Trying to understand upgrade fee

I have spent the better part of the last three months trying to understand why one has to pay an upgrade fee. If we renew the contract and buy another phone, then why do we need to spend an additional $30 for an "enttled" upgrade? Why not build it into the phone price if everyone has to pay it? It seems petty if you deal with Verizon Wireless on a longterm basis

Why do doctors charge multiple co-pays instead of just adding that price into the outrageous charges they submitted to the insurance carriers?
They charge the upgrade fee because you are purchasing a phone that costs $500-$800 for less that 1/4 the cost of the phone.
You see you charge co-pays separate from your charges. Verizon does the same. So this should not be an issue.
Good Luck

Similar Messages

A few questions on upgrade fee, overage charge on prorated bill, and data usage when phone is on WiFi

1st question, I bought 2 iPhone 4s's Dec 2011, unlimited plan which was up Dec 2013. April 19 2014, I bought 2 iPhones, 1 5c, 1 5s with the more of everything plan, which is not more of everything, it's far less then my old plan, but whatever. I got charged a total of $60 for a $30 upgrade on each phone. I'm not upgrading, my plan was expired, I bought 2 new phones and was forced into a new plan in order to get new phones, how is this an upgrade? Never been charged in all these years(early 2000's I became a customer) of being a loyal Verizon customer of an upgrade fee, unless I was upgrading my phone before the contract was done. If I was a brand new customer to Verizon would I get charged this upgrade fee?
2nd question, my bill cycle runs from the 24th to the 23rd, since I bought these new phones on the 19th, there were 5 days left to the billing cycle, so they prorated old plan and new plan. New plan is 1 GB, 5 days were prorated, I used in those 5 days between the 2 phones 371.77 MB, and I'm being charged for an overage of 206.61 MB of $15. Now my plan gives me 1 GB a month, that would be 1024 MB, I didn't go over this 1 GB in the month, so why am I being charged an overage for 5 lousy days?
3rd question, really 5 days and I used 371.77 MB's of data? Strange, didn't get the new phones until after 6pm on April 19th, yet I have all kinds of data charges on that day, when both phones were in my home, connected to WiFi the entire day. I spent the entire day online jerking around with 2 different Verizon employee's over getting new phones and a new plan in my home, on my computer, never touched my phone the whole day. Couldn't the day before I smashed the screen beyond use. So how on earth did I have all these data charges on that day? Now I could understand if I had, had the new phones earlier in the day, because there seems to be some strange glitch with these iPhone 5's were you use data, even when your phone is connected in your home to WiFi, but these were the 4s phones during the times of these data charges..
I'm not happy at all, first I got jerked around by 2 different Verizon employee's online, every option I tried they had some stupid reason why I could not do that and that I had to go with 1 option, I got so fed up, I didn't process my order online. I then turned around and went over to Sprint and spent time online with a Sprint employee, where I did not get jerked around, where I could have placed my order and then went to the store and picked up my phones right then. But no I was foolish, long time Verizon customer, happy with Verizon until this day, so I got in my car, drove to a store and spent an hour doing the whole process over with a nice friendly store employee(not a Verizon store). Now I get these upgrade fees, overage fee for 5 days of data service, where I was not over my monthly 1 GB, and all kinds of data charges appearing in the 5 days of the bill cycle on these new phones. Might not be much strange added on data to some, but in 2 years 4 months of the 4s iPhones, never used more then 1 GB a month and now so far I will exceed that 1 GB in this new billing cycle and by at least 1 GB, it would be 2 GB's except I shut one phone completely down and the other one is down to bare minimum, when nothing has changed in the way we are using our phones, and we are not using more data. I have now completely shut my phones cellular data off, I've turned it on in this billing cycle 6 times, bare minimum of only when I absolutely have to. The other phone, I can't do that with, and that phone is going through double, possibly triple the amount of data then the 4s, same user on both phones. I do now shut the cellular off of that phone when it comes into the house and it's not turned back on until it's out my door, so I will see if these strange data charges stop for when the phone is in the home hooked to WiFi. On top of that, I have shut down every app on that phone that is needed when WiFi can't be accessed, cellular is turned off except for 2 or 3 things. This is a bunch of garbage, I have 2 smartphones, and I have to shut them down and turn them into nothing but a normal old phone. What the heck is going on with this?

