
IF LV_ORDER_TYPE IS NOT INITIAL.
    SET PARAMETER ID 'AAT' FIELD LV_ORDER_TYPE-VALUE.
ENDIF.
CALL TRANSACTION OBJECT-KEY-CODE.
I am able to read the values from BOL to my ZBOR parameters
PCODE, SHIP_TO,SOLD_TO,BUYER e.t.c .Now i want set these values to VA01 screen using SET/GET Parameter ID's as shown in above code.but these values are not being set.Could you suggest any way how can i achieve this.
Thanks in Advance.
Regards,
Pavan.
Edited by: Pavan T on Aug 10, 2011 4:26 PM

Transaction Launcher - Unable to access R3 transaction.

Hi Experts,
I am facing problem when accessing R3 document.
When I try to open delivery document from Order(Steps: Open an Order, Go to Shipping Transaction, Select delivery document.), I get 5 errors
Error 1: Details Mapped logical system ERP not defined -
Diagnosis
Logical system &1 is not defined.
System Response
It is not possible to connect to the SAP Internet Transaction Server (ITS). The launch transaction is cancelled.
Procedure
Define Transaction Launcher Logical Systems and URLs .
Error 2: Cannot determine logical system -
Error 3: Details Launch transaction CRM_TL_ERP_LIKP_DISPLAY not defined -
Procedure
Check the following profiles in Customizing:
Navigation bar profile
Transaction launcher profile
IC WebClient profile
Error 4: Details Launch transaction not defined -
Procedure
Check the following profiles in Customizing:
Navigation bar profile
Transaction launcher profile
IC WebClient profile
Error 5: Execution not possible; error in launch transaction. -
Any idea why configuration is missing?
Thank you.

Hi,
Please read below 2 blogs on transaction launcher.
/people/vikash.krishna/blog/2008/09/23/crm-2007-how-to--2-a-transaction-launcher
/people/vikash.krishna/blog/2009/04/23/crm-2007-how-to--2-b-transaction-launcher
It seems couple of steps are missing for your transaction launcher.
Maintaining of systems in transaction: CRMS_IC_CROSS_SYS
and then Nav bar customizing.
I hope it helps.
Thanks,
Rohit

Transaction launcher for url in new window need "Back" to continue working

Hello Experts,
In the CRM I've created a Transaction Launcher for url, when I press on the link and open it in new window
I got the following message: "The object you have selected is starting in a new browser window. You can continue working normally in the current application. However, you may have to navigate back to the page you were working on. "
how do I can still open the url ( which is BSP page) in new window & can continue working with CRM without clicking on the Back button ?
Thanks

Have you solved the problem, Jamil?
Hi Experts,
I am also facing the same problem.
The other possible solution I am thinking of calling the pop up window and then close the pop up.
I don't know how can we call custom bsp page from view in pop up window. And then close the same pop up without asking user to click on any button.
Thanks and Regards,

LAUNCHING URL BY CLICKING ON BUTTON(USING TRANSACTION LAUNCHER) IN CRM 2007

Hi,
I am working on the object which requires configuring transaction launcher so that when button is clicked,URL is open. This development need to be implemented in CRM 2007.
Kindly suggest.

We are working in a sandbox environment on CRM 2007 and trying to launch a transaction in an ECC 6.0 system. We get a login box into the ECC server which executes fine but after a few seconds we are returned back to the CRM server without displaying the transaction. All authorizations are correct but it seems that the container is not being populated with the requested transaction. Has anyone else seen the same behavior? We are about to put in a note to see if we can get assistance. We have implemented latest Support Packs and Enhancement Pack 3 was recently installed in the ECC environment. We have implemented all the appropriate notes (1029777) to make sure that we are using the recommend functionality.

Navigation back to Interaction View from transaction launcher

Hi Experts,
     Please help me with this query.
We are using IC WebClient for CRM 5.0, in one of the profiles, we have service ticket view (not showing the interaction record) - using the view SrvTHead of the CRM_IC application. We are navigating from this to ECC transaction using transaction launcher (creating IS-U transaction), which is working fine.
   Also,when we click on back (either back button in ECC transaction or Back button on breadcrums bar of CRM), it takes us back to the Service Ticket View properly, as we are hardcoding the navigation link name in return data flow method of transan launcher class,
But once it is done, then when through the document flow/Business context we navigate to the ECC transaction and then click on back, it goes back to Interaction record view instead of service ticket view.
   We are trying to check profile entries for activity clipboard, but haven't got any success regarding the behaviour yet.
Is this standard behaviour to always go back to interaction record, is there a way to modify that?
Thanks and Regards,
Rohit Khetarpal
Edited by: Rohit Khetarpal on May 10, 2010 6:07 PM

