TS1410 My iPod shuffle ( 1st or 2nd generation) will not recharge and does not show when the doc is connected to my MacBook Pro. I'm running the latest updated version of iTunes.
My iPod shuffle ( 1st or 2nd generation) will not recharge and does not show when the doc is connected to my MacBook Pro. I'm running the latest updated version of iTunes.
Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling
Similar Messages
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My iPod Shuffle 1st or 2nd generation is not recognized in iTunes
We have had this iPod Shuffle since Aug 2008 I believe but only recently started using it. It was working fine, but when connected to the docking station, I see the status light blick orange 3 times. No recognition in iTunes. I have restarted my computer, restarted the iPod, disconnected from the docking station and turned off and turned back on. It seems to be getting a charge as the light turns green when you turn it on. We did just get a new iPod a week ago and I don't know if that is some how confusing something. My 5yr old is not understanding why I can't put different music on for him to dance to If you can provide any help, I would appreciate it!! I have a MacBook Pro and I am assuming since my iPhone charges and other iPods, it is just an issue with this earlier shuffle and not my USB ports
Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling -
HT1238 i have an ipod shuffle 1st or 2nd generation
i have an ipod shuffle it is blue when i plug it in it tells me to restore the ipod I download the application and it tells me that is ts for a 32 bit system how do \I restore the shuffle
thanksgo to start - computer - right click on ipod and import pics.
Peace, Clyde -
TS1372 My ipod shuffle blinks grn,amber,grn, amber,grn,amber and does not play any music
I am unable to use my ipod because it blinks green and amber three times and I get no music. It was working fine until I was charging it and my wife used the computer while it was charging, not to say she did anything of course. At the present time I am unable to do anything with it, if anyone can help I would be appriciate it.
Thank, HarryIf the light stays green then it won't play music. You're probably right that the Reset Utility won't help you in this case, but it'd be better if you clearly stated that you'd tried it without effect instead of an assurance that it's not the fix for you.
Had you gone to the iPod Shuffle Support Page you could have followed links to several different Knowledge Base (KB) articles which address this issue. Seeing as how you missed that, here are a couple of them:
http://docs.info.apple.com/article.html?artnum=303332
http://docs.info.apple.com/article.html?artnum=303140 -
The buttons to my old iPod nano 1st or 2nd gen (I don't remember) do not respond/work. Can this be fixed??
The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock -
my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.
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OK..So I bought an older IPOD shuffle (1st generation) at a pawn shop. I never have had an itunes acct. So I set one up and plugged the IPOD into my laptop. Apparently the previous owners itunes acct. is still synced with it and I cant put any songs on it b/c I do not have their itunes acct. info (log-in). So my question is how do I clear their info( un-sync) out of this IPOD so I can then be able to put it on my acct. Its not letting me restore it to factory settings without their info either. HELP!
iPods (except for iPod touch) are not linked to any iTunes "account." They are associated with your iTunes library. The account in iTunes is your Apple ID, and that is used to buy and download content from the iTunes Store. It is not required to use an iPod.
The 1st (and 2nd) gen shuffle can only be used with one iTunes library at a time. When you connect it, iTunes should prompt you to start using it with your iTunes library, and warn that the shuffle's existing content will be erased. Have iTunes erase the shuffle, and it will be associated with your iTunes library going forward. You can then add content to your shuffle.
The need for the previous owner's Apple ID and password should only come up if you are trying to transfer existing content from the shuffle to your iTunes library, AND the previous owner had content purchased from the iTunes Store. Just cancel out of that step, if iTunes asks. -
my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
Itunes will not update/sync ipod shuffle (1st or 2nd gen).
Hello -- I've seen a few postings with similar issues, but no answers that work yet, so I'm hoping someone may be able to help.
Recently, I can not get itunes to sync or update either my 1st or 2nd gen shuffle. itunes sees it and diagnostics says everything is fine (although the diag program takes 5-7 mins to run). Non-shuffle ipods work fine on the same USB port. Also, the shuffles work fine on other computers.
I have deinstalled/reinstalled itunes, as well as the USB driver. I downloaded the reset utility for both shuffles and run. No difference after any of these efforts.