I will try to address your concerns - and explain why things are as they are ... you may not like the explanation but hopefully it will help you understand what has happened and what you can do moving forward.
I got charged a total of $60 for a $30 upgrade on each phone. I'm not upgrading, my plan was expired ... If I was a brand new customer to Verizon would I get charged this upgrade fee?
Verizon's definition of "upgrade" is purchasing phone at a discount and agreeing to a new contract - if you are a brand new customer, you pay a $35 activation fee. If you are an existing customer, you pay a $30 upgrade fee - this has been in place for about 2 years now.
2nd question, my bill cycle runs from the 24th to the 23rd, since I bought these new phones on the 19th, there were 5 days left to the billing cycle, so they prorated old plan and new plan. New plan is 1 GB, 5 days were prorated, I used in those 5 days between the 2 phones 371.77 MB, and I'm being charged for an overage of 206.61 MB of $15. Now my plan gives me 1 GB a month, that would be 1024 MB, I didn't go over this 1 GB in the month, so why am I being charged an overage for 5 lousy days? You only had the new plan for 5 days - pro-rating means you get about 34 MB per day, or about 170 MB for those 5 days. If you used 371, that a 200 MB overage. You likely were only charged for 5 days of the new plan as well...
... I have shut down every app on that phone that is needed when WiFi can't be accessed, cellular is turned off except for 2 or 3 things. This is a bunch of garbage, I have 2 smartphones, and I have to shut them down and turn them into nothing but a normal old phone. What the heck is going on with this?
My daughter recently upgraded from her iPhone 4 to a 5c - her data spiked and she used nearly 1 GB in the first week where that was about what she uses an entire billing cycle. We went through all her data settings and discovered she had about 10-12 apps (Facebook, Instagram, etc) that were updating all the time, connected to wifi or not. She shut most of those off and will open the app and update manually when she is on wifi. She downloaded and is using Onavo to manage her data and understand what gets used and when. I hope we have it under control, but the defaults on the iPhone 5 seem to turn on everything to update constantly, and that's just not a good thing.
It does seem the iPhone 5 series takes more work than any phone I've ever used to keep data usage manageable.

Upgrade fee question

<<Branched from an older discussion>>
I'm wondering if the $30 UPGRADE fee we were charged recently was an automatic fee charged to all Verizon customers when buying a new phone on an existing plan?
We've had four phones through our Verizon plan as well as internet and a number of other services for over 10 years, so I assumed we were regular customers who would be treated as such when I bought my phone - the Motor Droid 4G - a couple days ago.
I checked on this site and saw I could get the phone for $100 (I've had an upgrade available since March) and chatted online with a rep here. (I have the name written down.) I then went in to our local store and the first rep said the online price is the same as what they can do in the store, although he'd quoted $139 (after rebate) for the same phone - this rep told me "I will be here until 8pm". He also told me the only difference in buying online is that you can get the rebate immediately, but we had to call and ask about getting the phone for the price I saw online. My husband called him to ask then confirm we could get the phone for $100 (after the rebate.)This was originally my husband's upgrade, not mine, which is why he was so involved. ( We did want to be on the same page but we weren't trying to put up a double force with the two of us calling and going in.)
When we went to the store it was about 730pm and though the guy was gone, my husband called to make sure they had the phone in the store and another rep said they did and he would sell it to us for that price. Both my husband and I confirmed several times that we wanted to keep our existing plan and did not want a new phone to change the plan. This was all agreed but by the time we got there and the guy did the paperwork, he was very ready to go home! He also made me feel like we were being cheap by asking all the questions. I said something about coming in earlier, how he probably remembered me because there were more employees than customers in the store at that time, etc. and he emphatically said, "I DO NOT REMEMBER YOU!" while shaking his head, making me feel like a very forgettable nuisance. I remembered then he was speaking with a blond woman who appeared to be a visiting supervisor. He did remember that person he said. Then, at the last minute he said there is a $30 UPGRADE fee. I had to look this up now, after the ordeal of buying a phone made me feel like they wanted to make up whatever they could from us (as the guy was watching a football game on the big screen while switching the data on my phone.) I didn't care about him watching TV until I got my old phone to my daughter (an hour and a half drive) and we found my sim card is missing! I know it's probably a simple mistake and hopefully he has it in the store, but I honestly hate to call there! I guess we either need to change stores or shop online from now on - or take care of this sort of thing before it becomes something that needs to be done within 24 hours. The real problem I have now is trying to get my sim card back... Though I still have a question:
My purpose for writing here really was to confirm the fact everyone is charged a $30 UPGRADE fee when buying a phone which is eligible for an upgrade. Considering all these details, was this an automatic fee, or was it at the sales person's discretion as to whether or not to charge this fee?
I also see something odd on the statement/paperwork given to us which I didn't look at until just now. Under comments, the rep wrote: "Discount: Sim Card for New Act/Upgrade." The sales person didn't say anything about this to us - When he was doing the paperwork he seemed to be waiting for something. I told him we were sorry to keep him after 8pm and he said "oh, it's ready now. Whenever you guys are..."
Message was edited by: Verizon Moderator

Thank you for your reply. I'm glad to know we aren't the only ones who feel that way about the store and the sales people inside. I like to speak to a person face-to-face, but like anyone else, I don't want to be lied to or put down every time I ask a question! I understand the people at the stores are paid on commission, but it's too bad they feel they need to mislead or manipulate people in order to make a sale - either that or treat the customer like they're some kind of cheapskate (when we're paying a minimum of $230 a month to Verizon with our existing plan and services!) I guess we aren't the sales person's customer as much as we're Verizon customers in this case.
It really would have been a better experience if I'd found the phone we knew we wanted, asked about the $30 fee, then just ordered the phone online so I didn't have to mess with the rebate. (And, you are so much more - polite - is the only word I can think of right now, than the forum person known as Tikibar1 who responded to me within minutes of my post which is why I thought he/she was working for Verizon. When that person made comments to me like, "I know. You're special..." I'd decided I wasn't ever going to go back on that forum again. I don't do well with sarcastic strangers!
My daughter now has my old phone which was an LG Ally (I think, I've had it for awhile now...). She had a Droid; the one which would be one model behind my new phone. (I admit, I'm not up on the techie phone stuff.) Although we've been meaning to get a new phone for a long time, it just happened that she dropped her phone and we aren't sure if we can get it working again. Because I was concerned about her safety, I bought my new phone Tuesday, we met her Tuesday night, switched phones and then discovered my sim card missing. I understand now that it is in my new phone, but it sounds like the people at the store should just give us one, according to what's been said on the forums.
One thing I can't see (and think may be gone) are my old texts. She cleared my old phone and I don't see them on my new phone. I had some addresses, etc., in the content of the texts but nothing I can't get again.
I'm trying to learn this new phone now and I think I like it, but when I tried to set something up (I think it was the My Verizon .. app?) I got the message saying the sim card was needed, which I know sounds odd so I'm going to read more about this today. I don't mind going back and asking for a sim card now that I know it isn't a big deal.
Thanks again!

