Trying to change service - price change for no change?

I have two phones. One has 5000 texts a month ($20) and the other has per text charges. Tried to change them both to 1000 texts ($10 each). So why does it say my bill will go up by $8.00 when I try to make the change? It doesn't matter when I tell it to change - now or a the end of the cycle. Why don't the numbers add up?

Good afternoon stevirt.
I know when trying to make simple changes becomes difficult and confusing, it can be frustrating. Based on the changes you're trying to make, the bill should not increase at all, which is where the additional $8.00 doesn't make sense, correct? Did you select the option to make this change On Demand, to Back date, or Future date? If On Demand, this may be why the extra $8.00 charge, as the changes will be prorated on your next bill only. Moving forward, you will only be charged $10.00 per line, per month. However, if you'd like, I will be happy to review your account and changes to verify this information. Please send me a Private Message, and I will follow up with you.
Thank you,

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