TS1424 i am being charged for itunes i did not ordr

I am being charged for iTunes I did not order
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I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

Similar Messages

  • HT1918 my bank acct charged for itunes I did not purchase

    my bank charged for itunes I did not purchase

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT5085 i am being charge for app i did not order. i have ben charge $10.82 this is not the frist time.thank you

    hi, i am being charge for app i did not order this happer every month i was charge $10 .82

    If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • Why is my itunes acount telling me im being charged for somthing i did not buy?

    just recently my dad found out my acount has been charged for an app that costed 3.99. i did not buy it and i cnt even buy enthing period becuase i currently dont have my phone with me it has missplaced. HELP!

    THANK GOD someone knows what am going through

  • I am being charged for something i did not purchase

    My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?

    The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
    http://www.apple.com/support/itunes/contact/
    though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
    Regards.

  • I am being charged for games I am not buying

    Why am i being charged for games i did not buy?

    Are the games on your iPad or in your iTunes library on your computer?
    If so, the games didn't download all by themselves.

  • HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

    Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I cannot get any response for HELP!!

  • HT3702 I am being charge for itunes but all apps are free?

    I am being charge for itunes but all apps are free? It is possible to get money back?

    If you are referring to the temporary store holding charge as described on the page that you posting, which is 'charged' each time that you change the card details on your account, then it should disappear off the card within a few days or so - though it varies by bank, and with it now being the weekend it might an extra day or two. If they haven't disappeared within a week of them being made then you could contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Also some apps may be free to download but they then allow you to make in-app purchases to unlock extra features within them - you can turn off in-app purchases via Settings > General > Restrictions on your phone.

  • HT204088 I am being charged for purchases I have NOT purchased

    I am being charged for purchases I have not purchased . I go to candy crush and it will pop up and I select no but I am still being charged

    Contact iTunes customer support. http://www.apple.com/support/itunes/contact/

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • Charged for items I did not ask for and refuse to refund

    I signed up for a bundle back in Sept of 08,  which during that time I called a few times because I was charged for channels I did not want or sign up for, they did refund those or at least parts. However now I notice that I am being charged for 6.99 home wire maintence, I did not ask for this, so I called and they said we can't refund that, I asked how long it had been and they said since sept of 08 when I signed up...however vz signed me up for paperless statements, I did not ask for that and when I look at my bill online I cannot see the wire charge unless I go to download paper bill, i thought they were the same thing as what I was seeing online, so I never loked at them- they refuse to give me my money back - they said they sent a welcome letter when I signed up witht his on it, I did not see anything about this. Anyone else have a similar problem? My friends have all had over charges with their bundles. But I do realize this goes way back, but these charges where soemthing I had to basically hunt for, they were not on my online bill that I normally see. Their supervisers refuse to help, any suggestions how to get my money back? They should not be allowed to do this to people?

    Hi aa16346....hmmm? allow me to contact billing for you in order to come to a resolution. In a private message please send me your billing account number so I can look into this for you. Sorry for this frustration. Allow me to help, thanks.
    Constance
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

  • HT3702 i was  charge for stuff i did not buy

    i was charge for thing i did not buy

    Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html

  • Why am I being billed for something I did not do

    Why am I being billed for something I did not do

    Contact iTunes support:
    http://www.apple.com/support/itunes/contact.html
    Also, look at your purchase history: iTunes>Store>View My Account>Purchase History.
    Change your password immediately if you feel unauthorized use of your account.

  • Error i was charged for movie i did not order  name movie  was  harry potter andthedeathlyhallowpart2

    i was charged  for movie i did not  order or  give any permission to  place the  order  the was  harrypotter and the deathlyhallowpart2   my  credit card  was charged for buying  the movie on  my computer  im sure it  was  a   error and  want refund  for the  movie.

    Hi lila-godel,
    I have sent you a private message so that we can discuss your billing concerns more freely.
    At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

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