I was just charged a hidden upgrade fee......

and when I called Verizon Customer Non Service about it, Tasha told me everyone was paying it and there was absolutely NOTHING that could be done. I calmly told her that since we have been customers for the past 15 years, we didn't have to pay any UPGRADE, change phone, transfer contact or any other silly fee that had been conjured up. Tasha told me that since April 1, this was new. I asked Tasha where I would have know about this charge and was smartly told that by going to myverizon. com, I could have found the information............sure, if I'd actually been searching for it, but since I'd never had to pay them, why would I? Were they mailed to me with my bill in advance, No, was it emailed to me? No, was it sent as a text on my phone since my upgrade was impending? No. I then asked what Verizon did for me to earn my $30 and again was smartly told that they had changed my contacts, showed me how to use the phone and had set up my apps. Maybe I'm dreaming, but I'm sure the guy at the Apple Store that sold me the phone AND set it up would have something to say about that. Oh, she did say that if I'd gone to the Verizon store to buy my new phone, they would have told me. I stopped going to the retail stores ever since they stopped serving customers. Clearly, Tasha wasn't feeling how badly jipped I'm feeling and I asked to speak to someone above her that could maybe understand that I didn't want to pay this outrageous and simply unethical hidden fee. She told me that her manager Troy, was on vacation for 2 weeks and couldn't be contacted and that no one was taking over in Troys absence, so I was simply out of luck...BUT I could write a parcel post to a nameless person, in a city far away where I would have no idea how to follow up. Fine, Tasha, you win, could I please do the survey after we hang up so I can at least talk about my service tonight, "Oh, sorry we would have had to offer that to you before we started the discussion but now it's too late". $350 a month I pay to Verizon, I bet ATT would like my money!
Should anyone at Verizon care to call me back, the only call I want is the one refund my $30.
<Personal information removed for privacy>
Message was edited by: Verizon Moderator

Did you go post on Apple's forum about how the salesman that knew about the upgrade fee didn't tell you? Welcome to the new generation where your expected to educate your self.
Due to your choice of going else where purchase your device, you take liability of finding out what fees you will incur, Verizon can't hold your hand and advise when they aren't aware of what's going on.
AT&T will take your upgrade fee money I am sure!!! Either way you go, your going to pay.
You probably knew about the fee, and thought if you went through Apple they wouldn't charge it.
Your ignorance to the fee doesn't make it hidden.
Secret about Customer service, it is their job to get you off the phone with out talking to a Supervisor. As that Supervisor has better things to do than listen to the same sob story the last rep had to listen to, only to tell them the exact same thing.
AT&T Post:
http://forums.att.com/t5/Phone-Upgrade/Upgrade-Fee-question/td-p/3225859
My wife is due for an upgrade and I was wondering when exactly you have to pay the $36 fee, do they charge you at the store? or will it simply be added to your next months bill?
Sprint Post:
http://community.sprint.com/baw/message/425906
I completely understand when I buy a phone using an upgrade I get it at a discounted price and Sprint extends the contract I have and charges fees to make up the cost. However I received a phone as a birthday gift from my boyfriend who bought the phone for me at full price. I was charged $36 as an upgrade charge. Are you serious?
Tmobile Post:
http://androidcommunity.com/verizon-upgrade-fee-isnt-as-bad-as-it-sounds-20120411/
AT&T and T-Mobile both have been charging $18 for their fee for a long time, and this February AT&T doubled that fee to $36 — making Verizon’s $30 seem not so bad.
There you go, I just fixed your ignorance of the Other companies upgrade fee for when you switch

Upgrade fee for iPhone 6

You're going to pay an activation fee then an upgrade fee of 30 2 years later at verizon.

I find this whole thing to be ripoff as well.. I have 3 iPhones (a 3g, 4 and 5) on 3 lines and 10GB of shared data, unlimited talk/text.My 3g has out of contract for 2 years, my 4 has been out of contract for 6 months, and my 5 is almost out of contract. I pay $145.00 plus tax p/m so it comes to $157.00 p/m. I wanted to upgrade my 4 to a 5c (cause that was the cheapest iPhone that wasn't refurbished. I did an online chat with two representatives.A. The first one said I would lose my mobile share value discount if i upgraded with a 2-year Contract, so I would be paying $25 more per/month if upgraded that phone. B. The next rep said, no I wouldn't lose any discount, cause i was eligible for an upgrade with a 2-year Contract. C. So I called AT&T today on the phone and the Rep said yes, i would lose the discount if i upgraded to the 2 Year Contact. She said I would pay an extra $25 p/m. She then tried to convince me that ATT Next was cheaper overall. (Sure it is!) She then sent me a link to an online ATT Next vs 2 Year Calculater... (Screen Shot below).
After pulling up the iPhone 5c (which is valued at $450.00 on ATT Website), if i did a 2-Year Contract the phone would cost me (with "ACCESS" fees) $1000.99!!!! What a freaking RIP-OFF!
And with the Next Program (24 mo) it would cost $720.00, so still $270.00 more than the cost of the phone. What the heck is going on???
So to finance the phone through ATT it would cost me more than 50% more than the retail value of the phone, and to do a 2-Year Contract it would cost me 100% more than the retail value of the phone. Seriously???So where is my Upgrade Eligibilty?
Wow, seems like the only option then is to buy whatever iPhone you can afford directly from Apple, and then get the family plan with lowest amount of data you can deal with, in order to actually pay a reasonable monthly charge...
My head is spinning looking at the online Calculator. I've been with ATT for probably 7-8 years now, never had this kind of issue with them, since this NEXT non-sense came around.
AT&T has jumped the shark!

