TS1292 My card won't redeem I've scanned the card and manually put it in. Always comes up not activated propaly please help me as this was a gift.
Please help as this was a gift and I can't use my present until I redeem my code was given to me, soooooo not happy right now
Assuming that you don't have the receipt so you can't take it back to the store that it was bought from, then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and, if you have it, its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?
iTunes Store: Invalid, inactive, or illegible codes
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I have unlocked my iphone and when tried to upgrade it, i got an error, so i restored it.But i was not able to activate my iphone 3gs now...it is showing a message like ' sim card not found'..please help me with this regard
Try popping out the SIM card and turn off the phone.
Pop in the SIM card once again and turn on the phone, make sure that the SIM card is placed and seated perfectly in the tray!
Tell me how did you unlock your phone!? -
I have tried holding the home and sleep button for 20 seconds but still nothing happened.I have had this phone for 1 year and 10 months and I have never had any problems like this. Please Help!
it likely need repair
first you can try to connect it to AC though and try the home + powerbutton again -
HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blankIt's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.
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I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676) -
i have an itunes card that when scratching off for the code some of the numbers rubbed off. This was a gift so i really dont want to ask for a receipt. Any suggestions?
Click here and ask the iTunes Store staff for assistance. Supply them with as much of the code as you can.
(97364) -
I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?
Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I have an ipad air and I'm trying to set up a telus email on it but it won't work. I keep getting a message saying username or password for IMAP is incorrect...please help!
This has nothing to do with iPhoto. When I have this type of problem I call tech support for my email service. They probably are the only source of the correct settings
LN -
While taking photos my iphone's battery died, now my photos app won't open and I can't save any pictures taken or downloaded. Please help.
Also, I can't import my photos to my Windows 7 PC.Try rebooting your iPhone (holding the home button and sleep/wake button together until the apple logo appear)
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've just upgraded to latest version of Firefox 4 and my Mac is only OSX.10.4.11 and now it won't open. How do I downgrade and get old Firefox back. Don't want to lose all my bookmarks. Why was I able to install in the first place. Very frustrated!!
You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You can trash Firefox 4.0 then re-install Firefox 3.6, it will use your existing bookmarks, passwords etc
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com -
TS1627 iCal on my MacBook Pro won't sync with iCal on the iPhone and visa versa
Just got a new iPhone 5 and now iCal on my MacBook Pro won't sync with iCal on the iPhone and visa versa
Hi Jetjuice!
I have an article that can help you troubleshoot this issue a little further and can provide you with some more steps to take in attempting to resolve this issue:
Sync Services: Advanced troubleshooting for contact and calendar syncing
http://support.apple.com/kb/ts2481
That article has an extensive list of steps to perform in attempting to get the calendar to sync again, and those steps should help you resolve the issue. Thanks for using the Apple Support Communities!
Cheers,
Braden -
I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug. -
iPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help will my one year warranty cover this ?
Try cleaning the dock connector. Try a new cable or charger.
If no luck, it should be covered under warranty.
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