The problem is the same for autofill or drag/drop. itunes says not to disconnect the ipod as it's sync'ing and the little sync symbol appears next to the shuffle, but itunes just locks up ~5 mins. It returns w/o an error message, but nothing has been copied. It's the same whether I try to copy 1 or 100 songs.
Any help will be appreciated. I'll cross post in 1st gen discussion as well.
Thank you,None of the suggested fixes in the knowledge base article you referenced resolved this issue for me. Further, I cannot use the iPod Reset Utility to restore the iPod as it is not 64-bit OS compatible.
I have been unable to sync my iPod Shuffle 2nd Gen with iTunes since the release of 8.1.1.10. The new release 8.2.0.23 has not resolved the issue. Hopefully Apple will take notice of all the problems here on the forums and release either an iTunes or firmware patch to resolve these problems.
Message was edited by: Amp300 -
I need to reset my ipod but i cant do that because my sleep button doesnt work any more and plus i dont remember my password.HELP
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella -
I had my iphone 4 stolen and have been lent an iphone 3G, I have tried to restore the phone but its coming up with error 1015 and wont restore. I have the current Itunes software on my computer and there are no further updates to be done. Please help
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
From here > iOS: Resolving update and restore alert messages -
I connected my Ipad to my computer and I started itunes. Ipad needed updating so I proceded. Then there was an error and now ipad is not working at all. I have updated itunes, and restarted the computer, but still, now, itunes does not recognize ipad when connected. What can I do?
Was it EVER jailbroke?
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Itunes will not open and does not recognize ipod, required itunes component is not installed 42404
Itunes was first getting required itunes component not installed. Click ok and could go to itunes. Determined itunes was not recognizing Ipod, computer does. Itunes diagnostics show problem Ipod not found. Now Itunes is not opening. Have installed Itunes again with repair option, then uninstall/install option.
Then manually unintalled Itunes, Quicktime, Apple Software Update, Apple Mobile Device Support, Bonjour, and Application Support. This is a Windows 7 Toshiba PC. Has anyone had this happen or have any ideas?hi bummed! (you do realise that you're stuck with that alias for the forseeable future, don't you?)
B was asking another user if iTunes.exe was appearing and then disappearing in the Task Manager. I am having the oposite issue in that I cannot End Task in the Task Manager on iTunes.exe. What is up?
hmmm. if that's going on, then we'd better check up on these two possibilities first:
http://docs.info.apple.com/article.html?artnum=302775
http://docs.info.apple.com/article.html?artnum=302386
keep us posted.
love, b -
IPod nano does not appear in iTunes AND Mac computer - AND does NOT load
My nano worked out just fine for a month until one day - when I wanted to charge the battery - it just did not appear in iTunes, nor on my desktop. I tried the 5 Rs, but can't restore, of course, because my mac does not recognize the nano. As soon as I plug in the nano to my mac, it is stuck on "Do not disconnect" and does not charge. I'm tired of resetting and plugging the USB cable in and out. Please, help!
What else can I do? Does it make sense to send my nano back and have it inspected? Does Apple charge for technical support?
I'm thankful for any kind of reply.
iBookG4 Mac OS X (10.4.2)me again.. hey did you guys work out how to get around it at all? I'd so love some adivce. I think i'm going crazy ay. I've also tried all the things mentioned in the above link given by another member..with no luck. May be its possible that there's not enough space on my computers hard drive to recognise the ipod???? Plus when i did originally download the software from out of the box, it didn't allow me to select where i wanted to put this software and just said it was putting it on my hard-drive anyway. I would of liked to have positioned it somewhere, so i knew where to find it and too make sure it was all there n ok.
I look forward to hearing form ANYONE with some tips :o)
Thanks again
Kath -
How do you delete an id on ipod shuffle 1st generation?
I'm selling my iPod shuffle 1st generation and I can't get my name off of my iPod when I connect it to my laptop.
Select it in the iTunes sidebar, click on its name, and type a new name. If you're using iTunes 11, choose to show the sidebar from the View menu.
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