39.99 Upgrade fee for 500gb DVR

I feel that the 39.99 upgrade fee to upgrade my DVR is an unfair fee. I get billed almost $400/mo. From Verizon for my TV/Internet and Phone service. I feel that after spending that much a month for service I should not have to pay an extra fee to get improved equipment. My neighbor just signed up for service on the lowest cost plan and got the new box. Does anyone else feel that this fee is high and/or unreasonable?

Hi Becky,
I have been trying for 2 weeks to find a way to reach someone to get an answer this question. "Why do I have no response from my request for the new dvr?" I followed the instructions to put my name on the list, but have not had a reply. I have called several times and get no where.
My friend followed the same routine, got an email. placed his order and received the dvr.
Then 4 days later he decided he wanted a second one. He signed in again, got the reply, ordered again and recieved the second unit the next day! We live in the same town about 2 miles apart.
To make matters more painful, my wife retired from Verizon (then GTE Data Services) after almost 30 years service. Is there no one that can or will help?
Anything that anyone can do would be greatly appreciated. The frustration level is high.
{edited for privacy}

I have an Iphone 4 using IOS 4.2.6 and need to upgrade to at least IOS 4.3 or better yet IOS 5. I have never received any update notcies. I understand upgrades are through Itunes but when I go to Itunes downloads there is nothing there.

I have an Iphone 4 using ios 4.2.6 and need to upgrade to at least ios 4.3 or better yet ios 5. I have never received any update notices. I understand upgrades are through Itunes but when I go to Itunes downloads there is nothing there. Help!

Thanks, I tried this and it didn't work. I have a windows xp computer and connected the iphone to it. When I click on the iphone link that comes up under my computer i only get my iphone photos. No other options come up.

I-Phone Upgrade - "fee" --- $200.00 ?

Hello,
I got my first I-Phone - 3G on 1/9/09. Last night I lost it ----
I have a security code on it, also have a ME account, got home and searched for my phone - it was offline, then I get to ATT and suspended the phone. Tried to search a few hours later - offline, tried again this AM -- offline, then I did the option to clear my personal settings.
Went to my local ATT store to ---- buy a "replacement" phone. The person checked my account, said ---- there is a $200.00 upgrade fee if I upgrade before June ## 2010. I asked --- how about if I do NOT "Upgrade", just get the 8GB 3G (I had a 16GB 3G), he said --- STILL a fee if change before June ## 2010 --- that date is contract related.
ATT said --- APPLE is charging that fee, I called Apple they said -- ATT is charging that based on their contract !! my chain is being pulled, somebody --- is lying ---
And ---- what does my "contract" date mean ??? when I was with Verizon --- I lost a phone back in 2006, I reported it lost, got a NEW phone for half the cost but --- I needed to get a NEW 2 year contract as my contract was long over.....
So ----- does anyone know this issue --- WHY ---- is there an upgrade fee, and IF I decided to get a low end 3G phone --- WHY does that fee still apply, as ---- a 8GB 3G is NOT an upgrade !! it's a "downgrade" compared to what I had (16GB).
I'm just trying to replace a ---- lost phone, and somebody is playing games......
Information is GREATLY --- Appreciated !!
Bob

AT&T's fully subsidized price for the iPhone is as follows:
3G - $99 for the 8GB & $149 for the 16GB.
3GS - $199 for the 16GB & $299 for the 32GB.
This price is for new AT&T subscribers, and for existing subscribers who qualify for AT&T's upgrade or subsidized pricing with a new phone. This price requires signing a two year contract for the subsidy.
AT&T offers a special program exclusively for iPhone 3GS and iPhone 3G: early upgrade pricing. This gives customers who do not yet qualify for a upgrade—likely because they received a subsidized device within the last year or two—the opportunity to upgrade at a special price that’s still below AT&T’s actual cost.
AT&T's early upgrade price for the iPhone is as follows:
3G - $299 for the 8GB & $349 for the 16GB.
3GS - $399 for the 16GB & $499 for the 32GB.
This price requires signing a new two year contract beginning on the new iPhone's activation date.
Apple and AT&T's no-contract/full retail sales price for the iPhone is as follows:
3G - $499 for the 8GB & $549 for the 16GB.
3GS - $599 for the 16GB & $699 for the 32GB.
This is Apple's full retail sales price for the iPhone, which doesn't require a two year contract with AT&T. Any discounted price less than this price is AT&T's subsidized price, which requires a two year contract for the subsidy paid by AT&T to Apple on your behalf.
You get the less expensive price only if you are a new AT&T subscriber, or an existing subscriber who has fulfilled their existing contract for AT&T's subsidy provided by AT&T for an existing phone - in this case for the iPhone that you lost. You haven't fulfilled your contract for the subsidy that AT&T paid Apple on your behalf for the iPhone that was lost.
And ---- what does my "contract" date mean ??? when I was with Verizon --- I lost a phone back in 2006, I reported it lost, got a NEW phone for half the cost but --- I needed to get a NEW 2 year contract as my contract was long over.....
Because the contract for your Verizon phone that was lost was long over - you had fulfilled your Verizon contract for the phone that was lost, Verizon sold you a new phone at half the full retail price or at Verizon's fully subsidized price for the phone, which required signing a new two year contract with Verizon for the new phone sold to you at a discount. If the Verizon contract for your phone that was lost was not long over at the time, doubtful that Verizon would have sold you a new phone at 50% off the full retail sales price for the phone if you had not fulfilled the contract for the subsidy paid by Verizon on your behalf for the phone that was lost.

