Trying to install acrobat. Entered in the Redemption Code and it says the purchase has not been activated. Best buy says it has and even included serial number on the receipt to use for activation. Still doesnt work

trying to install acrobat. I purchased this at Best Buy. The receipt contains an activated serial number to use when setting up the software. I entered this and it said invalid Serial. Because Adobe also gives me a redemption code inside the package to receive a serial online I tried this and it also says inactive redemption code. I called Best Buy and they say it has been activated on their end and the issue must be taken up with ADOBE.

Hi harmansmt,
Please check the KB: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
In case of issues you can contact out chat support at: Get help with orders, refunds, and exchanges
Regards,
Rave

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I have this problem too. It appears to have occured with Firefox 12 and above. IE will allow me to upload so it's nothing to do with firewalls and anti virus etc. I am loathe to return to the Microsoft product but will do so if a satisfactory result cannot be found.

Have installed Photoshop CS2 with new serial number provided by Adobe. Used external hard drive. Work on laptop Sony Vaio Windows XP. Photoshop dowloaded fine, but is not working

irritated by chat customer service relaying me to forums
Hope someone can assist me

Adobe applications really, really like to reside on your boot drive (your C: drive in Windows).
CS2 hasn't been supported by Adobe for years, that's why support sent you here. They have no obligation to support you from India.

How can I get my Redemption Code and activate apps?

How can I get my Redemption Code and activate apps?

Hi Siriuslee,
Since you're looking for a redemption code, I'll assume you have a Student & Teacher edition of Creative Cloud. If that's correct, you'll find instructions in our KB article, Serial number, redemption, and product codes | Student & Teacher editions.
Activation is covered there too. Let me know if you get stuck.

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when i plug my ipod shuffle 4th generation in a box pops up and says the right files for this ipod isnt on the system?? sooo i re downloaded itunes and it still doesnt work soo i deleted it all and eredownloaded itunes all up to date and it still doesnt ! any help please

What was the exact error message you received? When you removed and re-installed iTunes, did you use the precise instructions in this Apple support document to walk you through the process?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
B-rock

I have upgraded to the latest firefox v7.0.1 for windows, when i click on its icon it doesnt open up? I uninstalled it and then reinstalled it but nothing happend it still doesnt work?

I have upgraded to the latest firefox v7.0.1 for windows, when i click on its icon it doesnt open up? I uninstalled it and then reinstalled it but nothing happend it still doesnt work?

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
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Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....

trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....

Thank you guys for the quick answer! Muche appreciated
I've tried all suggested solutions, but no luck :-(
- tried http://support.microsoft.com/kb/2765260 > no help and by the way the hotfix provided is not applicable for 2012 R2.
also tried "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regii -enable -i" and got this :
Microsoft (R) ASP.NET RegIIS version 4.0.30319.33440Administration utility to install and uninstall ASP.NET on the local machine.Copyright (C) Microsoft Corporation. All rights reserved.Start installing ASP.NET (4.0.30319.33440).This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool. For more details please see http://go.microsoft.com/fwlink/?LinkID=216771.Finished installing ASP.NET (4.0.30319.33440).
http://social.technet.microsoft.com/wiki/contents/articles/14582.sharepoint-2013-install-prerequisites-offline-or-manually-on-windows-server-2012-a-comprehensive-guide.aspx
> is not for 2012 R2.
For the automated install script (http://gallery.technet.microsoft.com/office/DownloadInstall-SharePoint-e6df9eb8) Craig mentions that the script are not yet compatible
"SharePoint 2013 SP1 and Windows Server 2012 R2 support coming soon
I will be updating this script with support for SharePoint 2013 Service Pack 1 installations along with support for Windows Server 2012 R2 in the near future. Thank you to everyone for the interest in my scripts - it is much appreciated! "

Trying to install Acrobate 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "File Adobe PDF.dll for Windows Vista. How can I obtain the required file?

Trying to install Acrobate 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "File Adobe PDF.dll for Windows Vista. How can I obtain the required file?

Nothing in the Acrobat 8.x product family is compatible with Windows 7 (or any contemporary OS).
The Acrobat 8.x product family passed into End of Support way back -- (November 2011).
The current release of Acrobat (XI) is compatible in Windows 7.
Be well...

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Thanks, Ian. Yeah, that's how I do it now...or with the controls in the left side pane. Still, I would have liked that quick on-the-spot edit capability...especially while sketching.
Ian Turner wrote:
Sorry Mark, you are out of luck as it does not do that - it works the same as L8. The way I would achieve that with more accuracy and control would be to route all the tracks you want to fade to a Bus then use volume automation on the bus. To do this you will need to add a standard audio track, then re-assign it using (Control Click on the track header) to the Bus track. You can then automate volume/plugins etc on the Bus track.
Ian

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I've no idea why it has stopped working, but you could reset it:
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

Redemption code from Photoshop Elements 12 purchased from Best Buy does not work 'Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code.' I have an invoice and the pickup notice from

Redemption code from Photoshop Elements 12 purchased from Best Buy does not work 'Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code.' I have an invoice and the pickup notice from Best Buy. What other information does Best Buy need? What will they do? Will I get a new box? What happened to the days of just typing in a simple s/n?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

The password I use for installing downloaded applications or installing basically anything isn't working but I didn't change it or let alone touched it. How do I fix this?

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Mac OS X Version 10.7.3

Having trouble deleting songs from iPod 6th Gen. HELP!!. Of course i have tried highlighting the songs and then pressing delete but it still doesnt work.

Of course i have tried highlighting the songs and then pressing delete but it still doesnt work.
HELP! !

hiya!
hmmmm. some other connection issues have been known to cause the -69, although under those circumstances people more typically get the "disk cannot be read from or written to" error message.
working on that theory, let's see if anything in this document helps:
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
love, b

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Did the trick! Not sure what I did to cause the screen to go numb, but this worked perfectly!!! I cleaned the screen and must have inadvertently selected something that locked the screen. This perfect solution kept me from having to run to the Apple Store. Many thanks.

Trying to install acrobat. Entered in the Redemption Code and it says the purchase has not been activated. Best buy says it has and even included serial number on the receipt to use for activation. Still doesnt work

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