Transferring client email account to Business Catalyst

Hello. A client is about to switch to their new BC hosted site. Their current email is hosted by the same company that hosts their email account and has been told that by cancelling their site hosting they will also be cancelling the email hosting, which sounds a bit irregular to me, but that's what I/they have been told. So, if they choose to use the BC site email host solution, will they still be able to use their current email addresses? How do I go about setting this up? Can anybody please direct me to clear documentation that explains the steps involved.
Thanks in advance.
Grant

Hi Grant Senior,
You will need to firstly ensure that your domain is redelegated to Business Catalyst's nameservers: http://kb.worldsecuresystems.com/846/cpsid_84622.html?bc-partner#main_Updating_the_nameser vers_. Once you have done this, simply add the domain to your site via the admin console > Site Settings > Site Domains. An MX record will be created automatically. After which, you can navigate to Site Settings > Email Accounts in order to create individual email accounts.
Additional information can also be found here: http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users.

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/* View Type: Grid */
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Von: Aishvarya Raj Rastogi [email protected]
Gesendet: 10 February 2014 18:52
An: Planetvista
Betreff: Trouble signing into Business Catalyst
Re: Trouble signing into Business Catalyst
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Transferring client email account to Business Catalyst

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