Hello, World - trying to understand the steps

Hello, Experts!
I am pretty new to Flash Development, so I am trying to understand how to implement the following steps using Flash environment
http://pdfdevjunkie.host.adobe.com/00_helloWorld.shtml
Step 1: Create the top level object. Use a "Module" rather than an "Application" and implement the "acrobat.collection.INavigator" interface. The INavigator interface enables the initial hand shake with the Acrobat ActionScript API. Its only member is the set host function, which your application implements. During the initialize cycle, the Acrobat ActionScript API invokes your set host function. Your set host function then initializes itself, can add event listeners, and performs other setup tasks.Your code might look something like this.
<mx:Module xmlns:mx="http://www.adobe.com/2006/mxml" implements="acrobat.collection.INavigator" height="100%" width="100%" horizontalScrollPolicy="off" verticalScrollPolicy="off" >
Step 2: Create your user interface elements. In this example, I'm using a "DataGrid" which is overkill for a simple list but I'm going to expand on this example in the future. Also notice that I'm using "fileName" in the dataField. The "fileName" is a property of an item in the PDF Portfolio "items" collection. Later when we set the dataProvider of the DataGrid, the grid will fill with the fileNames of the files in the Portfolio.
<mx:DataGrid id="itemList" initialize="onInitialize()" width="350" rowCount="12"> <mx:columns> <mx:DataGridColumn dataField="fileName" headerText="Name"/> </mx:columns> </mx:DataGrid>
Step 3: Respond to the "initialize" event during the creation of your interface components. This is important because there is no coordination of the Flash Player's initialization of your UI components and the set host(), so these two important milestone events in your Navigator's startup phase could occur in either order. The gist of a good way to handler this race condition is to have both your INavigator.set host() implementation and your initialize() or creationComplete() handler both funnel into a common function that starts interacting with the collection only after you have a non-null host and an initialized UI. You'll see in the code samples below and in step 4, both events funnel into the "startEverything()" function. I'll duscuss that function in the 5th step.
               private function onInitialize():void { _listInitialized = true; startEverything(); }

Hello, Experts!
I am pretty new to Flash Development, so I am trying to understand how to implement the following steps using Flash environment
http://pdfdevjunkie.host.adobe.com/00_helloWorld.shtml
Step 1: Create the top level object. Use a "Module" rather than an "Application" and implement the "acrobat.collection.INavigator" interface. The INavigator interface enables the initial hand shake with the Acrobat ActionScript API. Its only member is the set host function, which your application implements. During the initialize cycle, the Acrobat ActionScript API invokes your set host function. Your set host function then initializes itself, can add event listeners, and performs other setup tasks.Your code might look something like this.
<mx:Module xmlns:mx="http://www.adobe.com/2006/mxml" implements="acrobat.collection.INavigator" height="100%" width="100%" horizontalScrollPolicy="off" verticalScrollPolicy="off" >
Step 2: Create your user interface elements. In this example, I'm using a "DataGrid" which is overkill for a simple list but I'm going to expand on this example in the future. Also notice that I'm using "fileName" in the dataField. The "fileName" is a property of an item in the PDF Portfolio "items" collection. Later when we set the dataProvider of the DataGrid, the grid will fill with the fileNames of the files in the Portfolio.
<mx:DataGrid id="itemList" initialize="onInitialize()" width="350" rowCount="12"> <mx:columns> <mx:DataGridColumn dataField="fileName" headerText="Name"/> </mx:columns> </mx:DataGrid>
Step 3: Respond to the "initialize" event during the creation of your interface components. This is important because there is no coordination of the Flash Player's initialization of your UI components and the set host(), so these two important milestone events in your Navigator's startup phase could occur in either order. The gist of a good way to handler this race condition is to have both your INavigator.set host() implementation and your initialize() or creationComplete() handler both funnel into a common function that starts interacting with the collection only after you have a non-null host and an initialized UI. You'll see in the code samples below and in step 4, both events funnel into the "startEverything()" function. I'll duscuss that function in the 5th step.
               private function onInitialize():void { _listInitialized = true; startEverything(); }

