Trigger an outband call

Hello!
Not sure how should be the best approach for my scenario, I tried to look for it on google but it seems I'm not making the correct question.
What I need:
From a UCCX script I need to capture Calling ID and Customer Service Queue with the purpose of built a callback list or outbound queue.
What I have:
I know how to capture the Calling ID and the CSQ (this is a parameter in the app)
What I don't know:
I don't know how to pass or send this information to somewhere outside the script.
I don't know what should be best and/or easier, if send this information to a txt file or some kind of report to have a list of call back requests or (not sure if this is even possible) to pass this information to an agent through Cisco Desktop and automatically trigger and outbound call.
What I'm looking for is even possible?
How it is called in the cisco realm so I can find useful information in the web?
Any better suggestion?
Thank you!! :)
Rolando Valenzuela

Someone?

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Hi;
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Hi
my requirement is when i am populating value in one form field from LOV ,
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DECLARE
-- variable added by deepak on 16-05-2006 starts here
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deepak

You can use a timer in your when-validate-item trigger. In the when-timer-expire trigger you can call the procedure open_form

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Hi,
At the same time, five users are inserting client information in a client table through Oracle form. Client table has the following fields:
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CLIENT ADDRESS
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Hello,
Welcome to the forum!
CLIENT ID is generating automatically by calling a procedure.So, in which trigger you are calling that procedure?
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Creating a trigger for update

I have a table that consists of the following: product_id number, location number, qty number. product_id and location are primary keys.
I want to create a trigger before an update and if the record doesn't exist that is trying to be updated, then I have to create the record.
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Hi,
First of all i would like to clear one thing:
IF you are trying to update any record and that record does not exist in table then trigger will not be called.
"afiedt.buf" 10 lines, 236 characters
1 CREATE OR REPLACE TRIGGER t_trig
2 BEFORE UPDATE ON t
3    FOR EACH ROW
4    BEGIN
5             DBMS_OUTPUT.PUT_LINE('Trigger has been called!!!');
6    EXCEPTION
7       WHEN OTHERS THEN
8               DBMS_OUTPUT.PUT_LINE('IN EXCEPTION:'||SQLERRM);
9* END;
SQL>/
Trigger created.
SQL>DESC t;
Name                                      Null?    Type
NAME                                               VARCHAR2(20)
SQL>SELECT * FROM t;
NAME
BBB
1 row selected.
SQL>SET SERVEROUTPUT ON
SQL>
SQL>UPDATE t SET NAME='XXX' WHERE name='AAA';
0 rows updated.
SQL>UPDATE t SET NAME='XXX' WHERE name='BBB';
Trigger has been called!!! <-- Trigger called here
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Regards

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After trying to delete a master record when detail records exists for this master record, I cannot exit the form from a when-button-pressed trigger created in the master block.
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In the future, please include all related product versions (not product names - we need versions numbers). Without knowing the product version generally we can only guess.
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Hello,
I have the following problem:
When calling a form using webutil from the menu the focus on the applet (I mean the Forms Application window) is lost and I have to click on the window to get back the focus on the application.
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Env: Forms 9i / Webutil 1.06
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Philippe

Try to use the NO_HIDE parameter in the CALL_FORM() built-in.
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Update trigger is not working...

Hi
I am writing an update trigger.
We have a two DB, one is application DB and other is reporting DB. We are writing trigger on Reporting DB. There is a job schedule for synchronizing the application data to reporting DB , this daly basis synchronization. So when the synchronization runs and if the FUNDING_RULE_TABLE is updated them my trigger gets called.
CREATE OR REPLACE
TRIGGER COMM_EXISTING_REP_TRIGGER AFTER UPDATE OF FR_IR_NAME ON FUNDING_RULE_TABLE
DECLARE
serialno INTEGER;
CURSOR C_CES_REP IS
Select distinct FR_IR_NAME,FR_IR_CODE from FUNDING_RULE_TABLE ;
V_IR_NAME FUNDING_RULE_TABLE.FR_IR_NAME%TYPE;
V_IR_CODE FUNDING_RULE_TABLE.FR_IR_CODE%TYPE;
CURSOR C_CES_COMIT IS
SELECT DISTINCT FR_IR_NAME1,FR_IR_CODE from COMM_EXSTS_COMIT_AGGR;
IR_NAME VARCHAR2(20);
IR_CODE VARCHAR2(10);
BEGIN
OPEN C_CES_REP;
LOOP
FETCH C_CES_REP INTO V_IR_NAME,V_IR_CODE;
IF C_CES_REP%NOTFOUND THEN
EXIT;
END IF;
OPEN C_CES_COMIT;
LOOP
FETCH C_CES_COMIT INTO IR_NAME,IR_CODE;
IF(V_IR_CODE = IR_CODE AND V_IR_NAME = IR_NAME) THEN
EXIT;
ELSE
update COMM_EXSTS_COMIT_AGGR set FR_IR_NAME1 = IR_NAME where FR_IR_CODE = IR_CODE;
END IF;
END LOOP;
CLOSE C_CES_COMIT;
END LOOP;
CLOSE C_CES_REP;
END COMM_EXISTING_REP_TRIGGER;
The problem is:
When the synchronization runs the trigger will gets called and the synchronization prc never stops because of the table locks.
1)     why some tables are getting locks? (I think this is becuse some source is waiting for another to release-deadlock)
2)     Is there any problem in trigger? (I think there is some problem is trigger)
3)     When I comment below part then sync procedure works fine
OPEN C_CES_COMIT;
LOOP
FETCH C_CES_COMIT INTO IR_NAME,IR_CODE;
IF(V_IR_CODE = IR_CODE AND V_IR_NAME = IR_NAME) THEN
EXIT;
ELSE
update COMM_EXSTS_COMIT_AGGR set FR_IR_NAME1 = IR_NAME where FR_IR_CODE = IR_CODE;
END IF;
END LOOP;
CLOSE C_CES_COMIT;
It menas that there is somr problem in trigger because i am reading and updation is performed on the same table "COMM_EXSTS_COMIT_AGGR ".
Is this is the problem?
waitting for ur rply...thx..
Edited by: 931005 on Apr 30, 2012 2:38 AM

Welcome to the forum!
Whenever you post provide your 4 digit Oracle version (result of SELECT * FROM V$VERSION).
>
1) why some tables are getting locks? (I think this is becuse some source is waiting for another to release-deadlock)
>
Because you have an UPDATE statement in your inner loop that may lock one or more rows that are updated.
>
2) Is there any problem in trigger? (I think there is some problem is trigger)
>
Many problems
1. The outer query queries the same table that the update trigger is updating. So some rows may never get seen; rows inserted or updated by other sessions. This means the DISTINCT results may not be distinct at all.
2. The cursors select into SCALAR variables so if either cursor returns more than one row the trigger will raise an exception.
3. The nested cursor loops could be replaced by a simple update statement.
4. The original issue of updating the same table queried by your cursor.
Whatever it is you are trying to do - this isn't the way to do it.

Trigger an outband call

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