Trying to buy Photoshop Photography Program

It hung up on the payment confirmation page and it does not show up in my account nor does it show up on my credit card.

After 2 hours with a totally useless chat session, I was able to sign up on my own. Chat even disconnected on me after claiming it was my credit card companies fault who told me Adobe never even submitted a charge to them. The agent had 5 minute times between responses and disconnected me after waiting one minute for a responce from me. I may have to rethink this after the very poor customer service from Adobe.

Similar Messages

  • Trying to start Photoshop Photography Program

    I'm trying to subscribe to the Photoshop Photography Program.  I have a working copy of Adobe CS3 and have registered it online.  When I try to subscribe, Adobe says that I don't qualify.  What is wrong?

    Only Photoshop CS3 (or CS4 or CS5 or CS6) full retail standalone version qualifies.
    Suites, Educational versions and Volume Licenses do not qualify.

  • Trying to switch to the Photoshop Photography Program

    Since i'm a CC member already having Photohsop CC and paying £17.58/month, i'd like to switch to the Photoshop Photography Program as i'm a photographer and Lightroom can be amazing for me.
    When i try to submit my request it says to contact the support, so here i am .
    What should i do?
    Thank you

    Hi Lucapisanu,
    Welcome to Adobe Forum,
    Yes, you can buy Photography CC, For a limited time, you can join a special Creative Cloud plan. It includes access to Photoshop CC and Lightroom 5, plus feature updates and upgrades as they are available, 20GB of cloud storage for file sharing and collaboration, and a Behance ProSite. And it's just Rs499.00/month when you sign up for a one-year plan, but you need to join by March 31, 2014.
    https://creative.adobe.com/plans/offer/photoshop+lightroom,
    Please contact Adobe at http://adobe.ly/yxj0t6 to get the present order canceled by providing the new order number, you will not be charged any cancellation fee for the old/existing Order.You can inbox me the new order to cancel the old one without penalty.
    Regards,
    Rajshre

  • Adobe CC and Photoshop Photography Program on the same computer.

    Hi!
    I'm currently using Adobe CC (very happy with it!). And I'm also about to install it on a laptop which the EULA allows. However my SO is thinking of signing on the Photoshop Photography Program on the very same laptop.
    1. Is that possible? Does it involve switching users back and forward when she is working there and when I'm working there.
    2. Or is it simply that she can use PS and LR on my installation if she buys the licence so we can use PS and LR simultaniously, get it? she buys the licence but doesn't need to install anything beacuse the software is already there?
    Thanks!

    The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load.  I can load the editor from its .exe file but not the organizer.

  • How to change from Photoshop CC to Photoshop Photography Program?

    Is it possible for me to do this change? I don't mind to get tied for another year.
    Please let me know. Thanks!
    P/S: I saw some support staff has been helping to cancel the subscription for Photoshop CC and allow them to subscribe the Photography Program, can I have the same treatment as well? Thanks!

    Well it’s not easy it seems. Some got help in two minutes others, like us, nothing?????
    Perhaps it only works in the USA not in Europe?
    Regards
    Jean-Luc.
    Verzonden met Windows Mail
    Van: M Angus
    Verzonden: vrijdag 29 november 2013 18:20
    Aan: Pick Axe Photoworks
    Re: How to change from Photoshop CC to Photoshop Photography Program?
    created by M Angus in Adobe Creative Cloud - View the full discussion 
    Hello, same here too. How do I change to the Photoshop offer.
    I have been trying to speak to Customer Services for 2 days now - despite promise to call me back I am still waiting. (At the time of writing I', listening to that damned musak - waiting waiting....)
    Cheers
    Magnus Angus
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5885361#5885361
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  • Successful Switch From Single CC to Photoshop Photography Program

    Today's the last day to sign up. Use Adobe Chat. Open 24 hrs. day, 7 days. Don't bother with the telephone. Clearly write out your situation, and what you want done. Save the chat dialog, in case you need it later. Look for and save the email confirmations. Here's what worked for me: "I purchased Photoshop CC August 12, 2013 (order # AD0089-----) for $9.99 per month for one year. Since that date, Adobe has offered unlimited $9.99 for the Photoshop Photography Program, which includes additional software. Has my account been upgraded to that newer program? If not, can you please do so? Thank you!"  In my case, the Adobe chatperson was probably juggling multiple chats at the same time. He cancelled my existing CC. Provided me the link to sign up for the Photoshop Photography Program. I signed up, and paid. I received two emails–1. canceling the old  (Your Creative Cloud membership has transitioned from Paid to Free), and, 2. confirmation of the new subscription (We received your payment - thank you! Here are the details about that order for your records). Success.