Trying to understand Android OS updates delays

This is not another hate mail, it´s more about trying to understand the facts and motives regarding the OS updates (or lack of).
Hopefully this material will arrive at someone from Sony with enough power to do something about it.
Ever since I can remember, Sony has been THE brand for electronics. I can´t remember a TV or VCR in my house that it wasn´t Sony, and they lasted for LOTS of years.
When a couple years ago I finally had the money (and the need) for a Smartphone, i chose the X10 Mini, which is a great little phone from a great brand, but it´s stuck at Android 2.1... which makes it a crippled android nowadays...
It really bothered me the lack of OS updates, so I chose to buy a Galaxy Nexus, but it´s really expensive in my country. So my second option was a Galaxy Ace 2, but they haven´t arrived to my country yet, so I went with my third option: Xperia Sola, knowing beforehand that it´s a great phone, a great brand, but I might get slow OS updates.
I bought it about 10 days ago when I saw they were starting to roll out the updates.
10 days later I still don´t have my update. And not only that, but I don´t see much light at the end of the tunnel...
I found a thread with the SI numbers that were updated, and there were a bunch on Oct 1, another bunch on Oct 4, and one code on Oct 8, and no other update since...
I also read that those who did get the update, were having bugs with the OS, and also found threads from other Xperia models, whose updates began rolling 3 months ago, and there is still people who hasn´t gotten the update...
As a customer, and a owner/CEO of a small company, I have a really hard time understanding how a HUGE company like Sony can be making such mistakes...
I have been thinking objective reasons, and I can only think of one. I know it´s a wild guess, but I´m starting to think that our salvation might be the very thing that means our condemnation: CYANOGENMOD!!!
Think about it: Why would Sony spend more money hiring twice as much programmers, when they can make only one update per phone, and sit down and see how CM releases begin to appear, for all tastes and needs. And... IT´s FREE!!!
Also, if there is a software related problem (way more likely than a hardware problem), then the CM developers take the fall, instead of Sony. And I´m beginning to see custom OS installers that are more user friendly, so it might be something that they take in accout when neglecting OS updates.
If that´s the line Sony is following, it´s a very risky move and it won´t work. Sony Mobile will crash and burn, but it´s still a better business plan that "let´s get lazy and make ULTRA slow updates so we don´t spend a lot of money programming".
If you can´t afford more programmers, stop including so much bells and whistles and make your OS near vanilla. Include a couple of Xperia menus, a custom theme and voila!
The main reason I wanted the Galaxy Nexus is Vanilla OS, which means inmediate OS updates. Sony on the other hand, takes a year or two to release it after its launch. If they release it at all...
Another though... why not stop making that many different phones! Really! There are like 5 Xperia models i can´t tell one from the other... even with specs side by side!
You are trying to make too many phones and you are failing with all of them! (Software and software updates are also part of the phone, one of the most importants...)
I know hiring programmers is expensive, but you are sacrificing one of the most expensive values for a company EVER: Customer credibility! Which as you know better than me, takes years to create.
If Apple had problems with carriers and code aprooving and stuff, they might get away with it, becouse they alone have all the devices. If iOS 6 is delayed a few months, it´s delayed for everyone, and besides Apple fanboys rarely complain about Mac products, but Android is a more independent and educated market.
I´m not saying that Apple users are ignorant, not at all, but I´m pretty sure most iPhone owners don´t even know what processor or how much RAM their phone has. They just "swallow" the Apple Way of Life. (it´s a good phone becouse Apple says so).
The Android user on the other side, because of the fragmentation of the market, has many brands and models to choose from. An Android user about to buy a new phone will most likely go online looking for different models, specs, reviews in webs and forums...etc.
You can´t say "I don´t know how HTC and other companies get their updates so soon, but we take a lot more becouse Google and the Operators must aproove the code.", because there are many other brands that have exactly the same difficulties or more, since they are smaller, and we can SEE online that they are indeed delivering solid and relativly fast updates.
Did we miss something? Does HTC use Witchcraft to get their code aprooved?
My underlying point is this: You are getting lazy... VERY lazy with software programming for your phones, and WE KNOW IT!
It´s not the "difficulties" you claim, becouse every brand has those difficulties.
This isn´t 1999 you know. We are in the information age. If you lie to us and tell us that your phones have the latest OS, I can go online and see that you don´t (Hello!!!). If I see that the company lies to it´s customers, I will stop buying their products. If I´m so dissapointed with how Sony handles OS updates and their customers queries about it, then I want for the first time ever to sell my Cell Phone becouse I´m not happy with it, or the brand behind it.
We also live in the "Here and now" age. You can´t expect your customers to read about new Android releases on news and blogs, and wait YEARS with arms crossed waiting for their update... The world doesn´t work like that. Not anymore at least...
It´s not a matter of how many recources you have, it´s about how you use and balance them. GIVE MORE IMPORTANCE TO SOFTWARE UPDATES! IT´S WAY MORE IMPORTANT THAT YOU THINK! LISTEN TO YOUR CUSTOMERS!!!
You guys are Sony are smart and design great products, but you are not GOD! You are not our wife, no one has sworn alliagence to you.
If you stop giving us good products and start lying to us, we hate you and stop giving you our money. Simple as that.
My sola is beatiful, I love the design, the screen, the hardware... but it hasn´t been updated yet to 4.0, not to mention 4.1, which REALLY is the latest version... so stop advertising that your phones have the latest Android OS, unless you want angry customers switching to other companies, which you are getting.
I also read some stories that Androind 4.0 was announced for the Xperia PLAY, and then it was called off... Do you have any idea how pissed I would be and ripped off I would be if I bought my phone based in that information and then you say it won´t be available?
Well, actually right now my possition is worse, since you SAY you will update my phone, but you don´t say when, and I read online about people still not getting their updates months after the rollout started, so I´m in the limbo right now...
As a company, one of the worse things you can do is calling your customers stupid, and when I see the answers you give in this forum, then I feel insulted. I feel like they are talking to an idiot or ignorant person with the so called "diplomatic" answers, which are basicly empty excuses for not doing your job right.
You gave us the frikking CDs, DVDs and Blu-Rays!!! Don´t tell us you can´t tweak an already built OS in a year!
I really hope you change their OS update policies really soon, before you lose the already small cellphone market share you have, or at least change your P.R. and C.M. policies towards a more open one.
We all are humans and make mistakes, but we customers really appreciate honesty and truth.
Have an open conversation with your customers! Don´t lie about your shortcomings! Accept then and ask the community to help you solve them, ask them what they biggest problems are, what features are most important to them, how often do they expect updates... LISTEN TO THEM!!
"Succes is a meneace. It tricks smart people into thinking they can´t lose."
Ps: Nothing personal with the mods from this forum, I´m not killing the messenger, I know that you can ONLY give the info you are allowed to give, and even if you wanted, you probably don´t know the answers yourself, since you work in the Communications department, not Developement or anything technical, and if you can't give any given info, then they probably won´t give it to you either... My message is to the company as a whole. I just hope you will be a good messenger and give this to whoever needs to read it.

