TS1363 iPad 2 not charging, not syncing, stuck at end of updating to iOS 6.1.2 with itunes logo and usb promt.
my ipad wasn't charging with the provided wall charger, I thought maybe I needed to update my iOS to 6.1.2. So I started the update via the settings/general on the ipad itself, at the same time I also started the updates to itunes on my computer (windows vista). The updates (to pc & iPad) are now finished and the ipad is displaying the itunes logo with a USB cable indicating I need to connect to the computer but it isn't connecting, I have followed all of the trouble shooting, and restarted both my device and my pc. Could the charger on the ipad (not the plug as I have tried different sync cords also) be messed up? Before this for the last month my ipad will only charge when it is turned totally off and only at a rate of about 5%/hour! its soooo so sooooo slow! SOMEONE PLEASE HELP! I am stuck!
by the way when I say it wasnt charging with the provided charger I mean it wasn't charing. Not even showing "Not Charging" or anything, it just wouldn't do anything, it was like it wasnt plugged in at all.
Is there any way to stop or reverse the update I started? or a different way to connect to itunes rather than with usb, because obviously the plug part of the ipad is shot.
Similar Messages
-
Plugged in my Apple tv to tv and light flashing non stop.Tv screen showing iTunes logo and USB cable.Not responding to anything
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
HT1414 Ipad stuck with Itunes logo and USB cable picture ??
Hello to all,
My ipad is stuck with the iTunes logo and a picture of a USB cable with an arrow.Itunes is not recognizing my ipad, How do I get past this?Not sure what the Script is in the previous reply, but perhaps it referred to the following kb's
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/TS3281 ( note the link on the bottom on "restore" , use it if necessary).
You can also do a search online, or on this forum, on "dfu mode" if the above doesn't work. -
after attempt to restore error 21 showed up
This this support document http://support.apple.com/kb/TS3694 for information on how to address error 21 when attempting a restore.
-
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
HT201412 my Ipad screen is stuck with Itunes logo and wont repsond
my Ipad screen is stuck with Itunes logo and wont repsond
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
Will not restore or connec to itunes - just get the itunes logo and usb cale display on screen
ipod touch will not restore or connec to itunes - just get the itunes logo and usb cable display on screen
Hello...Any help? i cannot be the only person with this problem. My coworker is actually dealing with the same problem!!!!
As an update i uninstalled and reinstalled all ipod updates and Itunes completely. Still only have the folder with exclmation point problem. I have followed all of Apple Ipods websites support tips. no luck..
Please help... -
I tried to update iphone 4 to the 5.1 version. After installing on computer, connected to update phone. Phone will not come back on, showing itunes logo and usb cable. Please help
Hi ..
Help here > iOS: Unable to update or restore -
upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart
Hi there emynona,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
I tried on two Windows Computers to install the new iTunes update on my iPad. Now I am stuck at the iTunes Logo and USB cable graphic.
I tried all the standard reboot stuff. Battery is fully charged. Everything seemed to go well until the very last moment.I am sorry.
I did confuse the iTunes part. I have the latest version of iTunes on both my Windows Laptop and HP PC.
Actually that was the problem.
I successfully updated the new Apple iOS to my iPhone and iPad2. I successfully downloaded (backed-up) my data from my iPhone and iPad to my Laptop.
I successfully updated my iPhone with the new iTunes (version 11) I believe.
THIS IS WHEN THE TROUBLE STARTED.
When I tried to update iTunes on the iPad --- all h**** broke loose. After about 80 tries with just the iTunes Logo and USB graphic showing up on the iPad (including two DSU sessions), I still get a 3014 error.
I have disabled all of my security on the Windows PC (imagine how I feel about that!!!!) and still to no avail. I have tried about 80 times in the last 2 days (no exageration) trying all methods, scouring the NET and Apple Help and still I cannot get past Error 3014.
I was on the Apple Care with two Apple "experts" on the telephone (including a Manager) for over an hour and they walked me through (the same stuff I had tried about 60 times). I still get Error 3014.
I HAVE NOT PROBLEMS with my ASUS Transformer TF300T to access its cloud, its updates, its store and its apps. If Google can do it (work with my computers) why cannot Apple?
Seeing "Error 3014" in my iTunes is so OPAQUE!! My god, I am a sophisticated user ... what is a Newbie supposed to think?
Apple is still in the world of Nerds and Geeks (no offence, I am a Geek too!!). It needs to recognize and by-pass these opaque traps and work with real people who are now the bulk of Apple users.
The bottom line is this... all instructions, help files, responses to my pleas for help all say the same thing: iTunes SHOULD be able to restore your iPad. NONE mention any solutions to by-pass Error 3014 in any simple, practical manner. How is a Newbie supposed to disable his/her firewalls, anti-virus, etc? Too complicated.
James Dean Waryk
<Personal Information Edited by Host> -
My Iphone charges from laptop but wont connect to ITunes. Itunes logo and usb lead
My iphone was fine and I woke up and it just had a Itunes logo and a usb lead. I read that i have to update it to I07 so i connected it to Itunes. Around 40 percent into the process i dissconected and now I am left with an iphone stuck on Itunes logo and usb lead which will charge from laptop but wont even be reconised in Windows or Itunes please help!!
Hi Annab1010,
If your iPhone isn't being recognized and will not update/restore, you may find the following articles helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I just updated my Ipad to I0S 7.02 like it asked me too. Now i have a black screen Itunes logo and a picture of the plug in cord. I can't get to my home screen. What happened?
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
Iphone 5 screen is stuck on itunes logo and USB cable?
iPhone 5 screen is stuck on iTunes logo and USB cable. Reset does not work.
Place your device in recovery mode as explained here:
iOS: Unable to update or restore
Maybe you are looking for
-
Need to boot broken Mac-Mini using retail Snow Leopard 10.6 DVD
Hi, In Summary: ========== I have Mac Mini (late 2009) which does not boot anymore and I need to install Snow Leopard using retail DVD (version 10.6). The OS/installer from the DVD does not seem to boot either. I always very much appreciate the effor
-
How do you move a quicktime movie from one iphoto library to another?
How do you move a quicktime movie from one iphoto library to another?
-
Muse 2014.2 : when I copy and paste svg from Illustrator to Muse, i have no transparency.
Hello. Muse 2014.2 : when I copy and paste svg from Illustrator to Muse, i have no transparency. Only by importing saved svg file I have transparency. In official Adobe (promo) Tutorial in the same operation - svg is transparent, link: Import SVG |
-
Satellite C50-A-157 Sandisk USB won't work in Recovery Media Centre
I can't get Sandisk Cruzer USB to work in Recovery Media Centre. Have tried formatting but no luck. I read on another Toshiba forum that Sandisk USBs don't work and that you have to use a different brand. Anyone know if that's true? Thanks
-
How do I changing the default WIKI Server name on OS x Lion Server?
How do I changing the default WIKI Server name on OS x Lion Server? Enterprise solutions suggested I post this question here to get a direct answer. I have searched everywhere... This would be the META TAG On the top of browsers...