    Well it’s not easy it seems. Some got help in two minutes others, like us, nothing?????
    Perhaps it only works in the USA not in Europe?
    Regards
    Jean-Luc.
    Verzonden met Windows Mail
    Van: M Angus
    Verzonden: vrijdag 29 november 2013 18:20
    Aan: Pick Axe Photoworks
    Re: How to change from Photoshop CC to Photoshop Photography Program?
    created by M Angus in Adobe Creative Cloud - View the full discussion 
    Hello, same here too. How do I change to the Photoshop offer.
    I have been trying to speak to Customer Services for 2 days now - despite promise to call me back I am still waiting. (At the time of writing I', listening to that damned musak - waiting waiting....)
    Cheers
    Magnus Angus
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5885361#5885361
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5885361#5885361
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5885361#5885361. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Adobe Creative Cloud at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Lightroom 5 upgrade to Photoshop Photography Program

    Using Windows 7.
    I have Photoshop CS6 and Lightroom 5.3 installed on my machine.
    I have purchased and installed Photoshop Photography Program.
    The Photoshop version has upgraded to CC but the Lightroom 5 version still has my original Serial Numbers showing on the Help/Registration/License.
    How do I fix this without uninstalling Lightroom?
    I have searched all over but can't find exactly what I'm looking for.
    Thanks,
    Roy

    You now have two LR licenses, and each of those licenses can be installed on up to two different computers, so effectively you have 4 different installs you can use. 
    If you have not already installed LR on 4 computers, just choose which version, CC or non-CC that you have not already installed two times, and use it until you have time to reorganize what is installed, where. 
    LR-CC also makes it easier to migrate which two computers you have LR-CC activated on.  Upon installing on the third computer, something I did, recently, you'll be asked to deactivate it on the other two.  After that, you can just log into whichever other computer you still want to use it on and it'll reactivate that one and the other one will revert to deactivated.  Presumably you can do this several times across multiple computers, only having two activated at a time, but I'm sure Adobe has some way to watch for abuse of using your two licenses across many computers by repeated activating and deactivating different ones, and would eventually blacklist your login or serial number.  Years ago with Photoshop, there used to be a hard 20-deactivate/re-activation limit, but that was done away with so no one knows what it is, now. 
    If you really need LR on 5 or more computers then you'd need to buy more of the two-activation licenses.

  • Not qualified for Photoshop Photography Program

    I just went on adobe site and entered my serial number for my Photoshop cs5 extended and it said I was not qualified for the Photoshop Photography Program at 9.95 mo--I also own lightroom 5
    Please advise as I read it was for owners of an existing cs3 or higher

    peter at knowhowpro wrote:
    Adobe's educational licenses have never been upgradeable. Typically they're sold at a great discount. You probaboy can buy new full educational licenses at educational discounts, if you qualify as a student or educator.
    Adobe's recent, perpetual license upgrades - such as, to Photoshop CS6 - have accepted a student license as a qualifying product. Not the suite license since that is a completely different product, but student versions of Photoshop.
    That acted as the affordable entry point, for people who might manage a commercial upgrade, but not an initial commercial-price purchase at many hundreds of dollars. Otherwise these people were never realistically going to become commercial software users, so were never going to contribute any real revenue to Adobe going forward within the perpetual license model.
    The Cloud offerings can now be considered as the affordable entry point instead, IMO, given that they don't involve any large lump-sum purchase at the start. You can be up and running, for the expenditure of your first monthly payment only. Even a year's commitment is much cheaper than buying a perpetual license, and comparable to buying a commercial upgrade under the perpetual license model.
    So, a person who does not possess any commercial license for the software, only an academic one, is only disadvantaged in that they fail to get this discounted membership.
    But AFAICT this discounted membership is given on the strength of having in the past shelled out a lot of money buying a perpetual license. Someone who has not done that, IMO should not feel aggrieved at missing out on this particular discount.
    It is specifically not aimed at them. I read it as a goodwill gesture / incentive / sop to other people, who have got to this point much more expensively, than this hypothetical student will have done.