My bad, it´s closer to 40 the number of phones released hehe
I know it´s all about money, and I know Sony is obligated to neglect users who haven´t given them money after an x ammount of time. However, it´s not a matter of making the phones obsolete earlier, so the users want to buy a new phone faster and therefore getting more money.
A person will buy a new phone when he/she has the money to do so and wants to do so.
It´s not a matter of WHEN. It´s a matter of WHAT.
The question is not "When will that user buy a new phone?", but rather "When that user buys a new phone, whenever that is, what phone will it be?"
I have a love/hate relationship with Apple. I would never use a iPhone. I would love having any Mac, if someone gives it to me, but I would never spend my harn earned dollars on such an overpriced piece of hardware over general principals.
However, i do recognice that Steve Jobs was a business genius. Weather you like or love his ideas and methods, he turned a garage project into the biggest company in the world, with a market value higher than Exxon with 1/3 of it´s assets.
Apple is a money making machine, and that is where the "hate" part of my relationship comes from.
However, it surprised me a lot to see that they released iOS 6 for the iPhone 3GS, released in 2008!
That get´s you thinking, that inside all that "SELL NOW" culture Apple is, they also support their older devices that people bought years ago but can't buy a new phone now. However, when they can do it, it will surely be another iPhone. Because they FEEL that the company listens and cares for them.
Also if you jump from iOS 6 on the 3 GS to a brand new iPhone 5, the transition will be virtually non-existant, except for Siri and a couple of features.
However jumping from Android 1.5 or 2.1 to Jelly Bean, might not be so easy on some users, making them more likely to give iPhone a shot.
Since they have to adapt to another phone anyway, they might as well try the apple...
And for old users, it gives people a sense of continuity and care about the user. Otherwise we feel like being kicked out of a restaurant right after we payed the bill.

Trying to understand OIM - Please help

Hello All,
I am pretty new to OIM, just trying to understand how OIM works. For the past 4 years I was in Sun IdM and planning to switch over to OIM.
I read some documentation, I think OIM will perform basic provisioning and it contains out of box connectors to do basic provisoning. I have some questions can anybody please help
- Sun IdM uses Express language to develop custom workflows or forms, in OIM to develop workflows which language did you use, is it Java or any other language?
- If I want to provision users on AS/400, HP Open VMS or AIX systems, how can I do that I don't see any out of box connectors for these resources, so in order to integrate these resources do we need to write our own custom connectors?
- If the out of box connector does not support a specific function on a resource what are the options do we have? for example if the AD connector does not support to delete the exchange mailbox, how your going to perform this in OIM? Do we need to write a Java code for this?
- How much Java coding is necessary in OIM?
- Is OIM supports role based provisioning?
Please share any information.
Thanks in advance.

Sun IdM uses Express language to develop custom workflows or forms, in OIM to develop workflows which language did you use, is it Java or any other language?
- JAVA
If I want to provision users on AS/400, HP Open VMS or AIX systems, how can I do that I don't see any out of box connectors for these resources, so in order to integrate these resources do we need to write our own custom connectors?
- If OOTB connectors are not available then you'll have build you own connector as per Target Resource.
If the out of box connector does not support a specific function on a resource what are the options do we have?
- You'll have customize their connector as per your requirements or write your own
How much Java coding is necessary in OIM?
- We can't calculate how much java. It's totally depends on requirements how much code you'll ahve to write. But everything will be done using Java only.
- Is OIM supports role based provisioning?
Here Group represent Role. At a small scale it supports. But for large scale you'll have to use Oracle Role Manager as you do in Sun Role Manager.