Hi Rohit,
This behaviour is steered by the runtime repository xml page of BSP CRM_IC_RT_REP (se80).
I do not have any CRM 5.0 system available to check in detail, but I know we corrected that also in our project some time ago.
You will need to correct an XML entry indicating Docflow as source and interaction record as target. Actually this is not a correction, but a redefinition of BSP CRM_IC_RT_REP into a custom one, e.g. ZCRM_IC..., according to cookbook.
To find which XML entry must be "redefined", set a break-point in method CL_BSP_WD_WINDOW->IF_BSP_WD_NAVIGATION~NAVIGATE, ideally just before you click onto back navigation. Check that external break-points are immediately active. In the debugger, you can see both source and target view (may require some explosion of object variables).
This should solve your problem
Best regards
Walter

Unable to access ECC transactions from CRM using Transaction Launcher

Hi Folks, we are trying to create a booking request using VA11 from portal. For this we have configured transaction launcher in CRM which will connect to ECC system from portal and VA11 screen will be launched. For this we have done the necessary configuration in transaction launcher (Including RFC destination and logical system) and this is working fine in Dev system but not in quality system. We are able to see SAP screen with toolbar Menu and System but not the entire transaction (refer image below). Our questions here are,
1)     What user type has to be configured when connecting from CRM to ECC? (System, Communication data or any ohter)
2)     If this has to work with user as Dialog, is there any supporting document from SAP saying this should be Dialog user?
3)     Is there any other issue and need development specifically related BOR TSTC?
Warm regards and thanks in advance for your time.
Prasad

Hello JC,
Yes, it is possible . You have to create new work center link or Direct Link for the existing transaction launcher.
Transaction Launcher
Regards,
Ashik

ITS WebGUI in CRM(By transaction launcher )

Hi all,
We would like to incude transaction "S_AE2_89000019" from CRM to SAP CRM WEB Client UI.
We have done the following steps using the SAP best practices (C04-Configuration guide):
1. in transaction CRMS_IC_CROSS_SYS we have configured the CRM system with url: http://CRMnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE
and ERP system with url
http://ERPnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE
2. we have set TSTC to synchronous (CRM and ERP)
3. we have configured transaction launcher through wizard (tx CRMC_UI_ACTIONWZ)
4. we have created logical link for transaction and we assigned the link to work center and business role.
The problem is that when we are opening the SAP CRM web gui and click on the link that we have created, we take a blank picture with a red x "PLease wait..." and nothing else opens.My CRM Version is 7.0 EHP1.
The webgui service in the tx sicf have been a test, after login in, a blank picture with a red x "PLease wait..." is also remaining.
Can anyone help?
Thanks in advanced.

Lei Cao,
Want to check if this issue is resolved. I have the same problem where I am getting 'please wait" with red x screen when I configured transaction launcher from crm web ui.
Did you ever get this resolved? If so please share your approach ? And is this authorization related?
Rajani

Using transaction launcher to connect CRM 7.0 to a CRM 6.0 system

Hello Experts,
We are considering integrating two IC Web client applications one on CRM 6.0 and the other on CRM 7.0 as transition step before the two systems are fully integrated.
We would like to create a transaction launcher transaction in CRM 7.0 that takes the user to Interaction History bsp page in CRM 6.0. Is there a simple way to do this using transaction launcher?
Best Regards,
Tom Halloran

Hi,
You can use the transaction launcher and the transaction launcher profile, which is part of the IC WebClient profile, to start SAP GUI for HTML transactions via the Internet Transaction Server (ITS) from both Enterprise R/3, SAP CRM transactions from SAP CRM. Starting from CRM 4.0 Add-on, you can use transaction launcher to launch URL and front-office based transactions also.
Agents have access to launch transactions from the IC WebClient navigation bar.
In your case you can include the link for you CRM 6.0 from CRM 7.0 can be grouped under workcenter link group or direct link group of a navbarprofile.
regards,
Muralidhar Prasad.C

RFC error for Transaction Launcher to launch a CRM ABAP report on WEB UI

Hi all,
My Task is to assign a custom CRM report on the web ui.
I have created a transaction for this and using the transaction launcher wizard to assign it as a link on web ui .
In the transaction launcher wizard , In the 'Define Further Technical Details' i have entered the
Transaction Type as 'BOR Transaction'
Logical system : my current system crm client which is QCCCLNT703
BOR OBJECT TYPE : tstc_uif (also tried with TSTC )
Method Name : EXECUTE
When i try to click on the report on WEB UI, it gives me a status message saying the ''RFC Destination is not set up for QCCCLNT703'.
Can you please advice me on how to do this . I guess the issue is with the Logical system set up .