  • Can´t install the photoshop photography program

    Hallo!
    I can´t install the photoshop photography program on my imac. I can sign in to the website and my account, but when I try to install the program, my adobe id is not working. Tried  to set my firewall off but it´s not working anyway...
    /Jenny

    Jenny if you are being prompted to enter a password during the install process then it is likely you are being asked to enter your adminstrator.  You can find more details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • How to join Photoshop Photography Program offer ?

    Hi,
    I have tried to join the Photoshop Photography Program Offer ($9.99) without any luck.
    Does it not available to my country Indonesia ??
    Everytime I hit the sign in button it always bring me to the download page.
    Can you give the explanation on how to join the program ?
    Thanks.
    Regards,
    Iwan

    Hi IwanS,
    Please refer to the below mentioned links to purchase the Photoshop Program Offer and availability:
    http://blogs.adobe.com/creativecloud/introducing-the-photoshop-photography-program/
    http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
    Regards
    Gurleen

  • Change to Photoshop Photography Program

    Hi, I have an existing single app (Photoshop) CC plan and would like to change to the Photoshop Photography Program. How can I do this?

    Hi sharkzahn,
    Welcome to Adobe Forum,
    You can buy the photography CC from http://www.adobe.com/products/photoshop/buying-guide.html
    Special single app pricing on Photoshop CC. Hurry — limited-time offer.
    The present subscription can be canceled without any penalty , you can contact Adobe or you can inbox me the order number of the present CC to get it canceled.
    Regards,
    Rajshree

  • How do i cancel my Photoshop Photography Program

    Hi All
    I have been trying to figure out how i cancel my Photoshop Photography Program and seem to be stuck in a loop. I log in and go to manage then cancel my account and it pops up please contact customer care, i then click this link and it takes me to a webpage that tells me how to do it and i navigate through and click the cancel my account and it then says contact customer care then shows me how to do what i just went through and so the loop continues.
    Anyone from customer service monitor this forum? If yes please tell me how to cancel my account?
    Regards
    Trevor

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How do I sign up for join Adobe's Photoshop Photography Program for $9.99 per month, giving you acce

    How do I sign up to join Adobe's Photoshop Photography Program for $9.99 per month, giving you access to Photoshop CC, Lightroom, Behance ProSite, and 20GB of cloud storage.

    Cancel old and buy new is the only way I know, but you MAY be able to exchange
    Return, cancel, or exchange an Adobe order

  • Used copy of Photoshop CS3 qualify for Photoshop Photography Program?

    Hi, can I purchase a used copy of Photoshop CS3, that has been de-activated by the previous owner, and then qualify for the $9.99  Photoshop Photography Program subscription?

    Hi Jhon_Conte,
    The product CS3 & after can be used one too.
    I did check the products registered under your email provided here, All the products except Lightroom 5.0 are educational orders which do not qualify for Photoshop+Lightroom CC offer.
    Please let us know if you any other product registered as direct retail purchase.
    Please check the eligibility at http://www.adobe.com/products/creativecloud/faq.html#pslr-bundle
    http://www.adobe.com/store/en_us/popup/offer/ccm_photoshop_app_offer.html
    Please feel free to inbox me privately the serial numkber that you are considering to buy,
    Regards,
    Rajshree

  • Pay Annually for Photoshop Photography Program

    I'd like to pay annually rather than monthly for the $9.99/mo Photoshop Photography Program subscription? Is this possible?

    Hi Kclarke151,
    To make an annual payment for Creative Cloud & Single app cc , you can buy key vard subscriptions.
    You can go for keycard Creative Cloud subscription which can be purchased from :
    http://www.amazon.com/Adobe-Creative-Membership-Pre-Paid-Product/dp/B0 07W7A1OY
    http://www.amazon.com/Adobe-Creative-Membership-Pre-Paid-Product/dp/B0 07W76ZLW
    They require One time payment, you can buy Creative Cloud for Team from certified resellers with annual payment.
    Please check it from them if Photogarphy CC is being sold by them i.e resellers & amazon.com
    Regards,
    Rajshree

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