TS1368 Hi.
Hi. I have changed my Apple Password and still am unable to connect into the iTunes store via my Apple TV.
Question: Do I have to have two different passwords for Apple and iTunes?
Do exactly what it told you to do. Contact itunes support
http://www.apple.com/support/itunes/contact/
Similar Messages
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Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
Wifi signal is strong. All bars.Try these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If this will not work, best to contact phone support.
http://support.apple.com/kb/HE57 -
Any suggestions?
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
TS1368 I would like to resolve my ID and p-word once and for all which IS the problem.
How can my ID and P-word be established and secured w/o seemingly interruption every week or so? Obvious when I attempt to open the app to the Sacramento Bee. Frustrating!!
I can't unmarked the original TS1368 statement. I restated it as a question (jimmiefromca865).
-
Any other suggestions to resolve the error, "cannot connect to the itunes store" ?
Hi paul.labiche,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
TS1368 Cannot connect to I tunes store
Hi
I am not able to connect to the I tunes store how will I rectify.
ThanksYou can look through Apple's support article that addresses this issue.
http://support.apple.com/kb/TS1368
This "fix" was working for some users recently.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again. -
TS1368 " Cannot connect to I Tunes store. Invalid argument "
Using iPhone mobile:
When I tried to update an App, listed by the AppStore App, as needing an update, I received this pop-up message: "Cannot connect to ITunes Store. invalid argument."
What might I do to correct the problem?
• I have created a new password,
• I have shut down and restarted the App
• I have shut down and restarted my iPhone,
• I have been told to log in to ITunes Store but don't know how.
Baffled and needing guidance.
PapaNeufYou can look through Apple's support article that addresses this issue.
http://support.apple.com/kb/TS1368
This "fix" was working for some users recently.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again. -
TS1368 "Cannot connect to iTunes", it shows everytime I download apps.
An error occurs "Cannot connect to iTunes" everytime I download applications. I need to know how to solve this problem.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I reset all the settings, enable location services so time and date would be auto, update iOS, re-entered network key - cannot connect to app store continues
You must not be connected to the internet via wifi.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
TS1368 Error while connect to iTunes store from iPad 3
Hello! I am from Russia. I can't connect to iTunes store from my iPad 3 device. Message is "Не удается подключиться к iTunes Store". That's all... There is no detail information. My wi-fi Internet connection is work fine.
Hi Robby18,
Here is an article of recommended troubleshooting steps for iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
See the section labeled "Troubleshooting on an iPhone, iPad, or iPod touch." If the issue isn't resolved, there are 2 additional articles linked in "Additional Information" that may provide additional ideas.
Cheers!
- Ari -
I could not connect to the I Tunes store as an error occured with the number as follows (3212) any one out there that knows what has happened and how can I rectify look forward to your replies
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
TS1368 I am connected to internet but my iTunes usually tells me I have a bad connectivity?
I am connected to internet but my iTunes usually tells me I have a bad connectivity?
Hey there Mohohlo!
I have an article that can help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I cannot connect to the iTunes Store but my wifi is working fine, what else can I try please?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
TS1368 I could not connect to iTunes and App Store after I downloaded ios6 in ipad2
I could not connect to iTunes and App Store after I downloaded ios6 in ipad2
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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