Hello,
I think you have rightly pointed out the reason of the error. You must have maintained the logical system 'QCCCLNT703' using transaction CRMS_IC_CROSS_SYS. However you also need to maintain the same entry in transaction SM59 with name RFC destination name as 'QCCCLNT703'.
I hope this would fix the issue.
Thankx,
Amit Sen

Parameter passing (CRM to R3) for BOR based transaction launcher

Hi All,
Our requirement is to create R3 sales order through IC webclient. The details of the business partner should be shown as the defaults in the R3 sales order creation screen.
To achieve this we:
1. Created link in Navigation Profile
2. Created transaction launcher profile (using the above created navigation link) and transaction launcher type is BOR based.
3. Transaction parameters (in the handler class method IF_CRM_IC_ACTION_HANDLER~PREPARE_DATA_FLOW) are set to the business partner.
When we launch the VA01 transaction through IC webclient, we are able to see the Sales order initial screen.
We are facing the following problems.
1. We could not skip the initial screen in the VA01 transaction.
2. The transaction parameters are not passed to the R3 Sales order creation transaction. While debugging, we could see that the business partner number is correctly assigned to the transaction parameter but this value is not sent to the R3 system.
Are we missing something for passing the parameters from CRM system to R3?
Please help.
Points will be awarded.
Thanks,
Chan

Hi Chan
Don't know if this question has been answered yet, but have a look at this document: [http://www.consnet.co.za/documents/R3OrderIntegration.pdf]
This document is for WinClient Integration, but you can create your IC WebClient launch transaction for the BOR Object easily enough.
There may be more elegant ways of doing the above, such as doing everything R/3 on BUS2032 and using delegation of the BOR Object, but this document is the most detailed explanation I have.
Regards
Johan
Edited by: Johan Van Zijl on Jan 15, 2008 6:25 AM - I have fixed the link to the file

Data getting reverted back to old,BP transaction BAPI_BUPA_CENTRAL_CHANGE

Hi all,
I have written a piece of code which changes the BP transaction record say example i'm trying to change the last name of the BP I'm using BAPI_BUPA_CENTRAL_CHANGE function module and then commit statement which works fine, when i go to the BP transaction i can see the last name changed to the new name(which i gave in the program) but after few minutes the values are getting reverted back , the last name which i have changed is getting reverted to the old name.
When i check the change history then i can see the new value getting change to old value and i can see other user in created by field , can anyone help me out in this .
Thanks
Bhavana

Yes friend,
i do commit and i have seen the change in the change history and i see the changes are made, but after few mins i can the values getting reverted to old .
Thanks
Bhavana

Transaction launcher in CRM Web IC

Hi,
We are trying to use transaction launcher in the WEB IC to call an R3 transaction. We have successfully managed in DEV and now we want to move across to QA for transport. But the handler class and config is done for DEV so far. In order to work this in QA, should we create/define the R3 QA system as logical system + RFC in our CRM Dev box and then transport ? Will it be required to be done for Prod as well then from dev? is there any other recommended way of doing this.
Regards,
Vin

Transaction Launcher handler class user mapped logical system to connect to R/3 environment.
I dont think you can transport Logical System,RFC Connections from Dev to QA or QA to Prod.
So before you start testing on QA,make sure that logical system for R/3 is already defined and RFC Connection is established.All you need to do is make sure that mapped logical system is created with the same name you have in DEV.To define the mapped logical system follow the path
Easy Access->Interaction Center->Interaction Center WebClient->Administration->System Parameters->Defined Tx Launcher Log Sys and URL's.This is the easy way without changing your code in Handler Class.
If you have already established a mapped logical system and you dont want to create another then you can do some code change in the below mentioned handler class methods
1. CONSTRUCTOR.
** In the Constructor methos replace the OWNLOGSYS with
** the available mapped logical system in your QA env
property-name =
cl_crm_ic_abox_constants=>mapped_logsys.
property-value = 'OWNLOGSYS'. "#EC NOTEXT
append property to gt_properties.
2. CLASS_CONSTRUCTOR .
** In the Constructor methos replace the OWNLOGSYS with
** the available mapped logical system in your QA env
gv_mappedlogsys =
    'OWNLOGSYS'. "#EC NOTEXT
3.GET_ACTION_DEFINITION .
** In the Constructor methos replace the OWNLOGSYS with
**the available mapped logical system in your QA env
   concatenate cl_crm_ic_abox_constants=>bor_action
              'BUS1006005' "#EC NO_TEXT
              'EDIT' "#EC NO_TEXT
              'OWNLOGSYS' "#EC NO_TEXT
         into rv_result.
The same applicable for QA to Prod too.
Hope this helps.
Thirumala.

Transaction Launcher in CRM 7.0 reverts back to CRM view.

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