How do you upgrade OS X 10.4.11 tiger to a higher version of operating system such as OS x 10.5.6 as have tried running the upgrade disc on imac 5,1 with intel processor but only get message saying this cannot be installed with no further explanation ?

how do you upgrade OS X 10.4.11 tiger to a higher version of operating system such as OS X 10.5.6 as have tried running the upgrade disc on imac 5,1 with intel processor but only get message saying this cannot be installed with no further explanation ?

Retail Leopard disc looks like this;
(The disc itself has the same logo). If the one you've got is grey it simply won't work.
Given the retail and second hand prices of Leopard (usually some on Amazon MP), you'll probably find it cheaper to go directly to Snow Leopard, although there could be software updates and printer driver problems that could nullify the difference.

Trying to understand, being prompted the file compression rules on saving, or not

Hello,
I'm trying to understand something, could I ask for your help, please ?
After working on a jpg file, when I want to save it, still as jpg, with my Photoshop CS5,
- sometimes photoshop will just save the picture, and it's done
- sometimes photoshop will show me the compression dialog, "JPEG Options", in which I can choose the compression ratio, the format options (baseline, baseline optimized, progressive), and have an estimation of the total file size
While not being prompted any dialog is simpler, and I'll then simply assume Photoshop decides to retain the current image's compression and format rules, I must say I like to be in control, and I'd like to know under what form the file is being saved without having to resort to the much more complex "Save For Web" menu.
Please, would you know WHAT "triggers" the appearance of the JPEG Options when we close/save a jpeg file, in photoshop ? What makes this menu not to appear, what makes it appear ?
If there are trivial file operations/changes/filters that necessarily trigger its appearance when we want to save, something like that ? I've tried a variety of these, but I still can't figure it out, sometimes it shows in the end, and sometimes it doesn't.
Thank you very much if you can help me
Kind regards,
Oliver

@ c.pfaffenbichler
These are images from various sources, not just one.
I'm deliberately excluding Save For Web, this completely re-processes everything.
My purpose, precisely, is to know when photoshop takes the decision to retain the image's "rules", and when photoshop decides to pose us the question, how do we want it saved.
Simply taking a jpeg image, doing stuff on it, and hitting control-w to close the window, and seeing if it will be an
- «OK, sure, do you want to save ? You clicked OK to confirm you wanted the changes saved ? Good, now it's closed» or a
- «please sir, how would you like your image saved, tell me the compression ratio and the format options, thank you»

UTL_HTTP.end_of_body Exception Error. Trying to Understand the Reason Why?

I have the following PLSQL Function that returns a End_of_body Error. This started when we migrated from 10g to 11g. It is simple enough to capture so the error does not stop the Function Flow, but the error causes the OCI driver in OBIEE to error, which prevents the use of OBIEE IBOT to execute. Trying to understand why this error is occurring..not sure if we have a permissions issue on the UTL_HTTP Package or what?
Anyone seen this problem in 11g? Suggests on resolving would be great. Thanks.
FUNCTION AA_DEMO_PO_WSDL(IN_MESSAGE IN VARCHAR2)
RETURN VARCHAR IS
soap_request varchar2(30000);
soap_respond varchar2(30000);
http_req utl_http.req;
http_resp utl_http.resp;
launch_url varchar2(240) ;
o_message varchar2(240) ;
po_amount number := 2000 ;
total_calls number := 0;
cursor c_PO_exists is Cursor Logic..
begin
total_calls := 0;
For po_wsdl in c_PO_exists
LOOP
total_calls := total_calls + 1;
soap_request:='<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header/>
<soap:Body xmlns:ns1="http://xmlns.oracle.com/PurchaseOrder_Approval">
<ns1:ProcessRequest><ns1:input>PO' || po_wsdl.order_no || '</ns1:input></ns1:ProcessRequest>
</soap:Body>
</soap:Envelope>';
Begin
http_req:= utl_http.begin_request('myURL/PurchaseOrder_Approval/1.0','POST','HTTP/1.1');
utl_http.set_header(http_req, 'Content-Type', 'text/xml') ;
utl_http.set_header(http_req, 'Content-Length', length(soap_request)) ;
utl_http.set_header(http_req, 'SOAPAction', 'initiate');
utl_http.write_text(http_req, soap_request) ;
http_resp:= utl_http.get_response(http_req) ;
utl_http.read_text(http_resp, soap_respond) ;
utl_http.end_response(http_resp) ;
Exception
WHEN UTL_HTTP.end_of_body THEN
utl_http.end_response(http_resp);
When utl_http.too_many_requests then
utl_http.end_response(http_resp);
o_message := 'End_Reponse' || ' from proc.';
when OTHERS then
o_message := SQLERRM || ' from proc.';
return o_message;
end;
END LOOP;
Return 'Workflow Initiated-' ||to_char(total_calls);
end AA_DEMO_PO_WSDL;

Hi, thanks,
it is oracle10g,
The Exception is : ORA-29266: end-of-body reached
ORA-06512: at "SYS.UTL_HTTP", line 1349
then the line in my function ,
damorgan wrote:
But I do note that when I do this I always do a get_header_count and get_header before get_read.what get_read , u mean?
thanks for the link ,
appreciated

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not see any customer service phone number for Firefox

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not have the customer service phone number for Firefox

Tab Killer is not created by Mozilla, it is created by a private individual who has made it available at no cost for other people to use.

Trying to understand upgrade fee

Similar Messages

Maybe you are looking for